{
"vendor": "Elastic",
"slug": "elastic",
"platform": "statuspage",
"status_url": "https://status.elastic.co",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "partial",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.",
"first_seen": "2026-09-13T12:30:53Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-13T07:45:44.556Z",
"resolved_inferred": false,
"started_at": "2026-09-12T23:21:39.810Z",
"state": "resolved",
"title": "Delayed Metrics in Cloud Console - GCP us-east4",
"updated_at": "2026-09-13T07:45:44.575Z",
"url": "https://stspg.io/08zq17vq2cb9"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T22:31:01.600Z",
"resolved_inferred": false,
"started_at": "2026-09-10T01:30:58.841Z",
"state": "resolved",
"title": "Kibana access restored for UI-assigned Organization Owners on Hosted deployments",
"updated_at": "2026-09-10T22:31:01.618Z",
"url": "https://stspg.io/dh1b7zfw3t85"
},
{
"body": "We have patched Fleet Server versions 9.5.3 and 9.4.6 with corrected releases deployed as of September 10, 2026 at 21:20 UTC.\n\n-   Upgrading to the current 9.4.6 or 9.5.3 releases will not be affected by this bug as the updated release contains the fix.\n-   If you upgraded to 9.4.6 or 9.5.3 before 21:20 UTC on 10 September 2026, perform the following mitigation:\n    1.  Force restart the Integration Server component of you affected deployment\n    2.  Run cleanup procedures on affected Elastic Agents (see https://support.elastic.co/knowledge/bee1c75c) \u2014 required if agents failed to check in or remained offline after the Integration Server restart\n\nIMPORTANT: The patched Fleet Server is not available outside Elastic Cloud Enterprise (ECE) Stack Packs and Elastic Cloud Hosted (ECH).",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-09T20:44:35.939Z",
"state": "identified",
"title": "Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output",
"updated_at": "2026-09-11T16:00:29.495Z",
"url": "https://stspg.io/jfmrn98pwf2h"
},
{
"body": "From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU regions. This issue has now been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T00:04:57.959Z",
"resolved_inferred": false,
"started_at": "2026-09-02T00:04:57.903Z",
"state": "resolved",
"title": "Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions",
"updated_at": "2026-09-02T00:04:57.968Z",
"url": "https://stspg.io/h2j4gjbzyj4l"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T20:05:48.162Z",
"resolved_inferred": false,
"started_at": "2026-09-01T15:18:03.380Z",
"state": "resolved",
"title": "Issue impacting services running in GCP us-central1",
"updated_at": "2026-09-01T20:05:48.182Z",
"url": "https://stspg.io/w5zlwvkv54rk"
},
{
"body": "Elasticsearch 9.5.3 has been released and all customers currently running 9.5.0, 9.5.1 or 9.5.2 are advised to update to this new version as soon as possible.\n\nImpacted customers are advised to follow the workaround steps from https://github.com/elastic/elasticsearch/issues/158212 after the upgrade.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-01T08:16:01.011Z",
"state": "monitoring",
"title": "Replication bug causing slow recoveries",
"updated_at": "2026-09-03T15:47:17.523Z",
"url": "https://stspg.io/nx73hprsrgph"
},
{
"body": "This is now resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-27T18:33:51.562Z",
"resolved_inferred": false,
"started_at": "2026-08-27T17:11:28.177Z",
"state": "resolved",
"title": "[RESOLVED - 2026-08-26] APM endpoints for serverless projects not available",
"updated_at": "2026-08-27T18:33:51.587Z",
"url": "https://stspg.io/s4j7zbq45775"
},
{
"body": "This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-20T22:13:34.066Z",
"resolved_inferred": false,
"started_at": "2026-08-20T20:22:56.039Z",
"state": "resolved",
"title": "Elevated Error Rates Affecting Managed OTLP",
