{
"vendor": "Guidewire",
"slug": "guidewire",
"platform": "statuspage",
"status_url": "https://status.guidewire.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "maintenance",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2026-09-13T12:30:53Z",
"resolved_inferred": true,
"started_at": "2026-09-12T08:00:00.000Z",
"state": "maintenance",
"title": "Guidewire Predictive Analytics Production APAC - Sydney",
"updated_at": "2026-09-12T08:00:07.667Z",
"url": "https://stspg.io/7n40b55vr07s"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-04T10:17:20Z",
"impact": "maintenance",
"last_seen": "2026-09-05T08:54:55Z",
"resolved_at": "2026-09-05T12:15:31Z",
"resolved_inferred": true,
"started_at": "2026-09-04T10:00:00.000Z",
"state": "maintenance",
"title": "Status Page Update: Expect Temporary Emails",
"updated_at": "2026-09-04T10:00:07.535Z",
"url": "https://stspg.io/t766zwzq7cpk"
},
{
"body": "Please refer to the Knowledge Article at this\u00a0[link\u00a0](https://community.guidewire.com/s/article/Integration-Gateway-build-failures-for-multiple-customers-due-to-third-party-repository-errors)for more information",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-31T15:04:13.858Z",
"resolved_inferred": false,
"started_at": "2026-07-28T13:48:20.724Z",
"state": "postmortem",
"title": "TeamCity Build Service Interruption in Non-Production for Integration Gateway Apps Impacting Multiple Customers Across All Regions",
"updated_at": "2026-08-05T12:37:03.008Z",
"url": "https://stspg.io/53s0jcwfdpl7"
},
{
"body": "Please refer to the Knowledge Article via this [link ](https://community.guidewire.com/s/article/Several-Customers-Reported-TeamCity-Build-Failures-Caused-by-Problems-Downloading-the-JaCoCo-Agent)for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-20T18:05:56.897Z",
"resolved_inferred": false,
"started_at": "2026-07-20T09:32:10.430Z",
"state": "postmortem",
"title": "TeamCity Build Service Interruption in Non-Production Environments Affecting Multiple Customers in All Regions",
"updated_at": "2026-07-23T14:38:49.829Z",
"url": "https://stspg.io/j5j6dx8c84pz"
},
{
"body": "Please refer to the Knowledge Article at this\u00a0[link](https://community.guidewire.com/s/article/Non-production-Deployments-Failing-with-password-authentication-failed-Database-Errors-for-Multiple-Customers)\u00a0for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-18T14:07:29.111Z",
"resolved_inferred": false,
"started_at": "2026-07-17T21:04:54.014Z",
"state": "postmortem",
"title": "GWCP Deployment Service Interruption Affecting Multiple Customers in NPE and PREPROD for AMER Regions",
"updated_at": "2026-08-04T15:58:33.555Z",
"url": "https://stspg.io/rp1k92w7fbjp"
},
{
"body": "Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/InsuranceNow-Email-Support-and-Password-Reset-Failures-Due-to-Deprecated-reCAPTCHA-Endpoint) for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-13T22:29:14.606Z",
"resolved_inferred": false,
"started_at": "2026-06-12T19:27:40.641Z",
"state": "postmortem",
"title": "InsuranceNow (Classic & GWCP Customers) \u2013 Issues With Forgot Password And Email Support Affecting Multiple Customers In AMER",
"updated_at": "2026-06-23T07:50:23.461Z",
"url": "https://stspg.io/jfcqkyywf5c0"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T17:40:14.227Z",
"resolved_inferred": false,
"started_at": "2026-05-08T10:42:16.000Z",
"state": "resolved",
"title": "AWS Service Interruptions",
"updated_at": "2026-05-08T17:40:14.246Z",
"url": "https://stspg.io/nht4sxpzjsc8"
},
{
"body": "The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T15:28:13.821Z",
"resolved_inferred": false,
"started_at": "2026-05-08T09:45:21.948Z",
"state": "resolved",
"title": "CDA Daily Load Service with Basic Profile Interruption Affecting Multiple Customers in All Regions",
"updated_at": "2026-05-08T15:28:13.842Z",
"url": "https://stspg.io/86q4mdm06mqf"
},
{
"body": "Please refer to the Knowledge Article at this\u00a0[link](https://community.guidewire.com/s/article/Broker-and-Partner-Login-Failures-via-Guidewire-Hub-SSO-in-APAC-Production-Environment)\u00a0for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-05T10:14:38.051Z",
"resolved_inferred": false,
"started_at": "2026-05-05T07:05:43.031Z",
"state": "postmortem",
"title": "Okta Login Failure in APAC Region for Federated Partners/Brokers Users in Non-Production, Pre-Production and Production",
"updated_at": "2026-05-13T03:24:39.399Z",
"url": "https://stspg.io/6vdxnk6sm5ft"
