{
"vendor": "ImageKit",
"slug": "imagekit",
"platform": "statuspage",
"status_url": "https://statuspage.imagekit.io",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Between 16:40 and 17:20 IST, ImageKit experienced delays in the propagation of updates within the Media Library.\n\nDuring this period, file operations continued to complete successfully. However, customers may have experienced delays before the latest changes became visible in file listings, file metadata, tags, and search results.\n\nThe behavior was consistent across both the ImageKit Dashboard and APIs.\n\nCustomer Impact\n\nCustomers may have observed the following:\n\n1. Newly created, updated, or modified files taking longer than expected to appear in updated Media Library listings.\n2. Changes to file metadata or tags not being reflected immediately.\n3. Search results temporarily returning stale information or not reflecting recently updated files, metadata, or tags.\n4. Similar delayed visibility of updates when accessing the Media Library through either the Dashboard or APIs.\n\nThe underlying file operations themselves were successful. The issue affected the timely visibility and searchability of those updates rather than the execution of the operations.\n\nRoot Cause\n\nThe incident was caused by a delay in ImageKit's search and indexing systems. During the affected period, the indexing systems began trailing behind the primary file databases. As a result, updates successfully committed to the primary databases were not propagated to the systems responsible for file listings and search at the expected rate. This backlog caused customers to temporarily see stale file listings, metadata, tags, and search results while the indexing systems caught up with the primary databases.\n\nResolution\nThe search and indexing systems subsequently caught up with the primary file databases, restoring normal propagation of Media Library updates.\n\nOnce the backlog was processed, file listings, metadata, tags, and search results reflected the latest successfully completed operations as expected.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T16:20:00.000+05:30",
"resolved_inferred": false,
"started_at": "2026-09-08T16:20:00.000+05:30",
"state": "resolved",
"title": "Delayed Propagation of Media Library Updates",
"updated_at": "2026-09-09T10:44:24.134+05:30",
"url": "https://stspg.io/dkw5vxszph0g"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-03T17:58:39.294+05:30",
"resolved_inferred": false,
"started_at": "2026-09-03T16:45:39.000+05:30",
"state": "resolved",
"title": "Slow response time for Dashboard and Media Library",
"updated_at": "2026-09-03T17:58:39.316+05:30",
"url": "https://stspg.io/82ytnsctjs90"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T04:16:20.972+05:30",
"resolved_inferred": false,
"started_at": "2026-09-02T02:46:43.506+05:30",
"state": "resolved",
"title": "Elevated API Errors",
"updated_at": "2026-09-02T04:16:20.986+05:30",
"url": "https://stspg.io/wcj33klsqh3d"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-27T14:14:55.713+05:30",
"resolved_inferred": false,
"started_at": "2026-07-27T12:30:23.000+05:30",
"state": "resolved",
"title": "Elevated Upload API Errors",
"updated_at": "2026-07-27T14:14:55.735+05:30",
"url": "https://stspg.io/4rvn91k1srhy"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T22:50:39.029+05:30",
"resolved_inferred": false,
"started_at": "2026-07-23T21:30:42.000+05:30",
"state": "resolved",
"title": "Elevated Upload API Errors",
"updated_at": "2026-07-23T22:50:39.042+05:30",
"url": "https://stspg.io/fxv6894ymqp5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-07T18:12:45.401+05:30",
"resolved_inferred": false,
"started_at": "2026-07-07T16:00:15.000+05:30",
"state": "resolved",
"title": "Elevated metadata API Errors",
"updated_at": "2026-07-07T18:18:08.337+05:30",
"url": "https://stspg.io/hszbn8whxwlv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-19T16:53:41.342+05:30",
"resolved_inferred": false,
"started_at": "2026-06-19T15:55:50.000+05:30",
"state": "resolved",
"title": "Elevated Errors in EU Region",
"updated_at": "2026-06-19T16:53:41.359+05:30",
"url": "https://stspg.io/ntydjg9lwynf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-09T14:29:31.712+05:30",
"resolved_inferred": false,
"started_at": "2026-06-09T13:31:33.000+05:30",
"state": "resolved",
"title": "Elevated Errors for Image processing service",
"updated_at": "2026-06-09T14:29:31.732+05:30",
"url": "https://stspg.io/5z7vzrv5xd8b"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-03T12:34:55.476+05:30",
"resolved_inferred": false,
"started_at": "2026-05-03T11:15:28.000+05:30",
"state": "resolved",
"title": "Elevated Errors for Video Processing in US EAST Region",
"updated_at": "2026-05-03T12:34:55.495+05:30",
"url": "https://stspg.io/kjkpz1sg2jds"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-05T20:02:49.894+05:30",
"resolved_inferred": false,
"started_at": "2026-03-05T19:30:14.000+05:30",
"state": "resolved",
"title": "High error rate in media delivery",
"updated_at": "2026-03-05T20:02:49.909+05:30",
"url": "https://stspg.io/mj617w49rg07"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-06T02:00:49.000+05:30",
"resolved_inferred": false,
"started_at": "2026-03-05T13:06:10.000+05:30",
"state": "resolved",
"title": "Cache purge requests are delayed",
"updated_at": "2026-03-06T10:41:06.679+05:30",
"url": "https://stspg.io/7lvmpqvsjb6r"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-25T02:12:08.865+05:30",
"resolved_inferred": false,
"started_at": "2026-02-24T22:34:38.391+05:30",
