{
"vendor": "ESET",
"slug": "eset",
"platform": "statuspage",
"status_url": "https://status.eset.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "maintenance",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T08:00:00.000+02:00",
"state": "maintenance",
"title": "ESET Connect 3.13 release: EU + US + JPN",
"updated_at": "2026-09-16T08:00:08.324+02:00",
"url": "https://stspg.io/hnjcp1nkjcb3"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "maintenance",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-16T12:28:20Z",
"resolved_inferred": true,
"started_at": "2026-09-15T08:00:00.000+02:00",
"state": "maintenance",
"title": "ESET Connect 3.13 release: CA + DE",
"updated_at": "2026-09-15T08:00:12.683+02:00",
"url": "https://stspg.io/c8kd939qv0d8"
},
{
"body": "The service should be restored in both regions. We continue to monitor the behavior.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-14T21:29:48.699+02:00",
"state": "monitoring",
"title": "MS Exchange Online email scanning delayed in US and EU",
"updated_at": "2026-09-16T11:08:52.137+02:00",
"url": "https://stspg.io/0pgqyxlhj5dc"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-14T12:29:13Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-14T09:20:00.000+02:00",
"state": "maintenance",
"title": "[ESET Business Account, ESET PROTECT Hub] planned maintenance",
"updated_at": "2026-09-14T09:20:07.200+02:00",
"url": "https://stspg.io/g9r9fs50zv43"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-14T12:29:13Z",
"impact": "maintenance",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-15T12:28:18Z",
"resolved_inferred": true,
"started_at": "2026-09-14T08:00:00.000+02:00",
"state": "maintenance",
"title": "ESET Connect 3.12 HF release: CA + DE + EU + US + JPN",
"updated_at": "2026-09-14T08:00:17.109+02:00",
"url": "https://stspg.io/v9nvgmhvhn61"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T10:14:16.516+02:00",
"resolved_inferred": false,
"started_at": "2026-09-09T11:23:12.674+02:00",
"state": "resolved",
"title": "ESET Secure Authentication performance issues",
"updated_at": "2026-09-14T10:14:16.544+02:00",
"url": "https://stspg.io/bnjyjqz2b5fs"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "maintenance",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-09T12:30:34Z",
"resolved_inferred": true,
"started_at": "2026-09-08T10:00:00.000+02:00",
"state": "maintenance",
"title": "[ESET Secure Authentication] planned maintenance",
"updated_at": "2026-09-08T10:00:08.069+02:00",
"url": "https://stspg.io/vm8m6vrsyfmn"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-07T12:26:33Z",
"impact": "maintenance",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-09-08T12:29:58Z",
"resolved_inferred": true,
"started_at": "2026-09-07T10:00:00.000+02:00",
"state": "maintenance",
"title": "[ESET Secure Authentication] planned maintenance",
"updated_at": "2026-09-07T10:00:14.651+02:00",
"url": "https://stspg.io/82mdjkwpv0q8"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-04T08:33:09Z",
"resolved_at": "2026-09-04T09:06:33Z",
"resolved_inferred": true,
"started_at": "2026-09-04T08:00:00.000+02:00",
"state": "maintenance",
"title": "[ESET PROTECT] planned maintenance",
"updated_at": "2026-09-04T08:00:09.065+02:00",
"url": "https://stspg.io/0d1v61kyrk6w"
},
{
"body": "On 3 September at 13:10, a fix was successfully deployed. All affected instances should now be accessible and operating normally. Since the deployment, no new reports of the issue have been received, indicating that the incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T10:07:43.658+02:00",
"resolved_inferred": false,
"started_at": "2026-09-03T12:48:30.901+02:00",
"state": "resolved",
"title": "ESET PROTECT login failures and redirects",
"updated_at": "2026-09-04T10:07:43.672+02:00",
"url": "https://stspg.io/pym5sd67c04j"
},
{
"body": "The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-14T13:59:02.323+02:00",
"resolved_inferred": false,
"started_at": "2026-08-14T10:28:52.548+02:00",
"state": "resolved",
"title": "Unable to create new users in ESET PROTECT Hub",
"updated_at": "2026-08-14T13:59:02.342+02:00",
"url": "https://stspg.io/sds08y8tksf7"
},
{
"body": "The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-06T12:07:11.758+02:00",
"resolved_inferred": false,
"started_at": "2026-08-04T09:25:09.200+02:00",
"state": "resolved",
"title": "Degraded performance of ESET Secure Authentication Apple Push Notification Service",
"updated_at": "2026-08-06T12:07:11.782+02:00",
"url": "https://stspg.io/c2yrkq8z0njx"
},
{
"body": "A fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-24T10:04:58.237+02:00",
"resolved_inferred": false,
