{
"vendor": "IBM Security",
"slug": "ibm-security",
"platform": "statuspage",
"status_url": "https://statuspage.ibmcloudsecurity.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "degraded",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Service has been stable for past several hours.   Closing the incident.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T09:53:46.390Z",
"resolved_inferred": false,
"started_at": "2026-09-10T18:32:44.620Z",
"state": "resolved",
"title": "IBM Verify (Europe Region) experiencing service impacting issues.",
"updated_at": "2026-09-11T09:53:46.425Z",
"url": "https://stspg.io/6bpchgp7k3sr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T14:15:44.597Z",
"resolved_inferred": false,
"started_at": "2026-09-10T10:45:58.767Z",
"state": "resolved",
"title": "IBM Verify - Authentication with IBMid for admin users monitors failing",
"updated_at": "2026-09-10T14:15:44.611Z",
"url": "https://stspg.io/770k4592sry5"
},
{
"body": "IBM Verify (Japan) experienced a brief service disruption from 07:40 UTC for approximately 10 minutes. The disruption was caused by an unexpected interruption to an internal component. During this period, some authentication requests may have failed. Service has been restored, and all systems are operating normally.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T08:21:32.981Z",
"resolved_inferred": false,
"started_at": "2026-09-08T08:21:32.900Z",
"state": "resolved",
"title": "IBM Verify (Japan Region) service impacting issue - now recovered.",
"updated_at": "2026-09-08T08:21:32.992Z",
"url": "https://stspg.io/lglk85ml9pt5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-25T18:45:46.877Z",
"resolved_inferred": false,
"started_at": "2026-08-25T12:48:15.683Z",
"state": "resolved",
"title": "IBM Verify (US Region Cluster C ) had brief service impact",
"updated_at": "2026-08-25T18:45:46.899Z",
"url": "https://stspg.io/8jqctdr6n4p1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-25T20:02:49.499Z",
"resolved_inferred": false,
"started_at": "2026-08-20T15:39:49.107Z",
"state": "resolved",
"title": "IBM Verify (Europe Region) experiencing service impacting issues.",
"updated_at": "2026-08-25T20:02:49.515Z",
"url": "https://stspg.io/4y5rh8hqlhm5"
},
{
"body": "The incident is fully resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-11T10:30:43.231Z",
"resolved_inferred": false,
"started_at": "2026-08-11T09:29:12.631Z",
"state": "resolved",
"title": "IBM Security Verify (US Region) experiencing service impacting issues.",
"updated_at": "2026-08-11T10:30:43.254Z",
"url": "https://stspg.io/632k0gx6vvsc"
},
{
"body": "Service has remained stable following the corrective actions implemented by our engineering teams. No further issues related to this incident have been observed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-05T23:13:11.560Z",
"resolved_inferred": false,
"started_at": "2026-08-05T13:10:20.445Z",
"state": "resolved",
"title": "IBM Verify - delays in SMS delivery for One Time Passcode",
"updated_at": "2026-08-05T23:13:11.577Z",
"url": "https://stspg.io/bz7zlcg3wy77"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-04T15:31:45.021Z",
"resolved_inferred": false,
"started_at": "2026-08-04T04:42:56.018Z",
"state": "resolved",
"title": "IBM Security Verify (Japan Region) experiencing service impacting issues.",
"updated_at": "2026-08-04T15:31:45.040Z",
"url": "https://stspg.io/64w58k7b8cd5"
},
{
"body": "This incident has been resolved. After careful review by our team, we can determine the issue is contained.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-06T22:12:06.475Z",
"resolved_inferred": false,
"started_at": "2026-08-01T13:58:20.223Z",
"state": "resolved",
"title": "[GDSC] Risk Events experience delayed processing",
"updated_at": "2026-08-06T22:12:06.491Z",
"url": "https://stspg.io/tn635mgk09jd"
},
{
"body": "Service has remained stable following the corrective actions implemented by our engineering teams. Customer validation completed successfully, and no further issues related to this incident have been observed.\n\nThis incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-29T19:49:17.722Z",
"resolved_inferred": false,
"started_at": "2026-07-27T17:02:55.571Z",
"state": "resolved",
"title": "Degraded Performance Affecting Multiple Verify Tenants",
"updated_at": "2026-07-29T19:49:17.740Z",
"url": "https://stspg.io/qnr1fd6v1l9b"