"updated_at": "2026-08-20T22:13:34.083Z",
"url": "https://stspg.io/0bf0txxmghjs"
},
{
"body": "Azure's storage component issues in the eastus region have been resolved. Consequently, Serverless project creation times have returned to normal and are functioning as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-20T16:22:32.492Z",
"resolved_inferred": false,
"started_at": "2026-08-20T12:48:02.267Z",
"state": "resolved",
"title": "Issue when creating Serverless projects in Azure eastus region",
"updated_at": "2026-08-20T16:22:32.507Z",
"url": "https://stspg.io/8fnt7p434gn5"
},
{
"body": "Elasticsearch 9.5.2 has been released and contains the fix for this issue. Customers running 9.5.0 or 9.5.1 should upgrade to 9.5.2. At this time we are considering this issue resolved and will be providing no further updates.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-20T17:09:48.527Z",
"resolved_inferred": false,
"started_at": "2026-08-14T09:22:03.979Z",
"state": "resolved",
"title": "Elasticsearch 9.5.1: false-positive matches in certain boolean queries",
"updated_at": "2026-08-20T17:09:48.543Z",
"url": "https://stspg.io/ljs46l5tgs50"
},
{
"body": "The microsoft-multilingual-e5-large model has been retired from the Elastic Inference Service. Requests to this model now return an error.\n\nCustomers who wish to use this model with Elastic cloud must create a custom inference endpoint using their own API key. See our inference documentation for further details: https://www.elastic.co/docs/api/doc/elasticsearch/group/endpoint-inference",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-17T11:40:59.675Z",
"resolved_inferred": false,
"started_at": "2026-08-13T08:32:50.464Z",
"state": "resolved",
"title": "Increased error rates for microsoft-multilingual-e5-large",
"updated_at": "2026-08-17T11:40:59.689Z",
"url": "https://stspg.io/gwddkvwr42lr"
},
{
"body": "We've resolved the issue affecting Serverless project creation and modifications. All systems are now operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-13T08:40:40.934Z",
"resolved_inferred": false,
"started_at": "2026-08-13T03:57:56.259Z",
"state": "resolved",
"title": "Serverless project creation delayed or failing",
"updated_at": "2026-08-13T08:40:40.967Z",
"url": "https://stspg.io/yzl6213q1h2x"
},
{
"body": "On 2026-08-06 between 0900 - 1200 UTC, customers in GCP asia-south1 may have experienced high latency when communicating with their Elasticsearch deployments during this window. The cause has been identified and mitigated.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-06T17:41:39.699Z",
"resolved_inferred": false,
"started_at": "2026-08-06T17:41:39.595Z",
"state": "resolved",
"title": "GCP asia-south1 high latency",
"updated_at": "2026-08-06T17:41:39.708Z",
"url": "https://stspg.io/fg0zhd3pvnbn"
},
{
"body": "Elasticsearch 9.5.1 has been released and contains the fix for this issue. Customers running 9.5.0 should upgrade to 9.5.1. At this time we are considering this issue resolved and will be providing no further updates.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-12T08:59:15.843Z",
"resolved_inferred": false,
"started_at": "2026-08-05T22:59:15.267Z",
"state": "resolved",
"title": "Elasticsearch 9.5.0 contains a query-correctness defect",
"updated_at": "2026-08-12T08:59:15.863Z",
"url": "https://stspg.io/21ysb6fmlb1g"
},
{
"body": "All metering errors have been corrected. We will be issuing refunds to the small number of affected customers.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-22T23:14:33.351Z",
"resolved_inferred": false,
"started_at": "2026-07-21T14:24:05.759Z",
"state": "resolved",
"title": "Metering issue with Elastic Cloud Hosted Deployments",
"updated_at": "2026-07-22T23:14:33.369Z",
"url": "https://stspg.io/drr3n7snbrxp"
},
{
