{
"vendor": "HubSpot",
"slug": "hubspot",
"platform": "statuspage",
"status_url": "https://status.hubspot.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As of 12:45 PM EDT (UTC -04:00), our tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T13:20:56.736-04:00",
"resolved_inferred": false,
"started_at": "2026-09-08T12:21:29.778-04:00",
"state": "resolved",
"title": "Some HubSpot tools may be unavailable for some users",
"updated_at": "2026-09-08T13:20:56.756-04:00",
"url": "https://stspg.io/h50gm1wyvrg7"
},
{
"body": "We're satisfied that the Snowflake outage has been resolved. All HubSpot's reporting and dashboards are working as expected.",
"first_seen": "2026-09-04T08:27:10Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T05:44:36.522-04:00",
"resolved_inferred": false,
"started_at": "2026-09-04T04:24:45.171-04:00",
"state": "resolved",
"title": "HubSpot is experiencing issues in the EU",
"updated_at": "2026-09-04T05:44:36.544-04:00",
"url": "https://stspg.io/8ftg1p2z834m"
},
{
"body": "Between 08:45 AM GMT+1 (UTC +01:00) and 02:30 PM GMT+1 (UTC +01:00), some customers in North America experienced issues with workflow actions. This was caused by a data integrity issue. As of 02:30 PM GMT+1 (UTC +01:00), workflow actions are working as expected and the incident is fully resolved. No new actions will be delayed.\n\nSome actions that were delayed during the incident are still being processed and may take some time to complete. We have identified all affected actions and are actively processing them.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-21T08:27:52.813-04:00",
"resolved_inferred": false,
"started_at": "2026-08-21T05:57:59.665-04:00",
"state": "resolved",
"title": "Some Workflow actions may currently be delayed.",
"updated_at": "2026-08-25T05:15:54.612-04:00",
"url": "https://stspg.io/zq69bypctqf8"
},
{
"body": "Between 02:05 PM EDT (UTC -04:00) and 05:47 PM EDT (UTC -04:00), some customers experienced issues with marketing tools related to Form Submissions that trigger Workflow enrollment.\n\nThis was caused by resource exhaustion. As of 05:47 PM EDT (UTC -04:00), our marketing tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-13T18:10:28.568-04:00",
"resolved_inferred": false,
"started_at": "2026-08-13T15:56:56.760-04:00",
"state": "resolved",
"title": "HubSpot is experiencing issues",
"updated_at": "2026-08-13T18:10:28.585-04:00",
"url": "https://stspg.io/w8kt1hmzv87f"
},
{
"body": "Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration update. As of 03:25 PM EDT (UTC -04:00), our CRM Record page are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-11T15:45:30.304-04:00",
"resolved_inferred": false,
"started_at": "2026-08-11T15:31:06.280-04:00",
"state": "resolved",
"title": "Some HubSpot tools may be unavailable for some users",
"updated_at": "2026-08-11T15:47:15.905-04:00",
"url": "https://stspg.io/blr3ys1sc5yq"
},
{
"body": "Between 07:41 AM PDT (UTC -07:00) and 12:37 PM PDT (UTC -07:00), some customers in North America experienced event ingestion and retrieval delays affecting Segments, Workflows, Timeline Events, and Report processing. This was caused by an underlying database infrastructure issue that increased read and write latency. As of 12:37 PM PDT (UTC -07:00), our affected tools are working properly and the incident has been fully resolved. \n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-28T15:40:35.358-04:00",
"resolved_inferred": false,
"started_at": "2026-07-28T13:41:03.505-04:00",
"state": "resolved",
"title": "Event ingestion and retrieval delays for some North America customers",
"updated_at": "2026-07-28T15:40:35.378-04:00",
"url": "https://stspg.io/kb9cymqjmm97"
},
{
"body": "Between 11:17 AM EDT (UTC -04:00) and 12:14 PM EDT (UTC -04:00), some customers in all affected regions experienced issues with service tools. This was caused by a data fetching issue. As of 12:14 PM EDT (UTC -04:00), our service tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T13:26:40.179-04:00",