},
{
"body": "Issue in ISV Japan is resolved.  All monitoring has been clear.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-22T18:15:26.887Z",
"resolved_inferred": false,
"started_at": "2026-07-22T14:37:59.499Z",
"state": "resolved",
"title": "IBM Security Verify (Japan Region) experiencing service impacting issues.",
"updated_at": "2026-07-22T18:15:26.903Z",
"url": "https://stspg.io/7c1wsmwwpz2f"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-20T19:54:40.428Z",
"resolved_inferred": false,
"started_at": "2026-07-17T13:49:44.458Z",
"state": "resolved",
"title": "GDSC Datamart processor performance degradation",
"updated_at": "2026-08-20T19:54:40.443Z",
"url": "https://stspg.io/djsmcqh2xfkb"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-20T19:49:54.085Z",
"resolved_inferred": false,
"started_at": "2026-07-01T21:09:19.150Z",
"state": "resolved",
"title": "AI ChatBot might experience delayed responses",
"updated_at": "2026-08-20T19:49:54.109Z",
"url": "https://stspg.io/x3l2thwz0s21"
},
{
"body": "We have been actively monitoring our ingestion and processing rates, and we can now confirm that they have returned to expected levels. The system has been stable and operating normally since the weekend, so this issue is now fully resolved. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-29T16:22:36.794Z",
"resolved_inferred": false,
"started_at": "2026-06-25T20:45:48.605Z",
"state": "resolved",
"title": "Datamart Ingestion processing slowness",
"updated_at": "2026-06-29T16:22:36.811Z",
"url": "https://stspg.io/949ysq2yjhpb"
},
{
"body": "Service has been operational for some time.   Closing this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-24T20:26:38.193Z",
"resolved_inferred": false,
"started_at": "2026-06-24T18:32:38.711Z",
"state": "resolved",
"title": "IBM Security Verify (US Region)  service impacting issue",
"updated_at": "2026-06-24T20:26:38.207Z",
"url": "https://stspg.io/003vw7491904"
},
{
"body": "This issue is resolved.  Closing",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-17T16:03:47.404Z",
"resolved_inferred": false,
"started_at": "2026-06-15T18:33:42.335Z",
"state": "resolved",
"title": "IBM Security Verify (US Region) experiencing service impacting issues.",
"updated_at": "2026-06-17T16:03:47.423Z",
"url": "https://stspg.io/jjd0mggmzwlw"
},
{
"body": "IBM Security Verify experienced a short period of service impact at 14:50 UTC.  that resolved at 14:52 UTC.    All services are currently available.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-15T15:20:37.835Z",
"resolved_inferred": false,
"started_at": "2026-06-15T15:20:37.779Z",
"state": "resolved",
"title": "IBM Security Verify (US Region Cluster C ) experienced short service interruption",
"updated_at": "2026-06-15T15:20:37.843Z",
"url": "https://stspg.io/vl6f1f2fzkh4"
},
{
"body": "The planned maintenance has been completed successfully. However, a small number of customers may have experienced brief interruptions affecting traffic on vanity hostnames during the maintenance window. The issue was resolved, and all systems are back to normal working condition.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-11T07:30:00.000Z",
"resolved_inferred": false,
"started_at": "2026-06-11T07:30:00.000Z",
"state": "resolved",
"title": "IBM Verify Canada - Brief interruptions occurred to traffic on vanity hostnames during planned maintenance activity.",
"updated_at": "2026-06-11T10:46:50.097Z",
"url": "https://stspg.io/bdtfvlprx51w"
},
{
"body": "A fix has been implemented for the Demo Tenant provisioning delay and / or failure.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-29T20:27:44.000Z",
"resolved_inferred": false,
"started_at": "2026-06-08T22:41:04.478Z",
"state": "resolved",
"title": "Guardium Data Security Center (US) - Demo tenants provisioning",
"updated_at": "2026-07-29T20:29:00.773Z",
"url": "https://stspg.io/blbjf8std7wx"
},
{
"body": "IBM Security Verify (Europe Region). Some customers may have experienced a short period where services were inaccessible.   Services are restored and now fully operational.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-07T06:00:00.000Z",
"resolved_inferred": false,
"started_at": "2026-05-07T06:00:00.000Z",
"state": "resolved",
"title": "IBM Security Verify (Europe Region) experiencing service impacting issues.",
"updated_at": "2026-05-07T07:28:38.310Z",
