{
"vendor": "DigiCert",
"slug": "digicert",
"platform": "statuspage",
"status_url": "https://status.digicert.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "degraded",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "The issue has been identified and a fix is being implemented.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T11:24:55.040Z",
"state": "identified",
"title": "DigiCert Alert - CertCentral and CIS Service Degraded",
"updated_at": "2026-09-16T12:22:51.252Z",
"url": "https://stspg.io/hz0vb4mtzkjx"
},
{
"body": "We are currently experiencing a technical issue affecting our <strong>chat and email support channels</strong>. Our third-party service provider is actively working to resolve the issue as quickly as possible.\n\nWhile we work to restore normal service, you can also contact us through:\n\n<strong>Telephone:</strong> <a href=\"https://www.digicert.com/contact-us\">Call us</a>\n\n<strong>Chat:</strong> <a href=\"https://digicert.my.salesforce-sites.com/chat/apex/DigiCertcom_English_PreChat_Questionnair?endpoint=https%3A%2F%2Fla1-core1.sfdc-8tgtt5.salesforceliveagent.com%2Fcontent%2Fs%2Fchat%3Flanguage%3Den_US%26org_id%3D00D60000000KAGN%26deployment_id%3D5720z0000008One%26sid%3Df517f23f-f103-4796-bc5e-3818fca9d125%23deployment_id%3D5720z0000008One%26org_id%3D00D60000000KAGN%26button_id%3D5730z0000008OtS%26session_id%3Df517f23f-f103-4796-bc5e-3818fca9d125\">Chat with us</a>\n\n<strong>Email:</strong> <a href=\"https://www.digicert.com/contact-us\">Message us</a>\n\nPlease note that responses through chat and email may be delayed while we work to resolve this issue.\n\nWe apologize for any inconvenience and appreciate your patience.\n \nDigiCert Support\n\nWe apologize for any inconvenience this may cause you.\n\n\nDigiCert Support\n\n\u30c7\u30b8\u30b5\u30fc\u30c8 \u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30a2\u30e9\u30fc\u30c8\u60c5\u5831 \u2013 DigiCert Alert \n\n\u73fe\u5728\u3001<strong> chats and emails via 3rd party service provider</strong> \u306f\u30c6\u30af\u30cb\u30ab\u30eb\u9762\u306b\u304a\u3051\u308b\u554f\u984c\u304c\u78ba\u8a8d\u3055\u308c\u3066\u304a\u308a\u3001\u5fa9\u65e7\u306b\u3080\u3051\u3066\u8abf\u67fb\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u3002\n\n\n\u4f55\u304b\u3054\u4e0d\u660e\u306a\u70b9\u3001\u3054\u8cea\u554f\u7b49\u304c\u3054\u3056\u3044\u307e\u3057\u305f\u3089\u3053\u3061\u3089\u304b\u3089\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002\n<strong>Telephone:</strong>  <a href=\"https://www.digicert.com/jp/contact-us/\">Call us</a>\n\n<strong>Chat:</strong>  <a href=\"https://digicert.secure.force.com/chat/apex/SYMC_Japanese_PreChat_Form?endpoint=https%3A%2F%2F7qzh.la3-c1-ia4.salesforceliveagent.com%2Fcontent%2Fs%2Fchat%3Flanguage%3Dja%26org_id%3D00D60000000KAGN%26deployment_id%3D5720z0000008One%26sid%3D71949091-94ba-46b7-8072-60d389b1e758%23deployment_id%3D5720z0000008One%26org_id%3D00D60000000KAGN%26button_id%3D5730z0000008OtD%26session_id%3D71949091-94ba-46b7-8072-60d389b1e758\">Chat with us</a>\n\n<strong>Email:</strong>  <a href=\"https://www.digicert.com/jp/contact-us/\">Message us</a>\n\n\u3054\u4e0d\u4fbf\u3092\u304a\u639b\u3051\u3057\u3066\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u304c\u3001\u4f55\u5352\u3054\u7406\u89e3\u306e\u307b\u3069\u3088\u308d\u3057\u304f\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002\n\n\u30c7\u30b8\u30b5\u30fc\u30c8\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30b5\u30dd\u30fc\u30c8",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T09:40:52.461Z",
"state": "investigating",
"title": "DigiCert Alert - Chat & Email Third-Party Service Issue",
"updated_at": "2026-09-16T09:40:52.595Z",
"url": "https://stspg.io/z2x5mvf9ps9k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T09:49:33.967Z",
"resolved_inferred": false,
"started_at": "2026-09-15T07:03:28.582Z",
"state": "resolved",
"title": "DigiCert G5 CRL Availability Issue",
"updated_at": "2026-09-15T09:49:33.984Z",
"url": "https://stspg.io/qhmmbq5d9h3q"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-12T05:42:55.126Z",
"resolved_inferred": false,
"started_at": "2026-09-11T14:36:43.000Z",
"state": "resolved",
"title": "DigiCert Alert",
"updated_at": "2026-09-12T05:42:55.145Z",
"url": "https://stspg.io/m7jcv5gr0pyz"
},
{
"body": "Based on our analysis we found that all the legitimate transactions are going through fine and the errors were due to genuine failures.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T07:11:07.297Z",
