{
"vendor": "Contentful",
"slug": "contentful",
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{
"body": "The issue has been resolved.",
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"url": "https://stspg.io/vzmyq7lwxhq3"
},
{
"body": "We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.",
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},
{
"body": "The issue is resolved and audit logs are delivered as expected again.",
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},
{
"body": "We have implemented a fix and the issue has been resolved.",
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},
{
"body": "The incident is resolved",
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},
{
"body": "The issue has been addressed.",
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"title": "Errors on Content Management API",
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},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
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"title": "Increased latency and error rates for Snapshots",
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},
{
"body": "We have taken action and error rates have returned to normal.",
"first_seen": "2026-09-04T07:06:16Z",
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"state": "resolved",
"title": "Errors on requests to Contentful from Frankfurt (FRA) region",
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"url": "https://stspg.io/5h4fwbhhcc7j"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T14:27:40.671Z",
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"title": "Errors on Contentful Content Management and Preview APIs.",
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"url": "https://stspg.io/v6c9r43c10lg"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
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"resolved_at": "2026-06-30T12:21:45.746Z",
"resolved_inferred": false,
"started_at": "2026-06-30T10:53:29.142Z",
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"title": "Latency and errors using Content Model Templates",
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"url": "https://stspg.io/pfqv8p16x3xl"
},
{
"body": "Due to an issue identified with an external provider a small portion of customer traffic may have experienced periodic spells of higher latency or timeouts / errors when making requests to the Contentful Management and Contentful Preview APIs in the past few days (26th to 29th June) - the issue has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
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"title": "Periodic errors and latency spikes on Contentful Management and Preview APIs.",
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"url": "https://stspg.io/df6t51dq7cj1"
},
{
"body": "This issue is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
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"resolved_at": "2026-06-18T20:58:19.497Z",
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"state": "resolved",
"title": "Connection issues with the Management and Preview APIs",
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"url": "https://stspg.io/4wz7d1p3xbl8"
},
{
"body": "The asset picker in the Cloudinary Marketplace app was not working. The issue is resolved. Customers may need to do a hard refresh to clear their browser cache.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
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"title": "Cloudinary asset picker not working",
"updated_at": "2026-06-18T08:24:08.742Z",
"url": "https://stspg.io/n84tf6rtbgjg"
},
{
"body": "We have resolved the issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-12T20:40:23.190Z",
"resolved_inferred": false,
"started_at": "2026-06-12T07:53:08.107Z",
"state": "resolved",
"title": "Issues with full-text search and locale-based publishing for some EU customers",
"updated_at": "2026-06-12T20:40:23.217Z",
"url": "https://stspg.io/mkzj6kzvd3n5"
},
{
"body": "We have resolved the issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-11T21:00:47.747Z",
"resolved_inferred": false,
"started_at": "2026-06-11T12:29:17.146Z",
"state": "resolved",
"title": "Issues with content editing and publishing for some EU customers",