"started_at": "2026-07-23T18:30:08.000+02:00",
"state": "resolved",
"title": "Cloud services availability degraded in US region",
"updated_at": "2026-07-24T10:04:58.254+02:00",
"url": "https://stspg.io/xclhwl939t5d"
},
{
"body": "The issue should be resolved and the functionality restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-07T19:02:59.722+02:00",
"resolved_inferred": false,
"started_at": "2026-07-07T09:14:56.454+02:00",
"state": "resolved",
"title": "Intermittent Login Issues with ESET Cloud services",
"updated_at": "2026-07-07T19:02:59.792+02:00",
"url": "https://stspg.io/nmlq21grctds"
},
{
"body": "We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-06-29T13:40:41.500+02:00",
"state": "investigating",
"title": "Customers connected via Telia ISP cannot connect to ESET Cloud Services",
"updated_at": "2026-06-29T13:44:13.191+02:00",
"url": "https://stspg.io/vfx6pz2hs2fn"
},
{
"body": "The situation has now been formally resolved, and all affected services have been fully restored to normal operational status",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-15T12:30:57.972+02:00",
"resolved_inferred": false,
"started_at": "2026-06-03T11:47:48.663+02:00",
"state": "resolved",
"title": "ESET PROTECT: Degraded user interface performance",
"updated_at": "2026-06-15T12:30:58.014+02:00",
"url": "https://stspg.io/0c6wv43lv9sf"
},
{
"body": "The issue was resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-05T09:12:58.863+02:00",
"resolved_inferred": false,
"started_at": "2026-05-04T16:15:09.382+02:00",
"state": "resolved",
"title": "ESET PROTECT EU: Performance degradation",
"updated_at": "2026-05-05T09:12:58.882+02:00",
"url": "https://stspg.io/2vsvbncgf3ds"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T10:56:49.336+02:00",
"resolved_inferred": false,
"started_at": "2026-04-30T17:18:13.014+02:00",
"state": "resolved",
"title": "Provisioning affected in EU region",
"updated_at": "2026-05-04T10:56:49.351+02:00",
"url": "https://stspg.io/c7nnrssft3xd"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-20T15:05:28.954+02:00",
"resolved_inferred": false,
"started_at": "2026-04-20T10:15:08.841+02:00",
"state": "resolved",
"title": "Live Installer may fail to run",
"updated_at": "2026-04-20T15:05:28.969+02:00",
"url": "https://stspg.io/8y8y1h31n8fk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-13T20:03:38.587+01:00",
"resolved_inferred": false,
"started_at": "2026-03-13T13:20:10.960+01:00",
"state": "resolved",
"title": "Enrollment of Android devices in Device Owner mode fails",
"updated_at": "2026-03-13T20:03:38.606+01:00",
"url": "https://stspg.io/1q8g311mycbf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-10T20:49:54.456+01:00",
"resolved_inferred": false,
"started_at": "2026-03-10T10:40:48.104+01:00",
"state": "resolved",
"title": "ESET PROTECT: degraded performance of the consoles hosted in EU",
"updated_at": "2026-03-10T20:49:54.471+01:00",
"url": "https://stspg.io/jqsc4670fltq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-09T10:12:59.008+01:00",
"resolved_inferred": false,
"started_at": "2026-03-06T15:23:49.000+01:00",
"state": "resolved",
"title": "ESET LiveGrid intermittent connectivity issues",
"updated_at": "2026-03-09T10:12:59.028+01:00",
"url": "https://stspg.io/pb4mnyp5ltrr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-04T09:26:42.386+01:00",
"resolved_inferred": false,
"started_at": "2026-03-04T08:59:38.698+01:00",
"state": "resolved",
"title": "ESET PROTECT in EU: \"Login failed: Communication error\" on login attempt",
"updated_at": "2026-03-04T09:26:42.401+01:00",
"url": "https://stspg.io/r57mlmqw44g0"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-18T15:19:20.376+01:00",
"resolved_inferred": false,
"started_at": "2026-02-18T11:25:35.421+01:00",
"state": "resolved",
"title": "EP | Machines hosted in cloud can't enroll",
"updated_at": "2026-02-18T15:19:20.392+01:00",
"url": "https://stspg.io/46pcfyjjw2vc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-02T12:29:51.739+01:00",
"resolved_inferred": false,
"started_at": "2026-01-30T13:47:45.518+01:00",
"state": "resolved",
"title": "ESET PROTECT: Customers may encounter an error when trying to save Syslog settings in EU",
"updated_at": "2026-02-02T12:29:51.758+01:00",
"url": "https://stspg.io/6zsflnyw8vm0"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-30T20:19:56.490+01:00",
"resolved_inferred": false,
"started_at": "2026-01-29T20:43:54.220+01:00",
"state": "resolved",
"title": "ESET PROTECT: Unable to work after logging in",
"updated_at": "2026-01-30T20:19:56.507+01:00",
"url": "https://stspg.io/6cs53hzx922f"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-26T11:36:05.101+01:00",
