{
"vendor": "Experian",
"slug": "experian",
"platform": "statuspage",
"status_url": "https://status.edq.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-26T10:24:41.589Z",
"resolved_inferred": false,
"started_at": "2026-08-26T10:24:10.397Z",
"state": "resolved",
"title": "High response time on EDQ Address Validate Restv2",
"updated_at": "2026-08-26T10:24:41.602Z",
"url": "https://stspg.io/c1950nm7r9nz"
},
{
"body": "Service has returned to normal operating levels and remains stable. The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-16T02:15:21.451Z",
"resolved_inferred": false,
"started_at": "2026-08-15T22:25:57.543Z",
"state": "resolved",
"title": "Phone Validation Service Degradation",
"updated_at": "2026-08-16T02:15:21.468Z",
"url": "https://stspg.io/hn9ksbz5l9n9"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-24T04:59:56.315Z",
"resolved_inferred": false,
"started_at": "2026-07-24T04:21:55.693Z",
"state": "resolved",
"title": "Address Validate REST v2 and EAV performance degradation (AUS)",
"updated_at": "2026-07-24T04:59:56.334Z",
"url": "https://stspg.io/79ddbdv6lqjb"
},
{
"body": "Response times and errors rates stabilised, we are monitoring closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-13T07:34:34.511Z",
"resolved_inferred": false,
"started_at": "2026-07-13T02:11:32.849Z",
"state": "resolved",
"title": "Address Validate REST v2 and EAV performance degradation (AUS)",
"updated_at": "2026-07-13T07:34:34.527Z",
"url": "https://stspg.io/d7zwvyy9290m"
},
{
"body": "Response times and errors rates have returned to normal, we are monitoring closely",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T09:21:30.133Z",
"resolved_inferred": false,
"started_at": "2026-07-10T07:17:35.051Z",
"state": "resolved",
"title": "Address Validate REST v2 and EAV performance degradation (AUS)",
"updated_at": "2026-07-10T09:21:30.146Z",
"url": "https://stspg.io/19k61rxrrn6g"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T19:26:12.167Z",
"resolved_inferred": false,
"started_at": "2026-07-02T16:40:42.071Z",
"state": "resolved",
"title": "File transfer (STS) issues with Hosted Data Studio - Multi Tenant",
"updated_at": "2026-07-02T19:26:12.180Z",
"url": "https://stspg.io/9yygy7fllx69"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-01T01:58:38.227Z",
"resolved_inferred": false,
"started_at": "2026-07-01T01:35:42.751Z",
"state": "resolved",
"title": "Phone Validation Increased Response Times",
"updated_at": "2026-07-01T01:58:38.247Z",
"url": "https://stspg.io/st9byqz9f0r9"
},
{
"body": "The service is now responding normally - monitoring closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-22T14:20:35.966Z",
"resolved_inferred": false,
"started_at": "2026-06-22T11:09:10.943Z",
"state": "resolved",
"title": "High response times for EAV and AV (REST v2) in Australia region",
"updated_at": "2026-06-22T14:20:35.980Z",
"url": "https://stspg.io/yn6cq6v3p8kb"
},
{
"body": "This incident has been resolved, service is now operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-18T11:30:46.000Z",
"resolved_inferred": false,
"started_at": "2026-06-18T07:57:24.433Z",
"state": "resolved",
"title": "UK phone number validations that include landline checks are timing out (error code 408)",
"updated_at": "2026-06-18T11:51:02.102Z",
"url": "https://stspg.io/pkth33p2h0rk"
},
{
"body": "This is a retrospective notification to customers, that between 00:20 to 01:20 UTC on 11 May 2026, some customers using Email Validate real time might have seen connectivity and or timeouts against the Experian endpoint. This issue is now resolved and we are monitoring closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T11:01:08.946Z",
"resolved_inferred": false,
"started_at": "2026-05-11T11:01:08.874Z",
"state": "resolved",
"title": "EV RT connectivity issues on 00:20 to 01:20 UTC 11 May",
"updated_at": "2026-05-11T11:01:38.522Z",
"url": "https://stspg.io/vbh0ljg7clf7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T10:21:08.170Z",
"resolved_inferred": false,
"started_at": "2026-05-11T06:00:41.000Z",
"state": "resolved",
"title": "Performance Degraded - Email Validate Batch",
"updated_at": "2026-05-11T10:21:08.183Z",
"url": "https://stspg.io/360hwmh0z4zy"
},
{
"body": "Incident is being closed as service is has been running with optimal performance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T10:37:53.980Z",
"resolved_inferred": false,
"started_at": "2026-05-04T07:30:18.686Z",
"state": "resolved",
"title": "Hosted Aperture Data Studio AU1 Slow Workflow Execution.",