"url": "https://stspg.io/cjmbrqrss7sy"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-06T11:48:58.710Z",
"resolved_inferred": false,
"started_at": "2026-05-05T06:36:09.035Z",
"state": "resolved",
"title": "IBM Verify - authentication issues in Canada cluster",
"updated_at": "2026-05-06T11:48:58.725Z",
"url": "https://stspg.io/470t851s67p0"
},
{
"body": "Monitoring has been successful.   Issue is remediated. x",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-30T13:41:32.158Z",
"resolved_inferred": false,
"started_at": "2026-04-30T12:38:13.078Z",
"state": "resolved",
"title": "IBM Verify - authentication issues in Canada region",
"updated_at": "2026-04-30T13:41:32.173Z",
"url": "https://stspg.io/k3c7yrnlbxvp"
},
{
"body": "The ingestion service has returned to stable operation, and the platform is processing data normally. Ingestion has caught up to current data, and all core services are functioning as expected.\nOur teams will continue to monitor the system, but no further operational impact is anticipated related to this incident.\nThank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-12T00:01:04.588Z",
"resolved_inferred": false,
"started_at": "2026-04-27T15:58:21.300Z",
"state": "resolved",
"title": "GDSC Datamart Ingestion Issue",
"updated_at": "2026-05-12T00:01:04.606Z",
"url": "https://stspg.io/96qng1f1wxrv"
},
{
"body": "This incident has been resolved. We will still continue to monitor to ensure there are no regression issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-24T22:02:57.413Z",
"resolved_inferred": false,
"started_at": "2026-04-23T23:00:30.548Z",
"state": "resolved",
"title": "We believe the issue with the SMS send failures has been resolved.",
"updated_at": "2026-04-24T22:02:57.430Z",
"url": "https://stspg.io/kwfn38zrjsj2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-17T19:05:31.613Z",
"resolved_inferred": false,
"started_at": "2026-04-16T07:44:23.857Z",
"state": "resolved",
"title": "IBM Verify - authentication issues in Canada cluster",
"updated_at": "2026-04-17T19:05:31.633Z",
"url": "https://stspg.io/gb5qw28sbylq"
},
{
"body": "issue is fully resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-16T07:41:58.178Z",
"resolved_inferred": false,
"started_at": "2026-04-08T14:54:33.357Z",
"state": "resolved",
"title": "IBM Verify (US Region.  Potential service impacting issues cluster B",
"updated_at": "2026-04-16T07:41:58.196Z",
"url": "https://stspg.io/xyxw0gwq9jcf"
},
{
"body": "The issue is now resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T21:16:36.576Z",
"resolved_inferred": false,
"started_at": "2026-04-01T19:37:45.118Z",
"state": "resolved",
"title": "GDSC AI Chatbot is having issues on US and EU region.",
"updated_at": "2026-05-04T21:16:36.592Z",
"url": "https://stspg.io/561dcj7qkybl"
},
{
"body": "Issue was fully resolved on March 19th",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-23T12:13:40.439Z",
"resolved_inferred": false,
"started_at": "2026-03-19T09:38:59.653Z",
"state": "resolved",
"title": "IBM Verify Australia Region - Invesgigating service impacting issues",
"updated_at": "2026-03-23T12:13:40.459Z",
"url": "https://stspg.io/j111dvm69kmz"
},
{
"body": "The issue was resolved and now we are monitoring the system",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-05T00:15:00.059Z",
"resolved_inferred": false,
"started_at": "2026-03-04T16:43:31.325Z",
"state": "resolved",
"title": "GDSC system slowness",
"updated_at": "2026-03-05T00:15:03.917Z",
"url": "https://stspg.io/lhl8tb3pk2tg"
},
{
"body": "We have received confirmation that the login issue has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-24T01:45:25.465Z",
"resolved_inferred": false,
"started_at": "2026-02-23T16:51:12.526Z",
"state": "resolved",
"title": "GDSC facing login issues",
"updated_at": "2026-02-24T01:45:28.672Z",
"url": "https://stspg.io/q8x7jv9pt2vk"
},
{
"body": "Confirming that the performance/database issue in US data centers is resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-24T00:48:21.706Z",
"resolved_inferred": false,
"started_at": "2026-02-23T14:38:55.491Z",
"state": "resolved",
"title": "IBM Security Verify (US Region) experiencing service impacting issues.",
"updated_at": "2026-02-24T00:48:21.724Z",
"url": "https://stspg.io/wwnytv8nmngk"
},
{
"body": "The issues has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-20T15:48:53.457Z",
