{
"vendor": "HENNGE One",
"slug": "hennge-one",
"platform": "statuspage",
"status_url": "https://status.hdeone.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-07T12:26:33Z",
"impact": "maintenance",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-09-08T12:29:58Z",
"resolved_inferred": true,
"started_at": "2026-09-07T18:00:00.000+09:00",
"state": "maintenance",
"title": "Temporary maintenance\uff1aHENNGE Endpoint & Managed Security",
"updated_at": "2026-09-07T18:00:07.839+09:00",
"url": "https://stspg.io/q60tvpc8kqzv"
},
{
"body": "Microsoft 365\uff08Exchange Online\uff09\u5b9b\u306e\u30e1\u30fc\u30eb\u914d\u9001\u306b\u304a\u304d\u307e\u3057\u3066\u4e00\u90e8\u9045\u5ef6\u304c\u767a\u751f\u3057\u3066\u304a\u308a\u307e\u3057\u4e8b\u8c61\u306f\nMicrosoft \u5074\u3067\u5bfe\u5fdc\u304c\u884c\u308f\u308c 2026\u5e749\u67085\u65e501\u664205\u5206\uff08JST\uff09\u306b\u89e3\u6d88\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304a\u308a\u307e\u3059\u3002\n\n\u672c\u4ef6\u306b\u3088\u3063\u3066\u9045\u5ef6\u3057\u305f\u30e1\u30fc\u30eb\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u81ea\u52d5\u7684\u306b\u518d\u9001\u3055\u308c\u3066\u304a\u308a\u307e\u3059\u306e\u3067\u3001\u624b\u52d5\u3067\u306e\u518d\u9001\u51e6\u7406\u306a\u3069\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u3053\u3068\u3092\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\n\nWe have confirmed that the issue causing partial delays in email delivery to Microsoft 365 (Exchange Online) has been addressed by Microsoft and was resolved on September 5, 2026, at 01:05 AM (JST).\n\nEmails delayed due to this incident have been automatically resent, so no manual action is required on your end to resend them.\n\nWe sincerely apologize for any inconvenience this may have caused.",
"first_seen": "2026-09-04T10:17:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-07T09:00:55.493+09:00",
"resolved_inferred": false,
"started_at": "2026-09-04T18:23:08.321+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Email DLP\uff1aEmail delays to Exchange Online",
"updated_at": "2026-09-07T09:00:55.511+09:00",
"url": "https://stspg.io/fxsr67t7b7n9"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\n\u767a\u751f\u3057\u3066\u304a\u308a\u307e\u3057\u305f\u4e8b\u8c61\u306f\u89e3\u6d88\u3057\u3001\u73fe\u5728\u306f\u554f\u984c\u306a\u304f\u52d5\u4f5c\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n---------------------------------------------------------\n\nThe issue has been resolved, and we have confirmed that the service is now operating normally.\nWe sincerely apologize for any inconvenience this may have caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T10:00:16.653+09:00",
"resolved_inferred": false,
"started_at": "2026-09-03T14:20:14.590+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Endpoint & Managed Security",
"updated_at": "2026-09-04T10:00:16.672+09:00",
"url": "https://stspg.io/rq08spt76wnc"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\nHENNGE Email DLP \u306e Secure Download \u7d4c\u7531\u3067\u30d5\u30a1\u30a4\u30eb\u3092\u53d7\u4fe1\u3057\u305f\u30b2\u30b9\u30c8\u30e6\u30fc\u30b6\u30fc\u304c\u3001\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u30da\u30fc\u30b8\u3078\u30a2\u30af\u30bb\u30b9\u3057\u305f\u969b\u3001\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e8b\u8c61\u306b\u3064\u304d\u307e\u3057\u3066 AWS\u5074\u3067\u3082\u539f\u56e0\u3068\u306a\u3063\u3066\u3044\u305f\u969c\u5bb3\u306f\u89e3\u6d88\u3057\u305f\u3053\u3068\u304c\u30a2\u30ca\u30a6\u30f3\u30b9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u672c\u4ef6\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8\u306f\u5f8c\u65e5\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u3054\u5951\u7d04\u304c\u3042\u308b\u304a\u5ba2\u3055\u307e\u306b\u30e1\u30fc\u30eb\u3067\u500b\u5225\u306b\u3054\u6848\u5185\u3044\u305f\u3057\u307e\u3059\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n---------------------\nHere is an update regarding this matter.\n\nWe have confirmed that AWS has announced the resolution of the outage that caused the issue where guest users who received files through HENNGE Email DLP's Secure Download encountered an error when accessing the download page.\n\nAn incident report regarding this issue will be sent individually via email to customers with an active service subscription at a later date.\n\nWe sincerely apologize for the inconvenience this issue has caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-16T21:27:22.417+09:00",
"resolved_inferred": false,
"started_at": "2026-07-16T17:49:57.645+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Email DLP\uff1aUnable to access the file download page.",
"updated_at": "2026-07-16T21:27:22.436+09:00",
"url": "https://stspg.io/7395f633r84w"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\nTadrill \u306e\u30da\u30fc\u30b8\u3078\u30a2\u30af\u30bb\u30b9\u3057\u305f\u969b\u306b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e8b\u8c61\u306b\u3064\u304d\u307e\u3057\u3066 AWS\u5074\u3067\u3082\u539f\u56e0\u3068\u306a\u3063\u3066\u3044\u305f\u969c\u5bb3\u306f\u89e3\u6d88\u3057\u305f\u3053\u3068\u304c\u30a2\u30ca\u30a6\u30f3\u30b9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u672c\u4ef6\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8\u306f\u5f8c\u65e5\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u3054\u5951\u7d04\u304c\u3042\u308b\u304a\u5ba2\u3055\u307e\u306b\u30e1\u30fc\u30eb\u3067\u500b\u5225\u306b\u3054\u6848\u5185\u3044\u305f\u3057\u307e\u3059\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n---------------------\nHere is an update regarding this matter.\n\nWe have confirmed that AWS has announced the resolution of the outage that caused the issue where an error was displayed when accessing Tadrill page.\n\nAn incident report regarding this issue will be sent individually via email to customers with an active service subscription at a later date.\n\nWe sincerely apologize for the inconvenience this issue has caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-16T21:28:35.528+09:00",
