{
"vendor": "Cloudsigma",
"slug": "cloudsigma",
"platform": "statuspage",
"status_url": "https://status.cloudsigma.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "maintenance",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-16T12:28:20Z",
"resolved_inferred": true,
"started_at": "2026-09-15T11:00:00.000Z",
"state": "maintenance",
"title": "[TYO] Emergency API Server Maintenance",
"updated_at": "2026-09-15T11:00:07.958Z",
"url": "https://stspg.io/mvzqq0zq9zbr"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "maintenance",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-16T12:28:20Z",
"resolved_inferred": true,
"started_at": "2026-09-15T07:00:00.000Z",
"state": "maintenance",
"title": "[PER] Storage Cluster Maintenance - Stage 2",
"updated_at": "2026-09-15T07:00:07.624Z",
"url": "https://stspg.io/s5dhwzlwyvsr"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-14T12:29:13Z",
"impact": "maintenance",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-15T12:28:18Z",
"resolved_inferred": true,
"started_at": "2026-09-14T12:00:00.000Z",
"state": "maintenance",
"title": "[PER] Storage Cluster Maintenance - Stage 1",
"updated_at": "2026-09-14T12:00:09.061Z",
"url": "https://stspg.io/wb760t0y8s33"
},
{
"body": "CloudSigma would like to inform you that our administrators have resolved the issue. \n\nThank you for your patience and understanding.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T15:24:50.413Z",
"resolved_inferred": false,
"started_at": "2026-09-11T13:50:55.913Z",
"state": "resolved",
"title": "[ZRH] Degraded API Performance",
"updated_at": "2026-09-11T15:24:50.430Z",
"url": "https://stspg.io/9n348lnfqq2y"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "maintenance",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-09T12:30:34Z",
"resolved_inferred": true,
"started_at": "2026-09-08T12:00:00.000Z",
"state": "maintenance",
"title": "[MNL2] Hardware Maintenance",
"updated_at": "2026-09-08T12:00:12.097Z",
"url": "https://stspg.io/qlzytfchdlfn"
},
{
"body": "For the past several hours, the platform has remained stable, with no new signs of instability. We will continue monitoring the network and the state of the devices to ensure everything remains stable.\n\nPlease accept our apologies for the issues and any inconvenience caused, and thank you for your patience and understanding during the problems experienced.\n\nIf there is anything else we could assist you with, please do not hesitate to reach out to us.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T15:40:47.933Z",
"resolved_inferred": false,
"started_at": "2026-09-08T06:45:49.613Z",
"state": "resolved",
"title": "[ZRH][GVA] Network Issue",
"updated_at": "2026-09-08T15:40:47.950Z",
"url": "https://stspg.io/wr3ynq42lwq2"
},
{
"body": "Dear Valued Customers, \n\nWe would like to inform you that the issues encountered in the Zurich cloud have been resolved. \n\nAll services in the cloud infrastructure have been restored to normal operations. \n\nIf you encounter any issues with your service, please let us know right away.\n\nA detailed RCA of the incident will be distributed to all affected clients in the next 24 hours.\n\nPlease accept our sincere apologies for the inconvenience caused.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-07T15:38:47.361Z",
"resolved_inferred": false,
"started_at": "2026-09-07T14:11:06.211Z",
"state": "resolved",
"title": "[ZRH][GVA] Network outage",
"updated_at": "2026-09-07T15:38:47.378Z",
"url": "https://stspg.io/8f2jh6m2s3ll"
},
{
"body": "CloudSigma would like to inform you that we are currently experiencing an issue affecting the PaaS platform in our Geneva cloud location.\n\nThe PaaS panel in the WebApp is currently inaccessible. Our Operations team is actively working to restore PaaS availability, and we will provide further updates as soon as more information becomes available.\n\nPlease accept our sincere apologies for any inconvenience caused and thank you for your patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T07:16:22Z",
"resolved_at": "2026-09-04T08:14:10Z",
"resolved_inferred": true,
"started_at": "2026-09-04T04:39:52.219Z",
"state": "investigating",
"title": "[GVA] Inaccessible PaaS Panel",
"updated_at": "2026-09-04T04:39:52.280Z",
"url": "https://stspg.io/np91yrb5tv28"
},
{
