{
"vendor": "F5",
"slug": "f5",
"platform": "statuspage",
"status_url": "https://www.f5cloudstatus.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "The F5 Distributed Cloud team has successfully deployed the hotfix addressing the managed DNS service issue. DNS services have been restored to normal operation. \n\nOur engineering teams are continuously monitoring telemetry and service health to ensure sustained stability. \n\nThank you for your patience and understanding while we worked to resolve this issue.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-13T12:30:53Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T03:36:19.980Z",
"resolved_inferred": false,
"started_at": "2026-09-13T10:55:17.233Z",
"state": "resolved",
"title": "F5 Distributed Cloud -Service Degradation-DNS resolution issue-INC-20260913-513",
"updated_at": "2026-09-14T03:36:19.994Z",
"url": "https://stspg.io/7ssdsd79dzlr"
},
{
"body": "Dear Valued Customers,\n\nWe would like to inform you that the previously notified maintenance (https://www.f5cloudstatus.com/incidents/yglf4wj022pm)- F5 Distributed Cloud Regional Edge has been extended by an additional 6 hours.\nThe new expected completion time is mentioned below-\n\nMaintenance Window:\nStart Time: 13 Sep 2026 04:00 UTC\nEnd Time: 13 Sep 2026 18:00 UTC\n\nReference: SDCCAB-5114\n\nProjected Impact:\nCustomers who have configured their services to rely exclusively on the Tokyo (TY8) Regional Edge site may experience a brief service interruption during the maintenance window. However, for most customers, services and applications are expected to remain unaffected as traffic will automatically continue to be served from other Regional Edge sites within the same region.\n\nReason for Maintenance:\nThis scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.\n\nOur Commitment:\nWe will provide timely updates should there be any changes to the schedule or if unexpected issues arise.\n\nContact Information:\n- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.\n- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.\n\nWe appreciate your cooperation and understanding as we work to improve our services.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-13T12:30:53Z",
"impact": "maintenance",
"last_seen": "2026-09-13T12:30:53Z",
"resolved_at": "2026-09-14T12:29:13Z",
"resolved_inferred": true,
"started_at": "2026-09-13T04:00:00.000Z",
"state": "maintenance",
"title": "[EXTENDED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in Tokyo (TY8) \u2013 Impact: Brief Interruption",
"updated_at": "2026-09-13T11:57:49.516Z",
"url": "https://stspg.io/93tcf8s20mqx"
},
{
"body": "The issue affecting upgrades of Customer Edge (CE) sites to latest software version available has been resolved. Upgrade operations have returned to normal, and customers should now be able to successfully upgrade to the latest version.\n\nThroughout this event, existing services and customer traffic remained unaffected.\n\nThank you for your patience and understanding while we worked to resolve this issue.",
"first_seen": "2026-09-13T12:30:53Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-12T16:17:29.288Z",
"resolved_inferred": false,
"started_at": "2026-09-12T14:25:48.620Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Issues with CE upgrade - INC-20260912-512",
"updated_at": "2026-09-12T16:17:29.302Z",
"url": "https://stspg.io/r6c26bx5rknt"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "maintenance",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2026-09-13T12:30:53Z",
"resolved_inferred": true,
"started_at": "2026-09-12T07:00:00.000Z",
"state": "maintenance",
"title": "Planned Maintenance Notification for F5 Distributed Cloud CDN \u2013 Impact: Performance Impact",
"updated_at": "2026-09-12T07:00:07.317Z",
"url": "https://stspg.io/wvpss1j7cvnm"
},
{
"body": "The F5 Distributed Cloud team is pleased to inform you that the issue affecting tenant logins on the Distributed Cloud console has been resolved, and login functionality has been fully restored. All services are now operating as expected.\n\nWe sincerely appreciate your patience and understanding while we worked to resolve this issue. If you have any further questions or need assistance, please feel free to contact us through established support channels.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-12T12:54:58.182Z",
"resolved_inferred": false,
"started_at": "2026-09-12T05:06:16.462Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Tenant login failures on the Distributed Cloud console - INC-20260912-511",
"updated_at": "2026-09-12T12:54:58.197Z",
"url": "https://stspg.io/98mtt6nvrzxf"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "maintenance",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2026-09-13T12:30:53Z",
"resolved_inferred": true,
"started_at": "2026-09-12T03:00:00.000Z",
"state": "maintenance",
"title": "Planned Maintenance Notification for F5 Distributed Cloud Global Controller \u2013 Impact: Brief Interruption",
"updated_at": "2026-09-12T03:00:08.225Z",
"url": "https://stspg.io/4lks7ps3gc31"
},
{
