{
"vendor": "Forcepoint ONE",
"slug": "forcepoint-one",
"platform": "statuspage",
"status_url": "https://csg.status.forcepoint.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "degraded",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Customer Impact: Forcepoint customers may experience delays or intermittent availability when accessing Customer Hub that relies on third party services.\n\nDescription: Forcepoint is currently experiencing intermittent availability issues with Customer Hub due to a service degradation reported by our third-party provider. \n\nCurrent Action: Forcepoint is actively monitoring the situation alongside the provider's status updates. No action is required on your part at this time.\n\nIf you are experiencing critical service impact, please contact Forcepoint Technical Support using the numbers below.\n\nAPAC\n\nSupport Hours: 5:30 a.m. to 6:00 p.m. IST\nAustralia: +61 2 9414 0004 / +61 2 9414 0033\nHong Kong: 800 906 158\nIndia: 000-800-1003-920\nNew Zealand: 0800 443 264\nBangladesh: +880 (0) 9610-998475\nChina, Southeast Asia: +86 (10) 5884 4200\nSingapore: 800 101 2145\nJapan: 0800-100-4398\n\nEMEA\n\nSupport Hours: 8:00 a.m. to 6:00 p.m. Western European Time\nUK and rest of EMEA, Middle East & Africa: +44 118 938 8515\nFrance: +0 800 91 48 24\nGermany: +49 (89) 244105830\nUnited Arab Emirates: 800 035703550\nTurkey: 00-800-8529-8752\n\nAmericas\n\nSupport Hours: 8:00 a.m. to 8:00 p.m. U.S. Eastern Time\nNorth America: +1 512.664.1360\nLatin America & Caribbean: +1 512.664.1360\n\n\nNext update: We will provide an update as further information becomes available.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T10:14:57.119Z",
"state": "identified",
"title": "Customer Hub Degradation",
"updated_at": "2026-09-16T10:14:57.225Z",
"url": "https://stspg.io/lc7ckxvfk8kt"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "maintenance",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-09-11T12:29:42Z",
"resolved_inferred": true,
"started_at": "2026-09-10T12:00:00.000Z",
"state": "maintenance",
"title": "Emergency Maintenance - Cloud SWG",
"updated_at": "2026-09-10T12:00:07.506Z",
"url": "https://stspg.io/59wn8tcmrbcn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-07T17:44:53.560Z",
"resolved_inferred": false,
"started_at": "2026-09-07T14:35:30.486Z",
"state": "resolved",
"title": "SCLA Chile/Santiago vpop (Cluster P) Degraded Performance",
"updated_at": "2026-09-07T17:44:53.576Z",
"url": "https://stspg.io/czv360tvy325"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-05T12:15:31Z",
"impact": "maintenance",
"last_seen": "2026-09-05T12:15:31Z",
"resolved_at": "2026-09-06T12:28:17Z",
"resolved_inferred": true,
"started_at": "2026-09-05T09:00:00.000Z",
"state": "maintenance",
"title": "Planned Maintenance - Cloud Security Portal",
"updated_at": "2026-09-05T09:00:09.067Z",
"url": "https://stspg.io/0t036p6pr5r4"
},
{
"body": "Scheduled maintenance is still in progress. We will provide updates as necessary.",
"first_seen": "2026-09-05T05:19:27Z",
"impact": "maintenance",
"last_seen": "2026-09-05T12:15:31Z",
"resolved_at": "2026-09-06T12:28:17Z",
"resolved_inferred": true,
"started_at": "2026-09-05T00:30:00.000Z",
"state": "maintenance",
"title": "Emergency Maintenance - NGFW Appliance Upgrade",
"updated_at": "2026-09-05T07:33:32.221Z",
"url": "https://stspg.io/gg02lwnpyvw2"
},
{
"body": "Scheduled maintenance is still in progress. We will provide updates as necessary.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-04T18:17:53Z",
"resolved_at": "2026-09-05T05:19:27Z",
"resolved_inferred": true,
"started_at": "2026-09-04T01:30:00.000Z",
"state": "maintenance",
"title": "Emergency Maintenance - NGFW Appliance Upgrade",