"resolved_inferred": false,
"started_at": "2026-09-08T05:49:05.491Z",
"state": "resolved",
"title": "CertCentral: Payments through credit cards are intermittently failing at the payment gateway",
"updated_at": "2026-09-08T07:11:07.317Z",
"url": "https://stspg.io/h8qwb60213v5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T10:17:20Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T13:08:32.444Z",
"resolved_inferred": false,
"started_at": "2026-09-04T10:03:50.640Z",
"state": "resolved",
"title": "DigiCert Support Email System Alert",
"updated_at": "2026-09-04T13:08:32.457Z",
"url": "https://stspg.io/3k64t6nf77zm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-19T17:30:32.685Z",
"resolved_inferred": false,
"started_at": "2026-08-19T17:10:54.280Z",
"state": "resolved",
"title": "DigiCert CertCentral Services",
"updated_at": "2026-08-19T17:30:32.700Z",
"url": "https://stspg.io/9m9wtcv9w7lf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-13T17:47:06.390Z",
"resolved_inferred": false,
"started_at": "2026-08-13T16:37:31.886Z",
"state": "resolved",
"title": "Digicert Alert - CertCentral EU Degraded Issuance",
"updated_at": "2026-08-13T17:47:06.403Z",
"url": "https://stspg.io/hpcx4vc51kbl"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-11T19:32:20.908Z",
"resolved_inferred": false,
"started_at": "2026-08-11T18:45:30.000Z",
"state": "resolved",
"title": "DigiCert Alert - DigiCert One Trust Life Cycle Manager (TLM) is impacted",
"updated_at": "2026-08-11T19:32:20.932Z",
"url": "https://stspg.io/r9jb0y6mv5b3"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-03T14:30:43.181Z",
"resolved_inferred": false,
"started_at": "2026-08-03T12:35:35.000Z",
"state": "resolved",
"title": "DigiCert Alert | CT Log Degraded",
"updated_at": "2026-08-03T14:30:43.195Z",
"url": "https://stspg.io/xl3tl7vk6t2n"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-01T06:58:12.908Z",
"resolved_inferred": false,
"started_at": "2026-08-01T06:22:10.672Z",
"state": "resolved",
"title": "DigiCert Alert - MPIC Agents",
"updated_at": "2026-08-01T06:58:12.923Z",
"url": "https://stspg.io/9js50rj5rybq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-24T11:40:36.526Z",
"resolved_inferred": false,
"started_at": "2026-07-24T09:52:43.000Z",
"state": "resolved",
"title": "DigiCert/QuoVadis Alert",
"updated_at": "2026-07-24T11:41:02.635Z",
"url": "https://stspg.io/x80hv5tqg9l9"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-17T21:04:58.402Z",
"resolved_inferred": false,
"started_at": "2026-07-17T20:23:55.045Z",
"state": "resolved",
"title": "DigiCert Alert - CertCentral",
"updated_at": "2026-07-17T21:04:58.419Z",
"url": "https://stspg.io/7ch0xkh1r1sn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-01T20:11:08.644Z",
"resolved_inferred": false,
"started_at": "2026-07-01T18:11:57.000Z",
"state": "resolved",
"title": "DigiCert Alert - Regional OCSP/CRL Degradation - Mumbai, IN",
"updated_at": "2026-07-01T20:11:08.662Z",
"url": "https://stspg.io/6j35cnw86klc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-08T11:20:58.100Z",
"resolved_inferred": false,
"started_at": "2026-06-08T09:47:47.425Z",
"state": "resolved",
"title": "DigiCert Alert | AI Chatbot Looping",
"updated_at": "2026-06-08T11:20:58.117Z",
"url": "https://stspg.io/q1l8hgtfwrhq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-01T11:12:28.267Z",
"resolved_inferred": false,
"started_at": "2026-06-01T10:17:23.816Z",
"state": "resolved",
"title": "DigiCert Alert | E-Commerce CertCentral Accounts",
"updated_at": "2026-06-01T11:12:28.288Z",
"url": "https://stspg.io/myzmc45562pn"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-19T18:13:17.094Z",
"resolved_inferred": false,
"started_at": "2026-05-19T12:46:01.645Z",
"state": "resolved",
"title": "DC1 NL Prod instance - Connectivity issues on the secondary network between DTM and DSE",
"updated_at": "2026-05-19T18:13:17.116Z",
"url": "https://stspg.io/35qrgdln5hzr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-15T16:47:13.431Z",
"resolved_inferred": false,
"started_at": "2026-05-15T16:28:56.978Z",
"state": "resolved",
"title": "DigiCert Alert - DigiCert One TLM Manager is not reponsive",
"updated_at": "2026-05-15T16:47:13.448Z",
"url": "https://stspg.io/f5ywmprvm4z3"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T11:04:02.546Z",
"resolved_inferred": false,
"started_at": "2026-05-11T08:47:44.222Z",
"state": "resolved",
"title": "DigiCert ONE Netherlands - Document Trust Manager",
"updated_at": "2026-05-11T11:04:02.562Z",