"resolved_inferred": false,
"started_at": "2026-07-16T17:28:59.311+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Tadrill\uff1aUnable to access the service.",
"updated_at": "2026-07-16T21:28:35.548+09:00",
"url": "https://stspg.io/yphrfhk08hc2"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\nHENNGE Secure Transfer \u3078\u30a2\u30af\u30bb\u30b9\u3057\u305f\u969b\u3001\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e8b\u8c61\u306b\u3064\u304d\u307e\u3057\u3066 AWS\u5074\u3067\u3082\u539f\u56e0\u3068\u306a\u3063\u3066\u3044\u305f\u969c\u5bb3\u306f\u89e3\u6d88\u3057\u305f\u3053\u3068\u304c\u30a2\u30ca\u30a6\u30f3\u30b9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u672c\u4ef6\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8\u306f\u5f8c\u65e5\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u3054\u5951\u7d04\u304c\u3042\u308b\u304a\u5ba2\u3055\u307e\u306b\u30e1\u30fc\u30eb\u3067\u500b\u5225\u306b\u3054\u6848\u5185\u3044\u305f\u3057\u307e\u3059\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n-----------------------------\n\nHere is an update regarding this issue.\nRegarding the issue where an error was displayed when accessing HENNGE Secure Transfer, we have confirmed that AWS has announced the resolution of the underlying outage that caused this problem.\n\nAn incident report regarding this matter will be sent individually via email at a later date to customers subscribed to the service.\n\nWe sincerely apologize for the inconvenience this has caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-16T21:27:43.336+09:00",
"resolved_inferred": false,
"started_at": "2026-07-16T17:20:49.000+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Secure Transfer\uff1aUnable to access the service.",
"updated_at": "2026-07-16T21:27:43.354+09:00",
"url": "https://stspg.io/zv2ncf39kmfb"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\n\u305d\u306e\u5f8c\u3001\u76e3\u8996\u3092\u7d99\u7d9a\u3057\u3066\u307e\u3044\u308a\u307e\u3057\u305f\u304c\u4e8b\u8c61\u306e\u518d\u767a\u306f\u7121\u304f\u3001\u89e3\u6d88\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\u672c\u4e8b\u8c61\u306e\u767a\u751f\u6642\u9593\u306f\u4e0b\u8a18\u306e\u901a\u308a\u3067\u3059\u3002\n\n\u30fb2026\u5e746\u670812\u65e514\u664252\u5206\u301c18\u664224\u5206\u9803\n\n\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u6df1\u304f\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n-------------------------------------------------\nThis is the final update on the issue.\n\nWe have maintained our monitoring and confirmed no further recurrences. The issue is now considered completely resolved.\nThe incident occurred during the following timeframe:\n\n- Around 14:52 to 18:24 on June 12, 2026 (JST)\n\nWe deeply apologize for any disruption this may have caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-15T11:21:18.750+09:00",
"resolved_inferred": false,
"started_at": "2026-06-12T15:57:26.273+09:00",
"state": "resolved",
"title": "An Issue by HENNGE Email DLP: Email Blacklisting",
"updated_at": "2026-06-15T11:21:18.766+09:00",
"url": "https://stspg.io/hds8h5g08b50"
},
{
"body": "Email Archive \u306b\u304a\u304d\u307e\u3057\u3066\u3001\u4e0b\u8a18\u306e\u6642\u9593\u5e2f\u306b\u4e00\u6642\u7684\u306b\u691c\u7d22\u304c\u3067\u304d\u306a\u3044\u4e8b\u8c61\u304c\u767a\u751f\u3057\u3066\u3044\u305f\u53ef\u80fd\u6027\u304c\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\u73fe\u5728\u306f\u6b63\u5e38\u306b\u691c\u7d22\u304c\u884c\u3048\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304a\u308a\u307e\u3059\u3002\n\n\u25a0\u4e8b\u8c61\u767a\u751f\u671f\u9593\n2026\u5e745\u670819\u65e5 13\u664241\u5206\uff5e14\u664206\u5206\u9803\n\n\u306a\u304a\u3001\u30e1\u30fc\u30eb\u306e\u30a2\u30fc\u30ab\u30a4\u30d6\u51e6\u7406\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u3001\u4e0a\u8a18\u6642\u9593\u5e2f\u306b\u304a\u3044\u3066\u3082\u6b63\u5e38\u306b\u884c\u308f\u308c\u3066\u3044\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304a\u308a\u307e\u3059\u306e\u3067\u3001\u3054\u5b89\u5fc3\u304f\u3060\u3055\u3044\u3002\n\n\u3053\u306e\u305f\u3073\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u3053\u3068\u3001\u6df1\u304f\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n----------------------------------------------------------------\nWe have confirmed that there may have been a temporary issue during the time period below in which searches in Email Archive were unavailable.\n\nWe have also confirmed that searches are currently functioning normally.\n\n\u25a0 Incident period\nMay 19, 2026, approximately 13:41\u201314:06 \uff08JST\uff09\n\nPlease note that email archiving itself continued to operate normally during the above time period.\n\nWe sincerely apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-21T15:14:37.519+09:00",
"resolved_inferred": false,