"updated_at": "2026-05-04T10:37:53.994Z",
"url": "https://stspg.io/ytts14lfcx6l"
},
{
"body": "The issue have been identiified and the issue is now fixed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-29T11:55:21.208Z",
"resolved_inferred": false,
"started_at": "2026-04-29T11:24:10.938Z",
"state": "resolved",
"title": "Incident Notification P2 - Issue with EAV/AV SOAP - OPEN",
"updated_at": "2026-04-29T11:55:21.224Z",
"url": "https://stspg.io/nhrt3s5p3zfz"
},
{
"body": "No further re-occurrences and the response times on the platform have been stable. This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-29T08:03:55.253Z",
"resolved_inferred": false,
"started_at": "2026-04-29T06:32:10.842Z",
"state": "resolved",
"title": "Email Validate Real Time - Some customers might have experienced elevated response times",
"updated_at": "2026-04-29T08:03:55.270Z",
"url": "https://stspg.io/g45lptp367b1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T00:45:10.000Z",
"resolved_inferred": false,
"started_at": "2026-04-28T00:15:59.000Z",
"state": "resolved",
"title": "Higher response times for EAV and Address Validate v2 in ANZ region",
"updated_at": "2026-04-28T02:18:18.044Z",
"url": "https://stspg.io/r9dyhf6wvt1v"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T03:00:23.000Z",
"resolved_inferred": false,
"started_at": "2026-04-27T02:50:22.000Z",
"state": "resolved",
"title": "Higher response times for EAV and Address Validate v2 in ANZ region",
"updated_at": "2026-04-27T03:36:00.461Z",
"url": "https://stspg.io/dc2k077p405n"
},
{
"body": "This incident has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T05:30:31.000Z",
"resolved_inferred": false,
"started_at": "2026-04-23T04:45:22.000Z",
"state": "resolved",
"title": "Address validation - Elevated Response Times and Intermittent Errors",
"updated_at": "2026-04-23T06:04:21.789Z",
"url": "https://stspg.io/93xv708kxl6t"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-15T08:18:45.226Z",
"resolved_inferred": false,
"started_at": "2026-04-15T08:02:17.033Z",
"state": "resolved",
"title": "Experian Hosted Aperture Data Studio service outage",
"updated_at": "2026-04-15T08:18:45.243Z",
"url": "https://stspg.io/4msmv499tm7t"
},
{
"body": "Some customers in ANZ region may have seen higher response times than normal for a short time, around 3am UTC.  We are investigating.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-14T07:09:22.733Z",
"resolved_inferred": false,
"started_at": "2026-04-14T07:09:22.690Z",
"state": "resolved",
"title": "Higher response times for EAV and Address Validate v2 in ANZ region",
"updated_at": "2026-04-14T07:09:22.744Z",
"url": "https://stspg.io/3hcw44syy67w"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-30T15:02:01.118Z",
"resolved_inferred": false,
"started_at": "2026-03-30T07:40:36.713Z",
"state": "resolved",
"title": "Experian Hosted Aperture Data Studio service outage",
"updated_at": "2026-03-30T15:02:01.134Z",
"url": "https://stspg.io/nmh1rxvwj9bm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-30T02:30:06.000Z",
"resolved_inferred": false,
"started_at": "2026-03-30T02:15:53.000Z",
"state": "resolved",
"title": "High error rates detected across the EAV US Cloud instance.",
"updated_at": "2026-03-30T06:48:25.000Z",
"url": "https://stspg.io/34lt9chmw11m"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-25T00:20:51.000Z",
"resolved_inferred": false,
"started_at": "2026-03-24T23:42:00.000Z",
"state": "resolved",
"title": "Higher response times on ANZ region for Address Validation (REST v2) & EAV",
"updated_at": "2026-03-25T00:37:56.023Z",
"url": "https://stspg.io/7b7jfrhh19th"
},
{
"body": "This incident has been resolved, response time is back to normal",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-12T01:15:53.000Z",
"resolved_inferred": false,
"started_at": "2026-03-12T01:15:53.000Z",
"state": "resolved",
"title": "High Response Time - Address Validate V2 REST & Experian Address Validate",
"updated_at": "2026-03-12T02:37:00.845Z",
"url": "https://stspg.io/ypmk6yyl1mh4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-07T17:15:05.135Z",
"resolved_inferred": false,
"started_at": "2026-03-07T14:59:13.334Z",
"state": "resolved",
"title": "Degraded performance for EAV and GI",
"updated_at": "2026-03-07T17:15:05.148Z",
"url": "https://stspg.io/tx7ysvqscrsz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-05T07:21:10.421Z",
"resolved_inferred": false,
"started_at": "2026-03-05T06:33:10.797Z",
"state": "resolved",