"updated_at": "2026-09-04T14:20:55.835Z",
"url": "https://stspg.io/22mzhf5jwhlt"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T03:24:48.173Z",
"resolved_inferred": false,
"started_at": "2026-09-03T15:52:14.894Z",
"state": "resolved",
"title": "Microsoft related application access via Forcepoint CASB is currently impacted",
"updated_at": "2026-09-04T03:24:48.195Z",
"url": "https://stspg.io/5bv6wftmzdmg"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-30T13:18:16.214Z",
"resolved_inferred": false,
"started_at": "2026-08-30T11:45:14.000Z",
"state": "resolved",
"title": "Dallas (Cluster O) Degraded Performance",
"updated_at": "2026-08-30T13:18:16.234Z",
"url": "https://stspg.io/csrmpc65vhh8"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-16T18:41:38.002Z",
"resolved_inferred": false,
"started_at": "2026-07-16T16:24:15.875Z",
"state": "resolved",
"title": "Dubai data Center - Service Degradation",
"updated_at": "2026-07-16T18:41:38.018Z",
"url": "https://stspg.io/3rl7f8vy6fgb"
},
{
"body": "This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-14T11:58:53.684Z",
"resolved_inferred": false,
"started_at": "2026-07-14T08:33:32.353Z",
"state": "resolved",
"title": "Performance Degraded - Dubai Datacenter (Cluster DXBA)",
"updated_at": "2026-07-14T11:58:53.698Z",
"url": "https://stspg.io/5h1tmq36xn64"
},
{
"body": "This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T23:52:32.325Z",
"resolved_inferred": false,
"started_at": "2026-07-10T18:36:48.640Z",
"state": "resolved",
"title": "Cloud Web URL mis-categorization",
"updated_at": "2026-07-10T23:52:32.342Z",
"url": "https://stspg.io/v5zt49mnl24f"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-08T21:01:09.463Z",
"resolved_inferred": false,
"started_at": "2026-07-08T13:53:35.012Z",
"state": "resolved",
"title": "Data Security Posture Management - Service Impact",
"updated_at": "2026-07-08T21:01:09.485Z",
"url": "https://stspg.io/p29vs9w9lscq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-24T19:27:19.962Z",
"resolved_inferred": false,
"started_at": "2026-06-24T13:08:28.082Z",
"state": "resolved",
"title": "Data Security Platform & RBI Services Unavailable",
"updated_at": "2026-06-24T19:27:19.979Z",
"url": "https://stspg.io/llmywfk0rl6k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-03T19:00:30.581Z",
"resolved_inferred": false,
"started_at": "2026-06-01T15:18:35.324Z",
"state": "resolved",
"title": "Cloud Web Security - Certificate error while accessing certain websites",
"updated_at": "2026-06-03T19:00:30.597Z",
"url": "https://stspg.io/q6n2kcvsvs4l"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-19T15:32:28.263Z",
"resolved_inferred": false,
"started_at": "2026-05-19T15:17:06.150Z",
"state": "resolved",
"title": "Data Security Posture Management Portal Unavailable",
"updated_at": "2026-05-19T15:32:28.280Z",
"url": "https://stspg.io/2zy8mh9qyvxl"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T14:14:26.095Z",
"resolved_inferred": false,
"started_at": "2026-04-28T13:44:30.816Z",
"state": "resolved",
"title": "RBI Services Un-available - Sydney Region",
"updated_at": "2026-04-28T14:14:26.169Z",
"url": "https://stspg.io/yyb0dv4cvf19"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-25T10:45:45.949Z",
"resolved_inferred": false,
"started_at": "2026-04-25T10:16:24.115Z",
"state": "resolved",
"title": "DLP for Cloud Email - Email Delivery issue in ap-south-1 (Mumbai) Region",
"updated_at": "2026-04-25T10:45:45.966Z",
"url": "https://stspg.io/lk09cll0z1cx"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-24T16:20:14.195Z",
"resolved_inferred": false,
"started_at": "2026-04-24T15:43:49.514Z",
"state": "resolved",
"title": "Data Security Posture Management Portal is currently un-available",
"updated_at": "2026-04-24T16:20:14.209Z",
