{
"vendor": "Bluefin",
"slug": "bluefin",
"platform": "statuspage",
"status_url": "https://status.bluefin.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "degraded",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "We have identified a sporadic outage affecting our technical support lines due to an ongoing issue with Vonage. Our engineering team is monitoring the situation and working with the provider to minimize the impact. We will provide further updates as more information becomes available.\n\nWe apologize for the inconvenience and appreciate your patience.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T05:40:32.360-04:00",
"state": "investigating",
"title": "Intermittent Interruption",
"updated_at": "2026-09-16T05:40:32.483-04:00",
"url": "https://stspg.io/k0kl1627t1l4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T15:07:39.140-04:00",
"resolved_inferred": false,
"started_at": "2026-09-02T11:49:46.612-04:00",
"state": "resolved",
"title": "Intermittent Interruption",
"updated_at": "2026-09-02T15:07:39.156-04:00",
"url": "https://stspg.io/2b4zhx0w8619"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-25T12:00:10.728-04:00",
"resolved_inferred": false,
"started_at": "2026-08-25T10:51:26.846-04:00",
"state": "resolved",
"title": "Processing issue",
"updated_at": "2026-08-25T12:00:10.746-04:00",
"url": "https://stspg.io/9kg0mdlnycbl"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-25T10:35:23.006-04:00",
"resolved_inferred": false,
"started_at": "2026-08-25T10:06:37.000-04:00",
"state": "resolved",
"title": "Processing issue",
"updated_at": "2026-08-25T10:35:23.021-04:00",
"url": "https://stspg.io/4jyyzjksftkb"
},
{
"body": "The issue affecting SaaSConex has been resolved, and normal service has been restored.\n\nOur team has verified that the fix has been successfully implemented and that systems are operating as expected. We will continue to monitor the service to ensure ongoing stability.\n\nWe apologize for any inconvenience caused and thank you for your patience and understanding throughout this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-07T13:55:47.000-04:00",
"resolved_inferred": false,
"started_at": "2026-08-07T13:00:00.752-04:00",
"state": "resolved",
"title": "Outage update - investigating",
"updated_at": "2026-08-07T14:02:27.027-04:00",
"url": "https://stspg.io/c2yxnrb85b3m"
},
{
"body": "This incident has been resolved.  We thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-28T10:15:07.734-04:00",
"resolved_inferred": false,
"started_at": "2026-07-28T09:31:47.180-04:00",
"state": "resolved",
"title": "P2PEManager Issue",
"updated_at": "2026-07-28T10:15:07.754-04:00",
"url": "https://stspg.io/y752kw8ngm18"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-09T10:55:21.890-04:00",
"resolved_inferred": false,
"started_at": "2026-07-09T10:24:13.704-04:00",
"state": "resolved",
"title": "Service Issue",
"updated_at": "2026-07-09T10:55:21.904-04:00",
"url": "https://stspg.io/mfhnvtbwngdn"
},
{
"body": "The issue affecting intermittent processing has been resolved. Our third-party service provider has confirmed that services are operating normally, and we have not observed any further impact. We will continue to monitor the environment, but this incident is now considered resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-29T08:16:06.812-04:00",
"resolved_inferred": false,
"started_at": "2026-05-28T14:23:16.495-04:00",
"state": "resolved",
"title": "Intermittent processing issue on PCX - Issue with 3rd party service provider",
"updated_at": "2026-05-29T08:16:06.829-04:00",
"url": "https://stspg.io/v0f26b83wgkv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-16T14:23:49.878-04:00",
"resolved_inferred": false,
"started_at": "2026-03-16T12:38:00.771-04:00",
"state": "resolved",
"title": "Service Issue ShieldConex Tulsa Transaction",
"updated_at": "2026-03-16T14:23:49.896-04:00",
"url": "https://stspg.io/r6xkbp2d7ksw"
},
{
"body": "We are pleased to inform you that the issues causing delays in ACH settlement activity have been resolved. The Federal Reserve has addressed the problem, and Bluefin\u2019s processing systems continue to operate normally. We appreciate your understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-03T14:58:53.624-05:00",
"resolved_inferred": false,
"started_at": "2026-03-03T10:28:18.459-05:00",
