{
"vendor": "Aiven",
"slug": "aiven",
"platform": "statuspage",
"status_url": "https://status.aiven.io",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "degraded",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "We are investigating issues with creating new nodes for services on the Aiven platform currently. The effect is slower creation time for new nodes. Any any event where a new node is created are impacted such as failovers, switchovers, upgrades and maintenance updates.\n\nOur engineers are currently investigating the root cause and working on a fix for the issue.\n\nWe apologise for the inconvenience caused by this issue. We will provide a further update as our team continues on the solution for this situation.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T12:21:27Z",
"state": "investigating",
"title": "Creation of new service nodes disrupted",
"updated_at": "2026-09-16T12:21:27Z"
},
{
"body": "New VM creation has returned to normal across all cloud providers, including DigitalOcean.\n\n* VM provisioning is operating normally across all regions.\n* The upstream DigitalOcean incident has been resolved.\n* We are continuing to monitor the infrastructure to ensure stable provisioning.\n\nThe incident is now resolved. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-09T06:28:49Z",
"resolved_inferred": false,
"started_at": "2026-08-08T21:28:11Z",
"state": "resolved",
"title": "Delayed VM Creation",
"updated_at": "2026-08-09T06:28:49Z"
},
{
"body": "Our team has successfully applied the appropriate mitigation to all impacted nodes, and the fix has been deployed to prevent future occurrences.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-29T17:07:13Z",
"resolved_inferred": false,
"started_at": "2026-07-29T14:29:15Z",
"state": "resolved",
"title": "Aiven Dynamic Disk Sizing (DDS) failures",
"updated_at": "2026-07-29T17:07:13Z"
},
{
"body": "We have resolved the underlying cause of this issue.\n\nShould any further issues be encountered, please reach out to support via the Aiven console.\n\nWe apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-03T05:28:30Z",
"resolved_inferred": false,
"started_at": "2026-07-02T23:24:59Z",
"state": "resolved",
"title": "Delayed Service Operations Affecting All Cloud Providers (MySQL Unaffected)",
"updated_at": "2026-07-03T05:28:30Z"
},
{
"body": "The issue has been resolved. Terraform & Kubernetes operator users should no longer experience `400` errors when using `aiven_pg_database`. We apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T13:14:31Z",
"resolved_inferred": false,
"started_at": "2026-06-25T10:16:16Z",
"state": "resolved",
"title": "Terraform & Kubernetes operators - List Databases API Error (400)",
"updated_at": "2026-06-25T13:14:31Z"
},
{
"body": "The issues affecting KRaft migrations during Kafka 3\\.8 to 3\\.9 upgrades have been resolved.\n\nFixes have been deployed, migrations have been re-enabled, and services have remained stable during monitoring. \n\nIf you are experiencing any issues, please contact support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T11:38:25Z",
"resolved_inferred": false,
"started_at": "2026-06-23T14:18:37Z",
"state": "resolved",
"title": "Kafka upgrade to 3.9 paused",
"updated_at": "2026-06-25T11:38:25Z"
},
{
"body": "The issue has been resolved. All affected functionality is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-16T11:05:49Z",
"resolved_inferred": false,
"started_at": "2026-06-11T15:25:40Z",
"state": "resolved",
"title": "Kafka upgrades to 3.9 are paused",
"updated_at": "2026-06-16T11:05:49Z"
},
{
"body": "The monitoring period has passed without further evidence of the issue occurring. Incident has been declared resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-09T16:57:26Z",
"resolved_inferred": false,
"started_at": "2026-06-09T15:10:00Z",
"state": "resolved",
"title": "Backup and restore failures affecting some Aiven for PostgreSQL services",
"updated_at": "2026-06-09T16:57:26Z"
},
{
"body": "We have resolved the underlying cause of the issue affection service operations in our Azure regions.\n\nShould any further issues be encountered, please reach out to support via the Aiven console.\n\nWe apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-25T03:54:07Z",
"resolved_inferred": false,
"started_at": "2026-05-25T02:29:06Z",
"state": "resolved",
"title": "Service operations affected in Azure",
"updated_at": "2026-05-25T03:54:07Z"
},
{
"body": "This issue is now resolved.\n\nShould any further issues be encountered, please reach out to support via the Aiven console.\n\nWe apologise for the inconvenience caused by this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-20T02:38:53Z",
"resolved_inferred": false,
"started_at": "2026-05-20T01:15:06Z",
"state": "resolved",
"title": "Issue affecting services in DigitalOcean NYC3 region",
"updated_at": "2026-05-20T02:38:53Z"
},
{
"body": "We have resolved the underlying cause of the kafka service disruption.\n\nShould any further issues be encountered, please reach out to support via the Aiven console.\n\nWe apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-15T23:13:23Z",
"resolved_inferred": false,
"started_at": "2026-05-14T06:55:15Z",
"state": "resolved",
"title": "Multiple Aiven for Apache Kafka services experiencing disruption",
"updated_at": "2026-05-15T23:13:23Z"
},
{
"body": "The underlying issues with Amazon Web Services (AWS) in the **ME-CENTRAL-1** and **ME-SOUTH-1** regions are ongoing, and AWS continues to work on recovery. \n\nWe have disabled the creation of new services and nodes in the affected regions to prevent further impact. We recommend our customers to migrate their services to a stable region as part of their disaster recovery plan. \n\nAs there are no further actions we can take at this time, we are moving this incident to a resolved state on our status page. The recovery of these regions is fully dependent on AWS. We will make **ME-CENTRAL-1** and **ME-SOUTH-1** regions available again for Aiven services once AWS confirms they are fully restored and stable. \n\nWe recommend customers continue to monitor the official AWS Health Status Page for updates.\nhttps://health.aws.amazon.com/health/status",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-02T11:23:09Z",
"resolved_inferred": false,
"started_at": "2026-03-01T23:12:45Z",
"state": "resolved",
"title": "Amazon Web Services (AWS) ME-CENTRAL-1 and ME-SOUTH-1 region status",
"updated_at": "2026-04-02T11:23:09Z"
},
{
"body": "The issue affecting node creation on the UpCloud cloud platform has been fully resolved. New services and replacement nodes are now provisioning successfully across all UpCloud regions. Our engineering team has completed all remediation steps and confirmed the stability of the platform.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-17T13:58:34Z",
