{
"vendor": "Akamai Edge DNS",
"slug": "akamai-edge-dns",
"platform": "statuspage",
"status_url": "https://edgedns.status.akamai.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "degraded",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "We are continuing to work our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T10:51:49.394Z",
"state": "investigating",
"title": "Case Ticketing Issue",
"updated_at": "2026-09-16T12:09:16.193Z",
"url": "https://stspg.io/vmz8yzf4bxhy"
},
{
"body": "We can confirm that the issue was mitigated at 00:57 UTC on 15 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-16T01:36:48.000Z",
"resolved_inferred": false,
"started_at": "2026-09-15T03:21:14.012Z",
"state": "resolved",
"title": "Performance issues in HTTPS edge delivery network",
"updated_at": "2026-09-16T08:34:29.706Z",
"url": "https://stspg.io/7787kq44wzrq"
},
{
"body": "We can confirm that the issue was mitigated at 00:10 UTC on 11 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T10:24:21.408Z",
"resolved_inferred": false,
"started_at": "2026-09-10T17:37:02.118Z",
"state": "resolved",
"title": "Edge Delivery Increased Latency in US East (IAD)",
"updated_at": "2026-09-11T10:24:21.423Z",
"url": "https://stspg.io/g7vjcn9ymg4z"
},
{
"body": "We became aware of an issue with a network component related to connectivity in the Atlanta, GA region which impacted the Certificate Provisioning System as well as potential impact to other Edge traffic through the region. The issue lasted between 12:21 UTC and 14:19 UTC on September 4, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T17:10:49Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T16:06:25.132Z",
"resolved_inferred": false,
"started_at": "2026-09-04T16:06:25.081Z",
"state": "resolved",
"title": "Certificate Provisioning System (CPS) Issues and Network Connectivity Issues in Atlanta Region",
"updated_at": "2026-09-04T16:06:25.141Z",
"url": "https://stspg.io/0ycr02n9f4gq"
},
{
"body": "We can confirm that the issue was mitigated at 14:20 UTC on 4 September, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T21:34:01.696Z",
"resolved_inferred": false,
"started_at": "2026-09-04T06:14:59.971Z",
"state": "resolved",
"title": "Application Load Balancer reporting availability issues",
"updated_at": "2026-09-04T21:34:01.716Z",
"url": "https://stspg.io/xf22980wgs0z"
},
{
"body": "We can confirm that the issue was mitigated at 03:30 UTC on 28 August 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-28T04:52:29.929Z",
"resolved_inferred": false,
"started_at": "2026-08-28T01:33:18.801Z",
"state": "resolved",
"title": "Reporting Issues",
"updated_at": "2026-08-28T04:52:29.947Z",
"url": "https://stspg.io/cf1hjryv9jfs"
},
{
"body": "Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-26T10:16:18.115Z",
"resolved_inferred": false,
"started_at": "2026-08-25T16:52:37.293Z",
"state": "postmortem",
"title": "Media Services Live 4 (MSL4) Issues",
"updated_at": "2026-08-26T10:18:36.715Z",
"url": "https://stspg.io/8sck90r4zmyj"
},
{
"body": "We can confirm that the issue was mitigated at 14:25 UTC on August 22, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-24T18:50:49.215Z",
"resolved_inferred": false,
"started_at": "2026-08-22T11:21:42.123Z",
"state": "resolved",
"title": "Edge Delivery Issues in India",
"updated_at": "2026-08-24T18:58:18.858Z",
"url": "https://stspg.io/pgcf76mr3xk0"
},
{
"body": "We can confirm that the issue was mitigated at 23:50 UTC on August 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-28T21:59:26.418Z",
"resolved_inferred": false,
"started_at": "2026-08-20T16:43:42.326Z",
"state": "resolved",
"title": "Reporting data availability issues in 'Traffic by Hostname' report",
"updated_at": "2026-08-28T21:59:26.443Z",
"url": "https://stspg.io/hj1xqrv6v50m"
},
{
"body": "We can confirm that the issue was mitigated at 03:34 UTC on 19 August, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-20T14:46:53.877Z",
"resolved_inferred": false,
"started_at": "2026-08-19T16:10:55.895Z",
"state": "resolved",
"title": "Certificate Provisioning System (CPS) issues",