"state": "resolved",
"title": "Customer Funding Advisory \u2013 Federal Reserve",
"updated_at": "2026-03-03T14:58:53.641-05:00",
"url": "https://stspg.io/6x6d0zh2pv8k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-08T04:38:48.238-05:00",
"resolved_inferred": false,
"started_at": "2026-02-08T03:18:13.578-05:00",
"state": "resolved",
"title": "Service Issue",
"updated_at": "2026-02-08T04:38:48.254-05:00",
"url": "https://stspg.io/71pbnxvm6syh"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-03T05:17:32.509-05:00",
"resolved_inferred": false,
"started_at": "2026-02-02T17:33:34.146-05:00",
"state": "resolved",
"title": "3rd Party Incident",
"updated_at": "2026-02-03T05:17:32.526-05:00",
"url": "https://stspg.io/67ls81lx2gdn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-28T07:40:00.245-05:00",
"resolved_inferred": false,
"started_at": "2026-01-26T12:09:22.691-05:00",
"state": "resolved",
"title": "Customer Funding Advisory \u2013 Processor",
"updated_at": "2026-01-28T07:40:00.263-05:00",
"url": "https://stspg.io/6prkk8w55dkc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-21T14:04:37.535-05:00",
"resolved_inferred": false,
"started_at": "2026-01-21T12:59:12.262-05:00",
"state": "resolved",
"title": "Intermittent Interruption",
"updated_at": "2026-01-21T14:04:37.550-05:00",
"url": "https://stspg.io/x6tkbqlh9cnx"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-30T00:35:30.544-05:00",
"resolved_inferred": false,
"started_at": "2025-12-29T12:25:21.091-05:00",
"state": "resolved",
"title": "3rd Party Incident",
"updated_at": "2025-12-30T00:35:30.561-05:00",
"url": "https://stspg.io/ytyln219dj8g"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-12T18:35:58.967-05:00",
"resolved_inferred": false,
"started_at": "2025-12-12T13:17:41.178-05:00",
"state": "resolved",
"title": "Investigating reports of decryption failures",
"updated_at": "2025-12-12T18:35:58.984-05:00",
"url": "https://stspg.io/rjpg1gvf1wmh"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-01T07:07:02.512-04:00",
"resolved_inferred": false,
"started_at": "2025-10-31T23:23:39.668-04:00",
"state": "resolved",
"title": "ShieldConex Partial Outage",
"updated_at": "2025-11-01T07:07:02.531-04:00",
"url": "https://stspg.io/lmtqbr9hvmtc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T18:29:53.333-04:00",
"resolved_inferred": false,
"started_at": "2025-10-20T10:14:08.935-04:00",
"state": "resolved",
"title": "Phone System Outage",
"updated_at": "2025-10-20T18:29:53.361-04:00",
"url": "https://stspg.io/p9yzvrw9mggr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-19T07:34:01.363-04:00",
"resolved_inferred": false,
"started_at": "2025-10-19T07:33:38.049-04:00",
"state": "resolved",
"title": "Processing issue",
"updated_at": "2025-10-19T07:34:01.379-04:00",
"url": "https://stspg.io/w7t2gs37h4n4"
},
{
"body": "Update - All Systems Operational",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-15T18:58:27.775-04:00",
"resolved_inferred": false,
"started_at": "2025-10-15T13:10:43.235-04:00",
"state": "resolved",
"title": "Phone System",
"updated_at": "2025-10-15T18:58:27.790-04:00",
"url": "https://stspg.io/fyfxqjh600m6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-12T16:38:00.285-04:00",
"resolved_inferred": false,
"started_at": "2025-09-12T10:16:37.084-04:00",
"state": "resolved",
"title": "Payconex Processing issue",
"updated_at": "2025-09-12T16:38:00.299-04:00",
"url": "https://stspg.io/57mywk7y27nc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-05T15:21:03.354-04:00",
"resolved_inferred": false,
"started_at": "2025-09-05T11:45:15.726-04:00",
"state": "resolved",
"title": "Delayed Batch Settlement Notifications from PayConex",
"updated_at": "2025-09-05T15:21:03.368-04:00",
"url": "https://stspg.io/smth7kvzv0jl"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-25T09:01:16.853-04:00",
"resolved_inferred": false,
"started_at": "2025-08-25T08:48:08.863-04:00",
"state": "resolved",
"title": "Processing issue",
"updated_at": "2025-08-25T09:01:16.866-04:00",
"url": "https://stspg.io/k870q1k037c2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-21T07:39:50.720-04:00",
"resolved_inferred": false,
"started_at": "2025-08-21T07:07:16.954-04:00",
"state": "resolved",
"title": "3rd Party Incident",
"updated_at": "2025-08-21T07:39:50.737-04:00",
"url": "https://stspg.io/0pyqm2dbhhcq"
}
]
}