{
"vendor": "Chainalysis",
"slug": "chainalysis",
"platform": "statuspage",
"status_url": "https://status.chainalysis.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-16T06:15:44.672Z",
"resolved_inferred": false,
"started_at": "2026-09-16T01:53:29.153Z",
"state": "resolved",
"title": "KYT Processing Delay on Solana Network",
"updated_at": "2026-09-16T06:15:44.692Z",
"url": "https://stspg.io/525k3lswrjq6"
},
{
"body": "Reactor experienced a brief availability issue during a scheduled system migration. \n\nSome customers were unable to access the Reactor APIs and WebApp and may have received HTTP 404 errors. Approximately 20% of traffic was affected for around four minutes.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T12:06:02.816Z",
"resolved_inferred": false,
"started_at": "2026-09-10T12:06:02.768Z",
"state": "resolved",
"title": "Reactor.chainalysis.com domain outage",
"updated_at": "2026-09-10T12:06:02.826Z",
"url": "https://stspg.io/vd3plkt4g6qt"
},
{
"body": "This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T15:32:22.826Z",
"resolved_inferred": false,
"started_at": "2026-09-08T13:22:20.000Z",
"state": "resolved",
"title": "Reactor and KYT Service Disruption",
"updated_at": "2026-09-08T15:32:22.840Z",
"url": "https://stspg.io/kdx3whlw24jt"
},
{
"body": "This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-03T05:15:54.414Z",
"resolved_inferred": false,
"started_at": "2026-09-01T20:09:34.352Z",
"state": "resolved",
"title": "Cronos Data Delay",
"updated_at": "2026-09-03T05:15:54.428Z",
"url": "https://stspg.io/0qqz8wwcly2h"
},
{
"body": "This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-24T17:54:45.205Z",
"resolved_inferred": false,
"started_at": "2026-08-24T14:53:07.379Z",
"state": "resolved",
"title": "BNB Smart Chain Data Delay in KYT and Reactor",
"updated_at": "2026-08-27T10:40:21.559Z",
"url": "https://stspg.io/qmtr6p8qlhcq"
},
{
"body": "This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-07T18:12:10.119Z",
"resolved_inferred": false,
"started_at": "2026-08-07T16:59:52.951Z",
"state": "resolved",
"title": "Issues accessing Chainalysis products",
"updated_at": "2026-08-07T18:12:10.137Z",
"url": "https://stspg.io/8wdjvbf1380n"
},
{
"body": "This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-30T16:52:11.784Z",
"resolved_inferred": false,
"started_at": "2026-07-30T16:38:25.369Z",
"state": "resolved",
"title": "Hexagate Frontend Outage",
"updated_at": "2026-07-30T16:52:11.799Z",
"url": "https://stspg.io/8p80nss070m0"
},
{
"body": "This incident has been resolved. \n\nPlease reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-17T15:02:29.769Z",
"resolved_inferred": false,
"started_at": "2026-07-17T14:57:21.545Z",
"state": "resolved",
"title": "KYT Open in Reactor Disabled for Mature Transfers",
"updated_at": "2026-07-17T15:02:29.785Z",
"url": "https://stspg.io/p8g25n3ld7xv"
},
{
"body": "Between 22:00 UTC and 23:30 UTC, KYT experienced an error in processing some Solana transfers. The issue is now resolved, and we are checking the number of affected transfers. No action is required from customers as the transfers will be reprocessed from our end.\n\nIf you experience any further issues or have any questions, please reach out to support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-16T00:12:41.000Z",
"resolved_inferred": false,
"started_at": "2026-07-16T00:12:40.987Z",
"state": "resolved",
"title": "Error in processing Solana transfers in KYT",
"updated_at": "2026-07-16T00:43:28.091Z",
"url": "https://stspg.io/q1lyngk7642k"
},
{
"body": "This incident has been resolved. \n\nPlease reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-14T13:31:00.826Z",
"resolved_inferred": false,
"started_at": "2026-07-13T23:44:21.007Z",
"state": "resolved",
"title": "Sentinel alerting issue",