"updated_at": "2026-06-11T21:00:47.796Z",
"url": "https://stspg.io/ns51jjxxwsy1"
},
{
"body": "We have resolved the underlying issue, the Optimization Hub is available again.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-09T14:18:13.203Z",
"resolved_inferred": false,
"started_at": "2026-06-09T13:57:29.248Z",
"state": "resolved",
"title": "Optimization Hub Unavailable",
"updated_at": "2026-06-09T14:18:13.234Z",
"url": "https://stspg.io/nlgx0lh8jj8w"
},
{
"body": "We think the impact from the issue is over, however, uploads using 3rd cloud providers (Google Drive, Instagram, Box, Dropbox etc) are temporarily disabled.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-02T14:51:15.235Z",
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"started_at": "2026-06-02T13:02:17.433Z",
"state": "resolved",
"title": "Issues with file uploads",
"updated_at": "2026-06-02T14:51:15.268Z",
"url": "https://stspg.io/c38zgy7gf8kg"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-26T17:17:39.621Z",
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"title": "Issues with the Contentful Web App",
"updated_at": "2026-05-26T17:17:39.659Z",
"url": "https://stspg.io/350cbhyncj36"
},
{
"body": "We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-19T20:17:59.013Z",
"resolved_inferred": false,
"started_at": "2026-05-19T16:57:54.749Z",
"state": "resolved",
"title": "The Rich Text Editor is intermittently failing to render for some users",
"updated_at": "2026-05-19T20:17:59.028Z",
"url": "https://stspg.io/qb9yyp95g30b"
},
{
"body": "We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-19T16:29:17.387Z",
"resolved_inferred": false,
"started_at": "2026-05-19T16:28:26.169Z",
"state": "resolved",
"title": "Resolved - The Rich Text Editor is intermittently failing to render for some users",
"updated_at": "2026-05-19T16:29:17.404Z",
"url": "https://stspg.io/l1bwr2771t2q"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-13T13:57:27.723Z",
"resolved_inferred": false,
"started_at": "2026-05-13T13:47:28.755Z",
"state": "resolved",
"title": "Increased error rates on Content Management API",
"updated_at": "2026-05-13T13:57:27.740Z",
"url": "https://stspg.io/xd3nctvgqmrd"
},
{
"body": "We've recovered the logs for all customers for the affected dates and these have been sent through to customer storage.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-05T14:41:24.456Z",
"resolved_inferred": false,
"started_at": "2026-05-05T13:13:45.656Z",
"state": "resolved",
"title": "Audit logs incomplete for days ranging between 30 of April and 4th of May.",
"updated_at": "2026-05-05T14:41:24.472Z",
"url": "https://stspg.io/jq8d4h0s14bv"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T16:30:44.007Z",
"resolved_inferred": false,
"started_at": "2026-05-04T13:20:23.479Z",
"state": "resolved",
"title": "Some customers are experiencing issues logging in",
"updated_at": "2026-05-04T16:30:44.030Z",
"url": "https://stspg.io/rxlmmg84vmws"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T12:22:43.578Z",
"resolved_inferred": false,
"started_at": "2026-04-28T11:59:01.131Z",
"state": "resolved",
"title": "Issues accessing spaces/environments in the Contentful web app",
"updated_at": "2026-04-28T12:22:43.596Z",
"url": "https://stspg.io/88k4bn9nqjq9"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T14:18:06.959Z",
"resolved_inferred": false,
"started_at": "2026-04-23T13:39:15.430Z",
"state": "resolved",
"title": "Customers experiencing issues with Workflows",
"updated_at": "2026-04-23T14:18:06.973Z",
"url": "https://stspg.io/15p5981rs13y"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T11:57:59.268Z",
"resolved_inferred": false,
"started_at": "2026-04-23T11:38:14.058Z",
"state": "resolved",
"title": "500 errors on Contentful APIs",
"updated_at": "2026-04-23T11:57:59.286Z",
"url": "https://stspg.io/p7jz13p0p6qv"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-13T14:03:59.236Z",
"resolved_inferred": false,
"started_at": "2026-04-13T13:02:05.649Z",
"state": "resolved",
"title": "Customer's content not surfacing in the Contentful web app",
"updated_at": "2026-04-13T14:03:59.252Z",
"url": "https://stspg.io/jl5g5b2r4ftf"
},
{