"body": "The Distributed Cloud team is pleased to confirm that services have remained stable and are functioning as expected. This incident has been marked as resolved. If you continue to experience any issue, please contact the F5 Support team for further assistance.\n\nIf you have any questions or need assistance, please contact our Support team:\n\n- Email support: support@cloud.f5.com\n- Phone support: For region-specific contact details, please visit:\nhttps://my.f5.com/manage/s/article/K000135931\n\nThank you for your patience and understanding.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-12T00:39:53.880Z",
"resolved_inferred": false,
"started_at": "2026-09-11T07:22:33.842Z",
"state": "resolved",
"title": "Incident Advisory: INC-20260911-510",
"updated_at": "2026-09-12T00:39:53.895Z",
"url": "https://stspg.io/yckkbn7k1px6"
},
{
"body": "The F5 Distributed Cloud team can confirm that the issue affecting the DNS service has been fully resolved.\n\nWe sincerely appreciate your patience and understanding throughout this event. All services are now operating as expected.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T07:41:28.478Z",
"resolved_inferred": false,
"started_at": "2026-09-11T05:41:18.477Z",
"state": "resolved",
"title": "Incident Advisory: INC-20260911-509",
"updated_at": "2026-09-11T07:41:28.496Z",
"url": "https://stspg.io/hszg13jfwv7h"
},
{
"body": "The issue affecting traffic in our New York (NY2) region has been fully resolved, and service is operating normally. We have completed our monitoring activities and confirmed platform stability.\n\nWe appreciate your patience and understanding throughout this event. Thank you for your continued support.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T19:01:53.761Z",
"resolved_inferred": false,
"started_at": "2026-09-10T18:15:09.166Z",
"state": "resolved",
"title": "Service Degradation in New York (NY2) region - INC-20260910-508",
"updated_at": "2026-09-11T19:01:53.778Z",
"url": "https://stspg.io/mcn61mb4mj5l"
},
{
"body": "We are pleased to confirm that the issue affecting the CDN configuration propagation has been fully resolved after the fix was successfully deployed.\n\nAfter a period of monitoring, we have confirmed that all affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.\n\nIf you have any questions or need assistance, please contact our Support team:\n\n- Email support: support@cloud.f5.com\n- Phone support: For region-specific contact details, please visit:\nhttps://my.f5.com/manage/s/article/K000135931\n\nThank you for your patience and understanding.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-07T12:26:33Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-07T12:02:35.566Z",
"resolved_inferred": false,
"started_at": "2026-09-07T06:42:15.856Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - CDN Configuration Propagation Delay - INC-20260907-506",
"updated_at": "2026-09-07T12:02:35.583Z",
"url": "https://stspg.io/6l6vx2n3qx09"
},
{
"body": "The issue affecting Cloud LMA Global Log Receiver (GLR) has been resolved. Impact was limited to a single customer, who was engaged directly throughout the investigation and resolution process. There was no impact to customer traffic, and all Distributed Cloud Console services remained fully operational. We will continue to monitor the platform to ensure service stability.\n\nThank you for your continued support and trust in F5.",
"first_seen": "2026-09-06T12:28:17Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-06T07:54:54.780Z",
"resolved_inferred": false,
"started_at": "2026-09-05T19:04:35.641Z",
"state": "resolved",
"title": "Incident Advisory: INC-20260905-505",
"updated_at": "2026-09-06T07:54:54.797Z",
"url": "https://stspg.io/x0sylpsfcrw4"
},
{
"body": "We are pleased to confirm that the issue has been fully resolved.\n\nAll affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.\n\nIf you have any questions or need assistance, please contact our Support team:\n\n- Email support: support@cloud.f5.com\n- Phone support: For region-specific contact details, please visit:\nhttps://my.f5.com/manage/s/article/K000135931\n\nThank you for your patience and understanding.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-04T15:18:55Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-05T00:36:06.089Z",
"resolved_inferred": false,
"started_at": "2026-09-04T15:16:06.981Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260904-504",
"updated_at": "2026-09-05T00:36:06.106Z",
"url": "https://stspg.io/pf9y3g4lp78t"
},
{
"body": "Seoul, South Korea, Regional Edge site is now live.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T17:12:40.366Z",
"resolved_inferred": false,
"started_at": "2026-09-02T20:50:08.000Z",
"state": "resolved",
"title": "Informational: New Regional Edge Site \u2014 Seoul, South Korea (sel1-kr)",
"updated_at": "2026-09-11T17:12:40.384Z",
"url": "https://stspg.io/ql2f5qgmzbtp"
},
{
"body": "The F5 Distributed Cloud team has concluded the monitoring period for the traffic and services impacted by this incident. Services remained stable and operating normally throughout this period, and the incident is now considered resolved.\n\nWe appreciate your patience and understanding throughout this event and remain committed to continuously improving the reliability of our services. Thank you for your continued trust in F5.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T01:28:14.796Z",