"resolved_inferred": false,
"started_at": "2026-02-13T01:54:20.529Z",
"state": "resolved",
"title": "GDSC Europe - Tenant provisioning failing",
"updated_at": "2026-02-20T15:48:53.472Z",
"url": "https://stspg.io/3x6t164qb06x"
},
{
"body": "The issue was resolved and all the pending data was re-processed successfully.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-06T01:23:03.796Z",
"resolved_inferred": false,
"started_at": "2026-02-10T19:57:42.253Z",
"state": "resolved",
"title": "GDSC Datamart proccessing bug",
"updated_at": "2026-03-06T01:23:06.084Z",
"url": "https://stspg.io/fr140jf5ldz1"
},
{
"body": "The issue affecting risk event generation has now been fully resolved. Our team has verified that no data was lost during this period. The only impact was that risk events were being generated intermittently.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-21T16:06:34.377Z",
"resolved_inferred": false,
"started_at": "2026-01-20T21:27:18.787Z",
"state": "resolved",
"title": "Service Degradation \u2013 Risk Events Not Generated",
"updated_at": "2026-01-21T16:06:34.399Z",
"url": "https://stspg.io/65rspxt2yzk3"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-16T18:49:30.946Z",
"resolved_inferred": false,
"started_at": "2026-01-16T12:23:32.114Z",
"state": "resolved",
"title": "EU GDSC Risk Event service is impacted due to mongo connectivity",
"updated_at": "2026-01-16T18:49:30.960Z",
"url": "https://stspg.io/5k4xfdxnwp9g"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-14T10:14:17.717Z",
"resolved_inferred": false,
"started_at": "2026-01-14T05:56:46.764Z",
"state": "resolved",
"title": "US- RiskEvent service is partially down.",
"updated_at": "2026-01-14T10:14:17.736Z",
"url": "https://stspg.io/5y1z63h0dp90"
},
{
"body": "The unscheduled infrastructure change from our provider has been completed, and all services are now fully restored. We will follow up with them to understand the reason behind this change and ensure steps are taken to prevent unanticipated changes in the future. Thank you for your patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-19T19:51:59.636Z",
"resolved_inferred": false,
"started_at": "2025-12-19T18:30:02.000Z",
"state": "resolved",
"title": "US- Unscheduled infrastructure maintenance",
"updated_at": "2025-12-19T19:54:49.202Z",
"url": "https://stspg.io/vcw5yndt2c9w"
},
{
"body": "issue has been resolved and all monitoring has been good",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-25T22:14:21.561Z",
"resolved_inferred": false,
"started_at": "2025-11-24T15:14:10.196Z",
"state": "resolved",
"title": "IBM Security Verify (US Region) experiencing service impacting issues.",
"updated_at": "2025-11-25T22:14:21.577Z",
"url": "https://stspg.io/4lckr1tf585l"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T20:20:46.988Z",
"resolved_inferred": false,
"started_at": "2025-11-18T15:21:00.000Z",
"state": "resolved",
"title": "GDSC - Potential degradation in Outliers",
"updated_at": "2025-11-18T20:20:47.007Z",
"url": "https://stspg.io/2nhxl2ccf94d"
},
{
"body": "Services have been running clean.  Resolving the incident",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-17T09:42:24.857Z",
"resolved_inferred": false,
"started_at": "2025-11-16T15:29:05.311Z",
"state": "resolved",
"title": "IBM Verify - Australia Region alerts",
"updated_at": "2025-11-17T09:42:24.889Z",
"url": "https://stspg.io/vxgn8zyx70kj"
},
{
"body": "Monitoring period was successful.  All services operational.   Closing the incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-11T20:23:52.084Z",
"resolved_inferred": false,
"started_at": "2025-11-11T17:55:02.314Z",
"state": "resolved",
"title": "IBM Verify - Investigating issues in Australia region",
"updated_at": "2025-11-11T20:23:52.106Z",
"url": "https://stspg.io/l3bxkkf7v67r"
},
{
"body": "this issue was resolved on 28th October",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-31T09:56:40.376Z",
"resolved_inferred": false,
"started_at": "2025-10-28T12:45:18.246Z",
"state": "resolved",
"title": "IBM Verify:  We are investigating alerts in Australia region",
"updated_at": "2025-10-31T09:56:40.395Z",
"url": "https://stspg.io/jks0jsmzkhy6"
},
{
"body": "This incident has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-24T09:28:19.555Z",
"resolved_inferred": false,
"started_at": "2025-10-22T20:38:46.927Z",
"state": "resolved",
