{
"vendor": "GitBook",
"slug": "gitbook",
"platform": "statuspage",
"status_url": "https://www.gitbookstatus.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "The incident is now fully resolved, all services are now up and stable.",
"first_seen": "2026-09-06T12:28:17Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-05T19:00:47Z",
"resolved_inferred": false,
"started_at": "2026-09-05T18:56:14Z",
"state": "resolved",
"title": "App and published docs unavailable",
"updated_at": "2026-09-05T19:00:47Z"
},
{
"body": "The GitHub operations should be returning to normal as its service is back online. We\u2019ll keep monitoring for any updates to the incident.\n\n \n\nGitHub Incident status: <https://www.githubstatus.com/incidents/zkxwbgr0cnmx>",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-17T21:14:31Z",
"resolved_inferred": false,
"started_at": "2026-08-17T13:56:04Z",
"state": "resolved",
"title": "GitHub outage affecting Git Sync",
"updated_at": "2026-08-17T21:14:31Z"
},
{
"body": "The incident has been resolved and systems are fully operational.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T13:08:10Z",
"resolved_inferred": false,
"started_at": "2026-06-25T11:34:57Z",
"state": "resolved",
"title": "GitBook webapp is returning 500",
"updated_at": "2026-06-25T13:08:10Z"
},
{
"body": "The fix released has solved the issue, all systems should be operational now.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-22T16:14:39Z",
"resolved_inferred": false,
"started_at": "2026-06-22T14:58:06Z",
"state": "resolved",
"title": "Sites are failing intermittently with 500 Internal Server Error",
"updated_at": "2026-06-22T16:14:39Z"
},
{
"body": "The incident has been resolved, all systems have returned to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-02T16:09:43Z",
"resolved_inferred": false,
"started_at": "2026-06-02T14:40:51Z",
"state": "resolved",
"title": "Increased API error rate",
"updated_at": "2026-06-02T16:09:43Z"
},
{
"body": "The fix has improved the performance back to their normal levels.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T18:15:17Z",
"resolved_inferred": false,
"started_at": "2026-05-08T15:52:44Z",
"state": "resolved",
"title": "Degraded database performance",
"updated_at": "2026-05-08T18:15:17Z"
},
{
"body": "We issued a fix and have monitored the results of that fix. Pages are now loading at normal rates and our logs are looking healthy. ",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T14:00:00Z",
"resolved_inferred": false,
"started_at": "2026-05-04T11:55:06Z",
"state": "resolved",
"title": "500 errors on some *.gitbook.io published sites",
"updated_at": "2026-05-04T15:00:58Z"
},
{
"body": "The Inngest incident causing Git Sync delays has been resolved. Everything should be back to normal!\n\nPlease note that any syncs that didn't go through during the incident won't be retried automatically, so you'll need to push again to trigger a new sync. If you're still seeing any issues, reach out and we'll take a look!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-16T04:56:54Z",
"resolved_inferred": false,
"started_at": "2026-04-15T15:34:16Z",
"state": "resolved",
"title": "Git Sync executions are delayed due to third-party outage",
"updated_at": "2026-04-16T04:56:54Z"
},
{
"body": "Indicators are pointing to a healthy state now after the fix. Everything should be operating well.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-27T18:47:57Z",
"resolved_inferred": false,
"started_at": "2026-03-27T14:43:39Z",
"state": "resolved",
"title": "Degraded API performance",
"updated_at": "2026-03-27T18:47:57Z"
},
{
"body": "Between 14:36 and 14:43 UTC, all GitBook documentation sites using a custom domain were returning a 404 \"Not Found\" error, making documentation unavailable to users. The issue was caused by a problem introduced by an upstream provider that affected our deployment. The incident was resolved by rolling back the deployment, after which all sites were confirmed to be fully operational.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-06T14:36:00Z",
"resolved_inferred": false,
"started_at": "2026-03-06T16:56:58Z",
"state": "resolved",
"title": "Documentation sites with a custom domain returned a 404 error",
"updated_at": "2026-03-11T15:37:02Z"
},
{
"body": "Both the application and published content have recovered fully after the fix was released and should be working as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-26T17:37:02Z",
"resolved_inferred": false,
"started_at": "2026-02-26T17:15:40Z",
"state": "resolved",
"title": "Site wide outage",
"updated_at": "2026-03-11T15:37:02Z"
},
{
"body": "[Cloudflare have resolved](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q) the incident and we have seen full recovery of public content and the app.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T10:12:35Z",
"resolved_inferred": false,
"started_at": "2025-12-05T09:12:43Z",
"state": "resolved",
"title": "App and Public content failures due to Cloudflare outage",
"updated_at": "2026-03-11T15:37:02Z"
},
{
"body": "Cloudflare has [confirmed](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) that the incident has now been resolved, and we are seeing that change requests are working as expected. ",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T15:46:51Z",
"resolved_inferred": false,
"started_at": "2025-11-18T12:55:36Z",
"state": "resolved",
"title": "Intermittent change request failures",
"updated_at": "2026-03-11T15:37:02Z"
},
{
"body": "GitBook is back to normal and fully functional.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T07:31:34Z",
"resolved_inferred": false,
"started_at": "2025-10-20T09:16:02Z",
"state": "resolved",
"title": "Public content not loading or taking longer to load",
"updated_at": "2026-03-11T15:37:02Z"
},
{
"body": "The issue was identified and fixed. All AI features are working as expected. ",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-17T10:09:39Z",
"resolved_inferred": false,
"started_at": "2025-09-16T07:07:32Z",
"state": "resolved",
"title": "All AI based features including GitBook Assistant or AI search are failing with \"something went wrong\"",
"updated_at": "2026-03-11T15:37:02Z"
}
]
}