{
"vendor": "Brivo",
"slug": "brivo",
"platform": "statuspage",
"status_url": "https://status.brivo.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This was a brief interruption that has since recovered. Service is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
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"resolved_at": "2026-08-24T19:10:46.134-04:00",
"resolved_inferred": false,
"started_at": "2026-08-24T18:52:38.360-04:00",
"state": "resolved",
"title": "Degraded Panel Communications",
"updated_at": "2026-08-24T19:10:46.150-04:00",
"url": "https://stspg.io/zjc5cdwcb85y"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-24T12:28:36.784-04:00",
"resolved_inferred": false,
"started_at": "2026-08-24T11:44:38.365-04:00",
"state": "resolved",
"title": "Degraded Panel Communications",
"updated_at": "2026-08-24T12:28:36.797-04:00",
"url": "https://stspg.io/p8cnv8yj30qb"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-22T12:03:30.000-04:00",
"resolved_inferred": false,
"started_at": "2026-08-22T09:56:39.206-04:00",
"state": "resolved",
"title": "Degraded Panel Communications",
"updated_at": "2026-08-22T12:08:45.226-04:00",
"url": "https://stspg.io/r5rkmjpdmnlz"
},
{
"body": "Normal operations have been restored for the Brivo API. Recently, an update was made that caused the API to return 400 Bad Request errors for requests containing extra, unsupported query parameters. We have rolled back to ensure your previously successful requests continue to work as expected. Incident occurred from 3:30AM ET to 5:20PM ET.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
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"resolved_at": "2026-07-15T03:30:00.000-04:00",
"resolved_inferred": false,
"started_at": "2026-07-15T03:30:00.000-04:00",
"state": "resolved",
"title": "API Disruption",
"updated_at": "2026-07-16T13:13:12.885-04:00",
"url": "https://stspg.io/p0h0wty12t2p"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-01T15:41:46.653-04:00",
"resolved_inferred": false,
"started_at": "2026-06-01T14:24:02.981-04:00",
"state": "resolved",
"title": "Brivo Service Disruption",
"updated_at": "2026-06-01T15:41:46.669-04:00",
"url": "https://stspg.io/ztsgj7f0lpjl"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-29T19:17:56.522-04:00",
"resolved_inferred": false,
"started_at": "2026-05-29T11:37:23.122-04:00",
"state": "resolved",
"title": "Identified Issue with Assigning Brivo Mobile Passes",
"updated_at": "2026-05-29T19:17:56.537-04:00",
"url": "https://stspg.io/74pr700ckbt4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-21T11:25:49.478-04:00",
"resolved_inferred": false,
"started_at": "2026-05-20T16:30:21.000-04:00",
"state": "resolved",
"title": "Degraded Panel Communications",
"updated_at": "2026-05-21T11:29:28.553-04:00",
"url": "https://stspg.io/qs7qqn4d4cng"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-14T14:03:39.800-04:00",
"resolved_inferred": false,
"started_at": "2026-05-14T12:38:33.229-04:00",
"state": "resolved",
"title": "Degraded Panel Communications",
"updated_at": "2026-05-14T14:03:39.819-04:00",
"url": "https://stspg.io/21srst3kdnbm"
},
{
"body": "This is a configuration issue",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-13T17:08:28.820-04:00",
"resolved_inferred": false,
"started_at": "2026-05-13T16:54:00.659-04:00",
"state": "resolved",
"title": "Identified issue with Brivo Smart Home - Entrata tenant synchronization issues",
"updated_at": "2026-05-13T17:08:28.843-04:00",
"url": "https://stspg.io/vyfp0y30bcvh"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-01T18:40:43.431-04:00",
"resolved_inferred": false,
"started_at": "2026-05-01T13:28:18.198-04:00",
"state": "resolved",
"title": "Brivo Smart Home Email Disruption",
"updated_at": "2026-05-01T18:40:43.451-04:00",
"url": "https://stspg.io/m2t1fs5t2tfg"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T20:25:12.151-04:00",
"resolved_inferred": false,
"started_at": "2026-04-23T20:04:53.512-04:00",
"state": "resolved",
"title": "Brivo API Disruption",
"updated_at": "2026-04-23T20:25:12.163-04:00",
"url": "https://stspg.io/9s5pzftl4jps"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-17T02:11:16.912-04:00",
"resolved_inferred": false,
"started_at": "2026-04-17T01:35:55.545-04:00",
"state": "resolved",
"title": "Investigating issue with Brivo Smart Home",
"updated_at": "2026-04-17T02:11:16.927-04:00",
"url": "https://stspg.io/xbvyfykh0kpp"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-14T14:37:27.721-04:00",
"resolved_inferred": false,
"started_at": "2026-04-14T13:42:18.306-04:00",
"state": "resolved",
"title": "Brivo Service Disruption",
"updated_at": "2026-04-14T14:37:27.738-04:00",
"url": "https://stspg.io/8pr2wrgj2vds"
},
{
"body": "This incident has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-23T10:47:09.158-04:00",
"resolved_inferred": false,
"started_at": "2026-03-23T09:24:42.171-04:00",
"state": "resolved",
"title": "Degraded Panel Communications and Events",
"updated_at": "2026-03-23T10:47:09.175-04:00",
"url": "https://stspg.io/gn6hjcvmyxcw"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-11T07:18:14.964-04:00",