"updated_at": "2026-07-14T13:31:00.844Z",
"url": "https://stspg.io/4rp69c88wwds"
},
{
"body": "This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T21:15:48.842Z",
"resolved_inferred": false,
"started_at": "2026-07-02T16:46:28.071Z",
"state": "resolved",
"title": "KYT Service Disruption",
"updated_at": "2026-07-02T21:15:48.856Z",
"url": "https://stspg.io/0bhmzslg73q7"
},
{
"body": "This incident has been resolved.\n\n If you have any questions, please contact support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T13:30:02.969Z",
"resolved_inferred": false,
"started_at": "2026-07-02T01:02:51.534Z",
"state": "resolved",
"title": "Errors in Reactor",
"updated_at": "2026-07-02T13:30:02.989Z",
"url": "https://stspg.io/9g7367f2hxhg"
},
{
"body": "At 9:43AM UTC, all users were prevented from opening (or changing if already open) Next-Gen graphs. Users would have experienced between 10-17 minutes of downtime. \n\nThis incident has been resolved.\n\nIf you experience any further issues, please reach out to support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-23T08:30:00.000Z",
"resolved_inferred": false,
"started_at": "2026-06-23T08:30:00.000Z",
"state": "resolved",
"title": "Reactor Next-Gen Graphs Issue",
"updated_at": "2026-06-23T12:02:55.293Z",
"url": "https://stspg.io/pqncv9blbc2b"
},
{
"body": "This incident has been resolved.\n\nIf you experience any continued issues, please reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-24T14:15:21.956Z",
"resolved_inferred": false,
"started_at": "2026-06-22T19:57:38.000Z",
"state": "resolved",
"title": "Hexagate Alerts Issues",
"updated_at": "2026-06-24T14:15:21.980Z",
"url": "https://stspg.io/n4ydk6g6nr8w"
},
{
"body": "This incident has been resolved.\n\nIf you experience any continued issues, please reach out to support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-22T15:13:45.976Z",
"resolved_inferred": false,
"started_at": "2026-06-20T19:58:13.751Z",
"state": "resolved",
"title": "Reactor graph loading issues and Plasma KYT monitoring delays",
"updated_at": "2026-06-22T15:13:45.993Z",
"url": "https://stspg.io/87rnnry1flx6"
},
{
"body": "This incident has been resolved and no further issues are expected. \n\nIf you experience any problems at all, reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-12T09:05:54.673Z",
"resolved_inferred": false,
"started_at": "2026-06-12T07:53:03.779Z",
"state": "resolved",
"title": "Server Error on Reactor, Rapid, and KYT",
"updated_at": "2026-06-12T09:05:54.694Z",
"url": "https://stspg.io/cq1rpwjxs0zq"
},
{
"body": "We experienced a partial degradation of service affecting some Reactor users between 06:35 UTC and 06:38 UTC. \n\nService has recovered and we consider this resolved. However, we will continue to monitoring to ensure platform stability.\n\nIf you experience any further issues, please reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-08T12:26:42.405Z",
"resolved_inferred": false,
"started_at": "2026-06-08T12:26:42.362Z",
"state": "resolved",
"title": "Reactor Degraded Performance",
"updated_at": "2026-06-08T12:26:42.414Z",
"url": "https://stspg.io/f1knd91gblps"
},
{
"body": "Between 17:44 and 18:18 UTC, users may have experienced errors when attempting to load the KYT UI. This issue is now resolved.\n\nPlease reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-05T18:35:39.885Z",
"resolved_inferred": false,
"started_at": "2026-06-05T18:35:39.837Z",
"state": "resolved",
"title": "KYT Service Disruption - UI",
"updated_at": "2026-06-05T18:35:39.895Z",
"url": "https://stspg.io/xt9gc64tg77b"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-25T10:20:37.061Z",
"resolved_inferred": false,
"started_at": "2026-05-21T00:11:24.620Z",
"state": "resolved",
"title": "Plasma and SUI Data Delay in Reactor and KYT",
