{
"vendor": "Apaleo",
"slug": "apaleo",
"platform": "statuspage",
"status_url": "https://status.apaleo.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T23:45:35.039Z",
"resolved_inferred": false,
"started_at": "2026-09-15T22:13:52.725Z",
"state": "resolved",
"title": "DB infrastructure upgrade still in progress",
"updated_at": "2026-09-15T23:45:35.055Z",
"url": "https://stspg.io/xj8rsl9bp1jp"
},
{
"body": "Systems have been stable and working correctly for over 1 hour. We continue monitoring.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-27T17:44:44.515Z",
"resolved_inferred": false,
"started_at": "2026-08-27T13:30:00.392Z",
"state": "resolved",
"title": "We are currently investigating an issue affecting our platform.",
"updated_at": "2026-08-27T17:44:44.535Z",
"url": "https://stspg.io/g557j32gzvd3"
},
{
"body": "Between 11:10 and 11:35 UTC (13:10\u201313:35 CEST), some users may have experienced errors when signing in via SSO. The issue was intermittent and affected only SSO-based authentication. Sign-ins using other authentication methods were not impacted and continued to work normally. The problem has since been resolved, and SSO login is now operating as expected. Users who were affected should now be able to log in without issue. We apologize for any inconvenience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-11T11:00:00.000Z",
"resolved_inferred": false,
"started_at": "2026-08-11T11:00:00.000Z",
"state": "resolved",
"title": "Intermittent login failures via Single Sign-On (SSO)",
"updated_at": "2026-08-11T12:58:32.728Z",
"url": "https://stspg.io/66h3rs3v36gc"
},
{
"body": "An update was deployed that has improved the performance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-20T13:09:08.296Z",
"resolved_inferred": false,
"started_at": "2026-07-20T11:21:02.635Z",
"state": "resolved",
"title": "Investigating performance issue on rate plan pricing",
"updated_at": "2026-07-20T13:09:08.312Z",
"url": "https://stspg.io/cyq41gtpgfzq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-30T17:59:18.327Z",
"resolved_inferred": false,
"started_at": "2026-06-30T16:34:06.170Z",
"state": "resolved",
"title": "We are currently investigating an issue affecting our platform.",
"updated_at": "2026-06-30T17:59:18.347Z",
"url": "https://stspg.io/lvlq5lc352h2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-05T10:55:17.567Z",
"resolved_inferred": false,
"started_at": "2026-05-05T10:16:39.868Z",
"state": "resolved",
"title": "Incident Notice",
"updated_at": "2026-05-05T10:55:17.584Z",
"url": "https://stspg.io/cv1gqysnww3f"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-10T15:38:24.450Z",
"resolved_inferred": false,
"started_at": "2026-03-10T08:27:58.427Z",
"state": "resolved",
"title": "Night Audit Processing Delays for Some Accounts",
"updated_at": "2026-03-10T15:38:24.464Z",
"url": "https://stspg.io/cs9v65l1j74m"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-09T16:52:12.451Z",
"resolved_inferred": false,
"started_at": "2026-03-09T16:26:10.470Z",
"state": "resolved",
"title": "Invoice Creation Issues",
"updated_at": "2026-03-09T16:52:12.471Z",
"url": "https://stspg.io/tq024x9mpxhz"
},
{
"body": "All pending night audits have now been successfully processed, and systems are operating normally. Our team will continue to monitor to ensure stability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-06T10:39:41.476Z",
"resolved_inferred": false,
"started_at": "2026-03-06T08:21:53.631Z",
"state": "resolved",
"title": "Night Audit Processing Delays for Some Accounts",
"updated_at": "2026-03-06T10:39:41.493Z",
"url": "https://stspg.io/7jv012w6wxt2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-21T00:53:24.158Z",
"resolved_inferred": false,
"started_at": "2026-02-21T00:36:07.850Z",
"state": "resolved",
"title": "Certificate Renewal",
"updated_at": "2026-02-21T00:53:24.175Z",
"url": "https://stspg.io/xs9phjf0td10"
},
{
"body": "We experienced an infrastructure failover on a backend system, the issue has been resolved and delayed processing has been caught up.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-20T19:00:00.000Z",
"resolved_inferred": false,
"started_at": "2026-02-20T19:00:00.000Z",
"state": "resolved",
"title": "Webhooks and Payments delayed",
"updated_at": "2026-02-20T19:17:29.191Z",
"url": "https://stspg.io/854bztjt7wg2"
},
{
"body": "All systems are working nominally, any webhook delays cleared.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-17T22:14:40.744Z",
"resolved_inferred": false,
"started_at": "2026-02-17T21:39:12.069Z",
"state": "resolved",
"title": "Webhooks and Payments are experiencing delays",
"updated_at": "2026-02-17T22:14:40.760Z",
"url": "https://stspg.io/61v95yh1dgf6"
},
{
"body": "A transient issue affecting both the UI and API layers resulted in incorrect permission-related messages being returned. The issue was resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-11T15:50:00.000Z",
"resolved_inferred": false,
"started_at": "2026-02-11T14:30:00.000Z",
"state": "resolved",
"title": "Transient authorization issues",
"updated_at": "2026-02-11T15:15:27.310Z",
"url": "https://stspg.io/8tdxvgwlnrls"
},
{
"body": "We experienced a technical issue with GET /finance/v1/folios endpoint that has now been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-29T09:00:00.000Z",
"resolved_inferred": false,
"started_at": "2026-01-29T09:00:00.000Z",
"state": "resolved",
"title": "A smaller technical issue with GET /finance/v1/folios",
"updated_at": "2026-01-29T13:21:30.694Z",
"url": "https://stspg.io/fp4cmd94xsc7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T17:53:35.064Z",
"resolved_inferred": false,
"started_at": "2025-11-18T13:23:45.598Z",
"state": "resolved",
"title": "Login and payment availability issue",
"updated_at": "2025-11-18T17:53:35.081Z",
"url": "https://stspg.io/9lmy7gq698jr"
},
{
"body": "For approx. 20 minutes",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-05T08:30:00.000Z",
"resolved_inferred": false,
"started_at": "2025-11-05T08:30:00.000Z",
"state": "resolved",
"title": "UI and API perfomance degradation and occasional timeouts",
"updated_at": "2025-11-05T08:44:36.391Z",
"url": "https://stspg.io/q4w99lkgw1nw"
},
{
"body": "We continue to monitor",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-23T14:41:10.691Z",
"resolved_inferred": false,
"started_at": "2025-10-23T11:30:50.000Z",
"state": "resolved",
"title": "Folio payments are facing delays in processing",
"updated_at": "2025-10-23T14:41:10.706Z",
"url": "https://stspg.io/3d7txckh3y6w"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-01T12:12:51.367Z",
"resolved_inferred": false,
"started_at": "2025-10-01T09:03:22.776Z",
"state": "resolved",
"title": "API and UI outage",
"updated_at": "2025-10-01T12:12:51.387Z",
"url": "https://stspg.io/tkxb1vldw0wq"
},
{
"body": "Webhook delivery performance has returned to normal, and the vast majority of events are now processing on time. We consider this incident resolved, but our team will continue to monitor the system to ensure sustained stability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-22T08:51:18.823Z",
"resolved_inferred": false,
"started_at": "2025-08-20T09:12:25.970Z",
"state": "resolved",
"title": "Webhook Delivery Latency - Partial Degradation",
"updated_at": "2025-08-22T08:51:18.837Z",
"url": "https://stspg.io/nqs9f0nl6xxs"
}
]
}