"body": "CloudSigma would like to inform you that the connectivity issues affecting our upstream ISP have been resolved.\n\nConnectivity in the affected Clark and Manila2 locations has been restored, and services should now be operating normally. We will continue to monitor the situation to ensure stable connectivity.\n\nWe apologize for any inconvenience caused and appreciate your patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T12:08:59.504Z",
"resolved_inferred": false,
"started_at": "2026-09-03T09:12:29.547Z",
"state": "resolved",
"title": "[MNL2][CRK] Connectivity Issues",
"updated_at": "2026-09-04T12:08:59.523Z",
"url": "https://stspg.io/3fpk4czgqygl"
},
{
"body": "CloudSigma would like to inform you that the PaaS platform is now fully functional in our Clark cloud location. \n\nPlease accept our sincere apologies for any inconvenience caused, and thank you for your patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-31T15:08:28.797Z",
"resolved_inferred": false,
"started_at": "2026-08-31T12:38:26.000Z",
"state": "resolved",
"title": "[CRK] Inaccessible PaaS Panel",
"updated_at": "2026-08-31T15:08:28.815Z",
"url": "https://stspg.io/gjbtmnbpxtf8"
},
{
"body": "CloudSigma would like to inform you that the issue affecting our CAI location has been fully resolved. The issue has been identified as related to an upstream ISP connectivity problem, which was affecting access to the CAI location and the services hosted within it.\n\nWe apologize for any inconvenience and appreciate your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-06T22:44:41.718Z",
"resolved_inferred": false,
"started_at": "2026-08-06T19:48:05.819Z",
"state": "resolved",
"title": "[CAI] Unavailable WebApp",
"updated_at": "2026-08-06T22:44:41.734Z",
"url": "https://stspg.io/w5k3z021yl2c"
},
{
"body": "Cloudsigma would like to inform you that the network connectivity issues affecting the Manila location have been resolved. All services are operating normally.\n\nWe appreciate your patience during this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-30T20:45:54.293Z",
"resolved_inferred": false,
"started_at": "2026-07-30T20:12:12.588Z",
"state": "resolved",
"title": "[MNL] Network Issue",
"updated_at": "2026-07-30T20:45:54.313Z",
"url": "https://stspg.io/4ljkysmcqwmc"
},
{
"body": "Cloudsigma would like to inform you that the network connectivity issues affecting the Manila location have been resolved. All services are operating normally.\n\nWe appreciate your patience during this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-30T20:45:53.109Z",
"resolved_inferred": false,
"started_at": "2026-07-30T20:12:11.112Z",
"state": "resolved",
"title": "[MNL] Network Issue",
"updated_at": "2026-07-30T20:45:53.125Z",
"url": "https://stspg.io/02nlhgf69vpr"
},
{
"body": "CloudSigma would like to inform you that the issue affecting our CAI location has been fully resolved. The issue has been identified as related to an upstream ISP connectivity problem, which was affecting access to the CAI location and the services hosted within it.\n\nWe apologize for any inconvenience and appreciate your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-21T03:10:35.654Z",
"resolved_inferred": false,
"started_at": "2026-07-21T02:28:54.857Z",
"state": "resolved",
"title": "[CAI] Unavailable WebApp",
"updated_at": "2026-07-21T03:10:35.674Z",
"url": "https://stspg.io/29jbljms05xk"
},
{
"body": "CloudSigma would like to inform you that the issue affecting the availability of our compute hosts on the Dublin cloud has been resolved.\n\nThank you for your patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-19T00:28:08.513Z",
"resolved_inferred": false,
"started_at": "2026-07-18T18:14:11.696Z",
"state": "resolved",
"title": "[DUB] Unavailable hosts",
"updated_at": "2026-07-19T00:28:08.530Z",
"url": "https://stspg.io/sv6hnhhw9n8l"
},
{
"body": "CloudSigma would like to inform you that the issue with the degraded performance on our network infrastructure in the Manila 2 and Clark clouds has been fixed. \n\nPlease accept our apologies for the inconvenience caused!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-09T21:16:12.894Z",
"resolved_inferred": false,
"started_at": "2026-07-09T19:56:51.181Z",
"state": "resolved",
"title": "[MNL2] Degraded Network Performance",
"updated_at": "2026-07-09T21:16:12.906Z",
"url": "https://stspg.io/4ccws1pn4pks"
},
{