"state": "resolved",
"title": "Delay in configuration update, rename and cache purge operations",
"updated_at": "2026-02-25T02:12:08.881+05:30",
"url": "https://stspg.io/pqv0sl8xw4xf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-15T14:20:39.006+05:30",
"resolved_inferred": false,
"started_at": "2026-01-15T14:06:08.355+05:30",
"state": "resolved",
"title": "Imagekit Dashboard Media Library Slow response",
"updated_at": "2026-01-15T14:20:39.025+05:30",
"url": "https://stspg.io/hn8kbbtbvhrf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-16T15:47:52.424+05:30",
"resolved_inferred": false,
"started_at": "2025-12-16T13:10:57.000+05:30",
"state": "resolved",
"title": "Video delivery and processing service degrade",
"updated_at": "2025-12-16T15:47:52.441+05:30",
"url": "https://stspg.io/ss921v4cwb6d"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-15T13:57:18.401+05:30",
"resolved_inferred": false,
"started_at": "2025-12-15T12:55:55.000+05:30",
"state": "resolved",
"title": "Slow image response time in Mumbai region",
"updated_at": "2025-12-15T13:57:18.418+05:30",
"url": "https://stspg.io/dq40jws7qdxw"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-10T19:35:19.072+05:30",
"resolved_inferred": false,
"started_at": "2025-12-10T00:00:18.000+05:30",
"state": "resolved",
"title": "CDN cache purges are delayed",
"updated_at": "2025-12-10T19:35:19.089+05:30",
"url": "https://stspg.io/8rymqkgl59tr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-09T21:30:04.000+05:30",
"resolved_inferred": false,
"started_at": "2025-12-09T20:44:54.000+05:30",
"state": "resolved",
"title": "Elevated response time in Mumbai region",
"updated_at": "2025-12-11T11:06:21.636+05:30",
"url": "https://stspg.io/4w86xphybtx2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-01T22:45:52.423+05:30",
"resolved_inferred": false,
"started_at": "2025-12-01T19:00:24.000+05:30",
"state": "resolved",
"title": "Slow image response time in Mumabi region",
"updated_at": "2025-12-02T13:12:29.663+05:30",
"url": "https://stspg.io/prbk584tgzhp"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-26T13:55:07.297+05:30",
"resolved_inferred": false,
"started_at": "2025-11-26T13:12:47.000+05:30",
"state": "resolved",
"title": "Slow image response time in Mumbai region",
"updated_at": "2025-11-26T13:55:07.318+05:30",
"url": "https://stspg.io/tvkvcgwryj9c"
},
{
"body": "The incident was triggered by an AWS service disruption, specifically EC2 instance launch restrictions in the US-East \\(N. Virginia\\) region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T23:00:58.000+05:30",
"resolved_inferred": false,
"started_at": "2025-10-20T21:35:37.000+05:30",
"state": "postmortem",
"title": "Degraded performance US East region",
"updated_at": "2025-10-21T00:14:07.016+05:30",
"url": "https://stspg.io/85thp275c1f7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T16:28:51.220+05:30",
"resolved_inferred": false,
"started_at": "2025-10-20T16:00:48.000+05:30",
"state": "resolved",
"title": "Video delivery and processing service degrade",
"updated_at": "2025-10-20T16:28:51.235+05:30",
"url": "https://stspg.io/fbbzb5xk2lzm"
},
{
"body": "The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-20T15:54:35.092+05:30",
"resolved_inferred": false,
"started_at": "2025-10-20T13:30:37.000+05:30",
"state": "resolved",
"title": "Image Delivery and upload service degrade",
"updated_at": "2025-10-20T15:54:35.110+05:30",
"url": "https://stspg.io/qjxs1szp05t4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-10T12:44:42.959+05:30",
"resolved_inferred": false,
"started_at": "2025-09-10T10:41:48.000+05:30",
"state": "resolved",
"title": "Delay in video processing jobs",
"updated_at": "2025-09-10T12:44:42.981+05:30",
"url": "https://stspg.io/05s445sh9xbd"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-08T17:45:06.000+05:30",
"resolved_inferred": false,
"started_at": "2025-09-08T17:30:34.011+05:30",
"state": "resolved",
"title": "Elevated latency and error rate",
"updated_at": "2025-09-09T15:54:50.050+05:30",
"url": "https://stspg.io/v2lswm4gbh2p"
},
{
"body": "The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-27T14:16:41.461+05:30",
"resolved_inferred": false,
"started_at": "2025-08-27T14:11:36.329+05:30",
"state": "resolved",
"title": "Video processing error",
"updated_at": "2025-08-27T14:16:41.478+05:30",
"url": "https://stspg.io/t862l4h3qp9s"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-23T15:11:35.013+05:30",
"resolved_inferred": false,
"started_at": "2025-08-23T14:50:51.000+05:30",
"state": "resolved",
"title": "Elevated API Errors",
"updated_at": "2025-08-23T15:11:35.031+05:30",
"url": "https://stspg.io/95zn48ggfrwz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-23T15:36:01.863+05:30",
"resolved_inferred": false,
"started_at": "2025-08-23T13:30:55.000+05:30",
"state": "resolved",
"title": "Elevated Video API Errors",
"updated_at": "2025-08-23T15:36:01.878+05:30",
"url": "https://stspg.io/gg9dmjl4w5mz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-18T15:00:20.000+05:30",
"resolved_inferred": false,
"started_at": "2025-08-18T14:05:15.000+05:30",
"state": "resolved",
"title": "Elevated Upload API Errors in MUM Region",
"updated_at": "2025-08-18T15:02:31.667+05:30",
"url": "https://stspg.io/clm5rmnjms48"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-12T22:23:47.144+05:30",
"resolved_inferred": false,
"started_at": "2025-08-12T21:12:59.000+05:30",
"state": "resolved",
"title": "Dashboard Service In US east region",
"updated_at": "2025-08-12T22:23:47.161+05:30",
"url": "https://stspg.io/dsl6qyjr5c7p"
}
]
}