{
"vendor": "DNSFilter",
"slug": "dnsfilter",
"platform": "statuspage",
"status_url": "https://status.dnsfilter.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T13:09:08.934-04:00",
"resolved_inferred": false,
"started_at": "2026-09-14T12:22:00.814-04:00",
"state": "resolved",
"title": "DNSFilter Reporting - Resolved",
"updated_at": "2026-09-14T13:09:08.950-04:00",
"url": "https://stspg.io/p7ljqn97gzhj"
},
{
"body": "On June 3, 2026 between 6:47:00 and 6:53:00 UTC, some historical query data (older than ~2 weeks) was temporarily unavailable. Scheduled and queried reports that ran during this window may have returned zero or partial results. DNS filtering and traffic ingestion were not affected at any point. \n\nThe issue has been resolved. If you have any questions please reach out to our Support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-03T02:30:00.000-04:00",
"resolved_inferred": false,
"started_at": "2026-06-03T02:30:00.000-04:00",
"state": "resolved",
"title": "Zorus - Data Availability Issue",
"updated_at": "2026-06-03T13:56:46.655-04:00",
"url": "https://stspg.io/ndrpv7v4rmts"
},
{
"body": "The issue causing certain domains to be incorrectly classified as malicious has been fully resolved. Our team implemented a rollback and completed monitoring to confirm classification behavior has returned to normal operation.\n\nThis issue did not impact DNS resolution or overall DNSFilter service availability.\n\nWe sincerely apologize for the disruption and appreciate your patience while we worked to quickly identify and resolve the issue.\n\nIf you continue to experience any related problems, please reach out to our Support team for further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-28T12:47:14.109-04:00",
"resolved_inferred": false,
"started_at": "2026-05-28T09:46:41.498-04:00",
"state": "resolved",
"title": "DNSFilter - Investigating Incorrect Domain Classification",
"updated_at": "2026-05-28T12:47:14.124-04:00",
"url": "https://stspg.io/sck2n9p3jn1t"
},
{
"body": "The issue impacting the Home Dashboard and Insights pages, as well as the \u201cFailed to Load QPS\u201d error message on the Site Deployment page, has been resolved. Functionality has returned to normal operation. \n\nIf you continue to experience any issues, please reach out to our Support team for further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T11:10:26.441-04:00",
"resolved_inferred": false,
"started_at": "2026-05-11T10:37:48.763-04:00",
"state": "resolved",
"title": "Investigating Dashboard & Insights Data Display Issues",
"updated_at": "2026-05-11T11:10:26.464-04:00",
"url": "https://stspg.io/w37nvw6wccg8"
},
{
"body": "This incident has been resolved. Our cloud partner has resolved the issue impacting reporting performance. Functionality has now returned to normal operation.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-09T07:36:46.000-04:00",
"resolved_inferred": false,
"started_at": "2026-05-08T08:54:35.913-04:00",
"state": "resolved",
"title": "DNSFilter Dashboard Performance Issue - Identified",
"updated_at": "2026-05-09T07:40:32.757-04:00",
"url": "https://stspg.io/4r6fb4gw7mrm"
},
{
"body": "We\u2019ve resolved the issue that was causing DNS Query Log data to not appear in the dashboard. Our engineering team identified the root cause and implemented a fix, and data visibility has now been restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T10:28:42.755-04:00",
"resolved_inferred": false,
"started_at": "2026-04-27T07:09:54.957-04:00",
"state": "resolved",
"title": "DNSFilter Dashboard Performance Issue - Identified",
"updated_at": "2026-04-27T10:28:42.771-04:00",
"url": "https://stspg.io/nrfzb8w0zk7m"
},
{
"body": "This incident is now resolved. We have now shifted traffic back to the NYC region. \n\nThis issue was identified to be caused by a routing problem at an upstream Internet Exchange provider, which impacted connectivity and cascaded to our services.\n\nTo minimize customer impact, we temporarily rerouted traffic to our Washington, DC region. Once the issue was confirmed to be resolved by our upstream partner, traffic was safely restored to the NYC region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-30T16:13:41.000-04:00",
"resolved_inferred": false,
"started_at": "2026-03-30T13:02:22.000-04:00",
"state": "resolved",
"title": "DNS Resolution is (Down / Intermittent) - Resolved",
"updated_at": "2026-03-30T18:44:44.859-04:00",
"url": "https://stspg.io/w7nltzg8m5x1"
},
{
"body": "The cloud partner has resolved the issue on their end.\n\nOur engineers have confirmed that both Anycast and DNSFilter APIs remained fully operational throughout the event.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T04:37:33.203-05:00",
"resolved_inferred": false,
"started_at": "2025-12-05T04:15:24.597-05:00",
"state": "resolved",
"title": "DNSFilter Dashboard Performance Issue - Identified",
"updated_at": "2025-12-05T04:37:33.223-05:00",
"url": "https://stspg.io/d3y4rt9cz69y"
},
{
"body": "An issue was identified affecting our DoH service that may have impacted customers in the London region. This did NOT affect DNS1/DNS2 UDP/TCP/TLS/DoT services. We identified the fault on Tuesday the 25th and resolved the it by 20:00 UTC by updating all affected servers. \n\nIn addition, we have improved our monitoring and automation by adding a new failsafe to avoid this from happening again in the future.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-25T15:00:00.000-05:00",
"resolved_inferred": false,
"started_at": "2025-11-25T15:00:00.000-05:00",
"state": "resolved",
"title": "Chromebook Roaming Client DoH Service",
"updated_at": "2025-11-28T09:24:43.356-05:00",
"url": "https://stspg.io/1xq5y3wv3k8v"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T10:49:20.294-05:00",
"resolved_inferred": false,
"started_at": "2025-11-18T07:20:17.684-05:00",
"state": "resolved",
"title": "Dashboard Login Access Issues \u2014 Monitoring",
"updated_at": "2025-11-18T10:49:20.316-05:00",
"url": "https://stspg.io/l0wcm8x1ftp2"
},
{
"body": "The cloud partner has resolved the issue on their end.\n\nOur engineers have confirmed that both Anycast and DNSFilter APIs remained fully operational throughout the event.\n\nNo customer-facing impact or service degradation was observed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T08:22:30.690-04:00",
"resolved_inferred": false,
"started_at": "2025-10-20T05:57:11.357-04:00",
"state": "resolved",
"title": "DNSFilter Dashboard Performance Issue - Identified",
"updated_at": "2025-10-20T08:22:30.710-04:00",
"url": "https://stspg.io/vr7tcyd9j6hv"
},
{
"body": "A solution has been implemented, and performance has returned to normal. No further impact is expected. If you continue to experience related issues, please reach out directly to our Support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-29T16:51:39.729-04:00",
"resolved_inferred": false,
"started_at": "2025-09-29T11:02:23.734-04:00",
"state": "resolved",
"title": "Local Domains Resolving to Unknown Block Page",
"updated_at": "2025-09-29T16:51:39.744-04:00",
"url": "https://stspg.io/rvxlwdktk36x"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-05T16:15:37.487-04:00",
"resolved_inferred": false,
"started_at": "2025-09-02T16:51:53.740-04:00",
"state": "resolved",
"title": "Zorus Portal Service Disruption",
"updated_at": "2025-09-05T16:15:37.506-04:00",
"url": "https://stspg.io/xdznc6vqv06g"
}
]
}