"body": "CloudSigma would like to inform you that the WebVNC feature for the WebApp in our Manila cloud location has been restored.\n\nOur administrators have resolved the issue, and the service is now operating normally.\n\nWe apologize for any inconvenience caused and thank you for your patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-15T19:07:09.480Z",
"resolved_inferred": false,
"started_at": "2026-06-14T12:41:38.850Z",
"state": "resolved",
"title": "[MNL] Web VNC unavailable",
"updated_at": "2026-06-15T19:07:09.492Z",
"url": "https://stspg.io/0q8nz84jzbwd"
},
{
"body": "CloudSigma would like to inform you that the platform's degraded performance in the Monterrey cloud location has been resolved, and it is now operational and stable.\n\nWe apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-05T02:25:23.171Z",
"resolved_inferred": false,
"started_at": "2026-06-05T00:25:09.185Z",
"state": "resolved",
"title": "[MTY] Unavailable hosts",
"updated_at": "2026-06-05T02:25:23.187Z",
"url": "https://stspg.io/ndvrm6v52p58"
},
{
"body": "CloudSigma would like to inform you that the issue affecting some of our compute hosts in the Frankfurt cloud location has been resolved.\n\nThank you for your patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-02T23:06:36.390Z",
"resolved_inferred": false,
"started_at": "2026-06-02T20:46:18.926Z",
"state": "resolved",
"title": "[FRA] API Degraded Performance",
"updated_at": "2026-06-02T23:06:36.407Z",
"url": "https://stspg.io/53t1kw4d2mcl"
},
{
"body": "CloudSigma would like to inform you that the issues affecting our PaaS infrastructure in Frankfurt have been resolved. \n\nThank you for your patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-27T16:44:16.353Z",
"resolved_inferred": false,
"started_at": "2026-05-27T16:28:41.789Z",
"state": "resolved",
"title": "[FRA] Inaccessible PaaS Panels",
"updated_at": "2026-05-27T16:44:16.369Z",
"url": "https://stspg.io/2pdxtfbq8cg8"
},
{
"body": "CloudSigma would like to inform you that the network issue affecting our Riyadh cloud location has been resolved.\n\nOur team will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the inconvenience caused and thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-24T17:19:19.178Z",
"resolved_inferred": false,
"started_at": "2026-05-24T12:44:48.631Z",
"state": "resolved",
"title": "[RUH] Degraded Network Performance",
"updated_at": "2026-05-24T17:19:19.191Z",
"url": "https://stspg.io/jyw0jnkgty9p"
},
{
"body": "CloudSigma would like to inform you that experienced packet loss on the Riyhad cloud has subsided. \n\nThank you for your patience, & we apologise for any inconvenience caused. We will investigate further the cause of the network issues experienced.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-24T10:49:55.163Z",
"resolved_inferred": false,
"started_at": "2026-05-24T09:57:15.694Z",
"state": "resolved",
"title": "[RUH] Network Issues",
"updated_at": "2026-05-24T10:49:55.181Z",
"url": "https://stspg.io/4y8hwt72r04k"
},
{
"body": "CloudSigma would like to inform you that the affected vhosts in the Monterrey cloud location are operational and stable.\n\nWe apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-17T21:01:29.525Z",
"resolved_inferred": false,
"started_at": "2026-05-17T17:28:58.618Z",
"state": "resolved",
"title": "[MTY] Unavailable hosts",
"updated_at": "2026-05-17T21:01:29.543Z",
"url": "https://stspg.io/1yqcqm4y173j"
},
{
"body": "CloudSigma would like to inform you that the issue affecting the login of our Riyadh cloud has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-29T12:10:36.454Z",
"resolved_inferred": false,
"started_at": "2026-04-29T06:14:26.963Z",
"state": "resolved",
"title": "[RUH] WebApp Issue",
"updated_at": "2026-04-29T12:10:36.469Z",
"url": "https://stspg.io/bn15dsbggwy0"
},
{
"body": "CloudSigma would like to inform you that the API performance issues in the Riyadh cloud locations have now been resolved. During the incident, users may have experienced issues with WebApp going in and out of availability.\n\nIf you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T15:53:58.520Z",
"resolved_inferred": false,
"started_at": "2026-04-28T05:27:20.224Z",
"state": "resolved",
"title": "[RUH] Degraded API Performance",
"updated_at": "2026-04-28T15:53:58.534Z",
"url": "https://stspg.io/yh8l1tn2yg7m"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T11:55:49.865Z",