},
{
"body": "Please refer to the Knowledge Article via this [link ](https://community.guidewire.com/s/article/Multiple-Customers-Unable-to-Perform-Deployments-in-Non-Production-Environments)for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-02T17:45:36.364Z",
"resolved_inferred": false,
"started_at": "2026-04-02T10:08:39.586Z",
"state": "postmortem",
"title": "Deployment Failures Observed for Non-Production Environments across all regions.",
"updated_at": "2026-04-10T08:49:05.239Z",
"url": "https://stspg.io/w9b1lv9bbjtc"
},
{
"body": "Please refer to the Knowledge Article via this [link ](https://community.guidewire.com/s/article/Guidewire-Home-GWH-Unavailable-for-Multiple-Customers-After-GWCP-v1-120-Deployment)for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-30T17:01:02.054Z",
"resolved_inferred": false,
"started_at": "2026-03-30T11:08:16.566Z",
"state": "postmortem",
"title": "Guidewire Cloud Home Service Interruption Affecting Multiple Customers in APAC and CANADA Region",
"updated_at": "2026-04-09T08:15:14.160Z",
"url": "https://stspg.io/pbjc0vgrg2zx"
},
{
"body": "Please refer to the Knowledge Article at this\u00a0[link](https://community.guidewire.com/s/article/Customer-Unable-to-Access-Information-in-Integration-Gateway-Apps-in-Guidewire-Cloud-Home)\u00a0for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-09T15:46:54.594Z",
"resolved_inferred": false,
"started_at": "2026-03-09T09:05:23.600Z",
"state": "postmortem",
"title": "Guidewire Cloud Home (IG Apps) Service Interruption Affecting Multiple Customers in all Regions and Environments",
"updated_at": "2026-03-11T10:06:37.682Z",
"url": "https://stspg.io/54mh5mgtrh6k"
},
{
"body": "Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/API-Requests-Failing-When-Accessing-APD-Products) for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-03T23:35:56.903Z",
"resolved_inferred": false,
"started_at": "2026-03-03T16:46:04.605Z",
"state": "postmortem",
"title": "Advanced Product Designer(APD) APIs Interruption Affecting Multiple Customers in All Regions",
"updated_at": "2026-03-12T07:09:47.608Z",
"url": "https://stspg.io/4bxd05plsbfq"
},
{
"body": "Please refer to the Knowledge Article at this\u00a0[link ](https://community.guidewire.com/s/article/Multiple-Customers-Across-Regions-Reported-Significant-Slowness-in-Database-Restoration)for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-03T15:10:24.651Z",
"resolved_inferred": false,
"started_at": "2026-03-03T08:37:47.171Z",
"state": "postmortem",
"title": "Database Restore Service Interruption Affecting Multiple Customers in ALL REGIONS for PRE-PRODUCTION and NON-PRODUCTION environments",
"updated_at": "2026-03-11T10:18:19.420Z",
"url": "https://stspg.io/3w4f9hbyqpxh"
},
{
"body": "The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-27T11:11:49.309Z",
"resolved_inferred": false,
"started_at": "2026-02-25T10:44:34.030Z",
"state": "resolved",
"title": "Autopilot Workflow Service Interruption Affecting Multiple Customers in Multiple Regions in Production and Non-Production",
"updated_at": "2026-02-27T11:11:49.331Z",
"url": "https://stspg.io/qx9vb7ydc7z9"
},
{
"body": "Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/Lifecycle-Manager-LCM-Service-Interruption-Affecting-Multiple-Customers-in-Production-and-Non-Production-Environments) for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-17T21:46:59.476Z",
"resolved_inferred": false,
"started_at": "2026-02-17T16:35:14.364Z",
"state": "postmortem",
"title": "LifeCycle Manager (LCM) Service Interruption Affecting Multiple Customers in Multiple Regions in Production and Non-Production",
"updated_at": "2026-03-04T21:38:27.929Z",
"url": "https://stspg.io/wqscr611c9xv"
},
{
"body": "Please refer to the Knowledge Article at this [link](https://community.guidewire.com/s/article/Lifecycle-Manager-LCM-Production-Service-Interruption-Affecting-Multiple-Customers-in-AMER-Region) for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-07T15:47:51.482Z",
"resolved_inferred": false,
"started_at": "2026-02-07T04:59:54.624Z",
"state": "postmortem",
"title": "LifeCycle Manager (LCM) Service Interruption Affecting Multiple Customers in AMER Region in Production",
"updated_at": "2026-02-12T06:30:17.964Z",
"url": "https://stspg.io/7f8ftllyyq3r"
},
{
"body": "Please refer to the Knowledge Article at this\u00a0[link](https://community.guidewire.com/s/article/App-Events-Service-Interruption-affecting-Multiple-Customers-Across-All-Regions-in-Production-Pre-Production-and-Non-Production)\u00a0for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-29T09:52:06.241Z",
