{
"vendor": "Datarobot",
"slug": "datarobot",
"platform": "statuspage",
"status_url": "https://status.datarobot.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "The fix is now deployed to all the Prod environments and Generative AI Playground is now working as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T14:44:25.107Z",
"resolved_inferred": false,
"started_at": "2026-08-18T12:20:14.880Z",
"state": "resolved",
"title": "Codespace Session Validation Failure in Generative AI Playground",
"updated_at": "2026-08-18T14:44:25.125Z",
"url": "https://stspg.io/f1xqyrs9jywp"
},
{
"body": "Engineering team observed that the Vector Database creation is operational across all DataRobot MTS environments. The incident is Resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-24T18:42:58.671Z",
"resolved_inferred": false,
"started_at": "2026-07-24T17:32:57.073Z",
"state": "resolved",
"title": "Issues with Vector Database Creation",
"updated_at": "2026-07-24T18:42:58.684Z",
"url": "https://stspg.io/lbjpnp5jb620"
},
{
"body": "The issue is contained and the team has verified that predictions against Custom Models in all MTSaaS environments are healthy.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T13:37:45.506Z",
"resolved_inferred": false,
"started_at": "2026-07-02T13:03:34.408Z",
"state": "resolved",
"title": "Issues with prediction requests against custom model deployments",
"updated_at": "2026-07-02T13:37:45.524Z",
"url": "https://stspg.io/t4v9y7psf8jl"
},
{
"body": "A fix has been deployed to production and the issue is now resolved. All systems are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-03T09:29:45.131Z",
"resolved_inferred": false,
"started_at": "2026-05-29T08:37:18.478Z",
"state": "resolved",
"title": "Batch Jobs queued up in US MTS",
"updated_at": "2026-06-03T09:29:45.147Z",
"url": "https://stspg.io/y4x66hp5p254"
},
{
"body": "Feature drift statistics processing has been restored to normal. All metrics are now up to date. No data was lost.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-28T09:47:58.768Z",
"resolved_inferred": false,
"started_at": "2026-05-28T08:30:39.000Z",
"state": "resolved",
"title": "Delay in Feature Drift Statistics Processing",
"updated_at": "2026-05-28T09:47:58.783Z",
"url": "https://stspg.io/w5k2vgdw6tz5"
},
{
"body": "Custom Models, Custom Applications & Data upload services are back to Operational state in US SAAS Environment. Issue is Resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-26T06:18:22.735Z",
"resolved_inferred": false,
"started_at": "2026-05-26T05:09:20.918Z",
"state": "resolved",
"title": "Customers Experiencing Errors with New Custom Model Creation.",
"updated_at": "2026-05-26T06:18:22.750Z",
"url": "https://stspg.io/128nvsk24zxl"
},
{
"body": "Engineering confirmed the issue is resolved and all services are restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T20:21:03.258Z",
"resolved_inferred": false,
"started_at": "2026-05-08T00:15:33.000Z",
"state": "resolved",
"title": "Widespread intermittent service issues for new workloads in US Production",
"updated_at": "2026-05-08T20:21:03.289Z",
"url": "https://stspg.io/2tdkp58fnth0"
},
{
"body": "Engineering has applied the required infrastructure configuration changes. The service is operating normally and no further user impact is observed. Engineering will continue monitoring cluster health to ensure stability. The incident is now marked as Contained.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-10T11:01:03.112Z",
"resolved_inferred": false,
"started_at": "2026-04-10T10:24:56.497Z",
"state": "resolved",
"title": "Delay in processing actual messages",
"updated_at": "2026-04-10T11:01:03.128Z",
"url": "https://stspg.io/7h7s217qcljk"
},
{
"body": "Engineering has implemented the required fixes to resolve the elevated error rates. Services are now operating normally, and no further user impact has been observed. The team will continue to monitor the system to ensure stability. The incident is now considered contained.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-10T13:04:16.406Z",
"resolved_inferred": false,
"started_at": "2026-04-09T21:56:26.788Z",
"state": "resolved",
"title": "Elevated Errors on Managed AI Cloud",
"updated_at": "2026-04-10T13:04:16.423Z",
"url": "https://stspg.io/f30sq9c4nqtt"
},
{
"body": "Quay.io functionality has been restored and DataRobot environments are fully stabilized.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-31T08:53:43.875Z",