"started_at": "2026-05-21T15:14:37.475+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Email Archive: An error occurs during the search",
"updated_at": "2026-05-21T15:14:37.528+09:00",
"url": "https://stspg.io/j8stff3m57cg"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u3044\u3066\u7d9a\u5831\u3067\u3059\u3002\n\nHENNGE One \u30b5\u30dd\u30fc\u30c8\u304a\u3088\u3073\u5c0e\u5165\u652f\u63f4\u306e\u96fb\u8a71\u53d7\u4ed8\u7a93\u53e3\u306e\u96fb\u8a71\u53d7\u4ed8\u7a93\u53e3\u306b\u3064\u304d\u307e\u3057\u3066\n\u6b63\u5e38\u306b\u7e4b\u304c\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u6df1\u304f\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n-----------------------------------\n\nWe are pleased to inform you that the issue affecting the phone lines for HENNGE One Support and the Onboarding desk has been resolved. We have confirmed that all lines are now connecting normally.\n\nWe sincerely apologize for any inconvenience this may have caused and appreciate your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-24T00:33:55.919+09:00",
"resolved_inferred": false,
"started_at": "2026-04-23T16:39:59.975+09:00",
"state": "resolved",
"title": "An Issue in Support Service: Temporary Unavailability of Phone Support",
"updated_at": "2026-04-24T00:33:55.936+09:00",
"url": "https://stspg.io/b6djpjffjbwm"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\n\u30b7\u30b9\u30c6\u30e0\u30c1\u30fc\u30e0\u306b\u3066\u4fee\u6b63\u304c\u5b8c\u4e86\u3057\u3001 [\u5c5e\u6027\u306e\u8a2d\u5b9a] \u3067 \u300c+ \u5c5e\u6027\u306e\u8ffd\u52a0\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u305f\u969b\u306e\u30a8\u30e9\u30fc\u304c\u89e3\u6d88\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\u672c\u4e8b\u8c61\u306b\u3066\u3001SAML SSO \u8a2d\u5b9a\u306e\u4f5c\u6210\u3084\u5909\u66f4\u304c\u884c\u3048\u306a\u304b\u3063\u305f\u304a\u5ba2\u69d8\u306f\u3001\u304a\u624b\u6570\u3067\u3059\u304c\u518d\u5ea6\u304a\u8a66\u3057\u4e0b\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u6df1\u304f\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n-----------------------------\n\nUpdate on the ongoing issue:\n\nOur engineering team has completed the fix and confirmed that the error occurring when clicking \"+ Add new attribute row\" under [Attribute Settings] has been resolved.\n\nFor customers who were unable to create or modify SAML SSO settings due to this issue, we kindly ask that you try again.\n\nWe sincerely apologize for any inconvenience this may have caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T15:46:16.021+09:00",
"resolved_inferred": false,
"started_at": "2026-04-23T13:47:39.493+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Access Control: SSO (SAML) Configuration Settings",
"updated_at": "2026-04-23T15:46:16.039+09:00",
"url": "https://stspg.io/b53dz5dsygxt"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u3001\u5f0a\u793e\u30b5\u30fc\u30d3\u30b9\u5074\u3067\u3082 Gmail \u304b\u3089\u306e\u30e1\u30fc\u30eb\u53d7\u4ed8\u304a\u3088\u3073\u3001Gmail \u5b9b\u306e\u30e1\u30fc\u30eb\u914d\u4fe1\u3068\u3082\u306b\u6b63\u5e38\u306b\u884c\u308f\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\u30b7\u30b9\u30c6\u30e0\u5074\u3067\u3082\u7570\u5e38\u306f\u898b\u3089\u308c\u306a\u3044\u305f\u3081\u89e3\u6d88\u3057\u305f\u3068\u5224\u65ad\u3044\u305f\u3057\u307e\u3059\u3002\n\n\u672c\u4e8b\u8c61\u306b\u3064\u304d\u307e\u3057\u3066\u306f Gmail\uff08Google\uff09\u5074\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306b\u8d77\u56e0\u3057\u305f\u3082\u306e\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u6050\u308c\u5165\u308a\u307e\u3059\u304c\u8a73\u7d30\u306f Google \u793e\u3078\u304a\u554f\u3044\u5408\u308f\u305b\u4e0b\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\nhttps://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT?hl=ja\n\n----------------------------------------------------------------\nRegarding this issue, we have confirmed that both receiving emails from Gmail and delivering emails to Gmail are functioning normally on our service side.\nAs no abnormalities are detected in our systems, we consider this matter resolved.\n\nThis issue was caused by an incident on the Gmail (Google) side. For further details, we kindly ask that you contact Google directly.\nhttps://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT?hl=en",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-09T08:12:11.719+09:00",
"resolved_inferred": false,
"started_at": "2026-04-09T04:03:36.886+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Email DLP: Email delivery delays from Gmail",
"updated_at": "2026-04-09T08:12:11.736+09:00",
"url": "https://stspg.io/b3jj1m3dzxp7"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\n\u672c\u4e8b\u8c61\u306b\u3064\u304d\u307e\u3057\u3066\u3001\u5f0a\u793e\u30b7\u30b9\u30c6\u30e0\u30c1\u30fc\u30e0\u306b\u3066\u5bfe\u5fdc\u3092\u884c\u3044\u3001\u5fa9\u65e7\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u306a\u304a\u3001\u5148\u65e5\u304a\u4f1d\u3048\u3057\u305f\u3068\u304a\u308a\u3001\u672c\u4ef6\u306e\u5f71\u97ff\u7bc4\u56f2\u306f\u4e00\u90e8\u30c6\u30ca\u30f3\u30c8\u306e\u30a2\u30fc\u30ab\u30a4\u30d6\u691c\u7d22\u306e\u307f\u306b\u9650\u3089\u308c\u3066\u304a\u308a\u3001\u65b0\u898f\u30e1\u30fc\u30eb\u306e\u30a2\u30fc\u30ab\u30a4\u30d6\u53d6\u5f97\u306a\u3069\u306b\u306f\u5f71\u97ff\u306f\u3054\u3056\u3044\u307e\u305b\u3093\u3067\u3057\u305f\u306e\u3067\u3001\u3054\u5b89\u5fc3\u304f\u3060\u3055\u3044\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u7533\u3057\u8a33\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\n-------------------------------------------\nUpdate on the recent issue:\n\nRegarding this issue, our system team has taken corrective action and confirmed that the service has been restored.\n\nAs previously mentioned, the impact of this issue was limited to archive searches in some tenants, and there was no impact on the archiving of new emails, so please rest assured.\n\nWe sincerely apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-23T09:26:38.075+09:00",
