{
"vendor": "Calix",
"slug": "calix",
"platform": "statuspage",
"status_url": "https://trust.calix.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Customer Advisory \u2013 Cloud Service Outage\nIncident Start Time: 9:30 AM ET, July 24, 2026\nCurrent Status: Resolved\n \nLatest Update\n \nOperations Cloud services have been successfully restored, and all core functionalities are now operating normally. The Health pipeline is fully operational, including customer-configured threshold processing.\nRecovery activities are complete at this stage. Any remaining data gaps or residual issues will be evaluated and addressed on a case-by-case basis to ensure minimal customer impact.\n \nCommunity post link; https://community.calix.com/s/feed/0D5Pm00002aJM42KAG\n \nWhat We\u2019re Doing: The identified issue has been addressed through corrective actions, and systems have now recovered. This will be the final post for this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-25T09:45:58.762-07:00",
"resolved_inferred": false,
"started_at": "2026-07-24T07:30:06.577-07:00",
"state": "resolved",
"title": "CLOUD INCIDENT | CI-26-39 | MULTI-CUSTOMER IMPACT",
"updated_at": "2026-07-25T09:45:58.779-07:00",
"url": "https://stspg.io/15b2gmpnzdkb"
}
]
}