"resolved_inferred": false,
"started_at": "2025-12-12T11:33:23Z",
"state": "resolved",
"title": "Delays in Service Provisioning on UpCloud",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "We are confirming that the platfom has remained **stable** following the resolution of the DNS update performance issue, and the system is handling expected load variations well. We are now closing the incident after extended monitoring.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-08T20:41:10Z",
"resolved_inferred": false,
"started_at": "2025-12-08T03:48:30Z",
"state": "resolved",
"title": "Delay for new nodes coming online",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "We have confirmed that all the Aiven services running on the Microsoft Azure region are operational. \n\nIf you face any further issues please contact Aiven support. ",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-06T03:35:09Z",
"resolved_inferred": false,
"started_at": "2025-12-05T07:19:24Z",
"state": "resolved",
"title": "Investigating connectivity issues in Azure Norway West region",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "The issue affecting metrics retrieval has been fully resolved. All metrics APIs and the Metrics page in the console should now be functioning normally. If you continue to experience any problems, please reach out to our support team and we\u2019ll be happy to assist.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-04T19:17:24Z",
"resolved_inferred": false,
"started_at": "2025-12-04T17:12:15Z",
"state": "resolved",
"title": "Metrics API Outage",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "We have confirmed that the incident has been resolved, and all the PG replicas are operating normally.\n\nWe apologise for the inconvenience caused by this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-24T05:38:38Z",
"resolved_inferred": false,
"started_at": "2025-11-24T03:39:21Z",
"state": "resolved",
"title": "Availability affected for some PG read replica nodes.",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "We have identified a mitigation to resolve the issues causing PostgreSQL services not being able to be powered on after being powered off. \n\nWe are continuing to monitor closely to ensure no further problems.\n\nWe apologise for the inconvenience caused by this issue. ",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-20T00:07:14Z",
"resolved_inferred": false,
"started_at": "2025-11-19T22:05:11Z",
"state": "resolved",
"title": "Issue preventing power on of PostgreSQL services",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "Cloudflare has resolved the issues on their side and our platform has returned to normal operation.  No impact was observed on any running services.\n\nShould any further issues be encountered, please reach out to support via the Aiven console.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T19:06:12Z",
"resolved_inferred": false,
"started_at": "2025-11-18T12:08:38Z",
"state": "resolved",
"title": "Aiven Console and aiven.io down",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "The root cause of this incident has been fixed. All impacted PostgreSQL 18 nodes are operating normally.  \n\nWe apologize for any inconvenience this may have caused. If you continue to experience any issues with your PostgreSQL services, please contact our support team for assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-06T07:35:58Z",
"resolved_inferred": false,
"started_at": "2025-11-06T04:24:09Z",
"state": "resolved",
"title": "PostgreSQL nodes unable to start",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "**Resolved** -\u00a0 The issue with starting up new nodes has been resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-31T13:36:24Z",
"resolved_inferred": false,
"started_at": "2025-10-31T11:32:28Z",
"state": "resolved",
"title": "Multiple service types cannot start",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "RESOLVED: We have identified and applied a fix for the issue where services in BYOC environments were struggling to spin up new nodes. All affected services should now be able to create and rebalance nodes normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-29T21:18:40Z",
"resolved_inferred": false,
"started_at": "2025-10-29T17:04:42Z",
"state": "resolved",
"title": "Nodes struggling to spin in BYOC environments",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "AWS has recovered and declared their incident as resolved.\n\nSee the AWS status page for a timeline on the issue: [https://health.aws.amazon.com/health/status](https://health.aws.amazon.com/health/status \"https://health.aws.amazon.com/health/status\")\n\nShould any further issues be encountered, please reach out to support via the Aiven console.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T23:57:36Z",
"resolved_inferred": false,
"started_at": "2025-10-20T09:30:50Z",
"state": "resolved",
"title": "New services or replacement nodes can not be created in AWS us-east-1 (United States, Virginia) due to an AWS outage.",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "Digital Ocean Engineering team has confirmed that the IPv6 connectivity issue has been fully resolved across all regions. Users should no longer face IPv6 connectivity issues. \n\nIf you continue to experience problems, please open a ticket with support team. Thank you for your patience and we apologize for any inconvenience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-17T05:05:25Z",
"resolved_inferred": false,
"started_at": "2025-10-17T00:29:08Z",
"state": "resolved",
"title": "Issue affecting several services",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "We have resolved the underlying cause of issue affecting our customers using legacy MD5 password cannot connect through pgbouncer.\n\nShould any further issues be encountered, please reach out to support via the Aiven console.\n\nWe apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-01T05:48:41Z",
"resolved_inferred": false,
"started_at": "2025-09-30T21:47:50Z",
"state": "resolved",
"title": "Customer using legacy MD5 password cannot connect through pgbouncer",
"updated_at": "2026-03-12T18:31:00Z"
},
{
"body": "Service user logging pipelines are now operating as per normal. If you continue to experience delays, please reach out to Aiven Support. ",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2025-09-26T06:04:54Z",
"resolved_inferred": false,
"started_at": "2025-09-26T01:49:29Z",
"state": "resolved",
"title": "Delay in service user logs",
"updated_at": "2026-03-12T18:31:00Z"
}
]
}