{
"vendor": "eToro",
"slug": "etoro",
"platform": "statuspage",
"status_url": "https://status.etoro.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T19:20:00.145Z",
"resolved_inferred": false,
"started_at": "2026-09-15T18:45:30.474Z",
"state": "resolved",
"title": "Issue Affecting Credit Card Deposit Authentication",
"updated_at": "2026-09-15T19:20:00.161Z",
"url": "https://stspg.io/bvlpcfjgbhlx"
},
{
"body": "The issue affecting outbound payments from eToro Money has now been resolved.\n\nAll outbound payments are now fully enabled, and clients can complete their transactions as expected.\n\nWe sincerely apologize for the inconvenience and appreciate your patience while our team worked to resolve the issue.\n\nThank you for your understanding.\n\nSincerely,\nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-07T14:09:29.294Z",
"resolved_inferred": false,
"started_at": "2026-08-07T08:41:12.754Z",
"state": "resolved",
"title": "Outbound eToro Money Payments Temporarily Halted",
"updated_at": "2026-08-07T14:09:29.308Z",
"url": "https://stspg.io/bdk6rwlsggnk"
},
{
"body": "The issue affecting credit card deposits has now been resolved.\n\nCustomers can now enter their credit card details and complete deposits as expected.\n\nWe sincerely apologize for the inconvenience and appreciate your patience while our team worked to resolve the issue.\n\nThank you for your understanding.\n\nSincerely,\nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-07T14:13:51.959Z",
"resolved_inferred": false,
"started_at": "2026-07-07T13:45:28.633Z",
"state": "resolved",
"title": "Temporary Issue with Credit Card Deposits",
"updated_at": "2026-07-07T14:13:51.976Z",
"url": "https://stspg.io/g5507mkr79wg"
},
{
"body": "We've restored all affected services, and the customer impact has been mitigated.\n\nDeposits, withdrawals, and the ability to open new positions are now functioning normally. Our team will continue to closely monitor the platform to ensure everything remains stable.\n\nWe sincerely apologize for the disruption and thank you for your patience and understanding throughout this incident.\n\nSincerely,\nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-28T17:12:34.199Z",
"resolved_inferred": false,
"started_at": "2026-06-28T13:20:11.757Z",
"state": "resolved",
"title": "Temporary Issue with Deposits and Withdrawals",
"updated_at": "2026-06-28T17:12:34.216Z",
"url": "https://stspg.io/mvk6vbyv21pq"
},
{
"body": "Dear Customers,\n\nThe issue has been resolved. \n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely,\nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T15:16:19.603Z",
"resolved_inferred": false,
"started_at": "2026-06-25T14:21:57.000Z",
"state": "resolved",
"title": "Placing Open orders is unavailable",
"updated_at": "2026-06-25T15:16:19.618Z",
"url": "https://stspg.io/gcgdv0ls9hjy"
},
{
"body": "Dear eToro Customers and Partners,\nThe incident has been resolved.\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T09:05:24.528Z",
"resolved_inferred": false,
"started_at": "2026-06-25T08:07:15.678Z",
"state": "resolved",
"title": "Incorrect Daily Change Display for Certain Instruments and Account Balances",
"updated_at": "2026-06-25T09:05:24.547Z",
"url": "https://stspg.io/52sn97s1fnb2"
},
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-23T12:11:38.199Z",
"resolved_inferred": false,
"started_at": "2026-06-23T09:29:24.291Z",
"state": "resolved",
"title": "Incorrect Daily Change Percentage for Certain Instruments",
"updated_at": "2026-06-23T12:11:38.215Z",
"url": "https://stspg.io/qndx3gl2mv5l"
},
{
"body": "The issue affecting some pages in the iOS app has been resolved.\n\nA hotfix was deployed, and our QA team has verified that it successfully restored functionality for the affected pages, including the Deposit, Registration, and News pages.\n\nWe apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue.\n\nSincerely,\nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-20T05:16:38.556Z",
"resolved_inferred": false,
"started_at": "2026-06-19T17:45:55.839Z",
"state": "resolved",