"resolved_inferred": false,
"started_at": "2026-03-11T05:29:12.720-04:00",
"state": "resolved",
"title": "Identified issue with Brivo Smart Home",
"updated_at": "2026-03-11T07:18:14.985-04:00",
"url": "https://stspg.io/mw38kl7b8b3x"
},
{
"body": "This incident has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-09T19:26:50.554-04:00",
"resolved_inferred": false,
"started_at": "2026-03-09T14:09:55.179-04:00",
"state": "resolved",
"title": "Panels not following Daylight Savings Time",
"updated_at": "2026-03-09T19:26:50.568-04:00",
"url": "https://stspg.io/c3hr5ymgxqbw"
},
{
"body": "From 11:03AM to 12:57PM, Administrators with custom roles were unable to use Brivo Access.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-04T11:00:00.000-05:00",
"resolved_inferred": false,
"started_at": "2026-03-04T11:00:00.000-05:00",
"state": "resolved",
"title": "Admins with custom role unable to use Brivo Access",
"updated_at": "2026-03-05T15:27:02.448-05:00",
"url": "https://stspg.io/tlr6j7znpk6v"
},
{
"body": "All toll-free numbers have been restored and are once again available to customers and resellers.  Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-03T17:22:36.727-05:00",
"resolved_inferred": false,
"started_at": "2026-03-03T14:39:53.613-05:00",
"state": "resolved",
"title": "Toll-free Phone Numbers Unavailable",
"updated_at": "2026-03-03T17:22:36.743-05:00",
"url": "https://stspg.io/7npg3tzpdm1c"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-18T09:26:51.037-05:00",
"resolved_inferred": false,
"started_at": "2026-02-18T06:30:20.000-05:00",
"state": "resolved",
"title": "Unable to Redeem Brivo Mobile Passes in EU",
"updated_at": "2026-02-18T09:26:51.053-05:00",
"url": "https://stspg.io/bc0r28dp9skv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-21T09:06:03.170-05:00",
"resolved_inferred": false,
"started_at": "2026-01-21T02:44:26.158-05:00",
"state": "resolved",
"title": "Identified Issue with Brivo Access",
"updated_at": "2026-01-21T09:06:03.185-05:00",
"url": "https://stspg.io/732ypqh10yqc"
},
{
"body": "The Brivo API, Integrations, and Mobile Applications are currently performing normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-12T18:35:17.038-05:00",
"resolved_inferred": false,
"started_at": "2026-01-12T12:28:19.495-05:00",
"state": "resolved",
"title": "Brivo API Disruption",
"updated_at": "2026-01-12T18:35:17.059-05:00",
"url": "https://stspg.io/ctjt70ztgyc8"
},
{
"body": "We resolved an issue with being able to add Brivo Wallet Passes.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-13T08:22:00.000-05:00",
"resolved_inferred": false,
"started_at": "2026-01-12T08:30:00.000-05:00",
"state": "resolved",
"title": "Issue with Brivo Wallet Pass",
"updated_at": "2026-01-15T14:41:20.191-05:00",
"url": "https://stspg.io/7s6w2vfg8zdn"
},
{
"body": "Events and panel commands are processing normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-05T14:30:02.895-05:00",
"resolved_inferred": false,
"started_at": "2026-01-05T12:57:50.613-05:00",
"state": "resolved",
"title": "Delayed Access Events and Panel Changes",
"updated_at": "2026-01-05T14:30:02.914-05:00",
"url": "https://stspg.io/cv6x4r2lvzdp"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-20T09:09:15.990-05:00",
"resolved_inferred": false,
"started_at": "2025-11-20T08:27:17.803-05:00",
"state": "resolved",
"title": "Problem viewing Eagle Eye recorded video",
"updated_at": "2025-11-20T09:09:16.006-05:00",
"url": "https://stspg.io/v1rczrm7wb6f"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-04T21:12:47.403-05:00",
"resolved_inferred": false,
"started_at": "2025-11-04T08:49:06.382-05:00",
"state": "resolved",
"title": "Eagle Eye Networks disruption",
"updated_at": "2025-11-04T21:12:47.420-05:00",
"url": "https://stspg.io/tn6rdtg07x07"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-29T12:30:59.058-04:00",
"resolved_inferred": false,
"started_at": "2025-10-29T10:25:14.934-04:00",
"state": "resolved",
"title": "Some Access pages returning errors.",
"updated_at": "2025-10-29T12:30:59.076-04:00",
"url": "https://stspg.io/sjdvcx0fjqg0"
},
{
"body": "All systems are fully operational and latencies are back to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T05:22:26.248-04:00",
"resolved_inferred": false,
"started_at": "2025-10-20T05:53:50.000-04:00",
"state": "resolved",
"title": "Identified Issue with Brivo Access",
"updated_at": "2025-10-21T05:22:26.267-04:00",
"url": "https://stspg.io/qf0sy088bh4v"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T00:55:29.572-04:00",
"resolved_inferred": false,
"started_at": "2025-10-20T00:14:18.074-04:00",
"state": "resolved",
"title": "Access events delayed being ingested.",
"updated_at": "2025-10-20T00:55:29.589-04:00",
"url": "https://stspg.io/68cgllkdlc0j"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-23T14:13:42.029-04:00",
"resolved_inferred": false,
"started_at": "2025-09-23T09:20:29.076-04:00",
"state": "resolved",
"title": "Unable to add Wallet Passes on iOS devices in EU.",
"updated_at": "2025-09-23T14:13:42.044-04:00",
"url": "https://stspg.io/fsr02qcmwglp"
}
]
}