"resolved_inferred": false,
"started_at": "2026-04-27T09:35:51.000Z",
"state": "resolved",
"title": "[RUH] Degraded API Performance",
"updated_at": "2026-04-27T11:55:49.884Z",
"url": "https://stspg.io/bc69740z0mz0"
},
{
"body": "CloudSigma would like to inform you that the API performance issues in the Zurich cloud locations have now been resolved. During the incident, users may have experienced issues with API operations, as well as virtual machines getting stuck in stopping or starting states, and instances appearing as unavailable.\n\nIf you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T09:52:07.950Z",
"resolved_inferred": false,
"started_at": "2026-04-27T09:27:36.674Z",
"state": "resolved",
"title": "[ZRH] Degraded API Performance",
"updated_at": "2026-04-27T09:52:07.967Z",
"url": "https://stspg.io/x3tsj56p8pb4"
},
{
"body": "CloudSigma would like to inform you that the API performance issues in the Zurich and Geneva cloud locations have now been resolved. During the incident, users may have experienced issues with API operations, as well as virtual machines getting stuck in stopping or starting states, and instances appearing as unavailable.\n\nIf you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-15T13:56:59.129Z",
"resolved_inferred": false,
"started_at": "2026-04-15T06:28:27.364Z",
"state": "resolved",
"title": "[GVA][ZRH] Degraded API Performance",
"updated_at": "2026-04-15T13:56:59.145Z",
"url": "https://stspg.io/pny2fw9p3g8l"
},
{
"body": "Cloudsigma would like to inform you that the network connectivity issues affecting the Manila location have been resolved. All services are operating normally.\n\nWe appreciate your patience during this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-13T19:14:04.605Z",
"resolved_inferred": false,
"started_at": "2026-04-13T16:04:18.066Z",
"state": "resolved",
"title": "[MNL] Network Issue",
"updated_at": "2026-04-13T19:14:04.621Z",
"url": "https://stspg.io/st54gxn69cc4"
},
{
"body": "This notification was sent by mistake to all of our customers. Please accept our apologies for the inconvenience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-09T23:34:37.150Z",
"resolved_inferred": false,
"started_at": "2026-04-09T23:32:30.848Z",
"state": "resolved",
"title": "[CAI] Unavailable WebApp",
"updated_at": "2026-04-09T23:34:37.166Z",
"url": "https://stspg.io/srv09svksvy0"
},
{
"body": "CloudSigma would like to inform you that the issue affecting the CAI location has been fully resolved and network connectivity has been restored.\n\nWe apologize for any inconvenience and appreciate your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-10T00:57:37.441Z",
"resolved_inferred": false,
"started_at": "2026-04-09T23:32:29.340Z",
"state": "resolved",
"title": "[CAI] Unavailable WebApp",
"updated_at": "2026-04-10T00:57:37.459Z",
"url": "https://stspg.io/671d3j504ztw"
},
{
"body": "CloudSigma would like to inform you that the issue affecting our CAI location has been fully resolved. \n\nWe apologize for any inconvenience and appreciate your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-02T00:26:44.110Z",
"resolved_inferred": false,
"started_at": "2026-04-01T23:27:29.139Z",
"state": "resolved",
"title": "[CAI] Unavailable WebApp",
"updated_at": "2026-04-02T00:26:44.139Z",
"url": "https://stspg.io/y8dyglzpp17v"
},
{
"body": "CloudSigma would like to inform you that the issue affecting our CAI location has been fully resolved. \n\nWe apologize for any inconvenience and appreciate your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-01T21:17:10.216Z",
"resolved_inferred": false,
"started_at": "2026-04-01T17:17:43.081Z",
"state": "resolved",
"title": "[CAI] Unavailable WebApp",
"updated_at": "2026-04-01T21:17:10.233Z",
"url": "https://stspg.io/h03yw9wbw44r"
},
{
"body": "CloudSigma would like to inform you that the issue with the reachability of our compute hosts in the Riyadh DC location has been fixed. \n\nPlease accept our apologies for the inconvenience caused!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-20T17:49:52.072Z",
"resolved_inferred": false,
"started_at": "2026-03-20T13:02:17.667Z",
"state": "resolved",
"title": "[RUH] Degraded API Performance",
"updated_at": "2026-03-20T17:49:52.087Z",
"url": "https://stspg.io/8knm8y67c086"
},
{