"resolved_inferred": false,
"started_at": "2026-03-30T20:43:10.339Z",
"state": "resolved",
"title": "Degraded Performance on DataRobot MTS due to Quay outage",
"updated_at": "2026-03-31T08:53:43.894Z",
"url": "https://stspg.io/qfndlvvxq1l5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-13T18:43:49.655Z",
"resolved_inferred": false,
"started_at": "2026-03-13T17:49:32.920Z",
"state": "resolved",
"title": "Performance Degradation on Managed AI Cloud",
"updated_at": "2026-03-13T18:43:49.674Z",
"url": "https://stspg.io/lqmy2rzvnph7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-17T18:32:10.260Z",
"resolved_inferred": false,
"started_at": "2026-03-11T20:05:24.109Z",
"state": "resolved",
"title": "Intermittent UI disruptions on Managed AI Cloud",
"updated_at": "2026-03-17T18:32:10.279Z",
"url": "https://stspg.io/qf5c3dmw3hbr"
},
{
"body": "The mitigation implemented by Engineering has resolved the Kubernetes network issue, and the incident is now contained.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-11T16:41:02.998Z",
"resolved_inferred": false,
"started_at": "2026-03-11T14:36:01.774Z",
"state": "resolved",
"title": "Network issue related to Kubernetes in US cluster",
"updated_at": "2026-03-11T16:41:03.014Z",
"url": "https://stspg.io/w2pxtsvw4jsh"
},
{
"body": "This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-18T21:19:56.452Z",
"resolved_inferred": false,
"started_at": "2026-02-18T21:04:04.986Z",
"state": "resolved",
"title": "Degraded Performance on the DataRobot MTS due to Quay outage",
"updated_at": "2026-02-18T21:19:56.472Z",
"url": "https://stspg.io/hbkn7kk6jq9f"
},
{
"body": "Rollback of the JP cluster to the previous version is complete and the problem has been mitigated.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-17T15:55:34.727Z",
"resolved_inferred": false,
"started_at": "2026-02-17T15:48:09.528Z",
"state": "resolved",
"title": "LLM blueprints deployments cannot be created",
"updated_at": "2026-02-17T15:55:34.755Z",
"url": "https://stspg.io/n8b5mb594r4g"
},
{
"body": "New version of Agentic application template is released, the issue is resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-16T12:49:28.601Z",
"resolved_inferred": false,
"started_at": "2026-02-16T11:35:49.535Z",
"state": "resolved",
"title": "Agent Application Template Impacted After Moderations Library Upgrade.",
"updated_at": "2026-02-16T12:49:28.619Z",
"url": "https://stspg.io/2cb12c2lb3kk"
},
{
"body": "The incident has now been resolved. All services are now operational.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-13T21:31:51.661Z",
"resolved_inferred": false,
"started_at": "2026-02-13T20:39:05.459Z",
"state": "resolved",
"title": "Degraded Performance on the DataRobot US MTS",
"updated_at": "2026-02-13T21:31:51.676Z",
"url": "https://stspg.io/jb16nkftx3xj"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-22T14:19:49.188Z",
"resolved_inferred": false,
"started_at": "2026-01-08T18:15:54.385Z",
"state": "resolved",
"title": "Problem connecting to DataRobot due to client browser caching",
"updated_at": "2026-01-22T14:19:49.205Z",
"url": "https://stspg.io/sf3h3vt2k47y"
},
{
"body": "Between 16:50 UTC and 17:09 UTC, one of external providers(DockerHub) had an outage that might have caused temporary delays in starting platform workloads. The issue has been resolved and normal operations have resumed. Engineering is continuing to monitor the system.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-17T17:00:00.000Z",
"resolved_inferred": false,
"started_at": "2025-12-17T17:00:00.000Z",
"state": "resolved",
"title": "Degraded Platform Performance Due to Docker Hub Outage",
"updated_at": "2025-12-17T17:41:20.145Z",
"url": "https://stspg.io/4sglt52j7y1m"
},
{
"body": "The engineering team has confirmed recovery across all MTS and STS environments.\nNo further updates are expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T11:35:07.183Z",
"resolved_inferred": false,
"started_at": "2025-12-05T11:09:18.502Z",
"state": "resolved",
"title": "Degraded Platform Performance Due to Docker Hub Outage",
"updated_at": "2025-12-05T11:35:07.197Z",
"url": "https://stspg.io/qpkwst4sx10m"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-27T08:26:20.820Z",
"resolved_inferred": false,
"started_at": "2025-11-26T07:17:34.566Z",
"state": "resolved",