"resolved_inferred": false,
"started_at": "2026-08-31T16:54:31.429Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Network - Dallas (DAL3) - INC-20260831-501",
"updated_at": "2026-09-01T01:28:14.814Z",
"url": "https://stspg.io/wvwd51j0nj05"
},
{
"body": "The F5 Distributed Cloud team had successfully resolved the issue affecting AI powered Web Application Firewall, we can confirm that no further impact was observed and all services are operating normally. Our teams have validated system stability.\n\nIf you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-25T17:44:00.706Z",
"resolved_inferred": false,
"started_at": "2026-08-25T16:39:52.241Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - AI powered Web Application Firewall - INC-20260825-498",
"updated_at": "2026-08-25T17:44:00.734Z",
"url": "https://stspg.io/b2jl9fmzdymc"
},
{
"body": "We are pleased to confirm that the service degradation previously affecting the Global Log Receiver and the delay in Access Log streaming have been fully resolved. All services are now fully recovered and functioning as expected.\n\nFollowing service restoration, our engineering teams have maintained close monitoring of the platform to ensure ongoing stability, and no further issues have been detected. As noted in our previous updates, there was no traffic interruption, and all core F5 Distributed Cloud Console services remained fully operational throughout the duration of this incident.\n\nThis incident is now considered closed.\n\nThank you for your patience and support.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-24T22:54:09.953Z",
"resolved_inferred": false,
"started_at": "2026-08-24T13:50:15.600Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260824-497",
"updated_at": "2026-08-24T22:54:09.970Z",
"url": "https://stspg.io/qp6pg63tkdbm"
},
{
"body": "The F5 Distributed Cloud team has successfully resolved the issue of the New York Regional Edge. After thorough monitoring, we can confirm that no additional impact has been observed.\n\nWe appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-21T10:02:25.008Z",
"resolved_inferred": false,
"started_at": "2026-08-21T05:57:04.986Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation- Regional Edge- NewYork (NY8)- INC-20260821-495",
"updated_at": "2026-08-21T10:02:25.028Z",
"url": "https://stspg.io/jp768tymrqr9"
},
{
"body": "The F5 Distributed Cloud team can confirm that the issue affecting the Paris (PA4) Regional Edge and the Global Log Receiver (GLR) service has been fully resolved.\n\nWe sincerely appreciate your patience and understanding throughout this event. All services are now operating as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-14T19:03:20.257Z",
"resolved_inferred": false,
"started_at": "2026-08-14T16:31:11.000Z",
"state": "resolved",
"title": "Incident Advisory: INC-20260814-494",
"updated_at": "2026-08-14T19:03:20.277Z",
"url": "https://stspg.io/knk6sb6nz9gg"
},
{
"body": "Mexico Regional Edge site is now live",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T19:19:06.603Z",
"resolved_inferred": false,
"started_at": "2026-08-08T04:47:40.000Z",
"state": "resolved",
"title": "Informational: New Regional Edge Site \u2014 Mexico",
"updated_at": "2026-09-01T19:19:06.624Z",
"url": "https://stspg.io/rkltc16pqkh7"
},
{
"body": "We're pleased to confirm the issue affecting the DNS service has been resolved, and the service is now operating normally.\n\nOur engineering teams have addressed the underlying issue and have verified system stability. We'll continue to keep a close watch on DNS performance to ensure everything remains stable and consistent.\n\nIf you have any questions or need assistance, please contact our Support team:\n\n- Email support: support@cloud.f5.com\n- Phone support: For region-specific contact details, please visit:\nhttps://my.f5.com/manage/s/article/K000135931\n\nThank you for your patience and understanding.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-05T03:47:56.533Z",
"resolved_inferred": false,
"started_at": "2026-08-04T16:24:50.000Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - DNS propagation - INC-20260804-492",
"updated_at": "2026-08-05T03:47:56.549Z",
"url": "https://stspg.io/5rw6qww30sqt"
},
{
"body": "We are glad to confirm that the previously observed service degradation affecting Global Log Receiver (GLR) has been resolved, and GLR is operating normally.\n\nFollowing service restoration, our engineering teams have continued to monitor the platform to ensure sustained stability, and no further issues have been detected. There was no traffic interruption, and all core F5 Distributed Cloud Console services remained fully operational throughout the event.\n\nThis incident is now considered closed.\n\nThank you for your patience and understanding.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-04T04:42:03.394Z",
"resolved_inferred": false,
"started_at": "2026-08-03T16:45:30.759Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260803-491",
"updated_at": "2026-08-04T04:42:03.411Z",
"url": "https://stspg.io/7bzs5v2tq691"
},
{