"title": "Address Validate (SOAP) performance degradation",
"updated_at": "2026-03-05T07:21:10.436Z",
"url": "https://stspg.io/zcgcyk3jr6q7"
},
{
"body": "Between 12:08:05 (UTC) and 12:15:01 (UTC) - some customers may have seen intermittent timeouts on their phone validation requests.  The platform is now stable and we are monitoring closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-11T14:15:07.557Z",
"resolved_inferred": false,
"started_at": "2026-02-11T14:15:07.506Z",
"state": "resolved",
"title": "Phone Validation Service Degradation",
"updated_at": "2026-02-11T14:15:33.304Z",
"url": "https://stspg.io/v50l9p075xnj"
},
{
"body": "The service response time is now stable - we are monitoring closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-06T10:20:09.945Z",
"resolved_inferred": false,
"started_at": "2026-02-06T09:23:02.019Z",
"state": "resolved",
"title": "Experian Address Validate and Address Validate (REST v2) High Response times",
"updated_at": "2026-02-06T10:20:21.303Z",
"url": "https://stspg.io/70h8fvdpcbyh"
},
{
"body": "Between 1600 and 1900 UTC on 30 Jan, some customers may have seen higher response times and intermittent errors during this time. The application is now stable, and we are monitoring closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-31T00:22:26.146Z",
"resolved_inferred": false,
"started_at": "2026-01-31T00:22:26.071Z",
"state": "resolved",
"title": "IST - High Response Times",
"updated_at": "2026-01-31T00:22:26.156Z",
"url": "https://stspg.io/shkgkzyxz5hr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-14T13:30:41.845Z",
"resolved_inferred": false,
"started_at": "2026-01-14T10:34:05.788Z",
"state": "resolved",
"title": "Degraded performance service - Experian Hosted Aperture Data Studio - MT",
"updated_at": "2026-01-14T13:30:41.860Z",
"url": "https://stspg.io/dn1lw4jls57p"
},
{
"body": "This incident has been resolved. Errors have cleared and we are monitoring closely",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-07T13:36:59.089Z",
"resolved_inferred": false,
"started_at": "2026-01-07T12:30:54.977Z",
"state": "resolved",
"title": "EAV and Address Validate V2 REST intermittent errors",
"updated_at": "2026-01-07T13:36:59.107Z",
"url": "https://stspg.io/fvtyxsjx12s8"
},
{
"body": "Performance issues with format requests have been fixed, and performance is back to normal levels - we are monitoring closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-28T17:17:23.982Z",
"resolved_inferred": false,
"started_at": "2025-11-28T16:51:06.582Z",
"state": "resolved",
"title": "High response time for Address Validate REST v2 and Experian Address Validate",
"updated_at": "2025-11-28T17:17:24.000Z",
"url": "https://stspg.io/qdzgkbb1ty66"
},
{
"body": "Some customers may have seen intermittent higher response times between 08:50 and 09:15 UTC.  Services have stabilized, and we are monitoring closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-26T10:17:43.355Z",
"resolved_inferred": false,
"started_at": "2025-11-26T10:17:43.299Z",
"state": "resolved",
"title": "Higher response times for EAV and Address Validate v2 in Australia",
"updated_at": "2025-11-26T10:17:43.368Z",
"url": "https://stspg.io/h4ms0rk89np8"
},
{
"body": "Some customers in North America may have seen a spike in response times for around 2 mins at 17:38 UTC.  The system recovered itself, and is now responding normally.  We are monitoring the platform closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-20T18:01:32.045Z",
"resolved_inferred": false,
"started_at": "2025-11-20T18:01:31.995Z",
"state": "resolved",
"title": "EAV and Address Validate V2 REST incident",
"updated_at": "2025-11-20T18:01:32.056Z",
"url": "https://stspg.io/0btt05pv821r"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-15T11:15:51.000Z",
"resolved_inferred": false,
"started_at": "2025-11-15T10:15:17.000Z",
"state": "resolved",
"title": "High response time on Address Validate V2 REST and Experian Address Validate - SYD DC",
"updated_at": "2025-11-15T11:39:56.510Z",
"url": "https://stspg.io/kwycq73rj3f4"
},
{
"body": "Services are running normally now - we are monitoring closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-06T20:34:06.076Z",
"resolved_inferred": false,
"started_at": "2025-11-06T17:57:28.559Z",
"state": "resolved",
"title": "High response time on Address Validate V2 REST and Experian Address Validate",
"updated_at": "2025-11-06T20:34:06.096Z",
"url": "https://stspg.io/xpgq6v5h79yl"
},
{