"updated_at": "2026-08-20T14:46:53.896Z",
"url": "https://stspg.io/c68h05gxfdxr"
},
{
"body": "We can confirm that the issue was mitigated at 14:48 UTC on August 14, 2026,&nbsp;and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NmwELCAZ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-14T19:40:32.855Z",
"resolved_inferred": false,
"started_at": "2026-08-14T14:53:36.527Z",
"state": "resolved",
"title": "Inbound Email Service Issues",
"updated_at": "2026-08-14T19:40:32.873Z",
"url": "https://stspg.io/9nkrf5r3zckq"
},
{
"body": "We can confirm that the issue was confirmed mitigated at 20:42 UTC on August 18, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T21:29:49.005Z",
"resolved_inferred": false,
"started_at": "2026-08-13T19:31:27.629Z",
"state": "resolved",
"title": "Connection drops and increased latency in Miami",
"updated_at": "2026-08-18T21:29:49.030Z",
"url": "https://stspg.io/fl6gc32hqjk4"
},
{
"body": "We can confirm that the issue was mitigated at 11:50 UTC on August 12, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NOXC4CAP or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-13T13:52:57.111Z",
"resolved_inferred": false,
"started_at": "2026-08-12T13:02:24.232Z",
"state": "resolved",
"title": "Edge Delivery Issues in India",
"updated_at": "2026-08-13T13:52:57.124Z",
"url": "https://stspg.io/98mmqfdshl9w"
},
{
"body": "We can confirm that the issue was mitigated at 08:30 UTC on August 14, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-14T17:08:09.838Z",
"resolved_inferred": false,
"started_at": "2026-08-11T10:11:57.929Z",
"state": "resolved",
"title": "Certificate Provisioning System (CPS) Issues",
"updated_at": "2026-08-14T17:08:09.854Z",
"url": "https://stspg.io/79v4vcgswmwl"
},
{
"body": "We became aware of an issue with Web Security Analytics related to Empty HTTP Accept Language and Content Length header values being logged. The issue lasted between 11:30 UTC on August 3, 2026, and 14:00 UTC on August 4, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001M5NvWCAV or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-04T14:00:00.000Z",
"resolved_inferred": false,
"started_at": "2026-08-04T14:00:00.000Z",
"state": "resolved",
"title": "Web Security Analytics Issues",
"updated_at": "2026-08-04T15:23:15.373Z",
"url": "https://stspg.io/54dp1ft3q052"
},
{
"body": "We can confirm that the issue was mitigated at 00:20 UTC on August 4, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-05T14:33:05.909Z",
"resolved_inferred": false,
"started_at": "2026-08-04T07:54:30.387Z",
"state": "resolved",
"title": "Reporting data availability issues in 'Traffic by Hostname' report",
"updated_at": "2026-08-05T14:33:05.925Z",
"url": "https://stspg.io/4mv2z0ry0lzw"
},
{
"body": "We can confirm that the issue was mitigated at 09:05 UTC on August 1, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001LizHpCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-01T12:14:33.276Z",
"resolved_inferred": false,
"started_at": "2026-08-01T10:54:20.448Z",
"state": "resolved",
"title": "Edge Delivery Issues",
"updated_at": "2026-08-01T12:14:33.288Z",
"url": "https://stspg.io/pmckd0fvxdc6"
},
{
"body": "We can confirm that the issue was mitigated at 14:21 UTC on 29 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-29T17:06:22.854Z",
"resolved_inferred": false,
"started_at": "2026-07-29T14:48:18.227Z",
"state": "resolved",
"title": "NetStorage Issues in Europe",
"updated_at": "2026-07-29T17:06:22.874Z",
"url": "https://stspg.io/q0lztkjr3qtz"
},
{
"body": "We can confirm that the issue was mitigated at 01:30 UTC on 27 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Kh1F0CAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-27T06:07:31.956Z",
"resolved_inferred": false,
"started_at": "2026-07-27T01:46:47.329Z",
"state": "resolved",
"title": "Bot Manager false positive issues",
"updated_at": "2026-07-27T06:07:31.974Z",
"url": "https://stspg.io/dh2kz0hg367l"
},
{
"body": "We can confirm that the issue was mitigated at 12:00 UTC on July 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:  https://community.akamai.com/customers/s/feed/0D5a700001KQ2QQCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-24T18:45:31.126Z",