"body": "CloudSigma would like to inform you that the issue affecting our Monterey location has been fully resolved. Network redundancy has been restored. \n\nWe apologize for any inconvenience and appreciate your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-17T11:27:21.264Z",
"resolved_inferred": false,
"started_at": "2026-03-16T23:34:39.771Z",
"state": "resolved",
"title": "[MTY] Network Issues",
"updated_at": "2026-03-17T11:27:21.283Z",
"url": "https://stspg.io/rxhskfbxdhpb"
},
{
"body": "CloudSigma would like to inform you that the issue affecting the PaaS User Panel in our Monterrey cloud has been resolved. The PaaS infrastructure is now operating normally and the panel should be accessible as expected.\n\nOur team monitored the situation after applying the fix and no further issues were observed. If you continue to experience any problems, please let us know.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-16T16:18:43.621Z",
"resolved_inferred": false,
"started_at": "2026-03-16T11:51:53.768Z",
"state": "resolved",
"title": "[MTY] Inaccessible PaaS Panels",
"updated_at": "2026-03-16T16:18:43.638Z",
"url": "https://stspg.io/gwmj9bk9nf4v"
},
{
"body": "CloudSigma would like to inform you that all issues related to the API have been addressed, and the WebApp should now be functioning as expected. We have been monitoring the situation and the issue has not reappeared.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-13T21:06:59.415Z",
"resolved_inferred": false,
"started_at": "2026-03-07T12:41:07.171Z",
"state": "resolved",
"title": "[MNL] API Degraded Performance",
"updated_at": "2026-03-13T21:06:59.431Z",
"url": "https://stspg.io/z326bw0lpl7l"
},
{
"body": "CloudSigma would like to inform you that the WebApp has been successfully restored and is now operating as expected.\n\nWe would like to assure you that there was no impact on customer virtual machines, network connectivity, or other cloud infrastructure components during the incident.\n\nWe sincerely apologize for any inconvenience this may have caused and appreciate your understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-19T17:08:16.267Z",
"resolved_inferred": false,
"started_at": "2026-02-19T16:45:29.785Z",
"state": "resolved",
"title": "[HNL] Inaccessible WebApp Interface",
"updated_at": "2026-02-19T17:08:16.284Z",
"url": "https://stspg.io/d3bp4fjswc55"
},
{
"body": "We would like to inform you that the emergency maintenance to resolve the underlying issue causing the API degraded performance has been completed successfully. After performing the relevant tests in the platform, we can confirm that the degraded performance we reported has been resolved.\n\nThank you very much for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-23T21:53:18.289Z",
"resolved_inferred": false,
"started_at": "2026-02-17T09:28:45.629Z",
"state": "resolved",
"title": "[ZRH] API Degraded Performance",
"updated_at": "2026-02-23T21:53:18.306Z",
"url": "https://stspg.io/chfg6f5nkhc9"
},
{
"body": "CloudSigmas would like to inform issue affecting the availability of our compute hosts on the Zurich cloud has been resolved.\n\nThank you for your patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-17T06:40:20.992Z",
"resolved_inferred": false,
"started_at": "2026-02-17T00:28:28.421Z",
"state": "resolved",
"title": "[ZRH] Unavailable hosts",
"updated_at": "2026-02-17T06:40:21.009Z",
"url": "https://stspg.io/sg0rs7yq1hhl"
},
{
"body": "Cloudsigma would like to inform you that the network connectivity issues affecting the Izmir location have been resolved. All services are operating normally.\n\nWe appreciate your patience during this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-30T17:11:23.834Z",
"resolved_inferred": false,
"started_at": "2026-01-30T15:17:20.273Z",
"state": "resolved",
"title": "[ADB] Network Issues",
"updated_at": "2026-01-30T17:11:23.854Z",
"url": "https://stspg.io/ggwlldsbzr7z"
},
{
"body": "The network connectivity issue affecting our Izmir Cloud location has been resolved.\n\nAll services, including WebApp access and virtual machines, are now operating normally. We will continue to monitor the situation closely.\n\nThank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-30T13:05:36.370Z",
"resolved_inferred": false,
"started_at": "2026-01-30T09:37:53.764Z",
"state": "resolved",
"title": "[ADB] Network Issues",
"updated_at": "2026-01-30T13:05:36.389Z",
"url": "https://stspg.io/6z9dd2pq6tp0"
},
{