"resolved_inferred": false,
"started_at": "2026-07-23T12:42:55.046-04:00",
"state": "resolved",
"title": "Some HubSpot tools may be unavailable for some users",
"updated_at": "2026-07-23T13:26:40.204-04:00",
"url": "https://stspg.io/5lbc9cnkjvqs"
},
{
"body": "Between 08:21 AM GMT+1 (UTC +01:00) and 11:30 AM GMT+1 (UTC +01:00), many customers in Europe experienced issues with customer platform tools. This was caused by a server impairment. As of 11:30 AM GMT+1 (UTC +01:00), our customer platform tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-22T07:13:40.837-04:00",
"resolved_inferred": false,
"started_at": "2026-07-22T03:47:36.207-04:00",
"state": "resolved",
"title": "HubSpot is experiencing issues",
"updated_at": "2026-07-22T07:13:40.851-04:00",
"url": "https://stspg.io/hf7n8h5hhfrf"
},
{
"body": "We have resolved a performance issue that was causing elevated latency for some users in Latin American regions between July 3rd and July 14th, 2026.\n\nOur infrastructure team identified the root cause and the network routing configuration has been corrected. Traffic has been restored to the optimal path and performance has returned to expected levels.\n\nWe sincerely apologize for the inconvenience and thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-14T12:42:45.536-04:00",
"resolved_inferred": false,
"started_at": "2026-07-14T12:42:45.324-04:00",
"state": "resolved",
"title": "Performance Degradation (Latin America Region)",
"updated_at": "2026-07-14T12:42:45.569-04:00",
"url": "https://stspg.io/j92bq9czy9bb"
},
{
"body": "Some customers in North America experienced issues with Content previews. This was caused by hubspotpreview-na2.com being blocked by some internet providers. As of 06:40 PM GMT+1 (UTC +01:00), our preview domain is loading correctly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-21T13:50:47.683-04:00",
"resolved_inferred": false,
"started_at": "2026-07-14T12:31:48.986-04:00",
"state": "resolved",
"title": "Content previews are unavailable for some customers in North America",
"updated_at": "2026-07-21T13:50:47.702-04:00",
"url": "https://stspg.io/qxcvphp704sn"
},
{
"body": "Between 03:48 PM  (UTC -04:00) and 04:46 PM  (UTC -04:00), many customers in all regions experienced issues with the Files tool. This was caused by a configuration issue. As of 04:46 PM  (UTC -04:00), our Files tool is working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-23T16:55:28.944-04:00",
"resolved_inferred": false,
"started_at": "2026-06-23T16:17:27.906-04:00",
"state": "resolved",
"title": "Some HubSpot tools may be unavailable for some users",
"updated_at": "2026-06-23T16:55:28.977-04:00",
"url": "https://stspg.io/2h2z5pvnkzb4"
},
{
"body": "Between 09:34 AM  (UTC -04:00) and 10:25 AM  (UTC -04:00), some customers in North America experienced issues with hubspot APIs. This was caused by a load balancer impairment. As of 10:25 AM  (UTC -04:00), our hubspot APIs are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-22T10:48:18.029-04:00",
"resolved_inferred": false,
"started_at": "2026-06-22T10:22:45.517-04:00",
"state": "resolved",
"title": "Some HubSpot tools may be unavailable for some users",
"updated_at": "2026-06-22T10:48:18.063-04:00",
"url": "https://stspg.io/0zwr96hjqy9k"
},
{
"body": "Between 04:05 PM  (UTC +02:00) and 08:35 PM  (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by disruptions to Meta services. As of 08:35 PM  (UTC +02:00), our Meta service integrations including WhatsApp, Facebook, Instagram and Ads are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-12T14:36:55.817-04:00",
"resolved_inferred": false,
"started_at": "2026-06-12T10:32:47.307-04:00",
"state": "resolved",
"title": "Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers",
"updated_at": "2026-06-12T14:36:55.846-04:00",
"url": "https://stspg.io/w9w05ljhzcrx"
},
{
"body": "Between 02:47 PM  (UTC +01:00) and 03:15 PM  (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM  (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-12T10:55:40.585-04:00",