"resolved_inferred": false,
"started_at": "2026-03-19T12:11:02.291+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Email Archive: Message Search&Download",
"updated_at": "2026-03-23T09:26:38.091+09:00",
"url": "https://stspg.io/j3q48df18lt3"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u3044\u3066\u7d9a\u5831\u3067\u3059\u3002\n\n\u4e00\u90e8\u306e\u74b0\u5883\u3067\u30c7\u30d0\u30a4\u30b9\u8a3c\u660e\u66f8\u306e\u767a\u884c\u7533\u8acb\u3092\u884c\u3046\u3068\u300c\u4fdd\u7559\u4e2d\u300d\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u307e\u307e\u306b\u306a\u3063\u3066\u3057\u307e\u3046\u4e8b\u8c61\u306b\u3064\u304d\u307e\u3057\u3066\n\u30b7\u30b9\u30c6\u30e0\u30c1\u30fc\u30e0\u306b\u3088\u308b\u5bfe\u5fdc\u3092\u5b9f\u65bd\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\nHENNGE Access Control \u7ba1\u7406\u753b\u9762\u306e [\u30ed\u30b0\u7ba1\u7406] > [\u30c7\u30d0\u30a4\u30b9\u8a3c\u660e\u66f8\u64cd\u4f5c\u5c65\u6b74] \u306e\u753b\u9762\u3067\n\u300c\u4fdd\u7559\u4e2d\u300d\u306e\u307e\u307e\u51e6\u7406\u304c\u6b62\u307e\u3063\u3066\u3057\u307e\u3063\u3066\u3044\u305f\u767a\u884c\u7533\u8acb\u306b\u3064\u3044\u3066\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u300c\u30a8\u30e9\u30fc\u300d\u306b\u5909\u66f4\u3055\u308c\u3066\u304a\u308a\u307e\u3059\u3002\n\u304a\u624b\u6570\u3067\u3059\u304c\u300c\u30a8\u30e9\u30fc\u300d\u3068\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u767a\u884c\u7533\u8acb\u5206\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u3001\u518d\u5ea6\u767a\u884c\u7533\u8acb\u3092\u5b9f\u65bd\u304f\u3060\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u6df1\u304f\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n---------------------------------\nWe are providing an update regarding the issue where some HENNGE Device Certificate issuance requests remained in \"Pending\" status. Our system team has completed the necessary actions to address this.\n\nFor requests that were stuck in \"Pending\" status, the status has now been changed to \"Error.\" You can verify this in the HENNGE Access Control Admin Console under [Log Management] > [Device Certificate Operations].\n\nIf your request is now showing as \"Error,\" we kindly ask that you resubmit the issuance request.\n\nWe sincerely apologize for the inconvenience this has caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-04T19:03:03.300+09:00",
"resolved_inferred": false,
"started_at": "2026-03-04T17:43:34.119+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Device Certificate",
"updated_at": "2026-03-04T19:03:03.318+09:00",
"url": "https://stspg.io/v5cf98tp212c"
},
{
"body": "HENNGE Access Control \u304b\u3089 Microsoft 365(Entra ID) \u3078\u306e\u30af\u30e9\u30a6\u30c9\u540c\u671f\u306b\u3064\u304d\u307e\u3057\u3066\n\u4e0b\u8a18\u306e\u901a\u308a\u306e\u671f\u9593\u3068\u5185\u5bb9\u306e\u4e8b\u8c61\u304c\u767a\u751f\u3057\u3066\u304a\u308a\u307e\u3057\u305f\u3002\n\n\u306a\u304a\u3001\u672c\u4e8b\u8c61\u306b\u3088\u308b\u30ed\u30b0\u30a4\u30f3\u7b49\u306e\u30e6\u30fc\u30b6\u30fc\u5f71\u97ff\u306f\u3054\u3056\u3044\u307e\u305b\u3093\u3067\u3057\u305f\u306e\u3067\u3054\u5b89\u5fc3\u4e0b\u3055\u3044\u3002\n\n\u30fb\u671f\u9593\n2026\u5e742\u670819\u65e512\u6642\u301c2\u670820\u65e516:00\u9803\uff08JST\uff09\n\n\u30fb\u767a\u751f\u4e8b\u8c61\n\u5b9a\u671f\u540c\u671f\uff081\u6642\u9593\u6bce\uff09\u304a\u3088\u3073\u624b\u52d5\u540c\u671f\u306e\u5b9f\u884c\u6642\u3001\u5909\u66f4\u306e\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u306b\u3064\u3044\u3066\u3082\u540c\u671f\u30ed\u30b0\u306b \u66f4\u65b0\uff08Update\uff09 \u3068\u3057\u3066\u51fa\u529b\u3055\u308c\u308b\n\n\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u7533\u3057\u8a33\u3042\u308a\u307e\u305b\u3093\u3002\n\n-----------------------------------------\nWe have identified and resolved an issue regarding the cloud synchronization between HENNGE Access Control and Microsoft 365(Entra ID).\n\nPlease be assured that this incident had no impact on user logins or other authentication services.\n\nPeriod:\nThursday, February 19, 2026, 12:00 PM \u2013 Friday, February 20, 2026, 4:00 PM (JST)\n\nDetails:\nDuring both scheduled (hourly) and manual synchronizations, users with no changes were incorrectly recorded as \"Update\" in the synchronization logs.\n\nWe apologize for any confusion or inconvenience this may have caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-20T17:34:47.627+09:00",
"resolved_inferred": false,
"started_at": "2026-02-20T17:34:47.374+09:00",
"state": "resolved",
"title": "[Resolved]An Issue in HENNGE Access Control (Microsoft 365 User Sync)",
"updated_at": "2026-02-20T17:34:47.637+09:00",