"url": "https://stspg.io/nm43v88mpy59"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-15T11:23:17.817Z",
"resolved_inferred": false,
"started_at": "2026-04-15T10:28:28.947Z",
"state": "resolved",
"title": "Service Unavailable - FONE PROD EU Portal and associated services",
"updated_at": "2026-04-15T11:23:17.834Z",
"url": "https://stspg.io/2qf1qmdv22d5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-08T15:00:36.568Z",
"resolved_inferred": false,
"started_at": "2026-04-08T14:36:11.414Z",
"state": "resolved",
"title": "RBI Service Unavailable - us-east-1 Region",
"updated_at": "2026-04-08T15:00:36.586Z",
"url": "https://stspg.io/gfx6thv3b66g"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-03T21:38:56.550Z",
"resolved_inferred": false,
"started_at": "2026-04-03T11:51:53.000Z",
"state": "resolved",
"title": "RBI Service Un-available - North Virginia Region",
"updated_at": "2026-04-03T21:38:56.566Z",
"url": "https://stspg.io/71l259phlfjq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-26T12:20:31.210Z",
"resolved_inferred": false,
"started_at": "2026-03-26T11:27:36.340Z",
"state": "resolved",
"title": "Cloud Security Portal Unavailable",
"updated_at": "2026-03-26T12:20:31.227Z",
"url": "https://stspg.io/n37p6v7fv2s2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-11T13:41:20.813Z",
"resolved_inferred": false,
"started_at": "2026-03-11T10:54:44.476Z",
"state": "resolved",
"title": "PAC File Download Failure - Mumbai, Tokyo, Frankfurt and Paris",
"updated_at": "2026-03-11T13:41:20.829Z",
"url": "https://stspg.io/96sw96shykvn"
},
{
"body": "This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-09T20:33:34.443Z",
"resolved_inferred": false,
"started_at": "2026-03-09T15:27:36.982Z",
"state": "resolved",
"title": "Service Unavailable - Forcepoint Data Security Cloud Platform & RBI Services",
"updated_at": "2026-03-09T20:33:34.461Z",
"url": "https://stspg.io/8lrlk9dyp2wt"
},
{
"body": "Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint\u2019s Technical Support Team to discuss alternative recovery options.\n \nCustomer Impact\nSome Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:\n \n- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.\n- Cloud DLP for Email:  Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. \n- Insights: Access in the me-central-1 and me-south-1 regions are impacted.\n- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-03-01T14:29:54.478Z",
"state": "identified",
"title": "Impact on Services in UAE and Bahrain Regions",
"updated_at": "2026-03-23T09:52:10.906Z",
"url": "https://stspg.io/4ybxmw4z2gfm"
},
{
"body": "Customer Impact: AMDP customers may experience minor latency with real-time scanning of files and content while services are failed over to a redundant data center.\n \nCurrent Status : We have identified the problem to be related to one of our malware sandboxing providers. We have receive confirmation from the Vendor on stability of their infrastructure and have re-balanced AMDP services across Paris and San Jose. \n\nThis incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-28T01:40:08.103Z",
"resolved_inferred": false,
"started_at": "2026-02-27T23:48:33.039Z",
"state": "resolved",
"title": "AMDP Service Unavailable - Paris Data Center (Cluster D)",
"updated_at": "2026-02-28T01:40:08.121Z",
"url": "https://stspg.io/j0kfl0zjs1bc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-31T22:03:50.494Z",
"resolved_inferred": false,
"started_at": "2026-01-31T19:09:02.350Z",
"state": "resolved",
"title": "Performance Degraded - Cluster-O",
"updated_at": "2026-01-31T22:03:50.509Z",
"url": "https://stspg.io/j11mwrk6zbcr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-28T18:42:16.442Z",