"body": "The F5 Distributed Cloud Team has resolved the issue causing delays in access logs appearing in the Distributed Cloud Console UI. The system is fully operational, and access logs have remained stable without further lag.\n\nThank you for your patience and understanding during this time.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-31T02:42:01.632Z",
"resolved_inferred": false,
"started_at": "2026-07-30T12:44:02.153Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Delay in Access Logs - INC-20260730-490",
"updated_at": "2026-07-31T02:42:01.649Z",
"url": "https://stspg.io/lvcyjwfcsdpb"
},
{
"body": "The F5 Distributed Cloud team had successfully resolved the issue affecting the connectivity in Mumbai Regional Edge (MB2), and after an extensive period of monitoring, we can confirm that no further impact was observed.\n\nWe appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-30T05:09:05.838Z",
"resolved_inferred": false,
"started_at": "2026-07-29T08:48:22.854Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation- Regional Edge- Propagation Issue in Mumbai (MB2)- INC-20260729-489",
"updated_at": "2026-07-30T05:09:05.854Z",
"url": "https://stspg.io/q43c81c3klwn"
},
{
"body": "The F5 Distributed Cloud team had successfully resolved the issue affecting CDN edge connectivity in Dallas (DAL3), and after an extensive period of monitoring, we can confirm that no further impact was observed.\n\nWe appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-28T05:29:12.749Z",
"resolved_inferred": false,
"started_at": "2026-07-27T09:02:56.898Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - CDN Edge Connectivity Issue in Dallas (DAL3) - INC-20260727-488",
"updated_at": "2026-07-28T05:29:12.765Z",
"url": "https://stspg.io/lp1429c439qv"
},
{
"body": "Between 2026-07-24 10:55 UTC and 11:15 UTC, a service degradation was observed due to an External Cloud Provider issue. This possibly affected communication between F5 services and customer origins, resulting in increased 5xx errors and higher origin latency.\n\nThe issue was confirmed to be related to the Cloud Provider and not F5 Distributed Cloud infrastructure. The issue has been fully resolved, and services are operating normally.\n\nIf you continue to experience any issues, please reach out to our support team through your established channels.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-24T13:49:18.482Z",
"resolved_inferred": false,
"started_at": "2026-07-24T12:05:48.616Z",
"state": "resolved",
"title": "F5 Bot Defense - Service Degradation - F5 Bot Defense Cloud Provider Issue Affecting Origins - INC-20260724-487",
"updated_at": "2026-07-24T13:49:18.502Z",
"url": "https://stspg.io/38l2xskbvpsg"
},
{
"body": "The F5 Distributed Cloud team has successfully resolved the issue affecting the Routed DDoS functions in the XC Console and no further impact is expected.\n\nWe appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-17T23:04:08.195Z",
"resolved_inferred": false,
"started_at": "2026-07-16T06:22:30.000Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Cosmetic error in Routed DDoS service - INC-20260716-485",
"updated_at": "2026-07-17T23:04:08.214Z",
"url": "https://stspg.io/ty4x8f2jnw1m"
},
{
"body": "The issue affecting support ticket creation in Distributed Cloud Console has been fully resolved, and all services are operating normally.\n\nOur teams have validated system stability and will continue to monitor to ensure consistent performance.\n\nThank you for your patience while we worked to resolve this issue.  If you have any questions or concerns, please feel free to reach out to our support team.\n\nContact information\n- Email support: support@cloud.f5.com\n- Phone support: For region-specific contact details, please visit:\n  https://my.f5.com/manage/s/article/K000135931\n\nWe appreciate your understanding and cooperation as we continue to improve our services.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-15T15:26:11.678Z",
"resolved_inferred": false,
"started_at": "2026-07-15T11:43:33.464Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Error while creating support ticket via Distributed Cloud Console - INC-20260715-484",
"updated_at": "2026-07-15T15:26:11.692Z",
"url": "https://stspg.io/n1ct9md361kc"
},
{
"body": "The F5 Distributed Cloud team has successfully resolved the issue affecting display of metrics within the customer dashboard and CE\u00b4s, and no further impact is expected.\n\nWe appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-09T05:00:05.631Z",
"resolved_inferred": false,
"started_at": "2026-07-08T21:48:44.485Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Metrics visualization issue - INC-20260708-482",
"updated_at": "2026-07-09T05:00:05.644Z",
"url": "https://stspg.io/wcpg0jzthy3m"
},
{
"body": "The issue affecting DNS visualization status has been fully resolved, and all services are operating normally.\n\nOur teams have validated system stability and will continue to monitor to ensure consistent performance.\n\nThank you for your patience while we worked to resolve this issue.  If you have any questions or concerns, please feel free to reach out to our support team.\n\nContact information\n- Email support: support@cloud.f5.com\n- Phone support: For region-specific contact details, please visit:\n  https://my.f5.com/manage/s/article/K000135931\n\nWe appreciate your understanding and cooperation as we continue to improve our services.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T00:48:49.107Z",