"resolved_inferred": false,
"started_at": "2026-07-24T12:21:37.517Z",
"state": "resolved",
"title": "Edge Delivery Issues",
"updated_at": "2026-07-24T18:45:31.141Z",
"url": "https://stspg.io/xznp9djptdkv"
},
{
"body": "We can confirm that the issue was mitigated at 04:10 UTC on July 19, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001JVmHpCAL or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-20T14:46:38.457Z",
"resolved_inferred": false,
"started_at": "2026-07-19T07:40:27.560Z",
"state": "resolved",
"title": "Edge delivery Issues in India",
"updated_at": "2026-07-20T14:46:38.472Z",
"url": "https://stspg.io/hkzx9rfmd03k"
},
{
"body": "We can confirm that the issue was mitigated at 04:36 UTC on 16 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T02:06:06.179Z",
"resolved_inferred": false,
"started_at": "2026-07-16T04:21:58.828Z",
"state": "resolved",
"title": "Application Load Balancer reporting availability issues",
"updated_at": "2026-07-23T02:06:06.193Z",
"url": "https://stspg.io/cb3qj9wz5790"
},
{
"body": "We can confirm that the issue was mitigated at 4:20 UTC on July 2, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-06T04:11:26.005Z",
"resolved_inferred": false,
"started_at": "2026-07-02T14:40:01.861Z",
"state": "resolved",
"title": "Edge Delivery - Content Delivery in Pakistan",
"updated_at": "2026-07-06T04:11:26.060Z",
"url": "https://stspg.io/zk82m29rb29b"
},
{
"body": "We can confirm that the issue was mitigated at 21:14 UTC on June 30, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700001GabcKCAR or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-30T22:02:40.317Z",
"resolved_inferred": false,
"started_at": "2026-06-30T21:15:05.493Z",
"state": "resolved",
"title": "Configuration Deployment Issues in Property Manager",
"updated_at": "2026-06-30T22:02:40.353Z",
"url": "https://stspg.io/qlhdb21kdjq4"
},
{
"body": "We can confirm that the issue was mitigated at 16:50 UTC on June 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-29T15:42:59.184Z",
"resolved_inferred": false,
"started_at": "2026-06-28T14:45:34.035Z",
"state": "resolved",
"title": "Cloudlets issues while activating Application Load Balancing configurations",
"updated_at": "2026-06-29T15:42:59.214Z",
"url": "https://stspg.io/s7yp70pbsz6y"
},
{
"body": "We can confirm that the issue was mitigated at 20:55 UTC on 25 June 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-26T23:35:06.212Z",
"resolved_inferred": false,
"started_at": "2026-06-25T18:14:17.634Z",
"state": "resolved",
"title": "DataStream Configuration Issues",
"updated_at": "2026-06-26T23:35:06.262Z",
"url": "https://stspg.io/s7n52jn6wpx1"
},
{
"body": "We became aware of an issue with HTTP and HTTPS related to latency and performance degradation while accessing the applications. The issue lasted between 13:37 UTC and 14:20 UTC on June 16, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001E6lLpCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-16T15:45:24.635Z",
"resolved_inferred": false,
"started_at": "2026-06-16T15:45:24.572Z",
"state": "resolved",
"title": "Edge Delivery Issues in Miami, US",
"updated_at": "2026-06-16T15:45:24.650Z",
"url": "https://stspg.io/5zby3l6s74g0"
},
{
"body": "We identified an issue with the Datastream service where between 10:00 UTC and 21:00 UTC on June 11, 2026, customers may have experienced degraded fidelity on CDN observability streams. We can confirm that the issue is now mitigated as of 21:00 UTC on June 11, 2026, and no longer occurring. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001DVkdgCAD. We apologize for any impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-12T14:58:05.609Z",
"resolved_inferred": false,
"started_at": "2026-06-12T14:58:05.505Z",
"state": "resolved",
"title": "DataStream Log Delivery Issues",
"updated_at": "2026-06-12T14:58:05.631Z",
"url": "https://stspg.io/zd6ykd01ntwf"
},
{
"body": "We can confirm that the issue was mitigated at 18:41 UTC on June 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001D7uShCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-11T16:41:41.011Z",