"resolved_inferred": false,
"started_at": "2026-01-29T02:05:59.132Z",
"state": "postmortem",
"title": "Application Events Service Interruption Affecting Multiple Customers in All Regions in Production, Pre-Production and Non-Production",
"updated_at": "2026-02-09T07:55:48.578Z",
"url": "https://stspg.io/cgqxk320ygwf"
},
{
"body": "Please open a Community case if you are still experiencing any service interruption related to Okta.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-22T23:06:10.388Z",
"resolved_inferred": false,
"started_at": "2026-01-22T20:35:32.407Z",
"state": "resolved",
"title": "Potential Okta SSL Handshake Issue Affecting Multiple Customers in the AMER and APAC regions",
"updated_at": "2026-01-23T04:30:12.992Z",
"url": "https://stspg.io/pj8z22vz82gj"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-18T09:48:44.861Z",
"resolved_inferred": false,
"started_at": "2026-01-18T08:23:35.461Z",
"state": "resolved",
"title": "APD Service Interruption Affecting Multiple Customers in EMEA",
"updated_at": "2026-01-18T09:48:44.878Z",
"url": "https://stspg.io/bqdh1ldtm2v4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-18T12:15:30.673Z",
"resolved_inferred": false,
"started_at": "2026-01-18T03:08:05.549Z",
"state": "resolved",
"title": "APD Service Interruption Affecting Multiple Customers in APAC",
"updated_at": "2026-01-18T12:15:30.687Z",
"url": "https://stspg.io/dmyjsc4fv57m"
},
{
"body": "Please refer to the Knowledge Article at this\u00a0[link](https://community.guidewire.com/s/article/Multiple-Customers-Reported-SSL-Handshake-Errors)\u00a0for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-15T13:17:25.036Z",
"resolved_inferred": false,
"started_at": "2026-01-15T01:54:38.579Z",
"state": "postmortem",
"title": "AppEvents - Service Interruption Affecting Multiple Customers in All Regions",
"updated_at": "2026-01-26T19:50:11.431Z",
"url": "https://stspg.io/1zc1wfghfsml"
},
{
"body": "The Smart Communications Operations Team has confirmed that the fix implemented has resolved the SmartCOMM issue. Please open a Community case if you are still experiencing any service interruption.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T23:10:20.273Z",
"resolved_inferred": false,
"started_at": "2025-11-18T18:55:28.778Z",
"state": "resolved",
"title": "SmartComm Third Party Service Interruption Affecting Multiple Customers in AMER",
"updated_at": "2025-11-18T23:10:20.294Z",
"url": "https://stspg.io/frm6yc9qd5s5"
},
{
"body": "Please refer to the Knowledge Article at this\u00a0[link](https://community.guidewire.com/s/article/Multiple-Customers-Unable-to-Access-Production-Logs-in-Datadog)\u00a0for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-09T15:45:17.321Z",
"resolved_inferred": false,
"started_at": "2025-11-09T13:52:14.895Z",
"state": "postmortem",
"title": "InsuranceSuite Production Application Logs are not populating in Datadog for some AMER Customers",
"updated_at": "2025-11-17T10:39:26.226Z",
"url": "https://stspg.io/g4vddddpzx86"
},
{
"body": "**Please refer to the Knowledge Article on this**\u00a0[**link**](https://community.guidewire.com/s/article/Deployments-in-Non-production-Planets-are-Failing-at-Preparing-for-Deployment-Stage)\u00a0**for more information.**",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-23T15:30:04.937Z",
"resolved_inferred": false,
"started_at": "2025-10-23T14:20:11.734Z",
"state": "postmortem",
"title": "IS Deployments Service Interruption in EMEA Region",
"updated_at": "2025-10-30T10:47:51.534Z",
"url": "https://stspg.io/h8xfzb0dbqgn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T10:14:33.326Z",
"resolved_inferred": false,
"started_at": "2025-10-20T17:48:32.498Z",
"state": "resolved",
"title": "AWS US-East-1 Region Service Interruption",
"updated_at": "2025-10-21T10:14:33.346Z",
"url": "https://stspg.io/dr2z58wn4y73"
},
{
"body": "Please refer to the Knowledge Article at this\u00a0[link](https://community.guidewire.com/s/article/AWS-USEAST1-Region-Disruption-Impacted-Multiple-Guidewire-Services)\u00a0for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T10:16:21.291Z",
"resolved_inferred": false,
"started_at": "2025-10-20T09:36:36.000Z",
"state": "postmortem",
"title": "AWS US-East-1 Region Service Outage",
"updated_at": "2025-10-27T10:33:12.305Z",
"url": "https://stspg.io/15n27bnpqmfq"
},
{
