{
"vendor": "Ecostruxure IT",
"slug": "ecostruxure-it",
"platform": "statuspage",
"status_url": "https://status.ecostruxureit.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-29T19:09:20.862Z",
"resolved_inferred": false,
"started_at": "2026-06-29T18:14:55.397Z",
"state": "resolved",
"title": "SMS 2FA codes are not sent when signing in on ITE",
"updated_at": "2026-06-29T19:09:20.878Z",
"url": "https://stspg.io/4s2y2d64bp8c"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-17T12:54:33.883Z",
"resolved_inferred": false,
"started_at": "2026-06-17T10:12:23.920Z",
"state": "resolved",
"title": "Unable to receive data",
"updated_at": "2026-06-17T12:54:33.900Z",
"url": "https://stspg.io/xxz8krsryhr7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-16T17:36:42.130Z",
"resolved_inferred": false,
"started_at": "2026-06-16T11:21:53.781Z",
"state": "resolved",
"title": "Unable to receive data",
"updated_at": "2026-06-16T17:36:42.150Z",
"url": "https://stspg.io/s2798lbcmt5k"
},
{
"body": "The issue affecting SMS-based two-factor authentication (2FA) has now been resolved.\n\nUsers who were previously unable to log in using SMS as their 2FA method should now be able to access EcoStruxure IT Expert normally.\n\nThank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-18T16:34:17.077Z",
"resolved_inferred": false,
"started_at": "2026-05-18T13:36:25.872Z",
"state": "resolved",
"title": "SMS 2FA Login Issue \u2013 EcoStruxure IT Expert",
"updated_at": "2026-05-18T16:34:17.097Z",
"url": "https://stspg.io/bnkkvnqc4bdr"
},
{
"body": "This incident has been resolved.\n\nDue to a data migration effort, 1 hour and 51 minutes of data are missing from EcoStruxure IT Expert and EcoStruxure Asset Advisor.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-08T10:15:23.000Z",
"resolved_inferred": false,
"started_at": "2026-04-08T07:55:56.606Z",
"state": "resolved",
"title": "Unable to receive data",
"updated_at": "2026-04-08T15:06:20.809Z",
"url": "https://stspg.io/zd8xsggqzpdf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T15:47:35.979Z",
"resolved_inferred": false,
"started_at": "2025-11-18T14:24:24.605Z",
"state": "resolved",
"title": "EcoStruxure IT service disruption",
"updated_at": "2025-11-18T15:47:35.996Z",
"url": "https://stspg.io/cz0lfkzf54zs"
},
{
"body": "We have identified an issue with our mobile app push notifications.\nThe issue caused push notifications on mobile devices to be unavailable. That includes 2FA & alarm push notification",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T08:00:00.000Z",
"resolved_inferred": false,
"started_at": "2025-10-20T08:00:00.000Z",
"state": "resolved",
"title": "EcoStruxure IT mobile app push notifications unavailable",
"updated_at": "2025-10-20T11:01:21.638Z",
"url": "https://stspg.io/d5d7x6v7xnlw"
}
]
}