"url": "https://stspg.io/tm24fn3s3c4c"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u3044\u3066\u7d9a\u5831\u3067\u3059\u3002\n\n\u6b8b\u308a\u306e\u3054\u304f\u4e00\u90e8\u306e HENNGE Email Archive \u74b0\u5883\u306b\u3064\u304d\u307e\u3057\u3066\u3082\u5bfe\u5fdc\u3092\u5b9f\u65bd\u3057\u3001\u5fa9\u65e7\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\u5148\u65e5\u304a\u4f1d\u3048\u3057\u305f\u901a\u308a\u3001\u672c\u4ef6\u306e\u5f71\u97ff\u306f\u4e00\u90e8\u30c6\u30ca\u30f3\u30c8\u306e\u30a2\u30fc\u30ab\u30a4\u30d6\u691c\u7d22\u306e\u307f\u3067\u3042\u308a\u3001\u65b0\u898f\u30e1\u30fc\u30eb\u306e\u30a2\u30fc\u30ab\u30a4\u30d6\u53d6\u5f97\u306a\u3069\u306b\u5f71\u97ff\u306f\u3054\u3056\u3044\u307e\u305b\u3093\u3067\u3057\u305f\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u7533\u3057\u8a33\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\n\n-------------------------------------------\nUpdate on the recent issue:\n\nWe have completed the necessary actions for the remaining few HENNGE Email Archive environments and confirmed that they have been fully restored.\n\nAs previously reported, this incident only affected the archive search function for certain tenants. There was no impact on the archiving of new incoming/outgoing emails.\n\nWe sincerely apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-12T10:06:22.339+09:00",
"resolved_inferred": false,
"started_at": "2026-02-09T12:18:35.521+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Email Archive: Message Search&Download",
"updated_at": "2026-02-12T10:06:22.356+09:00",
"url": "https://stspg.io/y674d7mdkn6g"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u3001\u7d99\u7d9a\u3057\u3066\u76e3\u8996\u3092\u884c\u3063\u3066\u304a\u308a\u307e\u3057\u305f\u304c\u518d\u767a\u7b49\u306f\u306a\u304f\u30b5\u30fc\u30d3\u30b9\u304c\u6b63\u5e38\u306b\u7a3c\u50cd\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\u306a\u304a\u3001\u672c\u4ef6\u306b\u3088\u308b\u30e1\u30fc\u30eb\u306e\u30ed\u30b9\u30c8\u7b49\u306f\u767a\u751f\u3057\u3066\u304a\u308a\u307e\u305b\u3093\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u7533\u3057\u8a33\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\n\n------------------------------------------\nWe have completed our continuous monitoring of the system and can confirm that the service is operating normally with no recurrences.\n\nOur investigation has confirmed that no emails were lost as a result of this incident.\n\nWe sincerely apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-03T13:01:40.993+09:00",
"resolved_inferred": false,
"started_at": "2026-02-02T19:50:41.218+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Email DLP: Email Delivery",
"updated_at": "2026-02-03T13:01:41.017+09:00",
"url": "https://stspg.io/8k2ts9b89x9y"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\n\u672c\u4e8b\u8c61\u306b\u304a\u3044\u3066\u8aa4\u691c\u77e5\u304c\u767a\u751f\u3057\u3001\u81ea\u52d5\u505c\u6b62\u30dd\u30ea\u30b7\u30fc\u306b\u3088\u308a\u516c\u958b\u30ea\u30f3\u30af\u304c\u524a\u9664\u3055\u308c\u3066\u3044\u305f\u30d5\u30a1\u30a4\u30eb\u306b\u3064\u304d\u307e\u3057\u3066\u3001\n\u30b7\u30b9\u30c6\u30e0\u5074\u306b\u3066\u540c\u69d8\u306e\u6a29\u9650\u7bc4\u56f2\uff08Microsoft 365 \u7d44\u7e54\u5185\u306e\u307f\u516c\u958b\uff09\u3068\u306a\u308b\u3088\u3046\u3001\u518d\u8a2d\u5b9a\u306b\u3088\u308b\u30ea\u30ab\u30d0\u30ea\u5bfe\u5fdc\u304c\u5b8c\u4e86\u3057\u307e\u3057\u305f\u3002\n\n\u306a\u304a\u3001\u672c\u30ea\u30ab\u30d0\u30ea\u5bfe\u5fdc\u306b\u3088\u308a\u3001\u7d44\u7e54\u5185\u3067\u306e\u516c\u958b\u6a29\u9650\u306f\u4e8b\u8c61\u767a\u751f\u524d\u306e\u72b6\u614b\u306b\u5fa9\u65e7\u3057\u3066\u304a\u308a\u307e\u3059\u304c\u3001\u516c\u958b\u30ea\u30f3\u30af\u306e URL \u306f\u5909\u66f4\u3055\u308c\u3066\u304a\u308a\u307e\u3059\u3002\n\u305d\u306e\u305f\u3081\u3001SharePoint \u4e0a\u306e\u30d5\u30a9\u30eb\u30c0\u304b\u3089\u30d5\u30a1\u30a4\u30eb\u3078\u30a2\u30af\u30bb\u30b9\u3055\u308c\u308b\u5834\u5408\u306b\u306f\u554f\u984c\u3042\u308a\u307e\u305b\u3093\u304c\u3001\u76f4\u63a5\u516c\u958b\u30ea\u30f3\u30af\u306b\u3066\u30d5\u30a1\u30a4\u30eb\u3092\u3054\u5229\u7528\u3055\u308c\u308b\u5834\u5408\u306f\u3001\u6539\u3081\u3066\u65b0\u305f\u306a\u516c\u958b URL \u3092\u5171\u6709\u3057\u76f4\u3057\u3066\u4e0b\u3055\u3044\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u3053\u3068\u3092\u6539\u3081\u3066\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n-------------------------------------------\nHere is an update regarding this matter.\n\nIn this incident, a false positive occurred, and as a result, the organization-scoped links for the affected file were removed by an automatic suspension policy.\nWe have completed recovery actions on the system side by reconfiguring the file to restore the same permission scope as before (shared only within the Microsoft 365 organization).\n\nPlease note that while the internal sharing permissions have been restored to their pre-incident state, the organization-scoped links have changed as a result of this recovery.\n\nAccordingly, there is no issue when accessing the file via its folder in SharePoint; however, if you access the file directly using  organization-scoped links, please share the newly generated URL again.\n\nWe sincerely apologize again for the inconvenience this has caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-19T17:13:23.014+09:00",
"resolved_inferred": false,
"started_at": "2026-01-14T14:20:30.834+09:00",
"state": "resolved",
"title": "An Issue in HENNGE File DLP: False positive detections of public links",
"updated_at": "2026-01-19T17:13:23.034+09:00",