"body": "**Please refer to the Knowledge Article on this**\u00a0[**link**](https://guidewire.lightning.force.com/lightning/articles/Knowledge/Guidewire-Home-Service-Interruption-Affecting-Multiple-Customers-in-EMEA-Region)\u00a0**for more information.**",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-23T08:50:00.000Z",
"resolved_inferred": false,
"started_at": "2025-09-23T08:50:00.000Z",
"state": "postmortem",
"title": "Guidewire Cloud Home service interruption affecting some Customers in EMEA Region",
"updated_at": "2025-10-01T07:58:38.630Z",
"url": "https://stspg.io/lwwp6yvglmb1"
},
{
"body": "**Please refer to the Knowledge Article on this**\u00a0[**link**](https://community.guidewire.com/s/article/Predefined-Guidewire-Home-Variable-Values-Overridden-by-Customer-Defined-Values?language=en_US)\u00a0**for more information.**",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-19T16:30:00.000Z",
"resolved_inferred": false,
"started_at": "2025-09-19T16:30:00.000Z",
"state": "postmortem",
"title": "Multiple InsuranceSuite GWCP customers' S3 buckets were inaccessible - CASE #00874763",
"updated_at": "2025-09-30T20:14:46.472Z",
"url": "https://stspg.io/7mhvrr77hdd9"
},
{
"body": "**Please refer to the Knowledge Article on this**\u00a0[**link**](https://community.guidewire.com/s/article/Multiple-Customers-Reporting-TeamCity-Builds-are-Failing-TeamCity-Not-Loading---503-Error)\u00a0**for more information.**",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-19T18:45:37.443Z",
"resolved_inferred": false,
"started_at": "2025-09-19T15:45:49.620Z",
"state": "postmortem",
"title": "TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AMER Region",
"updated_at": "2025-09-29T17:58:27.119Z",
"url": "https://stspg.io/kx6zq1557vqm"
},
{
"body": "Please refer to the Knowledge Article via this [link](https://community.guidewire.com/s/article/Multiple-customers-experienced-APD-Errors-in-PolicyCenter) for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-04T02:26:58.991Z",
"resolved_inferred": false,
"started_at": "2025-09-03T18:24:40.693Z",
"state": "postmortem",
"title": "APD Service Issue Affecting Multiple Customers in AMER Region in all environments",
"updated_at": "2025-09-09T21:03:05.595Z",
"url": "https://stspg.io/cczq5tnsf3xj"
},
{
"body": "Please refer to the Knowledge Article via this [link](https://community.guidewire.com/s/article/InsuranceSuite-Deployment-failure-for-multiple-customers-in-AMER-region) for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-28T09:13:52.785Z",
"resolved_inferred": false,
"started_at": "2025-08-28T03:13:16.000Z",
"state": "postmortem",
"title": "InsuranceSuite Deployments  -  Service Interruption Affecting NON-PROD & PROD environments for Multiple Customers in AMER Region",
"updated_at": "2025-09-04T01:29:27.382Z",
"url": "https://stspg.io/8bwg39fkhmk3"
},
{
"body": "Please refer to the Knowledge Article via this [link](https://community.guidewire.com/s/article/TeamCity-Builds-Failure-for-xCenter-and-xEngage-with-NPM-Socket-Error) for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-21T22:31:15.825Z",
"resolved_inferred": false,
"started_at": "2025-08-21T19:40:37.084Z",
"state": "postmortem",
"title": "TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AMER Region",
"updated_at": "2025-09-02T21:29:39.451Z",
"url": "https://stspg.io/6qyhg10g14qk"
},
{
"body": "Please refer to the Knowledge Article via this [link](https://community.guidewire.com/s/article/Multiple-InsuranceNow-GWCP-Customers-Production-Vanity-URLs-Became-Inaccessible) for more information.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-20T17:00:00.000Z",
"resolved_inferred": false,
"started_at": "2025-08-20T17:00:00.000Z",
"state": "postmortem",
"title": "Multiple InsuranceNow GWCP customers' production vanity URLs became inaccessible - CASE #00866392",
"updated_at": "2025-08-28T01:09:58.190Z",
"url": "https://stspg.io/16yyvxhzvxtc"
},
{
"body": "**Please refer to the Knowledge Article on this**\u00a0[**link**](https://community.guidewire.com/s/article/CICD-Updates-Are-Not-Functioning-in-the-NonProduction-Environment-for-the-APAC-Region)\u00a0**for more information.**",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-21T00:50:15.049Z",
"resolved_inferred": false,
"started_at": "2025-08-20T13:35:07.469Z",
"state": "postmortem",
"title": "TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AMER Region",
"updated_at": "2025-09-18T15:36:50.139Z",
"url": "https://stspg.io/69g3ms1mxbk7"
}
]
}