{
"vendor": "Blend",
"slug": "blend",
"platform": "statuspage",
"status_url": "https://status.blend.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "We identified and reverted a configuration change that was causing request failures for a subset of Blend-managed integration connectors. All connectors are now processing normally, and core Blend application functionality was unaffected throughout. We are reviewing any events that were impacted during this window and will retry those as needed. If you have questions about specific transactions, please reach out to your Blend contact.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-07T13:01:15.196-07:00",
"resolved_inferred": false,
"started_at": "2026-09-07T09:59:58.798-07:00",
"state": "resolved",
"title": "Blend External API",
"updated_at": "2026-09-07T13:01:15.217-07:00",
"url": "https://stspg.io/s9qgp4vqfpsc"
},
{
"body": "TotalExpert has implemented a fix and confirmed stable, successful traffic on their end. We have not observed any webhook delivery failures since approximately 7:00 PM PST. We consider this incident resolved and will continue to monitor. Clients with questions about this incident, including requests for a root cause analysis, can reach out to their Blend support contact.",
"first_seen": "2026-09-05T05:19:27Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-05T04:41:48.553-07:00",
"resolved_inferred": false,
"started_at": "2026-09-04T13:27:07.307-07:00",
"state": "resolved",
"title": "Connectivity Disruption between TotalExpert and Blend",
"updated_at": "2026-09-05T04:41:48.566-07:00",
"url": "https://stspg.io/w30brbclyd7h"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-13T12:55:36.529-07:00",
"resolved_inferred": false,
"started_at": "2026-08-13T07:05:52.764-07:00",
"state": "resolved",
"title": "Closings flowing from Encompass to Blend via EPC and PDD",
"updated_at": "2026-08-13T12:55:36.545-07:00",
"url": "https://stspg.io/szl7w2ny8mc2"
},
{
"body": "Per ICE Mortgage Technology's status page, a client-side fix for the Send Disclosures error has been released via critical patch 26.2.0.4, and has been deployed to both UAT and Production Encompass environments.\n\nAction required: To receive the patch, users will need to log out of the Encompass Smart Client and log back in.\n\nSeveral clients have confirmed service is restored after applying the patch. If you continue to experience issues sending Disclosures after logging back in, please reach out to the ICE/Encompass Support Team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-11T07:50:37.742-07:00",
"resolved_inferred": false,
"started_at": "2026-08-10T13:28:42.899-07:00",
"state": "resolved",
"title": "Encompass Disclosure Delivery Errors",
"updated_at": "2026-08-11T07:50:37.756-07:00",
"url": "https://stspg.io/zcym9y3n26xc"
},
{
"body": "We scaled up processing capacity on our end to work through the backlog of signature and package completion events between DocuSign and Blend. This backlog has now fully processed, and document e-sign tasks are reflecting completion status successfully. RON, Hybrid Closings, Disclosures, and Follow Up flows using eSign functionality are operating normally.\n\nThank you for your patience while we worked through this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-31T12:45:46.027-07:00",
"resolved_inferred": false,
"started_at": "2026-07-31T07:19:36.899-07:00",
"state": "resolved",
"title": "Issues affecting closing packages and disclosures through docusign",
"updated_at": "2026-07-31T12:45:46.042-07:00",
"url": "https://stspg.io/xm48rxgjmg7n"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-29T12:00:59.808-07:00",
"resolved_inferred": false,
"started_at": "2026-07-28T20:09:15.506-07:00",
"state": "resolved",
"title": "Blend platform production availability is restored",
"updated_at": "2026-07-29T12:00:59.827-07:00",
"url": "https://stspg.io/ktzymkbjn2tm"
},
{
"body": "The Blend Engineering Team has\u00a0identified the cause of the intermittent delays affecting our Encompass Partner Document Delivery (PDD) integration, and service has returned to normal.\n\nOur Engineering team has implemented mitigations to restore stability and will continue to monitor the environment closely to ensure the issue does not recur.\n\nWe are also continuing work on additional improvements to further strengthen the resiliency of the integration.\n\nThank you for your patience while we worked to resolve this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T15:02:22.700-07:00",