"body": "This incident was resolved on Jul 20 14:00 UTC, and was posted retroactively.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-21T14:21:17.860Z",
"resolved_inferred": false,
"started_at": "2026-07-21T13:45:49.344Z",
"state": "resolved",
"title": "AutoOps monitoring data not ingested for subset of deployments",
"updated_at": "2026-07-21T14:21:17.879Z",
"url": "https://stspg.io/3z2bvyhtq1qt"
},
{
"body": "Delivery delays have been resolved, MFA email delivery is fully functional for all customers.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T16:37:31.944Z",
"resolved_inferred": false,
"started_at": "2026-07-21T09:36:40.303Z",
"state": "resolved",
"title": "Elastic Cloud - Email MFA Delivery Delays (Gmail)",
"updated_at": "2026-07-23T16:37:31.958Z",
"url": "https://stspg.io/h34xvx67pp28"
},
{
"body": "Resolved \u2013 This incident is resolved. Between Jul 18 02:40 UTC and Jul 20 14:00 UTC, a subset of Elastic Agents were unable to report metrics to AutoOps across all regions. The underlying issue has been corrected and data is flowing normally. Impacted deployments may notice some gaps in their AutoOps monitoring data during this timeframe.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-18T02:45:00.000Z",
"resolved_inferred": false,
"started_at": "2026-07-18T00:30:00.000Z",
"state": "resolved",
"title": "AutoOps monitoring data not ingested for subset of deployments",
"updated_at": "2026-07-21T12:22:39.016Z",
"url": "https://stspg.io/l2t3l8nlfvz8"
},
{
"body": "This incident has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-15T01:12:36.729Z",
"resolved_inferred": false,
"started_at": "2026-07-15T00:15:42.981Z",
"state": "resolved",
"title": "Cloud Console Deployment Errors",
"updated_at": "2026-07-15T01:12:36.771Z",
"url": "https://stspg.io/6f0jmtf4t9rg"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-13T12:19:15.905Z",
"resolved_inferred": false,
"started_at": "2026-07-13T12:15:22.822Z",
"state": "resolved",
"title": "Elastic Cloud authentication issues using Microsoft login credentials",
"updated_at": "2026-07-13T12:19:15.926Z",
"url": "https://stspg.io/kc1lpvt9sw21"
},
{
"body": "The incident impacting a subset of customers with EIS in EMEA regions has been resolved. Services have been fully restored and the team has confirmed stability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T03:00:07.544Z",
"resolved_inferred": false,
"started_at": "2026-07-02T00:54:12.620Z",
"state": "resolved",
"title": "Regional outage - Elastic Inference Service (EIS)",
"updated_at": "2026-07-02T03:00:07.583Z",
"url": "https://stspg.io/trhr88vq9xfs"
},
{
"body": "The issue affecting EIS for Elastic Cloud customers with projects or deployments on GCP and Azure in EMEA regions has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-01T23:05:06.560Z",
"resolved_inferred": false,
"started_at": "2026-07-01T22:43:53.139Z",
"state": "resolved",
"title": "Partial outage - Elastic Inference Service (EIS)",
"updated_at": "2026-07-01T23:05:06.601Z",
"url": "https://stspg.io/l264gzypyjjm"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-01T20:23:14.680Z",
"resolved_inferred": false,
"started_at": "2026-07-01T15:39:15.671Z",
"state": "resolved",
"title": "Internal Monitoring Data Delay",
"updated_at": "2026-07-01T20:23:14.695Z",
"url": "https://stspg.io/qknrr7g8s0rm"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-29T16:58:55.667Z",
"resolved_inferred": false,
"started_at": "2026-06-29T16:32:48.264Z",
"state": "resolved",
"title": "Issues delivering static assets to products",
"updated_at": "2026-06-29T16:58:55.680Z",
"url": "https://stspg.io/nv9s3z7wc3n1"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-17T17:35:11.249Z",
"resolved_inferred": false,
"started_at": "2026-06-17T15:52:19.068Z",
"state": "resolved",
"title": "Issues with creating/updating Deployments in several regions",
"updated_at": "2026-06-17T17:35:11.292Z",