"body": "CloudSigma would like to inform you that the Izmir cloud location is reachable again. \n\nThank you for your understanding on this matter.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-27T20:56:32.838Z",
"resolved_inferred": false,
"started_at": "2026-01-27T20:08:21.820Z",
"state": "resolved",
"title": "[ADB] Network Issues",
"updated_at": "2026-01-27T20:56:32.853Z",
"url": "https://stspg.io/088zpsqvzxvp"
},
{
"body": "CloudSigma would like to inform you that the WebApp has been successfully restored and is now operating as expected.\n\nWe would like to assure you that there was no impact on customer virtual machines, network connectivity, or other cloud infrastructure components during the incident.\n\nWe sincerely apologize for any inconvenience this may have caused and appreciate your understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-04T10:45:44.953Z",
"resolved_inferred": false,
"started_at": "2026-01-04T10:28:55.543Z",
"state": "resolved",
"title": "[HNL] Inaccessible WebApp Interface",
"updated_at": "2026-01-04T10:45:44.968Z",
"url": "https://stspg.io/wjtfq8g2msm9"
},
{
"body": "CloudSigma would like to inform you that the WebApp has been successfully restored and is now operating as expected.\n\nWe would like to assure you that there was no impact on customer virtual machines, network connectivity, or other cloud infrastructure components during the incident.\n\nWe sincerely apologize for any inconvenience this may have caused and appreciate your understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-08T11:23:54.490Z",
"resolved_inferred": false,
"started_at": "2025-12-08T11:09:11.697Z",
"state": "resolved",
"title": "[HNL] Inaccessible WebApp Interface",
"updated_at": "2025-12-08T11:23:54.509Z",
"url": "https://stspg.io/z76n1knrcprc"
},
{
"body": "CloudSigma would like to inform you that the experienced degraded network performance in our Monterrey Cloud has been resolved. \n\nPlease accept our apologies for the inconvenience caused!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-26T04:24:04.664Z",
"resolved_inferred": false,
"started_at": "2025-11-26T00:08:12.205Z",
"state": "resolved",
"title": "[MTY] Degraded Network Performance",
"updated_at": "2025-11-26T04:24:04.679Z",
"url": "https://stspg.io/m2prxq0x711v"
},
{
"body": "CloudSigma would like to inform you that the WebApp has been successfully restored and is now operating as expected.\n\nWe would like to assure you that there was no impact on customer virtual machines, network connectivity, or other cloud infrastructure components during the incident.\n\nWe sincerely apologize for any inconvenience this may have caused and appreciate your understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-20T18:12:47.484Z",
"resolved_inferred": false,
"started_at": "2025-11-20T17:46:16.036Z",
"state": "resolved",
"title": "[HNL] Inaccessible WebApp Interface",
"updated_at": "2025-11-20T18:12:47.500Z",
"url": "https://stspg.io/qqcrt9gm834c"
},
{
"body": "CloudSigma is happy to inform you that Cloudflare's network incident has been resolved and that our WebApp is available in all cloud locations.\n\nThere was no impact on any of the existing servers, drives, or networking. Only the WebPanels are affected by this incident.\n\nFor more information about the issue from Cloudflare's side, kindly review their status page at: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T18:12:19.031Z",
"resolved_inferred": false,
"started_at": "2025-11-18T12:06:54.656Z",
"state": "resolved",
"title": "[ALL] Cloudflare Global Network issues",
"updated_at": "2025-11-18T18:12:19.052Z",
"url": "https://stspg.io/8kk7ydsqjl9b"
},
{
"body": "Alpha3cloud would like to inform you that the experienced degraded network performance in our Washington Cloud has been resolved. \n\nPlease accept our apologies for the inconvenience caused!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-31T07:18:50.797Z",
"resolved_inferred": false,
"started_at": "2025-10-31T06:31:19.124Z",
"state": "resolved",
"title": "[WDC] Degraded Network Performance",
"updated_at": "2025-10-31T07:18:50.812Z",
"url": "https://stspg.io/j1tytc27zvr6"
},
{
"body": "CloudSigma would like to inform you that the networking issue in our Manila cloud location has been rectified, and all network services are now in proper operation.\n\nOnce again we apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-27T11:01:49.780Z",