"resolved_inferred": false,
"started_at": "2026-05-12T09:57:06.995-04:00",
"state": "resolved",
"title": "HubSpot may be unavailable for some users",
"updated_at": "2026-05-12T10:55:40.607-04:00",
"url": "https://stspg.io/d7f06xvh7qt3"
},
{
"body": "Between 05:23 PM\u00a0 (UTC -07:00) and 07:56 PM\u00a0 (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-07T23:14:35.501-04:00",
"resolved_inferred": false,
"started_at": "2026-05-07T21:36:46.184-04:00",
"state": "resolved",
"title": "HubSpot is experiencing a regional degradation causing issues with loading related to an AWS outage",
"updated_at": "2026-05-07T23:14:35.520-04:00",
"url": "https://stspg.io/3w56q7kcktw4"
},
{
"body": "HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as retries and queues fully clear.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-02T15:31:09.835-04:00",
"resolved_inferred": false,
"started_at": "2026-05-01T11:52:00.531-04:00",
"state": "resolved",
"title": "Intermittent DMARC failures for messages to Microsoft-hosted inboxes",
"updated_at": "2026-05-02T15:31:09.856-04:00",
"url": "https://stspg.io/rfg0f52z81md"
},
{
"body": "Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-30T10:44:42.523-04:00",
"resolved_inferred": false,
"started_at": "2026-04-30T09:59:49.282-04:00",
"state": "resolved",
"title": "Workflows Outage",
"updated_at": "2026-04-30T10:44:42.543-04:00",
"url": "https://stspg.io/brv5c4by1lg2"
},
{
"body": "Between April 23 and April 29, some customers in  experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-30T11:10:51.069-04:00",
"resolved_inferred": false,
"started_at": "2026-04-29T16:02:23.530-04:00",
"state": "resolved",
"title": "HubSpot is experiencing issues publishing Instagram posts",
"updated_at": "2026-04-30T11:10:51.086-04:00",
"url": "https://stspg.io/008xf92jmdn8"
},
{
"body": "Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-21T15:37:40.482-04:00",
"resolved_inferred": false,
"started_at": "2026-04-21T11:25:14.715-04:00",
"state": "resolved",
"title": "Some automation and workflow actions are delayed",
"updated_at": "2026-04-21T15:37:40.499-04:00",
"url": "https://stspg.io/sx0kbr3b72rn"
},
{
"body": "Between 12:19 PM  (UTC -07:00) and 12:40 AM  (UTC -07:00), many customers in North America experienced issues with marketing tools, operations tools, sales tools, service tools. This was caused by a server impairment. As of 12:40 AM  (UTC -07:00), our marketing tools, operations tools, sales tools, service tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-16T15:44:48.293-04:00",
"resolved_inferred": false,
"started_at": "2026-04-16T15:23:47.945-04:00",
"state": "resolved",
"title": "HubSpot may be unavailable for some users",
"updated_at": "2026-04-16T15:44:48.310-04:00",
"url": "https://stspg.io/9h9bbjmg9w45"
},
{
"body": "Between 10:56 AM  (UTC -04:00) and 11:30 AM  (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM  (UTC -04:00), quote generation is working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-16T11:36:01.570-04:00",
"resolved_inferred": false,
"started_at": "2026-04-16T11:16:51.551-04:00",
"state": "resolved",
"title": "We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly.",
"updated_at": "2026-04-16T11:36:01.587-04:00",
"url": "https://stspg.io/mnr6950nwv8y"
},
{
"body": "Between 11:44 AM  (UTC -04:00) and 12:18 PM  (UTC -04:00), all customers in North America experienced issues with all impaired tools. This was caused by a database impairment. As of 12:18 PM  (UTC -04:00), our all impaired tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-09T12:20:12.204-04:00",
"resolved_inferred": false,
"started_at": "2026-04-09T11:48:54.054-04:00",
"state": "resolved",
"title": "HubSpot may be unavailable for some users",
"updated_at": "2026-04-09T12:20:12.227-04:00",
"url": "https://stspg.io/n82808hvx27j"
},
{
"body": "Activity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a database configuration. The issue is now fully resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-09T12:53:17.295-04:00",