"resolved_inferred": false,
"started_at": "2026-06-10T18:38:27.837Z",
"state": "resolved",
"title": "Bot Manager Premier Issues",
"updated_at": "2026-06-11T16:41:41.030Z",
"url": "https://stspg.io/gnf22f7kflfn"
},
{
"body": "We can confirm that the issue was mitigated at 1:30 UTC on June 6, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:  https://community.akamai.com/customers/s/feed/0D5a700001CQ6lqCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-06T07:21:13.014Z",
"resolved_inferred": false,
"started_at": "2026-06-06T04:29:26.000Z",
"state": "resolved",
"title": "Edge Delivery Issues in NASA (North America and South America)",
"updated_at": "2026-06-06T07:21:13.039Z",
"url": "https://stspg.io/h450tj4t8jng"
},
{
"body": "We can confirm that the issue was mitigated at 17:30 UTC on June 12, 2026, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015iVQMCA2, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-19T11:07:17.400Z",
"resolved_inferred": false,
"started_at": "2026-06-05T16:16:27.279Z",
"state": "resolved",
"title": "Edge Delivery - HTTP Content Delivery in Europe",
"updated_at": "2026-06-19T11:07:17.415Z",
"url": "https://stspg.io/b1sqg6b2c771"
},
{
"body": "We became aware of an issue with HTTP and HTTPS related to latency while accessing the applications. The issue lasted between 11:18 UTC and 12:22 UTC on May 27, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001ANLNkCAP or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-27T13:28:12.247Z",
"resolved_inferred": false,
"started_at": "2026-05-27T13:28:12.019Z",
"state": "resolved",
"title": "Edge Delivery Issues",
"updated_at": "2026-05-27T13:28:12.268Z",
"url": "https://stspg.io/7knndfs4mssw"
},
{
"body": "We can confirm that the issue was mitigated at 14:50 UTC on May 21, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCAC or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-21T16:52:10.334Z",
"resolved_inferred": false,
"started_at": "2026-05-21T13:58:05.340Z",
"state": "resolved",
"title": "Delay in External Email Delivery",
"updated_at": "2026-05-21T16:52:10.350Z",
"url": "https://stspg.io/2lzrlyyrqcxv"
},
{
"body": "Starting around 12:00 UTC on May 20, 2026, users experienced difficulties with configuration deployments for mPulse and EdgeWorkers. During this period, activations within Property Manager were impacted, preventing affected customers from successfully updating or deploying these configurations.\n\nAkamai initiated an investigation and determined that the issue was caused by a tripped circuit breaker, which resulted in multiple racks in the data center losing power. We responded with a series of coordinated actions to address both the immediate power outage and its downstream effects on critical services. At 14:45 UTC on May 20, 2026, a failover was completed, and by 14:55 UTC on May 20, 2026, error rates in the Akamai Control Center began to decrease, and the issue was mitigated.\n\nWe will continue to investigate the root cause and will take appropriate preventive actions. We apologize for the impact. We appreciate your patience as we worked to resolve this issue. If you have further questions, please post them on [https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS](https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS).\n\nThis summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-21T12:36:41.094Z",
"resolved_inferred": false,
"started_at": "2026-05-20T14:29:36.858Z",
"state": "postmortem",
"title": "Configuration Deployment issues with EdgeWorkers and mPulse configuration activations",
"updated_at": "2026-05-25T23:08:36.482Z",
"url": "https://stspg.io/qj726rqcw4xg"
},
{
"body": "We can confirm that the issue was mitigated and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-01T07:46:02.442Z",
"resolved_inferred": false,
"started_at": "2026-05-19T10:13:33.000Z",
"state": "resolved",
"title": "Reporting Issues affecting URL Traffic and URL Responses reports",
"updated_at": "2026-06-01T07:46:02.457Z",
"url": "https://stspg.io/snmncm6rp7jn"
},
