{
"vendor": "Highspot",
"slug": "highspot",
"platform": "statuspage",
"status_url": "https://status.highspot.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "The Engineering Team has resolved the performance issues in the AMERICAS2 Data Center.  All services are fully operational.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T14:00:59.947-07:00",
"resolved_inferred": false,
"started_at": "2026-09-10T12:40:40.569-07:00",
"state": "resolved",
"title": "Performance issues in AMERICAS2 Data Center",
"updated_at": "2026-09-10T14:00:59.964-07:00",
"url": "https://stspg.io/fbbppmb2f70l"
},
{
"body": "Planned maintenance is complete.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-23T00:22:04.720-07:00",
"resolved_inferred": false,
"started_at": "2026-08-22T20:29:10.404-07:00",
"state": "resolved",
"title": "Planned Maintenance: SCORM Lessons Unavailable",
"updated_at": "2026-08-23T00:22:04.733-07:00",
"url": "https://stspg.io/wdntz4n17n19"
},
{
"body": "The Engineering Team has resolved the performance issues in the AMERICAS2 Data Center.\u00a0 All services are fully operational.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-05T12:56:59.601-07:00",
"resolved_inferred": false,
"started_at": "2026-08-05T11:39:52.806-07:00",
"state": "resolved",
"title": "Performance issues in AMERICAS2 Data Center",
"updated_at": "2026-08-05T12:56:59.622-07:00",
"url": "https://stspg.io/vcwkpqzfx4t9"
},
{
"body": "The issue related to managers are unable to review submissions within the Learning Center has now been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-17T13:26:16.013-07:00",
"resolved_inferred": false,
"started_at": "2026-07-17T09:35:46.869-07:00",
"state": "resolved",
"title": "Review Submission tab within Learning Center Issue in AMERICAS1 & AMERICAS2 Data Center",
"updated_at": "2026-07-17T13:26:16.032-07:00",
"url": "https://stspg.io/pqd4bz72qhng"
},
{
"body": "The Engineering Team has resolved the performance issues in the AMERICAS2 Data Center.  Everything is fully operational again.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-29T10:29:28.205-07:00",
"resolved_inferred": false,
"started_at": "2026-06-29T09:17:19.118-07:00",
"state": "resolved",
"title": "Performance issues in AMERICAS2 Data Center",
"updated_at": "2026-06-29T10:29:28.224-07:00",
"url": "https://stspg.io/rctwydkdmwcj"
},
{
"body": "The Engineering Team has resolved the performance issues in the AMERICAS2 Data Center.  Everything is fully operational again.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-03T09:44:29.458-08:00",
"resolved_inferred": false,
"started_at": "2026-03-03T08:56:29.676-08:00",
"state": "resolved",
"title": "Performance issues in AMERICAS2 Data Center",
"updated_at": "2026-03-03T09:44:29.475-08:00",
"url": "https://stspg.io/9404mvzgljp4"
},
{
"body": "We have deployed a fix for this issue - all Digital Rooms and Pitches are now sending without issue.\u00a0 This is fully resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-26T09:52:40.155-08:00",
"resolved_inferred": false,
"started_at": "2026-02-26T09:05:26.580-08:00",
"state": "resolved",
"title": "Pitches and Digital Rooms failing to send",
"updated_at": "2026-02-26T09:52:40.170-08:00",
"url": "https://stspg.io/f6qhpjh0t6jj"
},
{
"body": "The ability to re-share existing Pitches and Digital Rooms using the Share button while viewing externally is fully operational once again.  This is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-15T09:09:49.074-08:00",
"resolved_inferred": false,
"started_at": "2025-12-11T11:06:58.000-08:00",
"state": "resolved",
"title": "Pitch/Digital Room Re-sharing Disabled",
"updated_at": "2025-12-15T09:09:49.092-08:00",
"url": "https://stspg.io/7vp67sw606ll"
},
{
"body": "This incident has been resolved.  System performance has returned to fully operational.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-12T13:57:35.273-08:00",
"resolved_inferred": false,
"started_at": "2025-11-12T10:01:54.737-08:00",
"state": "resolved",
"title": "Performance Latency in AMERICAS2 Data Center",
"updated_at": "2025-11-12T13:57:35.289-08:00",
"url": "https://stspg.io/g8lczbcyj3mq"
},
{
"body": "The issue that impacted multiple features on all Data Centers has now been resolved.\n\nAll customers with impacted customer have been notified.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-10T05:03:46.056-08:00",
"resolved_inferred": false,
"started_at": "2025-11-10T04:31:51.974-08:00",
"state": "resolved",
"title": "Platform Incident",
"updated_at": "2025-11-10T05:22:48.542-08:00",
"url": "https://stspg.io/kn4rdvnk294l"
},
{
"body": "We\u2019ve completed recovery efforts related to the earlier AWS outage, and the Highspot platform is now fully operational.  End users can access Highspot without issue, and all services are performing as expected.\n\nOur team will continue to monitor system stability closely, but no further impact is anticipated.\n\nThank you for your patience while we worked through this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T09:56:00.632-07:00",
"resolved_inferred": false,
"started_at": "2025-10-20T10:48:26.665-07:00",
"state": "resolved",
"title": "Performance Degradation Due to AWS Service Disruptions for AMERICAS",
"updated_at": "2025-10-21T09:56:00.652-07:00",
"url": "https://stspg.io/2902rv93stk6"
}
]
}