"resolved_inferred": false,
"started_at": "2026-04-09T10:50:37.436-04:00",
"state": "resolved",
"title": "Activities and Events features are currently impaired for some customers",
"updated_at": "2026-04-09T12:53:17.312-04:00",
"url": "https://stspg.io/kl4vb1037l3g"
},
{
"body": "Between 04:35 PM  (UTC -04:00) and 04:50 PM  (UTC -04:00), some customers in North America experienced issues with event processing delays. This was caused by a server impairment. As of 04:50 PM  (UTC -04:00), event processing is working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-08T16:51:42.618-04:00",
"resolved_inferred": false,
"started_at": "2026-04-08T16:51:42.568-04:00",
"state": "resolved",
"title": "Activity and Event Reads Impaired",
"updated_at": "2026-04-09T09:53:42.855-04:00",
"url": "https://stspg.io/r5lh6rt61k5j"
},
{
"body": "Between 10:55 AM  (UTC -04:00) and 11:28 PM  (UTC -04:00), some customers in all affected regions experienced issues with company record creation. This was caused by bad deploy which has been rolled back. As of 11:28 PM  (UTC -04:00), company record creation is working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-08T11:54:56.695-04:00",
"resolved_inferred": false,
"started_at": "2026-04-08T11:54:56.631-04:00",
"state": "resolved",
"title": "\"HubSpot Error: Unable to Create New Companies Due to Domain Entry Issue\"",
"updated_at": "2026-04-08T11:54:56.704-04:00",
"url": "https://stspg.io/5ksv7jlylvt1"
},
{
"body": "Between 10:00 AM  (UTC -04:00) and 12:45 PM  (UTC -04:00), some customers in North America experienced delays with event processing. This was caused by a server impairment. As of 12:45 PM  (UTC -04:00), event processing is restored and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-07T12:48:05.762-04:00",
"resolved_inferred": false,
"started_at": "2026-04-07T11:24:28.843-04:00",
"state": "resolved",
"title": "High ingestion latency for UnifiedEvents",
"updated_at": "2026-04-07T12:48:05.785-04:00",
"url": "https://stspg.io/rfyzn8ggl4bt"
},
{
"body": "Between 02:32 PM  (UTC -04:00) and 02:38 PM  (UTC -04:00), all customers in all affected regions experienced issues with SSO Login. This was caused by a server impairment. As of 02:38 PM  (UTC -04:00), our SSO Login are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-06T15:08:12.110-04:00",
"resolved_inferred": false,
"started_at": "2026-04-06T14:59:26.827-04:00",
"state": "resolved",
"title": "\"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access\"",
"updated_at": "2026-04-06T15:08:12.128-04:00",
"url": "https://stspg.io/k5bzzz20tg6h"
},
{
"body": "Between 03:44 PM  (UTC -04:00) and 04:39 PM  (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM  (UTC -04:00), our Email replies are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-25T17:17:51.529-04:00",
"resolved_inferred": false,
"started_at": "2026-03-25T16:56:58.315-04:00",
"state": "resolved",
"title": "\"HubSpot Email Reply Functionality Fails\"",
"updated_at": "2026-03-25T17:17:51.547-04:00",
"url": "https://stspg.io/zj9rtwlhypcr"
},
{
"body": "Between 10:15 AM  (UTC -04:00) and 10:37 AM  (UTC -04:00), all customers in all affected regions experienced issues with Forms on landing pages. This was caused by a server impairment. As of 10:37 AM  (UTC -04:00), our Forms on landing pages are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-23T11:22:33.756-04:00",
"resolved_inferred": false,
"started_at": "2026-03-23T10:42:44.701-04:00",
"state": "resolved",
"title": "Issues with Forms",
"updated_at": "2026-03-23T11:22:33.771-04:00",
"url": "https://stspg.io/8pj27yw9g23k"
},
{
"body": "We've addressed the issue that caused saved views to disappear upon page refresh or tab change from 9:39 AM EDT (UTC -04:00) until 10:21 AM EDT on Mar 19, 2026. No views were lost but any view tabs will need to be re-added by users. \n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-19T15:41:57.818-04:00",