"updated_at": "2026-05-25T10:20:37.095Z",
"url": "https://stspg.io/0mpxh0dvtzsp"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-20T22:43:13.381Z",
"resolved_inferred": false,
"started_at": "2026-05-20T18:31:03.000Z",
"state": "resolved",
"title": "Plasma and SUI Data Delay in Reactor",
"updated_at": "2026-05-20T22:43:13.394Z",
"url": "https://stspg.io/qkmyjvqkf427"
},
{
"body": "This incident has been resolved.\n\nIf you experience any further issues, please contact us at support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-15T13:57:09.023Z",
"resolved_inferred": false,
"started_at": "2026-05-13T11:39:55.901Z",
"state": "resolved",
"title": "Reactor and KYT not loading correctly",
"updated_at": "2026-05-15T13:57:09.039Z",
"url": "https://stspg.io/fwz7tx5m5qvs"
},
{
"body": "This incident has been resolved. \n\nReactor data is current, and transfers are processed without delays in KYT. \n\nIf you encounter further delays with BCH, please reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-12T11:50:24.113Z",
"resolved_inferred": false,
"started_at": "2026-05-12T10:06:00.594Z",
"state": "resolved",
"title": "BCH Data Delay in Reactor and KYT",
"updated_at": "2026-05-12T11:50:24.129Z",
"url": "https://stspg.io/ftsr8rn1vwg8"
},
{
"body": "All affected alerts have been backfilled. \nPlease reach out to support@chainalysis.com if you have any questions.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-13T19:32:23.110Z",
"resolved_inferred": false,
"started_at": "2026-05-08T19:14:55.330Z",
"state": "resolved",
"title": "KYT behavioral alerts not available in UI and API",
"updated_at": "2026-05-13T19:32:23.125Z",
"url": "https://stspg.io/3rh8kcnvmdf6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-06T02:46:02.380Z",
"resolved_inferred": false,
"started_at": "2026-05-06T01:23:44.708Z",
"state": "resolved",
"title": "Reactor Degraded Performance",
"updated_at": "2026-05-06T02:46:02.400Z",
"url": "https://stspg.io/6y2xlqfvpr6j"
},
{
"body": "Reactor data for Plasma is now up to date and stable. \n\nPlease contact support@chainalysis.com if you have any questions.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-15T17:31:54.675Z",
"resolved_inferred": false,
"started_at": "2026-04-23T09:29:14.397Z",
"state": "resolved",
"title": "Plasma Data Delay in Reactor",
"updated_at": "2026-05-15T17:31:54.691Z",
"url": "https://stspg.io/b5sy789q2r25"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-22T20:02:45.459Z",
"resolved_inferred": false,
"started_at": "2026-04-22T05:06:09.858Z",
"state": "resolved",
"title": "Sui Data Delay in Reactor",
"updated_at": "2026-04-22T20:02:45.475Z",
"url": "https://stspg.io/g0wv9by7ryxs"
},
{
"body": "This issue has now been fully resolved and all Plasma data is currently up to date within Reactor \n\nIf you have any issues going forward, please reach out to support@chainalysis.co",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-20T15:30:56.721Z",
"resolved_inferred": false,
"started_at": "2026-04-20T07:51:18.650Z",
"state": "resolved",
"title": "Plasma Data Delay in Reactor",
"updated_at": "2026-04-20T15:30:56.755Z",
"url": "https://stspg.io/074pvbc27kd4"
},
{
"body": "This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-16T08:55:54.312Z",
"resolved_inferred": false,
"started_at": "2026-04-15T14:44:56.761Z",
"state": "resolved",
"title": "Plasma Data Delay in Reactor",
"updated_at": "2026-04-16T08:55:54.325Z",
"url": "https://stspg.io/v9v542fcpfv1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-27T20:30:21.581Z",
"resolved_inferred": false,
"started_at": "2026-03-27T04:47:20.545Z",
"state": "resolved",
"title": "Arbitrum Transfer Processing Delays",
"updated_at": "2026-03-27T20:30:21.600Z",
"url": "https://stspg.io/cl7159cv41gp"
},
{