"resolved_inferred": false,
"started_at": "2026-07-06T15:09:54.791Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - DNS - INC-20260706-481",
"updated_at": "2026-07-10T00:48:49.125Z",
"url": "https://stspg.io/d6h4vcvv6814"
},
{
"body": "The F5 Distributed Cloud team has successfully resolved the issue affecting GLR log streaming in the Distributed Cloud console. Live log visibility has now been restored. The system is currently operating normally, and no further impact is expected.\n\nWe appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T13:03:18.236Z",
"resolved_inferred": false,
"started_at": "2026-07-01T21:03:14.409Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260701-480",
"updated_at": "2026-07-02T13:03:18.250Z",
"url": "https://stspg.io/lnzvxvn8t6sj"
},
{
"body": "## **Root Cause Statement**\n\nThe incident was caused by a **fiber cut on a major regional ISP\u2019s network \\(Airtel\\) between Indonesia and India.** This disruption led to **widespread congestion throughout the region, and across multiple networks with dependencies on Airtel. F5\u2019s network and infrastructure remained fully operational throughout the event and did not experience any outage or service degradation.**\n\nAs a result of the fiber cut, **some Internet traffic to/from India and nearby regions was degraded, leading to increased latency, intermittent timeouts/packet loss, and slowness.**\n\n**Mitigation: Upon detection of the event, F5 implemented traffic engineering measures within the F5 Distributed Cloud backbone to re-route our traffic away from the fault in Airtel\u2019s network,** deliberately avoiding the impacted network segment, reducing our exposure to the provider\u2019s outage, and improving overall service performance for our customers.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-26T17:14:24.296Z",
"resolved_inferred": false,
"started_at": "2026-06-26T11:58:37.469Z",
"state": "postmortem",
"title": "F5 Distributed Cloud - Service Interruption - Intermittent Latency spikes and timeouts reported in India region- INC-20260626-479",
"updated_at": "2026-06-26T20:06:53.698Z",
"url": "https://stspg.io/ww556c0j2lg9"
},
{
"body": "We are pleased to confirm that the issue has been fully resolved.\n\nAll affected services have been restored and are operating normally, with no ongoing customer impact. Platform functionality has returned to expected operating levels, and this incident is now considered closed.\n\nWe appreciate your patience and support throughout this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-27T17:10:03.095Z",
"resolved_inferred": false,
"started_at": "2026-06-24T18:10:47.262Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260624-478",
"updated_at": "2026-06-27T17:10:03.118Z",
"url": "https://stspg.io/ym7l7tztpyw0"
},
{
"body": "Following a period of post-restoration monitoring, we have confirmed the issue impacting the ability to perform changes in Distributed Cloud components and Customer Dashboard loading has been resolved. Customers should now be able to create and modify endpoint configurations normally, and dashboards should load as expected. Services are fully operational. Thank you for your patience and understanding throughout this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-24T00:15:11.033Z",
"resolved_inferred": false,
"started_at": "2026-06-23T11:29:36.377Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Issue creating and modifying endpoint configurations - INC-20260623-476",
"updated_at": "2026-06-24T00:15:11.053Z",
"url": "https://stspg.io/89qbzlxk4sr1"
},
{
"body": "Our engineering teams have restored full functionality for CDN Distributions, the CDN Dashboard and Purge Services.\nTraffic is flowing normally and this incident has now been resolved.\n\nIf you are still experiencing any issues please do not hesitate to contact F5 Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-17T11:04:26.438Z",
"resolved_inferred": false,
"started_at": "2026-06-16T09:36:55.407Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - CDN Distributions - INC-20260616-474",
"updated_at": "2026-06-17T11:04:26.459Z",
"url": "https://stspg.io/4n8596lj86dl"
},
{
"body": "The issue affecting the F5 Distributed Cloud Global Log Receiver has been resolved.\nAll XC Console core services remains fully operational, and the incident is now closed.\nPlease contact support if you continue to experience any issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-10T19:20:37.169Z",
"resolved_inferred": false,
"started_at": "2026-06-09T11:52:45.962Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260609-470",
"updated_at": "2026-06-10T19:20:37.184Z",
"url": "https://stspg.io/7nn7166xmpw0"
},
{
"body": "The issue affecting the F5 Distributed Cloud GLR (Global Logs Receiver) has been resolved. The service remains fully operational, and the incident is now closed.\n\nWe appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-09T03:07:05.795Z",
"resolved_inferred": false,
"started_at": "2026-06-08T14:58:22.020Z",
"state": "resolved",
"title": "Incident Advisory: INC-20260608-470",
"updated_at": "2026-06-09T03:07:05.809Z",
"url": "https://stspg.io/1lj4npfpjn49"