"resolved_inferred": false,
"started_at": "2026-01-28T16:52:24.810Z",
"state": "resolved",
"title": "Email Security Cloud - Advanced Encryption Service Un-available",
"updated_at": "2026-01-28T18:42:16.460Z",
"url": "https://stspg.io/wfd4yykb7h1x"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-18T16:30:22.677Z",
"resolved_inferred": false,
"started_at": "2026-01-18T11:07:05.000Z",
"state": "resolved",
"title": "DSPM Service Un-available - EMEA Region",
"updated_at": "2026-01-18T16:30:22.697Z",
"url": "https://stspg.io/kgdzp5gzdb2k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-14T00:27:52.246Z",
"resolved_inferred": false,
"started_at": "2026-01-13T14:58:52.659Z",
"state": "resolved",
"title": "Advanced Malware Detection & Protection Cloud - Sandboxing Delays",
"updated_at": "2026-01-14T00:27:52.262Z",
"url": "https://stspg.io/sc2thlzytxn3"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-13T13:56:18.781Z",
"resolved_inferred": false,
"started_at": "2026-01-13T12:52:46.347Z",
"state": "resolved",
"title": "RBI Service Un-available - Sydney Region",
"updated_at": "2026-01-13T13:56:18.804Z",
"url": "https://stspg.io/3fyfnkh8l592"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-04T03:51:39.211Z",
"resolved_inferred": false,
"started_at": "2026-01-04T01:43:52.724Z",
"state": "resolved",
"title": "Performance Degraded - Slough (Cluster J)",
"updated_at": "2026-01-04T03:51:39.227Z",
"url": "https://stspg.io/b2s0nwp67635"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-31T08:01:38.979Z",
"resolved_inferred": false,
"started_at": "2025-12-31T05:40:42.135Z",
"state": "resolved",
"title": "F|ONE Service Unavailable - Managed Application Access in ap-south-1 (Mumbai) region",
"updated_at": "2025-12-31T08:01:38.998Z",
"url": "https://stspg.io/x3yf71kv7hd6"
},
{
"body": "Forcepoint has confirmed the stability of services after the applied remediation steps. The issue was caused by an instability originating within the upstream ISP layer. This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-12T00:19:05.195Z",
"resolved_inferred": false,
"started_at": "2025-12-11T22:59:58.706Z",
"state": "resolved",
"title": "Performance Degraded - Johannesburg  Datacenter (Cluster S)",
"updated_at": "2025-12-12T00:19:05.213Z",
"url": "https://stspg.io/qnqg6q05y01j"
},
{
"body": "Forcepoint has confirmed the stability of services after the applied remediation steps. The issue was caused by an instability originating within the upstream ISP layer. This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-11T12:35:54.262Z",
"resolved_inferred": false,
"started_at": "2025-12-11T09:34:37.000Z",
"state": "resolved",
"title": "Performance Degraded - S\u00e3o Paulo Datacenter (Cluster P)",
"updated_at": "2025-12-11T12:35:54.280Z",
"url": "https://stspg.io/p11th02b1nh0"
},
{
"body": "Customer Impact: Impact was immediately mitigated as Web Security service traffic for the PNHA vPoP was automatically failed over to a redundant data center. Customers connecting to PNHA vPoP configured in Singapore data center may observe a loss of localization while accessing the Web. \n\nCurrent Status: We have restored access to PNHA vPoP services within Singapore (Cluster R) and traffic has been automatically re-introduced.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T19:17:46.927Z",
"resolved_inferred": false,
"started_at": "2025-12-05T18:17:57.339Z",
"state": "resolved",
"title": "Singapore (Cluster R) - PNHA vPoP Performance Degraded",
"updated_at": "2025-12-05T19:17:46.944Z",
"url": "https://stspg.io/kl2bwdrw2x1j"
},
{
"body": "Customer Impact: Customers may experience intermittent delay with policy sync in Forcepoint Clusters. \n\nCurrent Status:\u00a0 We have implemented the necessary remediation to restore the health of impacted services. The issue has been fully resolved, and all impacted services are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-26T16:18:25.042Z",