"body": "Reactor experienced an outage between 15:05 UTC and 15:22 UTC. During this time, some customers may have been unable to access graphs. The issue has since been resolved.\n\nPlease contact support@chainalysis.com if you have any questions or need further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-24T17:18:47.262Z",
"resolved_inferred": false,
"started_at": "2026-03-24T17:18:47.171Z",
"state": "resolved",
"title": "Reactor Outage",
"updated_at": "2026-03-24T17:18:47.275Z",
"url": "https://stspg.io/q4r45xfv5jzl"
},
{
"body": "This incident has been resolved. Any failed KYT transfers have now been reprocessed.\n\nPlease reach out to support@chainalysis.com if you have any questions or require further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-24T23:00:18.695Z",
"resolved_inferred": false,
"started_at": "2026-03-24T17:02:52.467Z",
"state": "resolved",
"title": "Tron Data Delay in KYT and Reactor",
"updated_at": "2026-03-24T23:00:18.714Z",
"url": "https://stspg.io/1z6ct4whg839"
},
{
"body": "We can confirm this has now been fully resolved. \n\nIf you experience any issues at all, please reach out support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-11T11:35:06.288Z",
"resolved_inferred": false,
"started_at": "2026-03-11T09:23:35.315Z",
"state": "resolved",
"title": "Degraded Performance \u2014 Next Generation Graphs in Reactor",
"updated_at": "2026-03-11T11:35:06.302Z",
"url": "https://stspg.io/mj95pw12f137"
},
{
"body": "Between 4:53 UTC and 6:33 UTC, some KYT transfer processing experienced delays of up to 20 minutes.\n\nThe issue has been fully resolved, and transfer processing is operating normally.\n\nIf you continue to experience any issues, please contact support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-10T06:56:02.696Z",
"resolved_inferred": false,
"started_at": "2026-03-10T06:56:02.637Z",
"state": "resolved",
"title": "KYT Processing Delay",
"updated_at": "2026-03-10T06:56:02.706Z",
"url": "https://stspg.io/nb72jb9w5bhq"
},
{
"body": "This incident has been resolved. \n\nIf you experience any further issues, please reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-06T03:13:59.843Z",
"resolved_inferred": false,
"started_at": "2026-03-06T01:30:12.247Z",
"state": "resolved",
"title": "Stellar Data Delay in Reactor",
"updated_at": "2026-03-06T03:13:59.860Z",
"url": "https://stspg.io/p5qvywz97vcq"
},
{
"body": "Between 13:52 and 14:42 UTC, KYT transfer processing experienced delays of up to 40 minutes.\n\nThe issue has been fully resolved, and transfer processing is operating normally.\n\nIf you continue to experience any issues, please contact support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-03T15:23:04.841Z",
"resolved_inferred": false,
"started_at": "2026-03-03T15:23:04.780Z",
"state": "resolved",
"title": "KYT Data Delay",
"updated_at": "2026-03-03T15:23:04.855Z",
"url": "https://stspg.io/ll94hfp0vytj"
},
{
"body": "This incident has been resolved. \n\nIf you experience any further issues, please reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-25T15:02:23.596Z",
"resolved_inferred": false,
"started_at": "2026-02-24T13:45:43.062Z",
"state": "resolved",
"title": "Reactor Data Delay",
"updated_at": "2026-02-25T15:02:23.628Z",
"url": "https://stspg.io/g70y0wj0ys81"
},
{
"body": "Due to data refreshes, we experienced delays on transfers for the Plasma Blockchain in Reactor between 14:00 UTC on February 20th and 10:00 AM on February 23rd. The team has mitigated the observed impact, and all products have up-to-date data.\n\nIf you experience any issues, please reach out to support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-23T11:06:58.941Z",
"resolved_inferred": false,
"started_at": "2026-02-23T11:06:58.893Z",
"state": "resolved",
"title": "Plasma Blockchain Delay",
"updated_at": "2026-02-23T11:06:58.951Z",