},
{
"body": "The F5 Distributed Cloud team has successfully resolved the issue that was causing the false positives in rate-limiting policies. Services are now functioning as expected, and we will continue to monitor to ensure ongoing stability.\n\nIf you have any questions or continue to experience issues, please reach out to our support team through your established channels. This incident is now considered resolved.\n\nWe appreciate your patience and understanding while we worked to restore service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-07T18:01:44.288Z",
"resolved_inferred": false,
"started_at": "2026-06-06T21:20:09.209Z",
"state": "resolved",
"title": "F5 Bot Defense - Service Degradation - Shared Rate Limiter - INC-20260606-469",
"updated_at": "2026-06-07T18:01:44.306Z",
"url": "https://stspg.io/qdz04q5xn5k4"
},
{
"body": "The F5 Distributed Cloud team has successfully resolved the issue affecting GLR log streaming. The system is currently operating normally, and no further impact is expected.\n\nWe appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don\u2019t hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-26T14:35:46.234Z",
"resolved_inferred": false,
"started_at": "2026-05-26T13:56:08.873Z",
"state": "resolved",
"title": "Incident Advisory: INC-20260526-466",
"updated_at": "2026-05-26T14:35:46.252Z",
"url": "https://stspg.io/kzck16flkyf4"
},
{
"body": "The F5 Distributed Cloud team has successfully resolved the issue that was causing Synthetic Monitoring service degradation. Services are now functioning as expected, and we will continue to monitor to ensure ongoing stability. Please note that all core XC Console services remained fully operational throughout the incident.\n\nIf you have any questions or continue to experience issues, please reach out to our support team through your established channels. This incident is now considered resolved.\n\nWe appreciate your patience and understanding while we worked to restore service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-25T00:55:16.946Z",
"resolved_inferred": false,
"started_at": "2026-05-24T20:09:50.000Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Synthetic Monitoring - INC-20260524-465",
"updated_at": "2026-05-25T00:55:16.962Z",
"url": "https://stspg.io/7x4jf5ssgby8"
},
{
"body": "The F5 Distributed Cloud team confirmed that all CDN services and nodes are fully operational. Traffic is flowing normally, and this incident has now been resolved.\n\nIf you're still experiencing any issues, please do not hesitate to contact F5 Support for assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-22T03:58:57.437Z",
"resolved_inferred": false,
"started_at": "2026-05-21T00:39:02.000Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - CDN nodes in degraded state - INC-20260520-459",
"updated_at": "2026-05-22T03:58:57.453Z",
"url": "https://stspg.io/fyd3m39jlq49"
},
{
"body": "The issue affecting DNS resolution has been fully resolved, and all services are operating normally.\nOur teams have validated system stability and will continue to monitor to ensure consistent performance.\nThank you for your patience while we worked to resolve this issue.  If you have any questions or concerns, please feel free to reach out to our support team.\n\nContact information\n- Email support: support@cloud.f5.com\n- Phone support: For region-specific contact details, please visit:\n  https://my.f5.com/manage/s/article/K000135931\n\nWe appreciate your understanding and cooperation as we continue to improve our services.\n\nSincerely,\nF5 Distributed Cloud",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-20T21:55:29.689Z",
"resolved_inferred": false,
"started_at": "2026-05-20T17:01:49.030Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - DNS resolution issue - INC-20260520-462",
"updated_at": "2026-05-20T21:55:29.709Z",
"url": "https://stspg.io/hmqzsq2wyzts"
},
{
"body": "The F5 Distributed Cloud team has successfully resolved the issue affecting F5 XC's internal DNS zone. After monitoring the system is currently operating normally and no further impact is expected.\n\nWe appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-12T01:48:22.666Z",
"resolved_inferred": false,
"started_at": "2026-05-11T13:27:14.038Z",
"state": "resolved",
"title": "Incident Advisory:INC-20260511-458",
"updated_at": "2026-05-12T01:48:22.688Z",
"url": "https://stspg.io/66lvtgvry9bk"
},
{
"body": "The issue with the delays in configuration propagation for CDN deployments has been resolved and after monitoring the services remain fully operational.\n\nThis incident has been marked as resolved.\n\nWe appreciate your patience and understanding. If you continue to experience any issues or have concerns, please contact our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-10T18:36:06.897Z",
"resolved_inferred": false,
"started_at": "2026-05-09T21:06:29.763Z",
"state": "resolved",
"title": "Incident Advisory: INC-20260509-457",
"updated_at": "2026-05-10T18:36:06.912Z",
"url": "https://stspg.io/6nd49mtw2jdm"
},
{