"url": "https://stspg.io/0w6blp39nznb"
},
{
"body": "The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T14:52:36.890Z",
"resolved_inferred": false,
"started_at": "2026-05-11T07:44:22.273Z",
"state": "resolved",
"title": "DC1 NL instance STM Prod Customers encountering 500 errors while signing",
"updated_at": "2026-05-11T14:52:36.907Z",
"url": "https://stspg.io/gc1pgyw0hqlg"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T16:10:16.304Z",
"resolved_inferred": false,
"started_at": "2026-04-28T10:02:04.570Z",
"state": "resolved",
"title": "CertCentral EU : Issue with Validation flow causing delay in Cert issuance for few product certificates.",
"updated_at": "2026-04-28T16:10:16.323Z",
"url": "https://stspg.io/f3qk4jpvqf4n"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T14:26:06.150Z",
"resolved_inferred": false,
"started_at": "2026-04-23T08:14:00.735Z",
"state": "resolved",
"title": "Issue connecting to ocsp.digicert.cn",
"updated_at": "2026-04-23T14:26:06.168Z",
"url": "https://stspg.io/rxhvpxlxvhfq"
},
{
"body": "The incident has been resolved and response time has been consistently good in the DC1 US Prod instance for all the managers.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T11:59:41.186Z",
"resolved_inferred": false,
"started_at": "2026-04-23T06:52:37.185Z",
"state": "resolved",
"title": "DC1 US Prod - Increase in response time",
"updated_at": "2026-04-23T11:59:41.200Z",
"url": "https://stspg.io/0g42mk8j3hx1"
},
{
"body": "The response time has improved and customers confirmed recovery.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-15T14:08:31.690Z",
"resolved_inferred": false,
"started_at": "2026-04-15T09:34:02.986Z",
"state": "resolved",
"title": "DC1 NL Prod : Slow processing of TLM API",
"updated_at": "2026-04-15T14:08:31.704Z",
"url": "https://stspg.io/70q5j0phb75q"
},
{
"body": "The incident has been resolved and signings are going through fine.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-18T16:35:03.422Z",
"resolved_inferred": false,
"started_at": "2026-03-18T15:00:00.807Z",
"state": "resolved",
"title": "NL | DigiCert Document Trust Manager | Signing unavailable",
"updated_at": "2026-03-18T16:35:03.443Z",
"url": "https://stspg.io/k40jx29t4z9q"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-12T05:30:16.681Z",
"resolved_inferred": false,
"started_at": "2026-03-12T04:42:19.267Z",
"state": "resolved",
"title": "DigiCert PKI Platform 8 - Login issues",
"updated_at": "2026-03-12T05:30:16.699Z",
"url": "https://stspg.io/6nwc333sp882"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-05T16:28:27.837Z",
"resolved_inferred": false,
"started_at": "2026-03-05T13:27:53.615Z",
"state": "resolved",
"title": "Digicert One Manager apps of NL instance not loading",
"updated_at": "2026-03-05T16:28:27.855Z",
"url": "https://stspg.io/72vj9gj3r6pm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-19T19:47:01.688Z",
"resolved_inferred": false,
"started_at": "2026-02-19T11:28:18.740Z",
"state": "resolved",
"title": "DigiCert Alert | Multi year orders",
"updated_at": "2026-02-19T19:47:01.706Z",
"url": "https://stspg.io/1zbhrdkm1chs"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-12T06:11:48.851Z",
"resolved_inferred": false,
"started_at": "2026-02-12T05:41:02.000Z",
"state": "resolved",
"title": "DigiCert Alert",
"updated_at": "2026-02-12T06:11:48.868Z",
"url": "https://stspg.io/wvg5l48dg61p"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-10T20:28:20.388Z",
"resolved_inferred": false,
"started_at": "2026-02-10T15:33:35.066Z",
"state": "resolved",
"title": "DigiCert - Chat Support Offline from 4pm UTC (9am MST)",
"updated_at": "2026-02-10T20:28:20.404Z",
"url": "https://stspg.io/88vkddyzwb3s"
},
{
"body": "The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-02T15:16:52.007Z",
"resolved_inferred": false,
"started_at": "2026-02-02T13:03:45.358Z",
"state": "resolved",
"title": "DigiCert Alert Document Trust Manager Credentials Suspended",
"updated_at": "2026-02-02T15:16:52.024Z",
"url": "https://stspg.io/3x21sf20676k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-22T08:44:22.223Z",
"resolved_inferred": false,
"started_at": "2026-01-22T08:01:01.021Z",
"state": "resolved",
"title": "DigiCert Alert - Digicert One Prod CH / DTM - Qualified Signatures not avaialable",
"updated_at": "2026-01-22T08:44:22.245Z",
"url": "https://stspg.io/zz9tf826b09q"
},
{
"body": "We are continuing to investigate this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
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}