{
"vendor": "Geckoboard",
"slug": "geckoboard",
"platform": "statuspage",
"status_url": "https://geckoboard.statuspage.io",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "The issue affecting some dashboards from not displaying correctly has now been resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you experience any further issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T06:35:22.399Z",
"resolved_inferred": false,
"started_at": "2026-08-28T13:39:38.640Z",
"state": "resolved",
"title": "Investigating issues with dashbords displaying blank",
"updated_at": "2026-09-01T06:35:22.416Z",
"url": "https://stspg.io/hlgys2m8yg9x"
},
{
"body": "The issue affecting Dropbox accounts has been resolved, and widgets are loading normally. If you continue to have any issues, please reach out to our team at support@geckoboard.com, and we'll help further.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-21T17:18:57.777Z",
"resolved_inferred": false,
"started_at": "2026-08-21T14:09:41.087Z",
"state": "resolved",
"title": "Issues with Dropbox widgets not loading",
"updated_at": "2026-08-21T17:18:57.806Z",
"url": "https://stspg.io/tb30252rd13v"
},
{
"body": "Our payment provider has resolved the outage affecting billing and the subscription management API. If you are experiencing any issues with your subscription, please contact our team directly at support@geckoboard.com for further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T17:50:47.459Z",
"resolved_inferred": false,
"started_at": "2026-08-18T15:22:28.583Z",
"state": "resolved",
"title": "Partial outage affecting subscription management and billing portal",
"updated_at": "2026-08-18T17:50:47.474Z",
"url": "https://stspg.io/sknzyfcpt2tp"
},
{
"body": "The Campaign Monitor issue has been resolved by their team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-16T12:34:00.060Z",
"resolved_inferred": false,
"started_at": "2026-07-16T11:32:42.000Z",
"state": "resolved",
"title": "Disruption affecting Campaign Monitor",
"updated_at": "2026-07-16T12:34:00.075Z",
"url": "https://stspg.io/ds4mfx1jwwcs"
},
{
"body": "The issue affecting SSO sign-in has been resolved. The upstream provider deployed a fix and confirmed recovery, and SSO logins are working normally again (https://status.workos.com/)\n\nAll other platform functionality remained unaffected throughout. If you're still having trouble signing in, please reach out to support@geckoboard.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-16T10:48:20.481Z",
"resolved_inferred": false,
"started_at": "2026-07-16T08:32:00.321Z",
"state": "resolved",
"title": "Login issues affecting SSO users",
"updated_at": "2026-07-16T10:48:20.509Z",
"url": "https://stspg.io/1n97g6wn5t89"
},
{
"body": "The issue affecting legacy dashboards has now been resolved.\n\nThank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at support@geckoboard.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-29T13:22:37.299Z",
"resolved_inferred": false,
"started_at": "2026-06-29T12:34:27.287Z",
"state": "resolved",
"title": "Some legacy dashboards unavailable",
"updated_at": "2026-06-29T13:22:37.316Z",
"url": "https://stspg.io/rntwrrftnl5f"
},
{
"body": "A fix has been implemented for the issue preventing some users from adding or editing dashboard widgets, and widgets can now be added and edited normally. If you continue to experience any unexpected behavior, please reach out to our team at support@geckoboard.com for further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-23T16:23:42.956Z",
"resolved_inferred": false,
"started_at": "2026-06-23T16:05:47.953Z",
"state": "resolved",
"title": "Adding and Editing widgets failing to load the selection screen for some dashboards",
"updated_at": "2026-06-23T16:23:42.973Z",
"url": "https://stspg.io/z43773syqkhs"
},
{
"body": "Service incident related to Spreadsheets is now resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you experience any further issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-19T16:42:29.474Z",
"resolved_inferred": false,
"started_at": "2026-06-19T16:14:08.065Z",
"state": "resolved",
"title": "Investigating issues with Spreadsheets data sources",
"updated_at": "2026-06-19T16:42:29.494Z",
"url": "https://stspg.io/db0hmldjdkxv"
},
{
"body": "The issue impacting Shopify connections has been resolved. Please reach out to support@geckoboard.com if you are experiencing any further issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-03T18:40:37.068Z",
"resolved_inferred": false,
"started_at": "2026-06-03T13:53:46.252Z",
"state": "resolved",
"title": "Investigating issues with Shopify",
"updated_at": "2026-06-03T18:40:37.084Z",
"url": "https://stspg.io/s6jhh0tw34mk"
},
{