"body": "We have completed the rollout of the fix and believe all organizations should have restored functionality.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-07T20:31:09.645Z",
"resolved_inferred": false,
"started_at": "2026-04-07T19:33:22.759Z",
"state": "resolved",
"title": "Some web app components inaccesible",
"updated_at": "2026-04-07T20:31:09.663Z",
"url": "https://stspg.io/2dy7vxv7c8z1"
},
{
"body": "We have validated that the fix resolved the issue and customers are no longer seeing errors when accessing the org settings page in the Contentful WebApp.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-31T15:03:47.329Z",
"resolved_inferred": false,
"started_at": "2026-03-31T14:58:06.325Z",
"state": "resolved",
"title": "Customers unable to access Organisation settings",
"updated_at": "2026-03-31T15:03:47.350Z",
"url": "https://stspg.io/lm0v9q25kqf9"
},
{
"body": "The issue is fully resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-19T18:54:24.339Z",
"resolved_inferred": false,
"started_at": "2026-03-19T18:36:12.495Z",
"state": "resolved",
"title": "SSO login errors",
"updated_at": "2026-03-19T18:54:24.354Z",
"url": "https://stspg.io/bzyxhqnn797k"
},
{
"body": "The issue has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-13T13:13:13.000Z",
"resolved_inferred": false,
"started_at": "2026-03-13T12:41:10.000Z",
"state": "resolved",
"title": "Optimization hub not rendering",
"updated_at": "2026-03-13T14:21:07.755Z",
"url": "https://stspg.io/qt9rjj7km898"
},
{
"body": "This issue is fully resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-12T18:29:04.690Z",
"resolved_inferred": false,
"started_at": "2026-03-12T17:48:53.504Z",
"state": "resolved",
"title": "Intermitent CMA errors",
"updated_at": "2026-03-12T18:29:04.703Z",
"url": "https://stspg.io/3btp4n1kspjb"
},
{
"body": "This issue should now be resolved for all customers.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-03T13:47:36.873Z",
"resolved_inferred": false,
"started_at": "2026-03-03T12:25:44.755Z",
"state": "resolved",
"title": "Issues across Contentful APIs (CMA, CDA, GraphQL API and CPA)",
"updated_at": "2026-03-03T13:47:36.891Z",
"url": "https://stspg.io/nxpzw5319nd8"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-17T22:16:17.602Z",
"resolved_inferred": false,
"started_at": "2026-02-17T20:55:45.576Z",
"state": "resolved",
"title": "Issues with features being disabled for some customers",
"updated_at": "2026-02-17T22:16:17.626Z",
"url": "https://stspg.io/rjqsqmyg4g2n"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-09T20:54:13.401Z",
"resolved_inferred": false,
"started_at": "2026-02-09T12:31:53.370Z",
"state": "resolved",
"title": "Issues with asset uploads",
"updated_at": "2026-02-09T20:54:13.416Z",
"url": "https://stspg.io/zf17mtv2lpfw"
},
{
"body": "The issue is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-06T17:19:46.788Z",
"resolved_inferred": false,
"started_at": "2026-02-06T11:03:51.245Z",
"state": "resolved",
"title": "Cache not invalidating",
"updated_at": "2026-02-06T17:19:46.808Z",
"url": "https://stspg.io/sbbghppp3sb4"
},
{
"body": "The issue is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-06T10:44:05.201Z",
"resolved_inferred": false,
"started_at": "2026-02-06T09:34:58.147Z",
"state": "resolved",
"title": "Issues with Typeform App",
"updated_at": "2026-02-06T10:44:05.220Z",
"url": "https://stspg.io/cw6tl787jf5s"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-27T16:28:21.684Z",
"resolved_inferred": false,
"started_at": "2026-01-27T15:41:57.072Z",
"state": "resolved",
"title": "GraphQL errors - Colliding Type names",
"updated_at": "2026-01-27T16:28:21.701Z",
"url": "https://stspg.io/10sztjg1c1s1"
},
{
"body": "The issue was resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-22T21:00:23.217Z",
"resolved_inferred": false,
"started_at": "2026-01-22T19:59:35.163Z",
"state": "resolved",
"title": "Issues with Scheduled Publishing",
"updated_at": "2026-01-22T21:00:23.236Z",
"url": "https://stspg.io/pq8brysx6mzg"
},
{
"body": "This issue is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-22T13:21:42.760Z",
"resolved_inferred": false,
"started_at": "2026-01-22T12:41:37.000Z",
"state": "resolved",
"title": "Management API Outage (EU)",
"updated_at": "2026-01-22T13:21:42.778Z",
"url": "https://stspg.io/jqhc7p4lbxgn"
},
{