"resolved_inferred": false,
"started_at": "2025-11-26T15:38:16.000Z",
"state": "resolved",
"title": "Policy Sync Delay -  service degradation",
"updated_at": "2025-11-26T16:18:25.062Z",
"url": "https://stspg.io/3gmypb1g0k16"
},
{
"body": "Customer Impact: A few of our customers may experience challenges when accessing Microsoft Teams' chat feature via a browser while using Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams remain fully accessible when using the desktop application. The impact is limited to customers using Teams through a browser. No other application is impacted, and customers using the Forcepoint Endpoint Agent are unaffected. \n\nCurrent Status: The issue has been resolved, and normal functionality has been restored. A simple browser refresh is required for the fix to take effect.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-23T17:09:19.877Z",
"resolved_inferred": false,
"started_at": "2025-11-07T23:52:22.000Z",
"state": "resolved",
"title": "Microsoft Teams Chat Access Impacted via FONE Reverse Proxy",
"updated_at": "2025-11-23T17:09:19.898Z",
"url": "https://stspg.io/32x44ms42fj1"
},
{
"body": "Amazon Web Services (AWS) has confirmed that the issue affecting services in the us-east-1 region has been resolved.\nFor more details on the AWS outage, please access AWS Status page using the link below.\n\nhttps://health.aws.amazon.com/health/status\n\nThe  outage has unfortunately impacted some Forcepoint products which are dependent on AWS infrastructure and services.\n\nWe can confirm that all impacted Forcepoint services have now fully recovered",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T23:41:34.158Z",
"resolved_inferred": false,
"started_at": "2025-10-20T16:54:12.181Z",
"state": "resolved",
"title": "Impact on Forcepoint due to on-going AWS outage",
"updated_at": "2025-10-20T23:41:34.173Z",
"url": "https://stspg.io/nz58wq2n1t2d"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T05:05:21.087Z",
"resolved_inferred": false,
"started_at": "2025-10-20T09:30:46.920Z",
"state": "resolved",
"title": "Impact on Forcepoint products due to on-going AWS outage",
"updated_at": "2025-10-21T05:05:21.110Z",
"url": "https://stspg.io/t1rtcbdv1n3s"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-25T14:15:37.272Z",
"resolved_inferred": false,
"started_at": "2025-09-25T11:38:02.143Z",
"state": "resolved",
"title": "Insights Performance Degraded in US Region - Dashboard and Transaction Viewer",
"updated_at": "2025-09-25T14:15:37.288Z",
"url": "https://stspg.io/sgmx2zz5n635"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-25T09:51:21.065Z",
"resolved_inferred": false,
"started_at": "2025-09-25T08:30:22.522Z",
"state": "resolved",
"title": "FONE Services Un-available Globally - Portal and CASB Applications Access Impacted",
"updated_at": "2025-09-25T09:51:21.088Z",
"url": "https://stspg.io/mbf5gcvddn1x"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-28T15:55:35.581Z",
"resolved_inferred": false,
"started_at": "2025-08-28T10:42:26.064Z",
"state": "resolved",
"title": "AMDP Cloud Analysis - Email analysis delays for Cloud & On-prem Web, On-prem Email and NGFW customers",
"updated_at": "2025-08-28T15:55:35.595Z",
"url": "https://stspg.io/6xsxh35nxzqg"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-20T07:27:36.690Z",
"resolved_inferred": false,
"started_at": "2025-08-20T02:10:54.163Z",
"state": "resolved",
"title": "AMDP Cloud Analysis - Email Analysis and Delays for On-prem Email Security",
"updated_at": "2025-08-20T07:27:36.714Z",
"url": "https://stspg.io/n2glxsm4kpp2"
}
]
}