"resolved_inferred": false,
"started_at": "2026-07-23T09:47:12.381-07:00",
"state": "resolved",
"title": "EPD Encompass Integration - Experiencing delays",
"updated_at": "2026-07-23T15:02:22.723-07:00",
"url": "https://stspg.io/ytmtt7026bb7"
},
{
"body": "The fix for this issue has now been deployed, and we believe the matter is fully resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-22T14:09:03.789-07:00",
"resolved_inferred": false,
"started_at": "2026-07-22T09:38:45.645-07:00",
"state": "resolved",
"title": "CLOSING - Users may be experiencing troubles sending closing Packages to Blend",
"updated_at": "2026-07-22T14:09:03.808-07:00",
"url": "https://stspg.io/hql03k9nvcwt"
},
{
"body": "The issue affecting delivery of multi-factor authentication codes sent via SMS short code appears to be resolved. Service has recovered, and users should now be able to receive MFA codes as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-22T12:57:11.065-07:00",
"resolved_inferred": false,
"started_at": "2026-06-22T09:37:15.142-07:00",
"state": "resolved",
"title": "Twilio outage",
"updated_at": "2026-06-22T12:57:11.082-07:00",
"url": "https://stspg.io/1x0bbxjk5480"
},
{
"body": "Cloudflare has reported that traffic engineering efforts have successfully mitigated the majority of congestion and packet drops. Please refer to the linked Cloudflare status page for the latest provider updates.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-22T11:52:04.823-07:00",
"resolved_inferred": false,
"started_at": "2026-06-22T08:00:17.381-07:00",
"state": "resolved",
"title": "Cloudflare Outage",
"updated_at": "2026-06-22T11:52:04.838-07:00",
"url": "https://stspg.io/jxsgnz3vr678"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-10T15:02:04.138-07:00",
"resolved_inferred": false,
"started_at": "2026-06-10T10:06:03.956-07:00",
"state": "resolved",
"title": "Ongoing Investigation into Platform Performance Degradation",
"updated_at": "2026-06-10T15:02:04.158-07:00",
"url": "https://stspg.io/tt6r7hgpd591"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-08T07:04:18.528-07:00",
"resolved_inferred": false,
"started_at": "2026-06-05T12:11:51.250-07:00",
"state": "resolved",
"title": "Service Notice: Integration Connectivity Disruption between Encompass and Blend",
"updated_at": "2026-06-08T07:04:18.547-07:00",
"url": "https://stspg.io/w84jr1y0k62q"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-13T08:55:18.116-07:00",
"resolved_inferred": false,
"started_at": "2026-05-13T08:21:09.336-07:00",
"state": "resolved",
"title": "Pipeline View Search Functionality",
"updated_at": "2026-05-13T08:55:18.136-07:00",
"url": "https://stspg.io/xr0n2ls281rc"
},
{
"body": "Encompass confirmed the issue on their end has been resolved and all services remain in a stable state.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-25T06:49:11.945-07:00",
"resolved_inferred": false,
"started_at": "2026-04-24T09:21:26.207-07:00",
"state": "resolved",
"title": "Encompass (ICE) Degraded Performance",
"updated_at": "2026-04-25T06:49:11.961-07:00",
"url": "https://stspg.io/ttrdxsvzk05r"
},
{
"body": "The issue impacting Blend Beta environments has been resolved, and the beta environments are now functioning normally.\n\nWe will continue to monitor closely to ensure ongoing stability. Please feel free to reach out to us if you encounter any issues.\n\nThank you for your patience while we worked through this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-09T13:07:00.333-07:00",
"resolved_inferred": false,
"started_at": "2026-04-09T09:26:22.693-07:00",
"state": "resolved",
"title": "502 Error When Accessing Blend Beta Environments",
"updated_at": "2026-04-09T13:07:00.350-07:00",
"url": "https://stspg.io/sfhf0zc2c24k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-09T07:11:01.557-07:00",
"resolved_inferred": false,
"started_at": "2026-04-08T09:54:41.000-07:00",
"state": "resolved",
"title": "Ticket Delivery Delays",
"updated_at": "2026-04-09T07:11:01.574-07:00",
"url": "https://stspg.io/19mp96ymphk6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-05T20:22:04.011-08:00",
"resolved_inferred": false,
"started_at": "2026-03-05T14:00:06.308-08:00",
"state": "resolved",
"title": "Document Generation",
"updated_at": "2026-03-05T20:22:04.032-08:00",
"url": "https://stspg.io/vppyr965ss0q"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-02T14:55:57.801-08:00",
"resolved_inferred": false,
"started_at": "2026-03-02T11:48:35.415-08:00",
"state": "resolved",