"url": "https://stspg.io/cs3gm4ny5jhc"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u3001\u7d99\u7d9a\u3057\u3066\u76e3\u8996\u3092\u884c\u3063\u3066\u304a\u308a\u307e\u3057\u305f\u304c\u518d\u767a\u7b49\u306f\u306a\u304f\u30b5\u30fc\u30d3\u30b9\u304c\u6b63\u5e38\u306b\u7a3c\u50cd\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u306a\u304a\u9045\u5ef6\u3057\u3066\u304a\u308a\u307e\u3057\u305f HENNGE Secure Download for Box \u3092\u3054\u5229\u7528\u306e\u30e1\u30fc\u30eb\u306b\u3064\u304d\u307e\u3057\u3066\u306f\n\u3059\u3079\u3066\u6b63\u5e38\u306b\u51e6\u7406\u304c\u5b8c\u4e86\u3057\u3066\u304a\u308a\u3001\u672c\u4e8b\u8c61\u306e\u5f71\u97ff\u306b\u3088\u308b\u30e1\u30fc\u30eb\u306e\u30ed\u30b9\u30c8\u3084\u30d0\u30a6\u30f3\u30b9\u7b49\u306f\u767a\u751f\u3057\u3066\u304a\u308a\u307e\u305b\u3093\u3002\n\u203b \u30e1\u30fc\u30eb\u5b9b\u5148\u5074\u306e\u554f\u984c\u306a\u3069\u306b\u3088\u308b\u305d\u306e\u4ed6\u306e\u30d0\u30a6\u30f3\u30b9\u306f\u542b\u307e\u308c\u307e\u305b\u3093\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u7533\u3057\u8a33\u3042\u308a\u307e\u305b\u3093\u3002\n\n\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\u2212\nWe have been continuously monitoring this matter and have confirmed that the service is operating normally with no recurrence of the issue.\n\nFurthermore, all emails using HENNGE Secure Download for Box that were previously delayed have been processed successfully, and no bounces occurred due to the impact of this incident. \n*This does not include other bounces caused by issues on the recipient's mail server side.\n\nWe sincerely apologize for the inconvenience this has caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-17T13:49:35.714+09:00",
"resolved_inferred": false,
"started_at": "2025-12-17T10:38:32.006+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Email DLP: Secure Download for Box",
"updated_at": "2025-12-17T13:49:35.734+09:00",
"url": "https://stspg.io/xqf2dfn3nxt5"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\n\u8aa4\u3063\u3066\u691c\u77e5\u3055\u308c\u9694\u96e2\u3055\u308c\u3066\u3057\u307e\u3063\u305f\u30e1\u30fc\u30eb\u306a\u3069\u306e\u30a2\u30a4\u30c6\u30e0\u306b\u3064\u304d\u307e\u3057\u3066 \nWithSecure \u793e\u5074\u3067\u4e00\u62ec\u89e3\u653e\u3092\u5b9f\u65bd\u3057\u3001\u89e3\u653e\u304c\u5b8c\u4e86\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304a\u308a\u307e\u3059\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u3053\u3068\u3092\u6539\u3081\u3066\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n-------------------------------------------\n\nHere is an update regarding this matter.\n\nWe have confirmed that WithSecure has completed the bulk release of the quarantined items, such as emails, that were erroneously detected and isolated.\n\nWe sincerely apologize again for the inconvenience this has caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-08T11:29:19.384+09:00",
"resolved_inferred": false,
"started_at": "2025-12-03T10:32:59.000+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Cloud Protection: False positive detection for a specific URL",
"updated_at": "2025-12-08T11:29:19.401+09:00",
"url": "https://stspg.io/y5yb0hk4nsh2"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\nWitSecure\u793e\u306b\u3088\u308b\u5bfe\u5fdc\u304c\u884c\u308f\u308c\u3001\u73fe\u5728\u306f Microsoft Teams \u306e\u62db\u5f85\u30e1\u30fc\u30eb\u3084\u4e88\u5b9a\u8868\u304c\u8aa4\u3063\u3066\u691c\u77e5\u3055\u308c\u308b\u4e8b\u8c61\u306f\u89e3\u6d88\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u8aa4\u3063\u3066\u691c\u77e5\u3055\u308c\u3066\u3057\u307e\u3063\u305f\u30e1\u30fc\u30eb\u3084\u4e88\u5b9a\u8868\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u3001\u6050\u308c\u5165\u308a\u307e\u3059\u304c\u7ba1\u7406\u753b\u9762\u304b\u3089\u89e3\u653e\u306e\u64cd\u4f5c\u3092\u5b9f\u65bd\u304f\u3060\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u81f4\u3057\u307e\u3059\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u3053\u3068\u3092\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n----------------------------------------------\n\nHere is an update regarding this matter.\n\nWe have confirmed that the issue where Microsoft Teams invitation emails and calendar items were being incorrectly flagged has been resolved following the action taken by WitSecure.\n\nRegarding the emails and calendar items that were incorrectly flagged, we kindly ask you to release them via the administration screen.\n\nWe apologize for the inconvenience this has caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-02T19:41:58.670+09:00",
"resolved_inferred": false,
"started_at": "2025-12-02T17:56:49.960+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Cloud Protection:",
"updated_at": "2025-12-02T19:41:58.689+09:00",
"url": "https://stspg.io/xl1k02z1m0cw"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-01T16:32:37.539+09:00",
"resolved_inferred": false,
"started_at": "2025-12-01T10:39:45.999+09:00",
"state": "resolved",
"title": "File DLP Admin Console Dashboard is not displayed",
"updated_at": "2025-12-01T16:32:37.560+09:00",
"url": "https://stspg.io/tsjgvf4qgdk7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-28T17:48:31.728+09:00",
"resolved_inferred": false,
"started_at": "2025-11-27T16:04:34.435+09:00",
"state": "resolved",
"title": "[Resolved]An Issue in HENNGE Tadrill",
"updated_at": "2025-11-28T17:48:31.744+09:00",