"url": "https://stspg.io/l728l6ygz0b5"
},
{
"body": "This issue is resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-17T00:59:24.525Z",
"resolved_inferred": false,
"started_at": "2026-06-16T22:54:27.476Z",
"state": "resolved",
"title": "Ingestion issues for Managed OTLP and Managed Intake Service endpoints in the Azure Australia East region",
"updated_at": "2026-06-17T00:59:24.556Z",
"url": "https://stspg.io/n1m433brpkyd"
},
{
"body": "We have identified the root cause and mitigated the issue. Users should now be able to log in to Kibana via the \"Log in with Elastic Cloud\" button.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-16T11:36:48.320Z",
"resolved_inferred": false,
"started_at": "2026-06-16T10:57:53.416Z",
"state": "resolved",
"title": "Issue with Kibana authentication flow",
"updated_at": "2026-06-16T11:36:48.352Z",
"url": "https://stspg.io/nnzfljsnpq39"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-15T19:13:35.803Z",
"resolved_inferred": false,
"started_at": "2026-06-15T17:31:17.474Z",
"state": "resolved",
"title": "Intermittent Elastic Cloud Serverless Availability Issues in AWS us-east-1",
"updated_at": "2026-06-15T19:13:35.846Z",
"url": "https://stspg.io/zb3xswhr3s46"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-04T09:20:24.724Z",
"resolved_inferred": false,
"started_at": "2026-06-04T01:51:36.029Z",
"state": "resolved",
"title": "Customers may see delays with creating Azure serverless projects",
"updated_at": "2026-06-04T09:20:24.742Z",
"url": "https://stspg.io/9l5qt2hrfpb7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-02T19:50:34.752Z",
"resolved_inferred": false,
"started_at": "2026-06-02T13:25:26.662Z",
"state": "resolved",
"title": "Missing Metrics in Cloud Console - Azure North Europe",
"updated_at": "2026-06-02T19:50:34.768Z",
"url": "https://stspg.io/wbmjf7g6sjwd"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-29T18:36:33.684Z",
"resolved_inferred": false,
"started_at": "2026-05-29T18:00:34.620Z",
"state": "resolved",
"title": "Issue creating new projects in AWS ap-southeast-2",
"updated_at": "2026-05-29T18:36:33.712Z",
"url": "https://stspg.io/4v7m2g0hfgw3"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-31T21:33:25.989Z",
"resolved_inferred": false,
"started_at": "2026-05-29T06:32:00.000Z",
"state": "resolved",
"title": "Upstream Azure Outage Causing Service Degradation",
"updated_at": "2026-05-31T21:33:26.003Z",
"url": "https://stspg.io/jscrk4wg0qn1"
},
{
"body": "Some users experienced missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure Southeast Asia region. We have already stabilized the situation.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-26T21:35:35.341Z",
"resolved_inferred": false,
"started_at": "2026-05-26T21:35:35.215Z",
"state": "resolved",
"title": "Missing Metrics in Cloud Console - Azure Southeast Asia",
"updated_at": "2026-05-26T21:35:35.360Z",
"url": "https://stspg.io/125b91v22z26"
},
{
"body": "The system has recovered and functionality has returned to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-23T22:26:10.126Z",
"resolved_inferred": false,
"started_at": "2026-05-23T21:42:03.892Z",
"state": "resolved",
"title": "Missing Metrics in Cloud Console - Azure North Europe",
"updated_at": "2026-05-23T22:26:10.179Z",
"url": "https://stspg.io/4nwtdww4y2lf"
},
{
"body": "Synthetics browser monitors running in Europe-Germany region (GCP europe-west3) for some of the users were experiencing delayed executions results and some of them being stopped. The issue affected both Elastic Cloud Hosted and Elastic Cloud Serverless in that region and other regions were not impacted.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-22T04:54:28.081Z",
"resolved_inferred": false,
"started_at": "2026-05-22T04:54:28.004Z",
"state": "resolved",
"title": "Delayed Execution For Synthetic Monitors in Europe Germany",