"resolved_inferred": false,
"started_at": "2025-10-27T09:24:17.793Z",
"state": "resolved",
"title": "[MNL] Degraded Network Performance",
"updated_at": "2025-10-27T11:01:49.797Z",
"url": "https://stspg.io/zptqxwlgnhh9"
},
{
"body": "CloudSigma would like to inform you that the issue in our Cairo Cloud is now resolved. You can once again access the WebApp. There was no impact on already existing servers or services during the interruption.\n\nThank you for your understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-19T13:22:10.981Z",
"resolved_inferred": false,
"started_at": "2025-10-19T11:59:02.239Z",
"state": "resolved",
"title": "[CAI] Unavailable WebApp",
"updated_at": "2025-10-19T13:22:10.995Z",
"url": "https://stspg.io/s079v4pz08yf"
},
{
"body": "CloudSigma would like to inform you that the web application in the Monterrey cloud location is now accessible. There was no interruption of the already running machines.\n\nPlease accept our sincere apologies for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-16T02:41:44.800Z",
"resolved_inferred": false,
"started_at": "2025-10-16T00:11:19.429Z",
"state": "resolved",
"title": "[MTY] Unavailable WebApp",
"updated_at": "2025-10-16T02:41:44.811Z",
"url": "https://stspg.io/70vwsxtmysdw"
},
{
"body": "CloudSigma is happy to inform you that the availability issue that we have experienced is now resolved.\n\nNo customer data was affected during the incident and normal operations are restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-06T03:00:57.837Z",
"resolved_inferred": false,
"started_at": "2025-10-06T01:53:51.595Z",
"state": "resolved",
"title": "[ADB] Unavailable WebApp",
"updated_at": "2025-10-06T03:00:57.850Z",
"url": "https://stspg.io/r173nbkyp07v"
},
{
"body": "CloudSigma is happy to inform you that the availability issue that we have experienced is now resolved.\n\nNo customer data was affected during the incident and normal operations are restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-30T01:42:31.664Z",
"resolved_inferred": false,
"started_at": "2025-09-30T00:46:47.817Z",
"state": "resolved",
"title": "[FRA] Unavailable WebApp",
"updated_at": "2025-09-30T01:42:31.679Z",
"url": "https://stspg.io/2tx67h565zhg"
},
{
"body": "CloudSigma would like to inform you that the issue regarding the availability of the drives has been rectified.\n\nServices are now operating as expected. Thank you for your patience and understanding. CloudSigma is actively working to reduce such occurrences.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-11T12:29:42Z",
"resolved_at": "2025-09-17T21:16:21.601Z",
"resolved_inferred": false,
"started_at": "2025-09-17T20:09:12.416Z",
"state": "resolved",
"title": "[RUH] Unavailable Drives",
"updated_at": "2025-09-17T21:16:21.620Z",
"url": "https://stspg.io/0b0gvtfgz1xq"
},
{
"body": "CloudSigma would like to inform you that the ongoing issue with saving new payment information is being worked on by our Development team. \n\nWe apologize for the inconvenience caused. We will connect with you on a later date to inform you of the implementation of the fix.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-29T10:09:45.460Z",
"resolved_inferred": false,
"started_at": "2025-09-16T07:08:38.783Z",
"state": "resolved",
"title": "[MNL2] Payment Issues",
"updated_at": "2025-10-29T10:09:45.478Z",
"url": "https://stspg.io/zdxcjb8kjg0c"
},
{
"body": "CloudSigma would like to inform you that the WebApp is reachable, and everything is working as expected. \n\nPlease accept our sincere apologies for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2025-09-13T06:50:37.047Z",
"resolved_inferred": false,
"started_at": "2025-09-13T05:22:19.864Z",
"state": "resolved",
"title": "[MNL2] Inaccessible WebApp Interface",
"updated_at": "2025-09-13T06:50:37.062Z",
"url": "https://stspg.io/5v39gs3vc4bf"
},
{
"body": "CloudSigma would like to inform you that the accessibility of the drives in the Geneva region is fully restored.",
"first_seen": "2026-09-04T08:14:10Z",
"impact": "minor",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2025-09-12T13:01:19.818Z",
"resolved_inferred": false,
"started_at": "2025-09-12T09:57:34.449Z",
"state": "resolved",
"title": "[ZRH] [GVA] Unavailable Drives",
"updated_at": "2025-09-12T13:01:19.836Z",
"url": "https://stspg.io/01fprz7pq0zz"
}
]
}