"body": "This issue has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-21T10:59:24.518Z",
"resolved_inferred": false,
"started_at": "2026-01-21T10:05:20.478Z",
"state": "resolved",
"title": "Errors on Contentful WebApp",
"updated_at": "2026-01-21T10:59:24.532Z",
"url": "https://stspg.io/3f95l1j7vjts"
},
{
"body": "The problem with assets being stuck in processing has been addressed all back to operational",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-16T14:34:01.101Z",
"resolved_inferred": false,
"started_at": "2026-01-16T13:14:42.749Z",
"state": "resolved",
"title": "Issues with Assets processing in the entry editor.",
"updated_at": "2026-01-16T14:34:01.121Z",
"url": "https://stspg.io/06q4vzrym2yk"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-14T23:00:29.818Z",
"resolved_inferred": false,
"started_at": "2026-01-14T21:32:15.369Z",
"state": "resolved",
"title": "Issues with adding entries to releases",
"updated_at": "2026-01-14T23:00:29.837Z",
"url": "https://stspg.io/d0tkb702fhxz"
},
{
"body": "Issue resolved. Customers can now upload assets through the web app as usual.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-14T18:03:00.347Z",
"resolved_inferred": false,
"started_at": "2026-01-14T16:56:43.634Z",
"state": "resolved",
"title": "Issues with Asset uploads from the Contentful WebApp",
"updated_at": "2026-01-14T18:03:00.366Z",
"url": "https://stspg.io/z14jjfl7s2bh"
},
{
"body": "Between 08:40 and 09:20 UTC customers experienced errors when trying to log in to Contentful (\"Something went wrong\"). This was due to a change we made to our bot protection logic. Once we saw the impact of the change, we reverted and the issue was resolved. If any customers continue to see the error after that time period, a refresh will resolve the issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-15T10:55:24.351Z",
"resolved_inferred": false,
"started_at": "2025-12-15T10:55:24.298Z",
"state": "resolved",
"title": "Issues with customers logging into Contentful accounts",
"updated_at": "2025-12-15T10:55:24.362Z",
"url": "https://stspg.io/bz2m3pxq27dy"
},
{
"body": "The issue is resolved now",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-10T14:01:16.844Z",
"resolved_inferred": false,
"started_at": "2025-12-10T13:12:10.546Z",
"state": "resolved",
"title": "Invalid captcha for user registrations and email confirmations",
"updated_at": "2025-12-10T14:01:16.861Z",
"url": "https://stspg.io/pd9qw82p84g3"
},
{
"body": "This issue is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-04T11:40:15.456Z",
"resolved_inferred": false,
"started_at": "2025-12-04T10:33:38.477Z",
"state": "resolved",
"title": "Increased latency on the Content Management API (CMA)",
"updated_at": "2025-12-04T11:40:15.474Z",
"url": "https://stspg.io/0b8g2p8pbh1s"
},
{
"body": "Audit Logs have returned to their normal state and are fully operational again.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-03T09:03:04.360Z",
"resolved_inferred": false,
"started_at": "2025-12-02T15:12:41.608Z",
"state": "resolved",
"title": "CMA Usage reporting and Audit Logs missing fields",
"updated_at": "2025-12-03T09:03:04.380Z",
"url": "https://stspg.io/bqk7yxwrnmyy"
},
{
"body": "The issue is resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-02T14:16:35.304Z",
"resolved_inferred": false,
"started_at": "2025-12-02T13:06:28.628Z",
"state": "resolved",
"title": "Cross-space references are failing for some customers",
"updated_at": "2025-12-02T14:16:35.322Z",
"url": "https://stspg.io/85j9r3m5548c"
},
{
"body": "After monitoring the fix, we can confirm the issue is now fixed for all users.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-21T13:18:22.813Z",
"resolved_inferred": false,
"started_at": "2025-11-21T12:04:40.472Z",
"state": "resolved",
"title": "Presence indicator failing in Web App",
"updated_at": "2025-11-21T13:18:22.835Z",
"url": "https://stspg.io/gxh32jztdb4z"
},
{
"body": "We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-11T12:29:42Z",
"resolved_at": "2025-11-19T16:58:37.668Z",
"resolved_inferred": false,
"started_at": "2025-11-19T16:58:08.154Z",
"state": "resolved",
"title": "Degraded webhook performance 11/12/25 - 11/19/25",
"updated_at": "2025-11-19T16:58:37.692Z",
"url": "https://stspg.io/x1n2jztr3nfy"
}
]
}