"updated_at": "2026-05-22T04:54:28.089Z",
"url": "https://stspg.io/13n63wtnxp9x"
},
{
"body": "The permanent resolution has been implemented, thus concluding our resolution actions. This incident is resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-27T13:06:56.185Z",
"resolved_inferred": false,
"started_at": "2026-05-20T15:29:57.178Z",
"state": "resolved",
"title": "AutoOps Login Issues for New Customers",
"updated_at": "2026-05-27T13:06:56.198Z",
"url": "https://stspg.io/nnr4q2ydbyhz"
},
{
"body": "We have confirmed no further impact from this incident, and are now considering this issue resolved. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T11:11:48.756Z",
"resolved_inferred": false,
"started_at": "2026-05-11T08:00:42.000Z",
"state": "resolved",
"title": "Temporarily unavailability of Serverless Projects Functionality",
"updated_at": "2026-05-11T11:11:48.779Z",
"url": "https://stspg.io/k4j5ft45ch8m"
},
{
"body": "This issue is now resolved. Email delivery has been successful with no monitored issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-09T01:01:25.584Z",
"resolved_inferred": false,
"started_at": "2026-05-08T18:10:52.477Z",
"state": "resolved",
"title": "Issues with Email Alerts",
"updated_at": "2026-05-09T01:01:25.604Z",
"url": "https://stspg.io/4mgbqqy1tqrs"
},
{
"body": "This issue has now been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-30T22:36:54.680Z",
"resolved_inferred": false,
"started_at": "2026-04-30T21:46:01.598Z",
"state": "resolved",
"title": "Delayed AutoOps Metrics in AWS us-east-1",
"updated_at": "2026-04-30T22:36:54.696Z",
"url": "https://stspg.io/fw6w1ctyqw8n"
},
{
"body": "The system has recovered and functionality has returned to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T18:40:35.919Z",
"resolved_inferred": false,
"started_at": "2026-04-28T14:46:42.569Z",
"state": "resolved",
"title": "Missing Metrics in Cloud Console \u2014 US East (us-east-1)",
"updated_at": "2026-04-28T18:40:35.937Z",
"url": "https://stspg.io/r99hn9c1nj8v"
},
{
"body": "The connectivity issues affecting a subset of customers in our AWS EU West (Paris) region have been resolved. Failed probes recovered at 11:36 UTC following remediation of an issue with our underlying cloud infrastructure provider. We are no longer observing any elevated error rates or latency in the region. We apologise for any inconvenience caused and will conduct a post-incident review.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T12:40:52.501Z",
"resolved_inferred": false,
"started_at": "2026-04-27T11:49:33.000Z",
"state": "resolved",
"title": "Elevated Error Rates and Latency \u2014 EU West Region",
"updated_at": "2026-04-27T12:40:52.519Z",
"url": "https://stspg.io/bgpm0g1wmw1z"
},
{
"body": "An incident with an upstream service provider has been resolved, and access to the model is now restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-20T10:41:44.443Z",
"resolved_inferred": false,
"started_at": "2026-04-20T06:37:06.459Z",
"state": "resolved",
"title": "EIS elevated 5xx error rates for model google-gemini-embedding-001",
"updated_at": "2026-04-20T10:41:44.458Z",
"url": "https://stspg.io/s3pp2pw4503w"
},
{
"body": "We have successfully deployed a fix for the PrivateLink hostname issue to the User Console. Customers who experienced incorrect PrivateLink URLs or connectivity issues with their deployments should now see correct hostnames.  We apologize for the inconvenience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-10T19:54:36.238Z",
"resolved_inferred": false,
"started_at": "2026-04-09T20:46:43.845Z",
"state": "resolved",
"title": "Privatelink hostnames reported by API are incorrect",
"updated_at": "2026-04-10T19:54:36.254Z",
"url": "https://stspg.io/ycwz074xy7tr"
},
{