"title": "Some Users Facing Issues In Accessing Notebooks/Codespaces in US/EU/JP MTS.",
"updated_at": "2025-11-27T08:26:20.842Z",
"url": "https://stspg.io/ym973xxkb40q"
},
{
"body": "The issue is fixed. Access to the US, EU, and JP clusters is restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-20T07:23:23.632Z",
"resolved_inferred": false,
"started_at": "2025-11-20T06:52:37.069Z",
"state": "resolved",
"title": "Some Users Are Unable To Login Into US,EU & JP MTS clusters.",
"updated_at": "2025-11-20T07:23:23.649Z",
"url": "https://stspg.io/4hsxwzmkk6jx"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-07T11:50:35.096Z",
"resolved_inferred": false,
"started_at": "2025-11-07T07:14:47.015Z",
"state": "resolved",
"title": "The AutoML experiment creation workflow and visibility of certain tabs impacted in MTS environments",
"updated_at": "2025-11-07T11:50:35.113Z",
"url": "https://stspg.io/nm49kcsvf4yq"
},
{
"body": "The Engineering team hasn't observed any new occurrences during monitoring.\n\nAll services remain fully operational.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-07T12:37:32.917Z",
"resolved_inferred": false,
"started_at": "2025-11-06T12:38:10.614Z",
"state": "resolved",
"title": "Notebooks are timing out occasionally on US Production.",
"updated_at": "2025-11-07T12:37:32.935Z",
"url": "https://stspg.io/zg7zyq2084gt"
},
{
"body": "The Engineering team has successfully resolved the connection and processing timeouts affecting data operations in MTS Production.\n\nServices are now running stable.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-04T14:32:44.134Z",
"resolved_inferred": false,
"started_at": "2025-11-04T13:57:12.261Z",
"state": "resolved",
"title": "Data Connectors Hanging on Creation",
"updated_at": "2025-11-04T14:32:44.148Z",
"url": "https://stspg.io/5jffljrwl1vq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-22T14:40:56.784Z",
"resolved_inferred": false,
"started_at": "2025-10-22T13:16:11.363Z",
"state": "resolved",
"title": "Temporary Access Issue for Org Admins to Custom Applications",
"updated_at": "2025-10-22T14:40:56.804Z",
"url": "https://stspg.io/zlfd7mrzvfst"
},
{
"body": "This incident has been resolved. AWS is reporting systems as operational. Engineering will continue to monitor the situation.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T22:11:11.971Z",
"resolved_inferred": false,
"started_at": "2025-10-20T09:49:08.000Z",
"state": "resolved",
"title": "AWS services outage affects STS and MTS DataRobot environments",
"updated_at": "2025-10-20T22:11:11.989Z",
"url": "https://stspg.io/llqhy28bvlbb"
},
{
"body": "Engineering team has applied the fix to address UI issue affecting Model Visibility and Project Management. This problem has now been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-01T18:04:44.689Z",
"resolved_inferred": false,
"started_at": "2025-10-01T09:40:26.879Z",
"state": "resolved",
"title": "UI Issue Affecting Model Visibility and Project Management",
"updated_at": "2025-10-01T18:04:44.702Z",
"url": "https://stspg.io/4ls7cnwpwbwt"
},
{
"body": "Issue is resolved and DataRobot MTS & STS services are back to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-25T01:56:34.603Z",
"resolved_inferred": false,
"started_at": "2025-09-25T01:19:06.390Z",
"state": "resolved",
"title": "Issue With DockerHub Services Impacting MTS & STS DataRobot Clusters.",
"updated_at": "2025-09-25T01:56:34.617Z",
"url": "https://stspg.io/h6jjh9sztnc2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-10T18:03:34.236Z",
"resolved_inferred": false,
"started_at": "2025-09-09T05:39:06.574Z",
"state": "resolved",
"title": "Users in APAC region are experiencing network issues when accessing application endpoints in US MTS",
"updated_at": "2025-09-10T18:03:34.252Z",
"url": "https://stspg.io/q12r94frn1tl"
},
{
"body": "Engineering has applied the fix to mitigate the issue impacting serverless deployments when a new deployment is created or an existing deployment is modified.\n\nThe problem has now been contained.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-02T18:07:55.819Z",
"resolved_inferred": false,
"started_at": "2025-09-02T15:37:45.009Z",
"state": "resolved",
"title": "Serverless Prediction Servers are impacted when an a new deployment is created or an existing deployment is modified.",
"updated_at": "2025-09-02T18:07:55.835Z",
"url": "https://stspg.io/wypmb1b1mxyg"
}
]
}