"body": "The issue with F5 Distributed Cloud that was causing intermittent DNS resolution failures, during which customers may have experienced occasional failures while attempting to reach certain endpoints or services relying on DNS lookups, has been resolved, and services are now fully operational. All other services remained fully operational throughout the incident.\n\nThis incident has been marked as resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T14:05:13.285Z",
"resolved_inferred": false,
"started_at": "2026-05-08T07:31:37.001Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Interruption - DNS resolution failures - INC-20260508-456",
"updated_at": "2026-05-08T14:05:13.301Z",
"url": "https://stspg.io/jnpml6hkxcj5"
},
{
"body": "Our investigation confirmed that the DNS service remained fully operational throughout the observed timeframe, and no actual service impact occurred.\nWe would like to inform you that this incident has now been closed.\nWe apologize for any confusion this may have caused and appreciate your understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-12T20:42:45.111Z",
"resolved_inferred": false,
"started_at": "2026-05-06T14:17:59.501Z",
"state": "resolved",
"title": "Informational : F5 Distributed Cloud Services DNS Status Display Issue \u2013 Service Fully Operational",
"updated_at": "2026-06-12T20:42:45.127Z",
"url": "https://stspg.io/7v973kkt0t2p"
},
{
"body": "Dear Valued Customers,\n\nWe are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.\n\nNew IP Ranges:\n\nAmericas:\n159.60.177.0/24\n159.60.252.0/24\n\nPlease update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.\n\nThe full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref\n\nIf you have any questions, please feel free to contact us at support@cloud.f5.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-05-05T09:50:34.501Z",
"state": "monitoring",
"title": "Informational : New IP ranges for F5 Distributed Cloud Regional Edge sites",
"updated_at": "2026-09-12T05:53:02.343Z",
"url": "https://stspg.io/rl8059ll5y6r"
},
{
"body": "The issue affecting the F5 Distributed Cloud GLR (Global Logs Receiver) has been resolved. \nThe service remains fully operational, and the incident is now closed. \nPlease contact support if you continue to experience any issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-05T03:12:26.372Z",
"resolved_inferred": false,
"started_at": "2026-05-04T14:37:52.079Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation -\u00a0 GLR lag - INC-20260504-454",
"updated_at": "2026-05-05T03:12:26.388Z",
"url": "https://stspg.io/nvb2j222w0b2"
},
{
"body": "Chicago Regional Edge site is now live",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T04:35:35.333Z",
"resolved_inferred": false,
"started_at": "2026-04-16T15:07:35.055Z",
"state": "resolved",
"title": "Informational: Introduction of New Regional Edge Cluster Chicago (ch2-chi)",
"updated_at": "2026-04-23T04:35:35.349Z",
"url": "https://stspg.io/g0dfy6tjb1kg"
},
{
"body": "The F5 Distributed Cloud team has successfully resolved the issue affecting GLR log streaming and access log delays in the Distributed Cloud console. Live log visibility has now been restored, and any delayed logs have been successfully backfilled. The system is currently operating normally, and no further impact is expected.\n\nWe appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don\u2019t hesitate to reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-12T15:08:11.326Z",
"resolved_inferred": false,
"started_at": "2026-04-11T23:51:15.262Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260411-451",
"updated_at": "2026-04-12T15:08:11.343Z",
"url": "https://stspg.io/hblxymckrwff"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-16T15:02:36.601Z",
"resolved_inferred": false,
"started_at": "2026-04-08T03:21:38.000Z",
"state": "resolved",
"title": "Informational: Introduction of New Regional Edge Cluster Atlanta (At1-atl)",
"updated_at": "2026-04-16T15:02:36.619Z",
"url": "https://stspg.io/7g6gd9lsr5lx"
},
{
"body": "This incident has now been marked as resolved. All other services remained fully operational throughout the incident. If you continue to experience issues, please contact the F5 Support team for assistance.\n\nThank you for your patience and understanding while we worked to restore full service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-07T07:40:58.145Z",
"resolved_inferred": false,
"started_at": "2026-04-06T14:49:14.911Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260406-450",
"updated_at": "2026-04-07T07:40:58.161Z",
"url": "https://stspg.io/3y83vns8b907"
},
{
"body": "The intermittent DNS resolution failures affecting the CDN domain in the U.S. region have now been fully resolved. All impacted services are operating normally.\n\nOur engineering team has completed the necessary remediation steps, and we do not anticipate any further disruption. \n\nIf you experience any related issues, please reach out to our support team for assistance.\n\nThank you for your patience and understanding while we worked to restore full service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2026-03-28T04:08:03.293Z",
"resolved_inferred": false,
"started_at": "2026-03-27T23:00:05.653Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260327-448",
"updated_at": "2026-03-28T04:08:03.308Z",
"url": "https://stspg.io/rrj5nnwjdb14"
},
{