"title": "IBM Verify.  Investigating issues in US Region Cluster E",
"updated_at": "2025-10-24T09:28:19.573Z",
"url": "https://stspg.io/t68bmw78gm98"
},
{
"body": "The issue affecting the Outliers Engine has been resolved. We will continue to monitor the system to ensure stability.\n\nRecommendation: If you are using GDP, we recommend applying the adhoc patch based on your current version:\n- v12 - 12.0p1139\n- v11 - 11.0p1327",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-16T15:34:44.000Z",
"resolved_inferred": false,
"started_at": "2025-10-16T15:34:44.000Z",
"state": "resolved",
"title": "Outliers engine performance issue",
"updated_at": "2025-10-16T18:48:05.184Z",
"url": "https://stspg.io/f45p4qt60vmy"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-11T14:57:06.966Z",
"resolved_inferred": false,
"started_at": "2025-10-11T13:45:37.922Z",
"state": "resolved",
"title": "The user interface is currently inaccessible due to scheduled maintenance. Our team is actively working to restore full functionality as soon as possible. We\u2019ll provide updates as soon as more information becomes available.",
"updated_at": "2025-10-11T14:57:06.984Z",
"url": "https://stspg.io/z32ypshb0r99"
},
{
"body": "This activity has been completed",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-14T07:42:59.420Z",
"resolved_inferred": false,
"started_at": "2025-10-07T19:58:50.443Z",
"state": "resolved",
"title": "IBM Verify: Rescheduled deployment of new SSL Certificates for verify.ibm.com.  Monday 13 October at 08:00 UTC",
"updated_at": "2025-10-14T07:42:59.446Z",
"url": "https://stspg.io/5625n3cqzzrt"
},
{
"body": "The remediation has been applied, and the risk analytics service is fully operational.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-30T20:31:14.789Z",
"resolved_inferred": false,
"started_at": "2025-09-30T21:02:08.199Z",
"state": "resolved",
"title": "Risk analytics events lag",
"updated_at": "2025-10-30T20:31:14.809Z",
"url": "https://stspg.io/fb6bs953b8mc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-25T20:37:56.111Z",
"resolved_inferred": false,
"started_at": "2025-09-25T07:31:40.819Z",
"state": "resolved",
"title": "Degraded performance in Production US",
"updated_at": "2025-09-25T20:37:56.131Z",
"url": "https://stspg.io/cyhvz9jfvtx3"
},
{
"body": "Incident is resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2025-09-20T11:49:14.316Z",
"resolved_inferred": false,
"started_at": "2025-09-20T03:47:56.894Z",
"state": "resolved",
"title": "User interface outage in Production US",
"updated_at": "2025-09-20T11:49:14.328Z",
"url": "https://stspg.io/z7b9n6xfm8pm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-24T14:33:28.070Z",
"resolved_inferred": false,
"started_at": "2025-09-19T16:45:34.366Z",
"state": "resolved",
"title": "Risk Analytics, degraded performance in Production US",
"updated_at": "2025-09-24T14:33:28.086Z",
"url": "https://stspg.io/4g9twprmk8k0"
},
{
"body": "no further issues encountered.  closing this item",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-22T18:49:34.870Z",
"resolved_inferred": false,
"started_at": "2025-09-18T10:38:56.491Z",
"state": "resolved",
"title": "IBM Verify (Australia Region) investigating issues.",
"updated_at": "2025-09-22T18:49:34.886Z",
"url": "https://stspg.io/d4g5p0v61lz4"
},
{
"body": "IBM Security Verify tenants in US Cluster B  may have experienced a period where authentications were delayed or failed.  The issue is now resolved and services are functioning correctly.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2025-09-15T13:30:46.895Z",
"resolved_inferred": false,
"started_at": "2025-09-15T13:30:46.807Z",
"state": "resolved",
"title": "IBM Security Verify (US Region) service impacting issue - resolved",
"updated_at": "2025-09-15T13:30:46.904Z",
"url": "https://stspg.io/fskj4zswhx9n"
},
{
"body": "IBM Security Verify (Europe Region) customers may have experienced some delays and issues with the IBM Verify service.   The issue was temporary and is resolved.  Services are operational",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2025-08-13T21:15:53.742Z",
"resolved_inferred": false,
"started_at": "2025-08-13T21:15:53.678Z",
"state": "resolved",
"title": "IBM Security Verify (Europe Region) experiencing service impacting issues.",
"updated_at": "2025-08-13T21:15:53.752Z",
"url": "https://stspg.io/szxpjnzrkcnv"
}
]
}