{
"body": "We can confirm that the issue was mitigated at 18:21 UTC on May 14th, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-14T18:45:51.890Z",
"resolved_inferred": false,
"started_at": "2026-05-14T18:08:25.615Z",
"state": "resolved",
"title": "Cloudlets Policy Updates Issues",
"updated_at": "2026-05-14T18:45:51.907Z",
"url": "https://stspg.io/zxtvld5xnsrg"
},
{
"body": "We can confirm that the issue was mitigated at approximately 09:40 UTC on May 13, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000017tokVCAQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-13T10:25:03.179Z",
"resolved_inferred": false,
"started_at": "2026-05-13T09:33:04.568Z",
"state": "resolved",
"title": "Edge Delivery Issues in Amsterdam, Netherlands",
"updated_at": "2026-05-13T10:25:03.194Z",
"url": "https://stspg.io/2bdxdtjz5tdy"
},
{
"body": "Customers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-13T01:08:51.634Z",
"resolved_inferred": false,
"started_at": "2026-05-12T17:08:25.136Z",
"state": "postmortem",
"title": "Edge Delivery Issues between India and Europe",
"updated_at": "2026-05-14T15:15:18.322Z",
"url": "https://stspg.io/8t872xy5y1fl"
},
{
"body": "We can confirm that the issue was mitigated at 23:13 UTC on May 11, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-12T19:18:56.055Z",
"resolved_inferred": false,
"started_at": "2026-05-11T16:03:03.105Z",
"state": "resolved",
"title": "Bot Manager Premier Issues",
"updated_at": "2026-05-12T19:18:56.071Z",
"url": "https://stspg.io/7c5ld61698jg"
},
{
"body": "We can confirm that the issue was mitigated at approximately 11:30 UTC on May 6, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000016uVhvCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-06T12:01:06.153Z",
"resolved_inferred": false,
"started_at": "2026-05-06T11:21:27.308Z",
"state": "resolved",
"title": "Certificate Provisioning System (CPS) issues",
"updated_at": "2026-05-06T12:01:06.175Z",
"url": "https://stspg.io/mw4k0tzw76sd"
},
{
"body": "We can confirm that the issue was mitigated at 19:00 UTC on April 30, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000168PJsCAM, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-30T20:00:19.679Z",
"resolved_inferred": false,
"started_at": "2026-04-30T18:41:53.530Z",
"state": "resolved",
"title": "Bot Manager Elevated False Positives Issues",
"updated_at": "2026-04-30T20:00:19.700Z",
"url": "https://stspg.io/4324sd3xzj1d"
},
{
"body": "We can confirm that the issue was mitigated at 06:50 UTC on May 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T12:24:25.340Z",
"resolved_inferred": false,
"started_at": "2026-04-29T05:19:52.480Z",
"state": "resolved",
"title": "Reporting Issues affecting URL Traffic and URL Responses reports",
"updated_at": "2026-05-04T12:24:25.359Z",
"url": "https://stspg.io/m6b7j2mhc1j7"
},
{
"body": "We can confirm that the issue was mitigated at 12:00 UTC on 2 May, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:  https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T03:05:38.891Z",
"resolved_inferred": false,
"started_at": "2026-04-28T16:42:43.247Z",
"state": "resolved",
"title": "Intermittent Edge Delivery Delays in Chennai, IN (MAA) Region",
"updated_at": "2026-05-04T03:05:38.909Z",
"url": "https://stspg.io/sw6l254w5py2"
},
{
"body": "We can confirm that the issue was mitigated at 16:20 UTC on April 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015iVQMCA2, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T23:37:50.470Z",
"resolved_inferred": false,
"started_at": "2026-04-28T15:40:33.808Z",
"state": "resolved",
"title": "Edge Delivery - HTTP Content Delivery in Europe",
"updated_at": "2026-04-28T23:37:50.490Z",
"url": "https://stspg.io/dkpwdrwxdwsn"
},
{
"body": "We can confirm that the issue was mitigated at 13:30 UTC on April 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T17:02:49.219Z",
"resolved_inferred": false,
"started_at": "2026-04-28T02:50:21.736Z",
"state": "resolved",
"title": "Delay in Traffic by Hostname reports",
"updated_at": "2026-04-28T17:02:49.231Z",
"url": "https://stspg.io/vptk52dj0m1w"
},
{