"resolved_inferred": false,
"started_at": "2026-03-19T15:31:49.162-04:00",
"state": "resolved",
"title": "Saved views were removed from the view tabs on the index page",
"updated_at": "2026-03-19T15:42:34.713-04:00",
"url": "https://stspg.io/v2mnqfmpksd2"
},
{
"body": "The affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be working properly. No data was lost.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-05T07:26:09.778-05:00",
"resolved_inferred": false,
"started_at": "2026-03-05T06:39:50.854-05:00",
"state": "resolved",
"title": "HelpDesk not available for the customers and the Support team",
"updated_at": "2026-03-05T07:26:09.797-05:00",
"url": "https://stspg.io/7kz8jf871s86"
},
{
"body": "Workflows are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Workflows should be working properly. No data was lost.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-25T16:37:49.965-05:00",
"resolved_inferred": false,
"started_at": "2026-02-25T16:10:15.475-05:00",
"state": "resolved",
"title": "Workflows are not working for some customers",
"updated_at": "2026-02-25T16:37:49.983-05:00",
"url": "https://stspg.io/dfz994ln5tvs"
},
{
"body": "CRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No data was lost.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-19T13:54:54.150-05:00",
"resolved_inferred": false,
"started_at": "2026-02-19T13:53:58.349-05:00",
"state": "resolved",
"title": "CRM record creation is unavailable for some customers",
"updated_at": "2026-02-19T13:54:54.168-05:00",
"url": "https://stspg.io/0jf938tkqg1y"
},
{
"body": "Between 08:48 AM  (UTC +00:00) and 12:20 AM  (UTC +00:00), many customers in all affected regions experienced issues with session invalidation. This was caused by a load balancer impairment. As of 12:20 AM  (UTC +00:00), our session invalidation is working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-18T07:24:12.527-05:00",
"resolved_inferred": false,
"started_at": "2026-02-18T06:01:49.434-05:00",
"state": "resolved",
"title": "Users experiencing frequent session expirations / disconnections from HubSpot",
"updated_at": "2026-02-18T07:24:12.543-05:00",
"url": "https://stspg.io/01kjmkjpvy0p"
},
{
"body": "Between 10:30 AM  (UTC +01:00) and 12:20 PM  (UTC +01:00), some customers in all affected regions experienced issues with our Google Meet integration. This was caused by a rollout issue. As of 12:20 PM  (UTC +01:00), our our Google Meet integration are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-10T06:42:02.821-05:00",
"resolved_inferred": false,
"started_at": "2026-02-10T06:16:23.257-05:00",
"state": "resolved",
"title": "Scheduling meetings with Google Meet is unavailable for some customers",
"updated_at": "2026-02-10T06:42:02.840-05:00",
"url": "https://stspg.io/8cnmnghxqmdy"
},
{
"body": "Between 03:25 PM  (UTC -05:00) and 03:59 PM  (UTC -05:00), many customers in all affected regions experienced issues with helpdesk, inbox. This was caused by a database impairment. As of 03:59 PM  (UTC -05:00), our helpdesk, inbox are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-05T16:36:11.738-05:00",
"resolved_inferred": false,
"started_at": "2026-02-05T16:06:20.665-05:00",
"state": "resolved",
"title": "Help Desk and Conversations Inbox channels not receiving ticket",
"updated_at": "2026-02-05T16:36:11.758-05:00",
"url": "https://stspg.io/ggvxq9rk61hd"
},
{
"body": "Help desk WhatsApp thread links are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Help desk WhatsApp thread links should be working properly. No data was lost.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-05T16:41:03.859-05:00",
"resolved_inferred": false,
"started_at": "2026-02-05T11:22:52.272-05:00",
"state": "resolved",
"title": "Clicking Show conversation in Helpdesk WhatsApp thread links to blank helpdesk thread",
"updated_at": "2026-02-05T16:41:03.882-05:00",
"url": "https://stspg.io/ptwq597nz8rl"
},
{