"url": "https://stspg.io/x3f49fshn938"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\nHENNGE Access Control \u306e\u30c7\u30d0\u30a4\u30b9\u8a3c\u660e\u66f8\uff08HENNGE Device Certificate\uff09\u306e\u767a\u884c\u304a\u3088\u3073\u5931\u52b9\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u4e8b\u8c61\u306b\u3064\u304d\u307e\u3057\u3066\n\u5bfe\u5fdc\u304c\u5b8c\u4e86\u3057\u73fe\u5728\u306f\u6b63\u5e38\u306b\u51e6\u7406\u304c\u884c\u308f\u308c\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304a\u308a\u307e\u3059\u3002\n\n\u307e\u305f\u672c\u4e8b\u8c61\u306e\u767a\u751f\u4e2d\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u3044\u305f\u3060\u3044\u305f\u767a\u884c\u53ca\u3073\u5931\u52b9\u306e\u51e6\u7406\u3082\u3059\u3079\u3066\u5b8c\u4e86\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304a\u308a\u307e\u3059\u3002\n\n\u672c\u4ef6\u3001\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u7533\u3057\u8a33\u3042\u308a\u307e\u305b\u3093\u3002\n\n----------------------------------------------------------\nHere is an update regarding this matter.\n\nWe have confirmed that the issue where issuing and revoking HENNGE Access Control device certificates (HENNGE Device Certificate) took a long time has been resolved, and processing is now being carried out normally.\n\nFurthermore, we have verified that all issuing and revocation requests made during the period when this issue occurred have also been completed.\n\nWe apologize for the inconvenience this matter has caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-25T17:57:31.683+09:00",
"resolved_inferred": false,
"started_at": "2025-11-25T16:59:44.000+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Device Certificate",
"updated_at": "2025-11-25T17:57:31.702+09:00",
"url": "https://stspg.io/vd2x47jzk28b"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-14T14:00:39.693+09:00",
"resolved_inferred": false,
"started_at": "2025-11-13T14:08:41.000+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Email DLP: Undeliverable for a specific email",
"updated_at": "2025-11-14T14:00:39.713+09:00",
"url": "https://stspg.io/znr5vpxztf6h"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\nWithSecure\u793e\u306b\u3088\u308a\u5bfe\u5fdc\u304c\u884c\u308f\u308c\u3001\u6b63\u5e38\u306bSMS\u3067\u306e\u8a8d\u8a3c\u30b3\u30fc\u30c9\u9001\u4fe1\u304c\u884c\u308f\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u672c\u4ef6\u3001\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n----------------------\nHere is an update on this matter.\n\nWe have confirmed that WithSecure has addressed the issue, and SMS verification codes are now being sent successfully.\n\nWe sincerely apologize for any inconvenience this may have caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-11T19:18:52.508+09:00",
"resolved_inferred": false,
"started_at": "2025-11-11T16:00:21.042+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Cloud Protection: Unable to receive SMS verification code.",
"updated_at": "2025-11-11T19:18:52.536+09:00",
"url": "https://stspg.io/vf9xmzgs0qd9"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u3044\u3066\u7d9a\u5831\u3067\u3059\u3002\n\n\u305d\u306e\u5f8c\u306e\u78ba\u8a8d\u306e\u7d50\u679c\u3001\u6628\u65e5\u767a\u751f\u3057\u3066\u304a\u308a\u307e\u3057\u305f AWS\u969c\u5bb3\u306b\u3088\u308b HENNGE Cloud Protection \u3078\u306e\u5f71\u97ff\u306f\u4e0b\u8a18\u306e2\u70b9\u3067\u3042\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3002\n\n\u30fb\u7ba1\u7406\u753b\u9762\u3078\u306e\u30a2\u30af\u30bb\u30b9\u4e0d\u53ef\uff0810\u670820\u65e5\u5fa9\u65e7\u6e08\u307f\uff09\n\u30fb\u4e00\u90e8\u306e\u30b9\u30ad\u30e3\u30f3\u4e0d\u53ef\uff08\u5fa9\u65e7\u5f8c\u3001\u81ea\u52d5\u7684\u306b\u518d\u8a66\u884c\u304c\u884c\u308f\u308c\u3066\u304a\u308a\u307e\u3059\uff09\n\n\u4e0a\u8ff0\u306e\u901a\u308a\u3001AWS\u969c\u5bb3\u767a\u751f\u4e2d\u306b\u4e00\u90e8\u306e\u30b9\u30ad\u30e3\u30f3\u304c\u884c\u308f\u308c\u306a\u3044\u72b6\u6cc1\u3082\u3054\u3056\u3044\u307e\u3057\u305f\u304c\u3001\u5fa9\u65e7\u5f8c\u306b\u81ea\u52d5\u7684\u306b\u518d\u8a66\u884c\u304c\u884c\u308f\u308c\u3066\u304a\u308a\u307e\u3059\u3002\n\n\u3053\u306e\u5ea6\u306f\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u3053\u3068\u3092\u6539\u3081\u3066\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n--------------------------------\nWe are providing a follow-up report on this issue.\n\nFollowing further investigation, we have determined that the impact of the AWS outage on HENNGE Cloud Protection, which occurred yesterday, was limited to the following two points:\n\nInability to access the Management Screen (Restored on October 20th)\n\nPartial scanning failure (Automatic retries were initiated after restoration)\n\nAs mentioned above, while some scans were not executed during the AWS outage, automatic retries have been performed following the restoration of the service.\n\nWe sincerely apologize again for any inconvenience this may have caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T19:05:17.076+09:00",
"resolved_inferred": false,
"started_at": "2025-10-20T18:16:19.876+09:00",
"state": "resolved",
"title": "An Issue in HENNGE Cloud Protection: Access Denied to Admin Console",
"updated_at": "2025-10-21T19:05:17.094+09:00",