"body": "We have confirmed no further impact from this incident, and are now marking it as resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-10T11:51:26.139Z",
"resolved_inferred": false,
"started_at": "2026-04-09T15:37:13.389Z",
"state": "resolved",
"title": "Connection issue to Kibana via the Cloud UI SSO",
"updated_at": "2026-04-10T11:51:26.170Z",
"url": "https://stspg.io/xtyzzm4k08pc"
},
{
"body": "Issue has been fixed and there should be no more customer impact",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-06T20:43:53.394Z",
"resolved_inferred": false,
"started_at": "2026-04-06T17:58:07.321Z",
"state": "resolved",
"title": "Synthetics service may not run on schedule (us-east-4)",
"updated_at": "2026-04-06T20:43:53.410Z",
"url": "https://stspg.io/mq1zxhymc8nn"
},
{
"body": "Endpoints are operating normally",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-30T19:57:01.585Z",
"resolved_inferred": false,
"started_at": "2026-03-30T18:46:47.970Z",
"state": "resolved",
"title": "Elevated error rates for Claude Sonnet 4.5 EIS inference endpoints",
"updated_at": "2026-03-30T19:57:01.613Z",
"url": "https://stspg.io/vk1fjxc7b051"
},
{
"body": "AutoOps is back to full functionality in the AWS us-east-1 region and the incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-27T07:23:08.363Z",
"resolved_inferred": false,
"started_at": "2026-03-27T04:33:19.440Z",
"state": "resolved",
"title": "AutoOps deployments marked as Inactive in AWS us-east-1 region",
"updated_at": "2026-03-27T07:23:08.397Z",
"url": "https://stspg.io/tjf3974s21v1"
},
{
"body": "This issue is resolved. Customers are now able to create new Serverless projects in the GCP europe-west3 region",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-26T17:42:42.430Z",
"resolved_inferred": false,
"started_at": "2026-03-26T10:51:36.213Z",
"state": "resolved",
"title": "Issue creating new projects in GCP europe-west3",
"updated_at": "2026-03-26T17:42:42.448Z",
"url": "https://stspg.io/n5h2y719bzw2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-09T20:29:56.787Z",
"resolved_inferred": false,
"started_at": "2026-03-09T11:32:34.694Z",
"state": "resolved",
"title": "GCP us-central1 hosting problems",
"updated_at": "2026-03-09T20:29:56.804Z",
"url": "https://stspg.io/g8z99ngjxfvb"
},
{
"body": "Update \u2014 Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS.\n\nAssume the region is unavailable for the foreseeable future.\n\nFor assistance, please open a case in our Support portal (https://support.elastic.co) or email support@elastic.co.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-03-02T06:23:20.799Z",
"state": "identified",
"title": "Connectivity disruption for AWS Bahrain (me-south-1)",
"updated_at": "2026-08-10T16:46:19.746Z",
"url": "https://stspg.io/w6dmrtc20hz7"
},
{
"body": "This incident is resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2026-02-26T17:07:16.810Z",
"resolved_inferred": false,
"started_at": "2026-02-26T11:29:20.978Z",
"state": "resolved",
"title": "fleet-server rejecting new incoming connections",
"updated_at": "2026-02-26T17:07:16.824Z",
"url": "https://stspg.io/68x10w551mwy"
},
{
"body": "404 errors have been resolved on the elastic.co webpage.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-02-25T14:38:43.410Z",
"resolved_inferred": false,
"started_at": "2026-02-25T14:33:24.427Z",
"state": "resolved",
"title": "Intermittent 404s when accessing elastic.co webpage",
"updated_at": "2026-02-25T14:38:43.450Z",
"url": "https://stspg.io/1ft51k2hrx10"
},
{
"body": "This issue is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-02-18T19:12:08.321Z",
"resolved_inferred": false,
"started_at": "2026-02-18T17:56:44.173Z",
"state": "resolved",
"title": "Issues provisioning new Elastic Cloud Hosted capacity in Azure regions",
"updated_at": "2026-02-18T19:12:08.344Z",
"url": "https://stspg.io/8q9ctl41b7zb"
}
]
}