{
"vendor": "Cint",
"slug": "cint",
"platform": "statuspage",
"status_url": "https://status.cint.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "We experienced a period of degraded performance affecting the respondent experience. Between 2026/09/07 03:00 UTC and 2026/09/08 09:28 UTC, respondents may have encountered errors when redirecting back to suppliers, leading to higher-than-expected drop rates. This issue has been fully resolved, and systems are operating normally.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T09:54:36.038Z",
"resolved_inferred": false,
"started_at": "2026-09-08T09:54:35.983Z",
"state": "resolved",
"title": "Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience",
"updated_at": "2026-09-08T09:54:36.049Z",
"url": "https://stspg.io/8190v13m4wtg"
},
{
"body": "After monitoring system stability over the last few hours, we can confirm the issue is resolved. Report generation and email delivery are functioning normally. If you continue to experience any problems, please contact our Support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-25T21:24:09.318Z",
"resolved_inferred": false,
"started_at": "2026-08-25T09:41:12.541Z",
"state": "resolved",
"title": "Cint Platform Issue: Degradation of Email notification service",
"updated_at": "2026-08-25T21:24:09.334Z",
"url": "https://stspg.io/fklv11m2587s"
},
{
"body": "We experienced a period of degraded performance affecting the respondent experience. Respondents may encounter errors or longer load times when attempting surveys, and Marketplace/Cint Exchange users may encounter errors when testing the respondent flow. This issue occurred between 2026/08/18 09:01 UTC and 09:12 UTC and is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T09:52:28.319Z",
"resolved_inferred": false,
"started_at": "2026-08-18T09:52:28.280Z",
"state": "resolved",
"title": "Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience",
"updated_at": "2026-08-18T09:52:28.326Z",
"url": "https://stspg.io/v5j1bw5yclgy"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T19:30:02.104Z",
"resolved_inferred": false,
"started_at": "2026-07-02T09:52:23.688Z",
"state": "resolved",
"title": "Cint Platform Issue: Cint Exchange - Unable to load Projects",
"updated_at": "2026-07-02T19:30:02.122Z",
"url": "https://stspg.io/b6k872ckp73q"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T18:43:08.194Z",
"resolved_inferred": false,
"started_at": "2026-04-28T18:20:48.802Z",
"state": "resolved",
"title": "Degraded status for Supply API (OTS) - Marketplace and  Supply Link",
"updated_at": "2026-04-28T18:43:08.208Z",
"url": "https://stspg.io/t1vql8cm2qbc"
},
{
"body": "This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-19T17:41:26.211Z",
"resolved_inferred": false,
"started_at": "2026-02-19T15:12:07.250Z",
"state": "resolved",
"title": "Cint Platform Issue: Cint Exchange - Delay in displaying the newly created TG and its status change",
"updated_at": "2026-02-19T17:41:26.229Z",
"url": "https://stspg.io/ctn9q3rvmfw2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-11T19:33:15.695Z",
"resolved_inferred": false,
"started_at": "2026-02-11T17:20:01.164Z",
"state": "resolved",
"title": "Cint Platform Issue: Unable to launch study in Lucid Measurement Study Creator",
"updated_at": "2026-02-11T19:33:15.713Z",
"url": "https://stspg.io/74kngfplx39h"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-22T00:36:47.880Z",
"resolved_inferred": false,
"started_at": "2026-01-21T21:06:05.546Z",
"state": "resolved",
"title": "Cint Platform Issue: Unable to access Cint Exchange and Unified Platform",
"updated_at": "2026-01-22T00:36:47.900Z",
"url": "https://stspg.io/54mpdgsdkl5w"
},
{
"body": "This issue has been resolved. To ensure the integrity of our services, we are monitoring the state of the Lucid Measurement Dashboard and the Lucid Measurement API. Please reach out to our Support team if you're still experiencing any issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-13T16:04:12.650Z",
"resolved_inferred": false,
"started_at": "2025-11-13T15:19:37.579Z",
"state": "resolved",
"title": "Cint Platform Issue: Lucid Measurement not loading",
"updated_at": "2025-11-13T16:04:12.669Z",
"url": "https://stspg.io/m81cmbznvl9g"
},
{
"body": "This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues. ( if any, specify actions users need to take as a result of the issue to resume normal activity )",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-30T05:15:03.187Z",
"resolved_inferred": false,
"started_at": "2025-10-29T17:16:05.918Z",
"state": "resolved",
"title": "Cint Platform Issue: Access Platform not Accessible",
"updated_at": "2025-10-30T05:15:03.209Z",
"url": "https://stspg.io/zt40rzkzl1c3"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-28T11:19:37.606Z",
"resolved_inferred": false,
"started_at": "2025-10-28T09:17:42.617Z",
"state": "resolved",
"title": "Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience",
"updated_at": "2025-10-28T11:19:37.622Z",
"url": "https://stspg.io/l7q8v7ddkgv0"
},
{
"body": "This issue has been resolved. All impacted Lucid Measurement study results have now been reprocessed and should be visualizing.\nWe have identified the root cause and are working to ensure this does not happen again going forward. Thank you for your patience! Please reach out to our Support team if you're still experiencing any issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-28T20:25:06.922Z",
"resolved_inferred": false,
"started_at": "2025-10-27T19:23:08.701Z",
"state": "resolved",
"title": "Cint Platform Issue: Impact Measurement - Brand Lift studies not Visualizing",
"updated_at": "2025-10-28T20:25:06.942Z",
"url": "https://stspg.io/yk6jv0r4w881"
},
{
"body": "This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T02:31:33.000Z",
"resolved_inferred": false,
"started_at": "2025-10-20T18:02:54.534Z",
"state": "resolved",
"title": "Cint Platform Issue: Degraded Performance(Marketplace & Cint Exchange)",
"updated_at": "2025-10-21T02:32:30.125Z",
"url": "https://stspg.io/yy31zk2dntnw"
},
{
"body": "The incident has been resolved. We will continue to monitor stability across all systems. If you encounter any issues, please contact our Support team immediately.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T10:52:12.902Z",
"resolved_inferred": false,
"started_at": "2025-10-20T10:13:58.000Z",
"state": "resolved",
"title": "Cint Platform Issue: Degraded Performance",
"updated_at": "2025-10-20T10:52:12.922Z",
"url": "https://stspg.io/jptb01km5vcz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-28T15:13:51.471Z",
"resolved_inferred": false,
"started_at": "2025-08-28T13:18:35.915Z",
"state": "resolved",
"title": "Cint Platform Issue: Degraded Performance of Marketplace UI and Marketplace API",
"updated_at": "2025-08-28T15:13:51.487Z",
"url": "https://stspg.io/xcn8kdxnn79j"
}
]
}