"url": "https://stspg.io/3f60v02v50cj"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\nMicrosoft 365\u306e\u30b5\u30fc\u30d3\u30b9\u6b63\u5e38\u6027\u306b\u3066\u672c\u4e8b\u8c61\u306e\u89e3\u6d88\u304c\u78ba\u8a8d\u3055\u308c\u305f\u65e8\u306e\u66f4\u65b0\u304c\u3042\u308a\u307e\u3057\u305f\u3002\n\u5f0a\u793e\u74b0\u5883\u3067\u3082\u78ba\u8a8d\u3057\u305f\u3068\u3053\u308d\u3001\u6b63\u5e38\u306b\u30a2\u30af\u30bb\u30b9\u304c\u53ef\u80fd\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u5f15\u304d\u7d9a\u304d\u3001\u672c\u4e8b\u8c61\u306b\u3064\u304d\u307e\u3057\u3066\u306e\u8a73\u7d30\u306f Microsoft \u793e\u3078\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n\n-------------------------------------\nUpdate on this matter.\n\nMicrosoft 365's service health dashboard has been updated to indicate that this issue is resolved. We have also confirmed on our end that access is now working properly.\n\nFor further details on this matter, please continue to direct your inquiries to Microsoft.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-26T13:31:55.381+09:00",
"resolved_inferred": false,
"started_at": "2025-09-26T12:51:30.906+09:00",
"state": "resolved",
"title": "[OtherService/Microsoft 365]Access Denied from Specific URLs",
"updated_at": "2025-09-26T13:31:55.399+09:00",
"url": "https://stspg.io/6l32vcf8cbqk"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u3044\u3066\u7d9a\u5831\u3067\u3059\u3002\n\nHENNGE Email DLP \u304b\u3089\u306e\u9001\u4fe1\u30e1\u30fc\u30eb\u304c RBL\u8aa4\u767b\u9332\u306b\u3088\u308a\u5b9b\u5148\u3067\u53d7\u4fe1\u62d2\u5426\u3055\u308c\u308b\u4e8b\u8c61\u306b\u3064\u304d\u307e\u3057\u3066\u89e3\u6d88\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\u73fe\u6642\u70b9\u3067\u65b0\u305f\u306a\u53d7\u4fe1\u62d2\u5426\u306f\u767a\u751f\u3057\u3066\u3044\u306a\u3044\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304a\u308a\u307e\u3059\u3002\n\n\u306a\u304a\u3001\u4e8b\u8c61\u767a\u751f\u4e2d\u306b\u53d7\u4fe1\u62d2\u5426\u3055\u308c\u305f\u30e1\u30fc\u30eb\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u81ea\u52d5\u7684\u306b\u518d\u9001\u306f\u884c\u308f\u308c\u307e\u305b\u3093\u306e\u3067\u3001\u6050\u308c\u5165\u308a\u307e\u3059\u304c\u624b\u52d5\u3067\u306e\u518d\u9001\u3092\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002\n\u307e\u305f\u3001HENNGE Email DLP \u306e\u5207\u308a\u96e2\u3057\u3092\u5b9f\u65bd\u3055\u308c\u305f\u5834\u5408\u306f\u518d\u63a5\u7d9a\u306e\u5b9f\u65bd\u3082\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002\n\n\n\u5f15\u304d\u7d9a\u304d\u30e1\u30fc\u30eb\u304c\u62d2\u5426\u3055\u308c\u3066\u304a\u308a\u6539\u5584\u304c\u898b\u3089\u308c\u306a\u3044\u5834\u5408\u306f\u3001HENNGE One \u30b5\u30dd\u30fc\u30c8\u7a93\u53e3\u307e\u3067\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u307e\u3059\u3068\u5e78\u3044\u3067\u3059\u3002\n\u672c\u4ef6\u3001\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u6df1\u304f\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n\n------------------------\nHere is a follow-up on this matter.\n\nWe have confirmed that the issue of emails sent from HENNGE Email DLP being rejected by recipients due to incorrect RBL listings has been resolved. We have not observed any new rejections at this time.\n\nPlease note that emails that were rejected during the incident will not be resent automatically. We kindly ask you to resend them manually. Also, if you temporarily disconnected HENNGE Email DLP, please reconnect it.\n\nIf you are still experiencing email rejections and see no improvement, please contact the HENNGE One support team.\n\nWe sincerely apologize for any inconvenience this may have caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-12T12:44:33.646+09:00",
"resolved_inferred": false,
"started_at": "2025-09-12T12:21:43.033+09:00",
"state": "resolved",
"title": "An Issue by HENNGE Email DLP: Email Blacklisting",
"updated_at": "2025-09-12T12:44:33.660+09:00",
"url": "https://stspg.io/4ylnr6t5qrbd"
},
{
"body": "\u672c\u4ef6\u306b\u3064\u304d\u307e\u3057\u3066\u7d9a\u5831\u3067\u3059\u3002\n\n\u4e8b\u8c61\u306e\u539f\u56e0\u306e\u7279\u5b9a\u3001\u53ca\u3073\u5bfe\u5fdc\u3092\u5b8c\u4e86\u3044\u305f\u3057\u307e\u3057\u305f\u3002\n\n\u3082\u3057\u4e8b\u8c61\u304c\u7d99\u7d9a\u3057\u3066\u3044\u308b\u5834\u5408\u306b\u306f\u3001\u3054\u5229\u7528\u306e\u30d6\u30e9\u30a6\u30b6\u3067\u30da\u30fc\u30b8\u306e\u518d\u8aad\u307f\u8fbc\u307f\u3092\u5b9f\u65bd\u3044\u305f\u3060\u304d\u6539\u5584\u3055\u308c\u308b\u304b\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002\n\u6539\u5584\u304c\u898b\u3089\u308c\u306a\u3044\u5834\u5408\u306f\u3001HENNGE One \u30b5\u30dd\u30fc\u30c8\u7a93\u53e3\u307e\u3067\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u307e\u3059\u3068\u5e78\u3044\u3067\u3059\u3002\n\n\u672c\u4ef6\u3001\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u307e\u3057\u305f\u4e8b\u3092\u6df1\u304f\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\n\n----------------------\nHere's an update regarding this matter. \n\nWe have identified the cause of the issue and completed the necessary countermeasures.\n\nIf the issue persists, please refresh the page in your browser to see if that resolves the problem. If it does not, please contact the HENNGE One support desk.\n\nWe sincerely apologize for any inconvenience this may have caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-01T15:23:49.966+09:00",
"resolved_inferred": false,
"started_at": "2025-09-01T11:44:35.509+09:00",
"state": "resolved",
"title": "An Issue by HENNGE Email DLP: Admin Console",
"updated_at": "2025-09-01T15:23:49.982+09:00",
"url": "https://stspg.io/n4gx3qwg0khr"
}
]
}