"body": "We're resolved the issue causing event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays affected tools such as email events, workflow enrollment and CRM updates in HubSpot.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-29T09:53:49.382-05:00",
"resolved_inferred": false,
"started_at": "2026-01-29T06:28:46.625-05:00",
"state": "resolved",
"title": "Email events and workflow enrolment delayed",
"updated_at": "2026-01-29T09:53:49.404-05:00",
"url": "https://stspg.io/grtzckgqx8xd"
},
{
"body": "Between 11:47 AM  (UTC -05:00) and 01:05 PM  (UTC -05:00), customers in all regions experienced issues loading app cards and UI extensions in HubSpot. This was caused by a load balancer misconfiguration. As of 01:05 PM  (UTC -05:00), our app cards and UI extensions are working properly and the incident has been fully resolved. No data was lost.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-20T13:17:43.611-05:00",
"resolved_inferred": false,
"started_at": "2026-01-20T12:43:14.414-05:00",
"state": "resolved",
"title": "UI extensions from integrations are not loading",
"updated_at": "2026-01-20T13:17:43.627-05:00",
"url": "https://stspg.io/zqmr8bw49s14"
},
{
"body": "Between 05:25 AM  (UTC +00:00) and 07:00 AM  (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment. As of 07:00 AM  (UTC +00:00), our content tools, marketing tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-15T02:06:43.694-05:00",
"resolved_inferred": false,
"started_at": "2026-01-15T00:47:16.378-05:00",
"state": "resolved",
"title": "Marketing email editor and page editor not loading",
"updated_at": "2026-01-15T02:06:43.708-05:00",
"url": "https://stspg.io/cfrf3v0nkwwz"
},
{
"body": "Between 03:39 PM  (UTC -05:00) and 06:40 PM  (UTC -05:00), a small number of customers in all affected regions experienced issues with marketing emails. This was caused by a database impairment. As of 06:40 PM  (UTC -05:00), our marketing emails are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-12T18:47:42.463-05:00",
"resolved_inferred": false,
"started_at": "2026-01-12T17:18:50.254-05:00",
"state": "resolved",
"title": "Investigating with issue scheduling marketing emails and cancelling marketing emails that\u2019ve been scheduled",
"updated_at": "2026-01-12T18:47:42.478-05:00",
"url": "https://stspg.io/q21qh7qwh7kt"
},
{
"body": "Between 12:44 PM  (UTC -05:00) and 12:56 PM  (UTC -05:00), some customers in North America, Europe, the Asian Pacific experienced issues with hubspot APIs. This was caused by a server impairment. As of 12:54 PM  (UTC -05:00), our hubspot APIs are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-09T13:19:51.016-05:00",
"resolved_inferred": false,
"started_at": "2026-01-09T13:01:04.891-05:00",
"state": "resolved",
"title": "HubSpot may be unavailable for some users",
"updated_at": "2026-01-09T13:25:00.221-05:00",
"url": "https://stspg.io/8qg7n6n8k2z8"
},
{
"body": "Between 04:55 PM  (UTC +08:00) and 05:20 PM  (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM  (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T04:33:37.564-05:00",
"resolved_inferred": false,
"started_at": "2025-12-05T04:09:48.758-05:00",
"state": "resolved",
"title": "HubSpot is currently unavailable for all customers.",
"updated_at": "2025-12-05T04:33:37.580-05:00",
"url": "https://stspg.io/hkpz1chf46vm"
},
{
"body": "Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 04:05 AM (UTC +01:00) on Dec 1, 2025. The issue is now fully resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-01T11:02:08.421-05:00",
"resolved_inferred": false,
"started_at": "2025-12-01T04:34:01.208-05:00",
"state": "resolved",
"title": "Setting Contacts to non-marketing on the next update date is delayed for some customers",
"updated_at": "2025-12-01T11:02:08.443-05:00",
"url": "https://stspg.io/nghd75pj7mf6"
},
{
"body": "Between 01:53 PM  (UTC -06:00) and 02:45 PM  (UTC -06:00), some customers in all affected regions experienced issues with CRM tools. This was caused by a server impairment. As of 02:45 PM  (UTC -06:00), our CRM tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-13T15:56:38.624-05:00",