"resolved_inferred": false,
"started_at": "2026-01-23T21:36:51.859+01:00",
"state": "resolved",
"title": "Initial Syslog configuration does not work in the US region.",
"updated_at": "2026-01-26T11:41:42.818+01:00",
"url": "https://stspg.io/2jfdgz63k5xk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-21T15:13:57.621+01:00",
"resolved_inferred": false,
"started_at": "2026-01-21T09:58:17.130+01:00",
"state": "resolved",
"title": "SMS and push authentication messages not working in ESET Secure Authentication",
"updated_at": "2026-01-21T15:13:57.639+01:00",
"url": "https://stspg.io/1qf7b1x4t3mt"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-12T18:47:15.348+01:00",
"resolved_inferred": false,
"started_at": "2025-12-12T12:36:42.967+01:00",
"state": "resolved",
"title": "ESET Cloud Office Security: Some of the login attempts may fail",
"updated_at": "2025-12-12T18:47:15.365+01:00",
"url": "https://stspg.io/k86q8kt5gddv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-12T10:08:37.119+01:00",
"resolved_inferred": false,
"started_at": "2025-12-11T12:20:39.133+01:00",
"state": "resolved",
"title": "ESET MSP Administrator login issues",
"updated_at": "2025-12-12T10:08:37.140+01:00",
"url": "https://stspg.io/dk0dz5qk2y08"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-10T20:14:30.889+01:00",
"resolved_inferred": false,
"started_at": "2025-12-10T13:59:01.811+01:00",
"state": "resolved",
"title": "ESET PROTECT Hub Major Outage",
"updated_at": "2025-12-10T20:14:30.905+01:00",
"url": "https://stspg.io/mppfn9w6sdf5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T10:13:37.569+01:00",
"resolved_inferred": false,
"started_at": "2025-11-13T11:24:56.628+01:00",
"state": "resolved",
"title": "ESET Inspect instances may experience degraded performance",
"updated_at": "2025-11-18T10:13:37.586+01:00",
"url": "https://stspg.io/snncp86skncb"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-17T11:07:36.176+01:00",
"resolved_inferred": false,
"started_at": "2025-11-12T22:30:37.242+01:00",
"state": "resolved",
"title": "ESET Inspect instances may be unavailable for the US and Japan regions",
"updated_at": "2025-11-17T11:07:36.193+01:00",
"url": "https://stspg.io/29s5r9dh993m"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-08T08:36:04.513+01:00",
"resolved_inferred": false,
"started_at": "2025-11-07T16:55:06.466+01:00",
"state": "resolved",
"title": "Login issues with multiple services",
"updated_at": "2025-11-08T08:36:04.533+01:00",
"url": "https://stspg.io/g6l33tqsprzs"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-05T17:39:48.825+01:00",
"resolved_inferred": false,
"started_at": "2025-11-05T10:45:23.000+01:00",
"state": "resolved",
"title": "ESET PROTECT: Log in and performance issues",
"updated_at": "2025-11-05T17:39:48.844+01:00",
"url": "https://stspg.io/36f30yw0fy5q"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T17:19:39.033+02:00",
"resolved_inferred": false,
"started_at": "2025-10-20T13:01:46.647+02:00",
"state": "resolved",
"title": "ESET Secure Authentication - push authentication may fail",
"updated_at": "2025-10-20T17:19:39.054+02:00",
"url": "https://stspg.io/tpym7jjxtwtl"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T13:13:59.946+02:00",
"resolved_inferred": false,
"started_at": "2025-10-20T11:13:02.678+02:00",
"state": "resolved",
"title": "ESET PROTECT: Agent replication may fail with 502 error",
"updated_at": "2025-10-20T13:13:59.965+02:00",
"url": "https://stspg.io/5md4px12d3zy"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T10:35:37.570+02:00",
"resolved_inferred": false,
"started_at": "2025-10-17T13:32:06.000+02:00",
"state": "resolved",
"title": "Registration of new accounts might fail",
"updated_at": "2025-10-20T10:35:37.585+02:00",
"url": "https://stspg.io/qdm1x5s2j3g9"
},
{
"body": "This incident has been resolved.",
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},
{
"body": "This incident has been resolved.",
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"url": "https://stspg.io/2xsvc1x8rxml"
},
{
"body": "This incident has been resolved.",
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},
{
"body": "This incident has been resolved.",
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"title": "ESET PROTECT: Intermittent \"Failed to load data\" errors on installers creation",
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"url": "https://stspg.io/rmr0zm93rxdg"
},
{
"body": "This incident has been resolved.",
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"title": "ESET Secure Authentication not accessible",
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"url": "https://stspg.io/d4t2dwj7zn7m"
}
]
}