"title": "API Gateway \u2013 Monitoring Update",
"updated_at": "2026-03-02T14:55:57.816-08:00",
"url": "https://stspg.io/7q7kjk8zng62"
},
{
"body": "Resolved but still monitoring. Continue to send Hybrid Closing packages.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-11T09:05:25.781-08:00",
"resolved_inferred": false,
"started_at": "2026-02-11T07:50:41.763-08:00",
"state": "resolved",
"title": "eClose - Hybrid Closing Packages (manually tagged only)",
"updated_at": "2026-02-11T09:05:25.799-08:00",
"url": "https://stspg.io/0dwgrndb5sj4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-20T16:59:07.226-08:00",
"resolved_inferred": false,
"started_at": "2026-01-20T10:35:53.826-08:00",
"state": "resolved",
"title": "API Availability",
"updated_at": "2026-01-20T16:59:07.243-08:00",
"url": "https://stspg.io/909m6ztvkcwq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-20T16:59:35.138-08:00",
"resolved_inferred": false,
"started_at": "2026-01-20T07:13:01.208-08:00",
"state": "resolved",
"title": "API Failures",
"updated_at": "2026-01-20T16:59:35.155-08:00",
"url": "https://stspg.io/wds41jj9cwg3"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-16T16:17:03.548-08:00",
"resolved_inferred": false,
"started_at": "2026-01-14T05:38:34.878-08:00",
"state": "resolved",
"title": "Blend Platform - Operational",
"updated_at": "2026-01-16T16:17:03.569-08:00",
"url": "https://stspg.io/ygd5b5fpzkvm"
},
{
"body": "All affected services including Blend Signing Room (RONs) and Public API have been recovered.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-13T13:52:30.132-08:00",
"resolved_inferred": false,
"started_at": "2026-01-13T12:23:48.000-08:00",
"state": "resolved",
"title": "Blend - Unable to Access",
"updated_at": "2026-01-13T13:52:30.147-08:00",
"url": "https://stspg.io/shwfb035df1q"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-01T08:30:08.085-08:00",
"resolved_inferred": false,
"started_at": "2025-11-25T20:14:56.634-08:00",
"state": "resolved",
"title": "Internal reporting data pipelines",
"updated_at": "2025-12-01T08:30:08.101-08:00",
"url": "https://stspg.io/xj7p7fm27qnh"
},
{
"body": "We have identified the impacted applications and re-exported applications stuck \"in progress.\" We have started sending out impact lists individually to any impacted clients.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-25T13:02:16.015-08:00",
"resolved_inferred": false,
"started_at": "2025-11-25T08:40:34.805-08:00",
"state": "resolved",
"title": "Application Export latency (stuck) incident",
"updated_at": "2025-11-25T13:02:16.031-08:00",
"url": "https://stspg.io/6p6wtfbj8k3l"
},
{
"body": "AUS Functionality Fully Restored\n\nWe have successfully resolved and confirmed the full restoration of AUS functionality. You can now run AUS as expected.\nPlease note that this incident was strictly confined to AUS; there were no other known or expected impacts to any other Blend features or user data.\n\nThank you for your patience as our team worked to deploy this fix quickly. We appreciate your partnership.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-19T08:59:53.450-08:00",
"resolved_inferred": false,
"started_at": "2025-11-19T07:44:45.000-08:00",
"state": "resolved",
"title": "Issues identified with AUS/DU/LPA requests in Blend",
"updated_at": "2025-11-19T08:59:53.468-08:00",
"url": "https://stspg.io/yh1trj1hfy60"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-03T09:54:57.563-08:00",
"resolved_inferred": false,
"started_at": "2025-11-03T08:37:28.254-08:00",
"state": "resolved",
"title": "Blend Signing Room/eClose Outage",
"updated_at": "2025-11-03T09:54:57.579-08:00",
"url": "https://stspg.io/gwth7wxc69j3"
},
{
"body": "Our application export queues have returned to normal levels.  At this time, we believe that this incident is resolved, although some of Blend's integration partners may continue to experience issues as they recover.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T14:37:24.878-07:00",
"resolved_inferred": false,
"started_at": "2025-10-20T02:27:13.212-07:00",
"state": "resolved",
"title": "Major Amazon Web Services (AWS) Outage",
"updated_at": "2025-10-20T14:37:24.895-07:00",
"url": "https://stspg.io/5brqrrbxtp9k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-22T07:28:21.240-07:00",
"resolved_inferred": false,
"started_at": "2025-08-21T11:35:33.000-07:00",
"state": "resolved",
"title": "OneSpan Envelope Service Provider outage",
"updated_at": "2025-08-22T07:28:21.271-07:00",
"url": "https://stspg.io/y1qs9l5gsj52"
}
]
}