"body": "Performance is stable - we continue to monitor closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-05T09:55:42.582Z",
"resolved_inferred": false,
"started_at": "2025-11-05T08:47:57.429Z",
"state": "resolved",
"title": "High response time on Address Validate V2 REST and Experian Address Validate",
"updated_at": "2025-11-05T09:55:42.601Z",
"url": "https://stspg.io/cbmgxd77pj6n"
},
{
"body": "This incident has been resolved. We are still monitoring performance closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-30T09:54:58.521Z",
"resolved_inferred": false,
"started_at": "2025-10-29T16:31:27.849Z",
"state": "resolved",
"title": "Multiple EDQ products performance degraded",
"updated_at": "2025-10-30T09:54:58.536Z",
"url": "https://stspg.io/04x9vqydqcs5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-23T20:27:01.736Z",
"resolved_inferred": false,
"started_at": "2025-10-23T19:41:29.690Z",
"state": "resolved",
"title": "High error levels on EAV and GI",
"updated_at": "2025-10-23T20:27:01.752Z",
"url": "https://stspg.io/r9zg11s44173"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-15T11:43:07.348Z",
"resolved_inferred": false,
"started_at": "2025-10-15T08:54:08.929Z",
"state": "resolved",
"title": "High Response Time for EAV in UK region",
"updated_at": "2025-10-15T11:43:07.365Z",
"url": "https://stspg.io/rkj1cl1nxzx1"
},
{
"body": "Some customers may have experienced connectivity issues to Autobatch, this issue is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-14T13:29:00.492Z",
"resolved_inferred": false,
"started_at": "2025-10-14T13:29:00.437Z",
"state": "resolved",
"title": "EV Autobatch issue",
"updated_at": "2025-10-14T13:29:00.504Z",
"url": "https://stspg.io/5wzmp6b3018h"
},
{
"body": "Service is now stable - we are monitoring closely",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-09T15:21:26.614Z",
"resolved_inferred": false,
"started_at": "2025-10-09T10:09:05.522Z",
"state": "resolved",
"title": "Intermittent connectivity with AV SOAP / GI / EAV",
"updated_at": "2025-10-09T15:21:26.631Z",
"url": "https://stspg.io/qcmdwmz0y2km"
},
{
"body": "Some client may have experienced Increased response times and unknown rates from approximately 0748hrs UTC till 0815hrs UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-30T08:37:02.574Z",
"resolved_inferred": false,
"started_at": "2025-09-30T08:37:02.528Z",
"state": "resolved",
"title": "Performance Degraded - Email Validate Services",
"updated_at": "2025-09-30T08:37:02.582Z",
"url": "https://stspg.io/7v0whrpx0mc3"
},
{
"body": "Response times have returned to normal and we are monitoring.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-23T10:52:14.367Z",
"resolved_inferred": false,
"started_at": "2025-09-23T09:57:42.654Z",
"state": "resolved",
"title": "Incident Notification - P2 - Higher than usual response time on EV Real Time (RT)",
"updated_at": "2025-09-23T10:52:14.381Z",
"url": "https://stspg.io/dl5jt977tsx8"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-15T14:20:41.000Z",
"resolved_inferred": false,
"started_at": "2025-09-15T13:30:49.000Z",
"state": "resolved",
"title": "Degraded performance on Experian Address Validate and Global Intuitive (GI)",
"updated_at": "2025-09-15T15:43:14.392Z",
"url": "https://stspg.io/xcj1qzz0k6hc"
},
{
"body": "Response times returned to normal - Operations team are monitoring closely.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-10T16:40:17.000Z",
"resolved_inferred": false,
"started_at": "2025-09-10T14:45:18.000Z",
"state": "resolved",
"title": "Degraded performance on Address Validate REST v2",
"updated_at": "2025-09-10T17:09:09.294Z",
"url": "https://stspg.io/nc8tyzt3684q"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-27T04:19:35.239Z",
"resolved_inferred": false,
"started_at": "2025-08-27T03:17:34.527Z",
"state": "resolved",
"title": "Degraded performance service Experian Enrichment",
"updated_at": "2025-08-27T04:19:35.255Z",
"url": "https://stspg.io/r0m4d7qq5mwm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-26T21:20:55.000Z",
"resolved_inferred": false,
"started_at": "2025-08-26T20:01:04.000Z",
"state": "resolved",
"title": "Phone Validation Service Degradation",
"updated_at": "2025-08-26T23:21:19.222Z",
"url": "https://stspg.io/n5p2xnkm31d7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-14T06:19:58.975Z",
"resolved_inferred": false,
"started_at": "2025-08-14T02:35:03.000Z",
"state": "resolved",
"title": "Email Validation Service Degradation",
"updated_at": "2025-08-14T06:19:58.993Z",
"url": "https://stspg.io/dly013p34s89"
}
]
}