"body": "We can confirm that the issue was mitigated at 05:26 UTC on 27 April, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015Qwi8CAC or reaching out to Akamai Support.\n\nWe apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T13:27:25.583Z",
"resolved_inferred": false,
"started_at": "2026-04-27T03:20:42.690Z",
"state": "resolved",
"title": "Secure Internet Access Issues",
"updated_at": "2026-04-27T13:27:25.597Z",
"url": "https://stspg.io/36dkj4pfzyk9"
},
{
"body": "We can confirm that the issue was mitigated at 23:36 UTC on April 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015H7xxCAC?language=en_US or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-24T23:52:45.134Z",
"resolved_inferred": false,
"started_at": "2026-04-24T20:07:51.874Z",
"state": "resolved",
"title": "TrafficPeak Issues",
"updated_at": "2026-04-24T23:52:45.151Z",
"url": "https://stspg.io/75gn3s7fdp10"
},
{
"body": "We can confirm that the issue was mitigated at 10:45 UTC on April 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000151eEnCAI or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T17:39:18.528Z",
"resolved_inferred": false,
"started_at": "2026-04-23T14:11:12.339Z",
"state": "resolved",
"title": "WSA reporting incomplete or missing data when filtering by TLS v3 Fingerprint",
"updated_at": "2026-04-28T17:39:18.548Z",
"url": "https://stspg.io/2q28z3lfty8h"
},
{
"body": "We became aware of an issue in the Akamai Control Center related to errors when using multiple tools within \"Edge Diagnostics\". The issue lasted between 20:34 UTC on April 22, 2026, and 8:31 UTC on April 23, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000014zYTlCAM or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T09:44:30.000Z",
"resolved_inferred": false,
"started_at": "2026-04-23T09:44:30.000Z",
"state": "resolved",
"title": "Akamai Control Center Issues",
"updated_at": "2026-04-23T11:14:12.146Z",
"url": "https://stspg.io/kc576qvpjhfl"
},
{
"body": "Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a7000014QIlOCAW",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-21T01:07:38.369Z",
"resolved_inferred": false,
"started_at": "2026-04-20T12:25:21.935Z",
"state": "postmortem",
"title": "Edge Delivery Issues in Frankfurt(DE-FRA-2)",
"updated_at": "2026-04-21T14:18:30.400Z",
"url": "https://stspg.io/9fp8sjdkjssv"
},
{
"body": "We can confirm that the issue was mitigated at 04:57 UTC on 16 April 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000013s3OVCAY or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-04-16T06:44:20.283Z",
"resolved_inferred": false,
"started_at": "2026-04-16T03:17:27.921Z",
"state": "resolved",
"title": "NetStorage Issues",
"updated_at": "2026-04-16T06:44:20.298Z",
"url": "https://stspg.io/q85xdm9r20kj"
},
{
"body": "We can confirm that the issue was mitigated at 11:30 UTC on April 8, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS or reaching out to Akamai Support.\n\nWe apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T15:18:55Z",
"resolved_at": "2026-04-08T13:02:20.777Z",
"resolved_inferred": false,
"started_at": "2026-04-07T18:43:51.686Z",
"state": "resolved",
"title": "Configuration Deployment Issues in Property Manager",
"updated_at": "2026-04-08T13:02:20.797Z",
"url": "https://stspg.io/vb4djvjkk7mj"
},
{
"body": "We can confirm that the issue was mitigated at 11:00 UTC on April 13, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:   https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-04-14T19:47:46.021Z",
"resolved_inferred": false,
"started_at": "2026-04-07T12:11:07.442Z",
"state": "resolved",
"title": "Data Services- Reporting Issues",
"updated_at": "2026-04-14T19:47:46.037Z",
"url": "https://stspg.io/xpzrg3s87bf1"
},
{
"body": "We can confirm that the issue was mitigated at 23:12 UTC on April 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-04-15T16:02:59.494Z",
"resolved_inferred": false,
"started_at": "2026-04-06T18:22:58.211Z",
"state": "resolved",
"title": "Edge Delivery Issues in Chicago, Illinois",
"updated_at": "2026-04-15T16:02:59.509Z",
"url": "https://stspg.io/bccsx5r9p4rb"
}
]
}