"body": "Service incident related to widgets not refreshing is now resolved. \nPlease contact us at support@geckoboard.com if you experience any further issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-14T12:57:40.064Z",
"resolved_inferred": false,
"started_at": "2026-05-14T11:55:45.974Z",
"state": "resolved",
"title": "Issues with widgets not refreshing",
"updated_at": "2026-05-14T12:57:40.077Z",
"url": "https://stspg.io/mbknw5dt0xll"
},
{
"body": "Service incident related to the Klaviyo integration is now resolved. \nPlease contact us at support@geckoboard.com if you experience any further issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-06T11:06:12.498Z",
"resolved_inferred": false,
"started_at": "2026-05-06T07:47:17.625Z",
"state": "resolved",
"title": "Investigating issues with Klaviyo",
"updated_at": "2026-05-06T11:06:12.514Z",
"url": "https://stspg.io/4n3m97q4l2p6"
},
{
"body": "Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. \nPlease contact us at support@geckoboard.com if you experience any further issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-30T14:09:03.801Z",
"resolved_inferred": false,
"started_at": "2026-04-30T13:43:08.628Z",
"state": "resolved",
"title": "Identified issues affecting HubSpot, Aircall and Pipedrive refresh times",
"updated_at": "2026-04-30T14:09:10.133Z",
"url": "https://stspg.io/hl752zjxp4wv"
},
{
"body": "We've successfully resolved the underlying issue. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-14T14:19:51.258Z",
"resolved_inferred": false,
"started_at": "2026-04-14T09:44:58.663Z",
"state": "resolved",
"title": "Intermittent dashboard/login issues",
"updated_at": "2026-04-14T14:19:51.272Z",
"url": "https://stspg.io/hcnyv1cdvt1v"
},
{
"body": "The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at support@geckoboard.com if you have any further trouble with your MS Teams connections.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-24T20:58:23.849Z",
"resolved_inferred": false,
"started_at": "2026-03-24T19:12:02.714Z",
"state": "resolved",
"title": "MS Teams Snapshots and Notifications",
"updated_at": "2026-03-24T20:58:23.863Z",
"url": "https://stspg.io/rpdtrr9q6rjn"
},
{
"body": "The incident involving Slack connections has now been resolved. Thank you for your patience. \nPlease contact us at support@geckoboard.com if you need any further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-17T14:55:25.091Z",
"resolved_inferred": false,
"started_at": "2026-03-17T14:23:49.316Z",
"state": "resolved",
"title": "Investigating issues with Slack connections",
"updated_at": "2026-03-17T14:55:25.107Z",
"url": "https://stspg.io/mtfr11l20n99"
},
{
"body": "The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. \nPlease contact us at support@geckoboard.com if you need any further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-10T16:46:00.084Z",
"resolved_inferred": false,
"started_at": "2026-03-10T16:13:09.559Z",
"state": "resolved",
"title": "Widgets Fail to Load on TV Screens",
"updated_at": "2026-03-10T16:46:00.101Z",
"url": "https://stspg.io/s9rcgsdffr14"
},
{
"body": "The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at support@geckoboard.com if you experience any further issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-02T11:33:40.557Z",
"resolved_inferred": false,
"started_at": "2026-03-02T10:42:16.996Z",
"state": "resolved",
"title": "Investigating issues with new Aircall connections",
"updated_at": "2026-03-02T11:33:40.577Z",
"url": "https://stspg.io/j8xhn4yvc68v"
},
{
"body": "We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections.\n\nThank you for your patience. Please contact us at support@geckoboard.com if you experience any further issues or have questions.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-23T15:34:30.753Z",
"resolved_inferred": false,
"started_at": "2026-02-23T09:18:10.725Z",
"state": "resolved",
"title": "Investigating issues with Airtable connections",
"updated_at": "2026-02-23T15:34:30.780Z",
"url": "https://stspg.io/3rkxwmwm9hlx"
},
{
"body": "This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at support@geckoboard.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-23T10:41:28.836Z",
"resolved_inferred": false,
"started_at": "2026-02-23T09:13:51.586Z",
"state": "resolved",
"title": "Investigating issues with password resets",
"updated_at": "2026-02-23T10:41:28.854Z",
"url": "https://stspg.io/5ctsyv4sphdx"
},
{
"body": "The issue with Airtable connections has been resolved. If you run into any further issues, please don't hesitate to get in touch.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-13T10:03:50.704Z",
"resolved_inferred": false,
"started_at": "2026-02-13T07:52:51.873Z",
"state": "resolved",
"title": "Investigating issues with Airtable connections",