"body": "Milan Regional Edge site is live and stable , closing the note",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-03T04:46:47.696Z",
"resolved_inferred": false,
"started_at": "2026-03-26T21:33:45.224Z",
"state": "resolved",
"title": "Informational: Introduction of New Regional Edge Cluster Mil1-Mil (Milan)",
"updated_at": "2026-04-03T04:46:47.717Z",
"url": "https://stspg.io/slwykf72m2zp"
},
{
"body": "The issue affecting CDN purge operations on the Distributed Cloud Console has been resolved.\nCDN purge functionality is now fully restored and operating as expected. This incident has been marked as resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-11T12:29:42Z",
"resolved_at": "2026-03-25T13:48:27.252Z",
"resolved_inferred": false,
"started_at": "2026-03-25T12:19:26.977Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - CDN services - Incident Advisory: INC-20260325-447",
"updated_at": "2026-03-25T13:48:27.265Z",
"url": "https://stspg.io/nhm521z4x0jw"
},
{
"body": "The issue has been mitigated, and services are operating normally. This was a non-service-impacting event with no impact to traffic or core services.\nEverything is functioning as expected and we continue to monitor stability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-03-25T11:17:33.313Z",
"resolved_inferred": false,
"started_at": "2026-03-25T08:24:29.211Z",
"state": "resolved",
"title": "Incident Advisory: INC-20260325-447",
"updated_at": "2026-03-25T11:17:33.333Z",
"url": "https://stspg.io/7zql7kt8wfzf"
},
{
"body": "The F5 Distributed Cloud team has successfully resolved the issue impacting the Global Logs Receiver (GLR). Live log visibility has been fully restored in the Distributed Cloud console dashboard, and backfill logs have been recovered as expected. The system is now functioning normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2026-03-26T05:52:10.933Z",
"resolved_inferred": false,
"started_at": "2026-03-23T10:39:33.177Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260323-446",
"updated_at": "2026-03-26T05:52:10.952Z",
"url": "https://stspg.io/99jdgbwg45j8"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-03-14T23:20:14.890Z",
"resolved_inferred": false,
"started_at": "2026-03-14T17:09:17.484Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - Metrics Visualization Issue - INC-20260314",
"updated_at": "2026-03-14T23:20:14.903Z",
"url": "https://stspg.io/9qvxk1lxllfp"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-06T15:32:04Z",
"resolved_at": "2026-03-05T15:40:06.201Z",
"resolved_inferred": false,
"started_at": "2026-03-05T15:11:55.044Z",
"state": "resolved",
"title": "Incident Advisory: INC-20260305-444",
"updated_at": "2026-03-05T15:40:06.217Z",
"url": "https://stspg.io/prd6xwjklpfh"
},
{
"body": "The XC Console and all associated services within the XC platform are operating as expected, with no interruptions to functionality. Enhanced monitoring has successfully ensured stability and performance during the recent implementation tasks.\n\nThis incident is now resolved, and the platform is fully restored to its optimal state. Should you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please do not hesitate to contact our support team at support@cloud.f5.com.\n\nThank you for your patience and understanding throughout this process. We remain committed to delivering reliable and high-quality services.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-03-14T00:01:33.117Z",
"resolved_inferred": false,
"started_at": "2026-02-27T15:25:43.970Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - XC Console down - INC-20260227-441",
"updated_at": "2026-03-14T00:01:33.133Z",
"url": "https://stspg.io/l2xhkx60v372"
},
{
"body": "The F5 Distributed Cloud console continues to operate normally and remain in steady state. All other services remain fully operational. If you have any questions or concerns, please do not hesitate to contact our support team. This incident has been marked as resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-05T12:15:31Z",
"resolved_at": "2026-02-26T00:09:53.599Z",
"resolved_inferred": false,
"started_at": "2026-02-25T19:46:23.852Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - XC Console down - INC-20260225-441 #3",
"updated_at": "2026-02-26T00:09:53.615Z",
"url": "https://stspg.io/4lqb0bmcw7r7"
},
{
"body": "The F5 Distributed Cloud console continues to operate normally and remain in steady state. All other services remain fully operational. If you have any questions or concerns, please do not hesitate to contact our support team. This incident has been marked as resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T14:19:03Z",
"resolved_at": "2026-02-25T05:46:28.822Z",
"resolved_inferred": false,
"started_at": "2026-02-24T19:03:38.567Z",
"state": "resolved",
"title": "F5 Distributed Cloud - Service Degradation - XC Console down - INC-20260224-441 #2",
"updated_at": "2026-02-25T05:46:28.838Z",
"url": "https://stspg.io/d2nhkhv697hn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-03T04:47:13.479Z",
"resolved_inferred": false,
"started_at": "2025-10-21T19:48:52.293Z",
"state": "resolved",
"title": "Informational : New IP ranges for Distributed Cloud Regional Edge sites",
"updated_at": "2026-04-03T04:47:13.497Z",
"url": "https://stspg.io/jdzmp3d7tpc3"
}
]
}