"title": "iOS App Service Page Loading Degradation",
"updated_at": "2026-06-20T05:16:38.574Z",
"url": "https://stspg.io/30fbfvhfz29l"
},
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-11T20:59:51.456Z",
"resolved_inferred": false,
"started_at": "2026-06-11T17:53:40.598Z",
"state": "resolved",
"title": "Credit Card Deposit Processing Delays",
"updated_at": "2026-06-11T20:59:51.468Z",
"url": "https://stspg.io/b18lct3bk6lz"
},
{
"body": "Dear eToro Customers and Partners,\n \nThe incident has been resolved. Clients can now fully manage limit (rate) orders placed during the incident, including:\n- Canceling existing limit orders;\n- Having limit orders executed normally once the requested market rate is reached.\n\nWe apologize for the inconvenience and appreciate your understanding.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T13:38:03.300Z",
"resolved_inferred": false,
"started_at": "2026-05-11T09:39:17.313Z",
"state": "resolved",
"title": "Some Clients unable to execute or cancel Limit Orders",
"updated_at": "2026-05-11T13:38:03.314Z",
"url": "https://stspg.io/wgk0pfm0z7fw"
},
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-29T17:59:37.189Z",
"resolved_inferred": false,
"started_at": "2026-04-29T15:24:41.564Z",
"state": "resolved",
"title": "Charts are not loading on the platform for some instruments",
"updated_at": "2026-04-29T17:59:37.204Z",
"url": "https://stspg.io/rm9004z1zn55"
},
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T20:31:21.045Z",
"resolved_inferred": false,
"started_at": "2026-04-27T19:36:53.912Z",
"state": "resolved",
"title": "Prices are not updated for the instruments",
"updated_at": "2026-04-27T20:31:21.064Z",
"url": "https://stspg.io/zqn4mr1vg51x"
},
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-30T11:21:54.230Z",
"resolved_inferred": false,
"started_at": "2026-03-30T10:41:37.896Z",
"state": "resolved",
"title": "The markets may be displayed as closed",
"updated_at": "2026-03-30T11:21:54.249Z",
"url": "https://stspg.io/7s1yg3x0m5hk"
},
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-17T13:24:42.840Z",
"resolved_inferred": false,
"started_at": "2026-03-17T11:14:10.911Z",
"state": "resolved",
"title": "Login is currently unavailable",
"updated_at": "2026-03-17T13:24:42.855Z",
"url": "https://stspg.io/nqjqjmg0l60g"
},
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-15T14:36:36.278Z",
"resolved_inferred": false,
"started_at": "2026-03-15T14:27:14.000Z",
"state": "resolved",
"title": "Crypto markets may be displayed as closed",
"updated_at": "2026-03-15T14:36:36.299Z",
"url": "https://stspg.io/000jqf3k8bsc"
},
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-24T06:29:17.947Z",
"resolved_inferred": false,
"started_at": "2026-02-22T19:48:37.091Z",
"state": "resolved",
"title": "Some users unable to view individual stocks in the Watchlist",
"updated_at": "2026-02-24T06:29:17.967Z",
"url": "https://stspg.io/6kj6wwc4jd88"
},
{
"body": "Dear eToro Customers,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-22T15:06:49.443Z",
"resolved_inferred": false,
"started_at": "2026-02-22T12:17:56.634Z",
"state": "resolved",
"title": "Some users unable to view individual stocks in the Watchlist",
"updated_at": "2026-02-22T15:06:49.458Z",
"url": "https://stspg.io/p56sm7w6ngdd"
},
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T14:30:06.495Z",
"resolved_inferred": false,
"started_at": "2025-11-18T13:53:06.761Z",
"state": "resolved",
"title": "Login is currently unavailable for some users",
"updated_at": "2025-11-18T14:30:06.513Z",
"url": "https://stspg.io/2qgvvycpd5m3"
},
{
"body": "Dear eToro Customers and Partners,\n\nThe incident has been resolved.\n\nWe apologize for the inconvenience and appreciate your understanding in this matter.\n\nSincerely, \nThe eToro Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T10:32:30.065Z",
"resolved_inferred": false,
"started_at": "2025-10-21T10:18:03.184Z",
"state": "resolved",
"title": "Portfolio balance and Instruments Profit/ Lost are displaying incorrectly",
"updated_at": "2025-10-21T10:32:30.080Z",
"url": "https://stspg.io/7p7w16xsxp3q"
}
]
}