"updated_at": "2026-02-20T15:37:51.579Z",
"url": "https://stspg.io/mf9r6dkx7p5k"
},
{
"body": "The incident related to login issues is now resolved. Thank you for your patience. \nPlease contact us at support@geckoboard.com if you need any further assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-12T17:32:37.018Z",
"resolved_inferred": false,
"started_at": "2026-02-12T17:06:43.176Z",
"state": "resolved",
"title": "Issues logging into Geckoboard",
"updated_at": "2026-02-20T15:37:51.656Z",
"url": "https://stspg.io/w9mdwl6gywjj"
},
{
"body": "The issue with Airtable connections has been resolved. We\u2019ve been monitoring closely, and all systems remain stable. If you experience any further issues, please don\u2019t hesitate to reach out.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-12T12:05:08.957Z",
"resolved_inferred": false,
"started_at": "2026-02-12T09:44:32.305Z",
"state": "resolved",
"title": "Investigating issues with Airtable",
"updated_at": "2026-02-20T15:37:51.738Z",
"url": "https://stspg.io/w0s92zc3v7mb"
},
{
"body": "We have resolved the issue that was preventing the app from loading for some users. If you are experiencing any additional issues, please reach out to our Support team at support@geckoboard.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-07T20:33:27.210Z",
"resolved_inferred": false,
"started_at": "2025-11-07T17:21:01.553Z",
"state": "resolved",
"title": "Geckoboard app failing to load",
"updated_at": "2026-02-20T15:37:51.821Z",
"url": "https://stspg.io/2lwknpyfwh2k"
},
{
"body": "The earlier outage affecting our cloud provider should be fully resolved, and all systems are back to normal. We're sorry for the disruption to your day. We\u2019ll continue monitoring closely, but if you notice anything unusual, please don't hesitate to get in touch.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T12:03:23.829Z",
"resolved_inferred": false,
"started_at": "2025-10-20T07:20:14.000Z",
"state": "resolved",
"title": "Issues with Geckoboard integrations",
"updated_at": "2026-02-20T15:37:51.898Z",
"url": "https://stspg.io/k33q3z3bdys1"
},
{
"body": "This issue has now been resolved. The expired TLS certificate on the ProfitWell side has been updated, and our integration is functioning normally again. Please don\u2019t hesitate to reach out if you still notice issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-03T11:25:19.514Z",
"resolved_inferred": false,
"started_at": "2025-10-03T10:45:43.657Z",
"state": "resolved",
"title": "Identified issues with ProfitWell",
"updated_at": "2026-02-20T15:37:51.974Z",
"url": "https://stspg.io/ktn682rnrplw"
},
{
"body": "The issue affecting Aircall widgets has now been fully resolved. Please get in touch with us at support@geckoboard.com if you experience any further issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-17T06:16:16.205Z",
"resolved_inferred": false,
"started_at": "2025-09-16T20:24:30.307Z",
"state": "resolved",
"title": "Investigating issues with Aircall widgets not updating",
"updated_at": "2026-02-20T15:37:52.051Z",
"url": "https://stspg.io/ys1rqs54qtbx"
},
{
"body": "The service incident affecting email snapshot deliverability is now resolved. Thank you for being so patient. \nPlease get in touch with us at support@geckoboard.com if you experience any further issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-04T14:07:41.353Z",
"resolved_inferred": false,
"started_at": "2025-09-01T15:39:13.385Z",
"state": "resolved",
"title": "Email Snapshot Deliverability",
"updated_at": "2026-02-20T15:37:52.125Z",
"url": "https://stspg.io/b5sdbn72fl12"
},
{
"body": "The issue affecting Jira Cloud widgets is now resolved. Thank you for your patience. If you experience any further issues, please reach out to our Customer Success team at support@geckoboard.com, and we'll be happy to help further.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-27T09:08:29.592Z",
"resolved_inferred": false,
"started_at": "2025-08-26T10:07:42.231Z",
"state": "resolved",
"title": "Investigating issues with Jira Cloud widgets",
"updated_at": "2026-02-20T15:37:52.196Z",
"url": "https://stspg.io/nkhgkv4h2f6r"
},
{
"body": "We have identified the issue preventing new Close data source connections and deployed a fix. New connections are now authenticating properly. If you continue to have trouble, please reach out to our Customer Success team at support@geckoboard.com, and we'll be happy to help further.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-13T19:04:46.815Z",
"resolved_inferred": false,
"started_at": "2025-08-13T16:10:22.969Z",
"state": "resolved",
"title": "Investigating issues with new Close connections",
"updated_at": "2026-02-20T15:37:52.273Z",
"url": "https://stspg.io/y0hfj470lzxb"
}
]
}