"url": "https://stspg.io/jgycrslrm9mj"
},
{
"body": "This incident has been resolved.\n\nIf you experience any further issues, please reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-09T19:56:43.770Z",
"resolved_inferred": false,
"started_at": "2026-02-02T15:00:56.847Z",
"state": "resolved",
"title": "Reactor Data Delay",
"updated_at": "2026-02-09T19:56:43.789Z",
"url": "https://stspg.io/kqrbgykx6z92"
},
{
"body": "This issue has now been resolved. \n\nIf you have any issues, reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-15T10:29:07.249Z",
"resolved_inferred": false,
"started_at": "2026-01-14T10:04:06.193Z",
"state": "resolved",
"title": "KYT Custom Group Search Degradation",
"updated_at": "2026-01-15T10:29:07.268Z",
"url": "https://stspg.io/53dfmj7ft041"
},
{
"body": "From an Engineering side this incident has been resolved and all services are operating as expected.\n\nWe have identified a final list of customers whose alerts may have been impacted and are finalising customer communications with appropriate internal stakeholders. \n\nWe will proactively reach out to any customers we believe were affected to discuss next steps.\n\nIf you experience any issues at all, please reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-24T13:41:26.458Z",
"resolved_inferred": false,
"started_at": "2025-12-19T15:37:35.293Z",
"state": "resolved",
"title": "KYT Alert Status issue when bulk actioning alerts",
"updated_at": "2025-12-24T13:41:26.473Z",
"url": "https://stspg.io/2vqvgml25y7w"
},
{
"body": "This incident has been resolved. Any previously failed transfers have been successfully reprocessed. If you experience any further issues, please contact support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-19T00:41:53.209Z",
"resolved_inferred": false,
"started_at": "2025-12-18T21:05:59.777Z",
"state": "resolved",
"title": "XRP and TON delays in KYT",
"updated_at": "2025-12-19T00:41:53.226Z",
"url": "https://stspg.io/jcs6sczr14hn"
},
{
"body": "This incident has been resolved. Any previously failed transfers have been successfully reprocessed. If you experience any further issues, please contact support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-15T15:10:06.722Z",
"resolved_inferred": false,
"started_at": "2025-12-15T11:07:40.000Z",
"state": "resolved",
"title": "TON delay in Reactor",
"updated_at": "2025-12-15T15:10:06.738Z",
"url": "https://stspg.io/5yzh7k60h37b"
},
{
"body": "After extensive monitoring over the past few hours, we are confident that the incident has now been resolved and all our systems are operating as expected. \n\nIf you experience any issues, please reach out to support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T13:17:44.547Z",
"resolved_inferred": false,
"started_at": "2025-12-05T09:08:48.319Z",
"state": "resolved",
"title": "Reactor and KYT Outage",
"updated_at": "2025-12-05T13:17:44.567Z",
"url": "https://stspg.io/7czfkq9601pc"
},
{
"body": "This incident has now been resolved. If you experience any issues, please reach out to support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-02T16:51:15.738Z",
"resolved_inferred": false,
"started_at": "2025-12-02T11:42:25.297Z",
"state": "resolved",
"title": "KYT processing delays",
"updated_at": "2025-12-02T16:51:15.756Z",
"url": "https://stspg.io/6fkrmcnwmkg5"
},
{
"body": "This incident has been resolved. Please reach out to support@chainalysis.com if you require assistance or have any questions.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-13T22:54:14.231Z",
"resolved_inferred": false,
"started_at": "2025-11-13T22:12:34.841Z",
"state": "resolved",
"title": "KYT API Errors on Withdrawal Attempts Endpoint",
"updated_at": "2025-11-13T22:54:14.251Z",
"url": "https://stspg.io/lm1fqt4z9qxc"
},
{
