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"body": "Dear customers, we are pleased to report that the issue has been resolved. All services are functioning normally. Thank you for your patience. If you continue to experience issues, please contact your Criteo representative.",
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"body": "Incident is resolved. Any additional lag will be catching up over the next few hours.",
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{
"body": "The fix for the issue affecting Offsite campaign reporting in markets using currencies other than EUR has been successfully deployed to production today.\nFrom now on, newly calculated values for Sales and ROAS will display correctly for all CMax Offsite clients.\n\nPlease note that this was a UI display issue only \u2014 campaign performance, data collection, and delivery were not affected at any point.\n\nThank you for your patience and understanding while we worked to resolve this issue.",
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"url": "https://stspg.io/7cpxr541kbfk"
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{
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"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T12:08:00.946+02:00",
"resolved_inferred": false,
"started_at": "2025-10-20T11:38:21.959+02:00",
"state": "resolved",
"title": "Users may receive an error when trying to open a line item",
"updated_at": "2025-10-20T12:08:00.970+02:00",
"url": "https://stspg.io/k30tw4233xps"
},
{
"body": "Resolved \u2013 The issue preventing Admin users from having campaigns and line items auto-approved in Commerce Max and/or Commerce Yield has been fixed.\n\nAll campaign and line item creation should now work as expected.\n\nWe apologize for the disruption and appreciate your patience while we resolved this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-07T20:09:54.383+02:00",
"resolved_inferred": false,
"started_at": "2025-10-07T12:17:55.689+02:00",
"state": "resolved",
"title": "Users may have trouble with Commerce Max and/or Commerce Yield Campaign and Line Item creation",
"updated_at": "2025-10-07T20:09:54.398+02:00",
"url": "https://stspg.io/0g006ctvpg3t"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-23T17:06:50.630+02:00",
"resolved_inferred": false,
"started_at": "2025-09-23T12:16:00.077+02:00",
"state": "resolved",
"title": "Users may have trouble with Commerce Max and/or Commerce Yield Reporting Module",
"updated_at": "2025-09-23T17:06:50.647+02:00",
"url": "https://stspg.io/qz3k3y483t4x"
},
{
"body": "Our data processing infrastructure was running behind which is causing inaccuracies in the reporting API for Commerce Max and Commerce Yield.\n\nThe issue was resolved and the data is catching up to expected values.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-18T22:59:51.975+02:00",
"resolved_inferred": false,
"started_at": "2025-09-18T12:22:17.097+02:00",
"state": "resolved",
"title": "Data Processing Delays - Commerce Max and Yield API Tools Affected",
"updated_at": "2025-09-18T22:59:51.992+02:00",
"url": "https://stspg.io/hhq32fn0p2jf"
},
{
"body": "Users may have trouble using Commerce Max and/or Commerce Yield component: Analytics Module.\n\nWe have confirmed that the incident is over and that the service is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-18T11:59:53.710+02:00",
"resolved_inferred": false,
"started_at": "2025-09-18T11:05:45.000+02:00",
"state": "resolved",
"title": "Users may have trouble accessing Commerce Max and/or Commerce Yield: Analytics Module.",
"updated_at": "2025-09-18T11:59:53.730+02:00",
"url": "https://stspg.io/th4w8bxqvz56"
},
{
"body": "This incident has been resolved. There should be no more delays with the RM API.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-15T15:55:33.808+02:00",
"resolved_inferred": false,
"started_at": "2025-09-11T15:55:50.759+02:00",
"state": "resolved",
"title": "Users may have trouble with Criteo API analytics performance",
"updated_at": "2025-09-15T15:55:33.825+02:00",
"url": "https://stspg.io/kf5z0bglpt0h"
},
{
"body": "Users may have trouble using Commerce Max and/or Commerce Yield component.\n\nWe have confirmed that the incident is over and that the service is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-09T14:31:04.687+02:00",
"resolved_inferred": false,
"started_at": "2025-09-09T14:16:17.701+02:00",
"state": "resolved",
"title": "Users may have trouble with Commerce Max and/or Commerce Yield component performance",
"updated_at": "2025-09-09T14:31:04.702+02:00",
"url": "https://stspg.io/r8gzkfdq77q8"
},
{
"body": "Dear customers, The issue impacting Commerce Growth Event Tracking has now been resolved \u2705. The Event Timeline is displaying correctly again. We apologize for the inconvenience this may have caused and thank you for your patience while our team worked on a fix.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-22T14:17:46.426+02:00",
"resolved_inferred": false,
"started_at": "2025-08-22T14:10:21.851+02:00",
"state": "resolved",
"title": "Commerce Growth - Event Tracking Timeline is empty",
"updated_at": "2025-08-22T14:17:46.441+02:00",
"url": "https://stspg.io/kkk90yck5skj"
},
{
"body": "Users can access the Creative Library again",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-15T23:41:54.688+02:00",
"resolved_inferred": false,
"started_at": "2025-08-15T13:36:48.624+02:00",
"state": "resolved",
"title": "Users may have trouble accessing the Creative library",
"updated_at": "2025-08-15T23:41:54.703+02:00",
"url": "https://stspg.io/hk78mpgxjb82"
},
{
"body": "Users may have trouble using Criteo Retail Media API component (and endpoint if available).\n\nWe have confirmed that the incident is over and that the service is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-13T06:04:34.582+02:00",
"resolved_inferred": false,
"started_at": "2025-08-13T04:39:21.842+02:00",
"state": "resolved",
"title": "Users may have trouble with Criteo API component (and endpoint if available) performance",
"updated_at": "2025-08-13T06:04:34.601+02:00",
"url": "https://stspg.io/n5hfl6j11f9b"
}
]
}