"resolved_inferred": false,
"started_at": "2025-11-13T15:14:12.455-05:00",
"state": "resolved",
"title": "HubSpot may be unavailable for some users",
"updated_at": "2025-11-13T15:56:38.641-05:00",
"url": "https://stspg.io/z01fcd38xymj"
},
{
"body": "Between 04:53 PM  (UTC +00:00) and 05:55 PM  (UTC +00:00), some customers in Canada experienced issues with HubSpot tools. This was caused by a production configuration change. As of 05:55 PM  (UTC +00:00), our HubSpot tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-11T13:15:03.976-05:00",
"resolved_inferred": false,
"started_at": "2025-11-11T12:12:16.197-05:00",
"state": "resolved",
"title": "HubSpot tools are unavailable for some customers in Canada",
"updated_at": "2025-11-11T13:16:33.845-05:00",
"url": "https://stspg.io/k20z308wvfsf"
},
{
"body": "Between 10:30 AM EST (UTC -05:00) on Nov 5, 2025, and 8:32 AM EST (UTC -05:00) on Nov 6, 2025, some customers experienced issues with global search. This was caused by a database impairment. As of 9:32 AM EST (UTC -05:00) on Nov 6, 2025, our global search is working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-07T05:15:18.376-05:00",
"resolved_inferred": false,
"started_at": "2025-11-06T06:49:50.143-05:00",
"state": "resolved",
"title": "Partial Global Search Results for Some Customers",
"updated_at": "2025-11-07T09:51:19.164-05:00",
"url": "https://stspg.io/b766myylsgc2"
},
{
"body": "We've addressed the issue that caused multiple apps to be partially unavailable. HubSpot is working properly and the incident has been fully resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T04:09:12.404-04:00",
"resolved_inferred": false,
"started_at": "2025-10-20T09:41:14.531-04:00",
"state": "resolved",
"title": "Multiple apps, including Reporting and Developer Tools, are down for some customers.",
"updated_at": "2025-10-21T07:57:53.663-04:00",
"url": "https://stspg.io/4fcdktmmb5c5"
},
{
"body": "HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T06:45:18.684-04:00",
"resolved_inferred": false,
"started_at": "2025-10-20T04:34:31.000-04:00",
"state": "resolved",
"title": "Multiple apps are unavailable for some customers",
"updated_at": "2025-10-20T09:42:29.700-04:00",
"url": "https://stspg.io/z9n0pzwld1gh"
},
{
"body": "Pricing page, Subscription Management, User Provision and Checkout are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Pricing page, Subscription Management, User Provision and Checkout should be working properly. No data was lost.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-07T13:34:09.693-04:00",
"resolved_inferred": false,
"started_at": "2025-10-07T13:25:30.291-04:00",
"state": "resolved",
"title": "Pricing page, Subscription Management, User Provision and Checkout are\n      unavailable for some customers",
"updated_at": "2025-10-07T13:34:09.714-04:00",
"url": "https://stspg.io/wzld06kbls61"
},
{
"body": "All areas are now fully accessible. This issue was the result of Cloudflare network congestion which has been resolved. The incident has been fully resolved and all areas should be working properly. No data was lost.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2025-10-07T06:32:09.346-04:00",
"resolved_inferred": false,
"started_at": "2025-10-07T05:13:35.723-04:00",
"state": "resolved",
"title": "HelpDesk and CRM are\n      unavailable for some customers",
"updated_at": "2025-10-07T06:32:09.363-04:00",
"url": "https://stspg.io/c9xpm63pvwhv"
},
{
"body": "Outbound calling is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Outbound calling should be working properly. No data was lost.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-04T08:14:10Z",
"resolved_at": "2025-10-02T12:00:04.261-04:00",
"resolved_inferred": false,
"started_at": "2025-10-02T11:31:38.502-04:00",
"state": "resolved",
"title": "outbound calling is\n      unavailable for some customers",
"updated_at": "2025-10-02T12:07:42.470-04:00",
"url": "https://stspg.io/fdv3mzqmn1fg"
}
]
}