"body": "This incident has been resolved and all services are fully operational. \n\nCustomers may have experienced KYT API interruptions during UTC 09:09 and UTC 09:20. Please resubmit any transfers or withdrawals that did not go through during this time.\n\nIf you require further assistance, please reach out to support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-05T11:22:28.352Z",
"resolved_inferred": false,
"started_at": "2025-11-05T09:22:49.574Z",
"state": "resolved",
"title": "Intermittent Service Disruption",
"updated_at": "2025-11-05T11:22:28.368Z",
"url": "https://stspg.io/5p6cjbztgjd0"
},
{
"body": "This incident has been resolved. We have confirmed that all services are fully operational. \n\nShould you continue to experience any issues, please contact the Support Team at support@chainalysis.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-31T16:27:13.461Z",
"resolved_inferred": false,
"started_at": "2025-10-31T14:29:38.506Z",
"state": "resolved",
"title": "KYT UI and API Outage",
"updated_at": "2025-10-31T16:27:13.478Z",
"url": "https://stspg.io/y5rnljm066y5"
},
{
"body": "Polygon is now back to tip and customers should see no further delays in Polygon data in Reactor. \n\nIf you experience any further issues please reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-05T12:48:16.436Z",
"resolved_inferred": false,
"started_at": "2025-10-05T11:38:28.031Z",
"state": "resolved",
"title": "Polygon data delay - Reactor",
"updated_at": "2025-10-05T12:48:16.455Z",
"url": "https://stspg.io/t4rbyg2zy61f"
},
{
"body": "This incident is now classed as resolved. If you see any further issues please reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-30T15:19:08.548Z",
"resolved_inferred": false,
"started_at": "2025-09-30T10:28:48.369Z",
"state": "resolved",
"title": "Errors on KYT UI and API",
"updated_at": "2025-09-30T15:19:08.570Z",
"url": "https://stspg.io/dns7scl0yg4z"
},
{
"body": "The incident has been resolved. If you continue experiencing any issues, please reach out to support@chainalysis.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-24T02:47:55.540Z",
"resolved_inferred": false,
"started_at": "2025-09-24T02:24:42.321Z",
"state": "resolved",
"title": "Error in opening KYT alerts in Reactor",
"updated_at": "2025-09-24T02:47:55.555Z",
"url": "https://stspg.io/k04ffnkx774d"
},
{
"body": "This incident has been resolved.\n\nPlease reach out to support@chainalysis.com if you require any further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2025-09-19T22:49:10.932Z",
"resolved_inferred": false,
"started_at": "2025-09-19T18:18:20.152Z",
"state": "resolved",
"title": "KYT API Errors on Withdrawal Attempts Endpoint",
"updated_at": "2025-09-19T22:49:10.948Z",
"url": "https://stspg.io/fflyh41pvt7q"
},
{
"body": "API latencies have remained at normal levels since the earlier spike. We will continue working with our cloud providers to understand the root cause, but no further impact is expected.\n\nPlease contact support@chainalysis.com if you have any questions or need further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2025-09-17T19:00:17.095Z",
"resolved_inferred": false,
"started_at": "2025-09-16T09:43:55.109Z",
"state": "resolved",
"title": "API V1 Timeouts reported",
"updated_at": "2025-09-17T19:00:17.110Z",
"url": "https://stspg.io/7bl4k22bztrq"
},
{
"body": "Between 14:58 UTC and 15:14 UTC, some requests to the KYT API returned 502 errors. The issue has since been resolved.\n\nPlease contact support@chainalysis.com if you have any questions or need further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2025-09-11T16:00:23.219Z",
"resolved_inferred": false,
"started_at": "2025-09-11T16:00:23.170Z",
"state": "resolved",
"title": "KYT API errors",
"updated_at": "2025-09-11T16:00:23.229Z",
"url": "https://stspg.io/qxywsmwj67st"
}
]
}