{
"vendor": "Imperva",
"slug": "imperva",
"platform": "statuspage",
"status_url": "https://status.imperva.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "maintenance",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "maintenance",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-16T12:28:20Z",
"resolved_inferred": true,
"started_at": "2026-09-15T09:00:00.007Z",
"state": "maintenance",
"title": "[ICM-5473] Planned Maintenance on the Imperva data center in Detroit, MI",
"updated_at": "2026-09-15T09:00:07.654Z",
"url": "https://stspg.io/5knpdr5vxgvd"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-14T12:29:13Z",
"impact": "maintenance",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-15T12:28:18Z",
"resolved_inferred": true,
"started_at": "2026-09-14T06:00:00.007Z",
"state": "maintenance",
"title": "[ICM-5430] Planned Maintenance on the Imperva data center in Queretaro, Mexico",
"updated_at": "2026-09-14T06:00:07.271Z",
"url": "https://stspg.io/rf0211zfgz0c"
},
{
"body": "Service levels have been restored and the Imperva Management Portal has returned to normal functionality. \n\nAt this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T22:31:59.589Z",
"resolved_inferred": false,
"started_at": "2026-09-10T17:34:20.480Z",
"state": "resolved",
"title": "[ INC - 1131] Service Degradation Impacting the Imperva Management Portal",
"updated_at": "2026-09-10T22:31:59.612Z",
"url": "https://stspg.io/x0d1jxp6j178"
},
{
"body": "The issue affecting user management has been resolved. Based on successful testing and continued stability, we have confirmed that the service is operating as expected, and the incident is considered resolved.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T01:50:19.664Z",
"resolved_inferred": false,
"started_at": "2026-09-10T12:45:01.884Z",
"state": "resolved",
"title": "[INC-1130] Service degradation of user management",
"updated_at": "2026-09-11T01:50:19.686Z",
"url": "https://stspg.io/gvd6hmv7k24j"
},
{
"body": "Monitoring has confirmed that the environment remains stable, with no further issues observed. The incident is now confirmed as resolved, and normal service has been restored.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T22:29:58.469Z",
"resolved_inferred": false,
"started_at": "2026-09-09T17:31:37.040Z",
"state": "resolved",
"title": "[ INC - 1129 ]Service Degradation Impacting Login to the Imperva Management Portal",
"updated_at": "2026-09-09T22:29:58.482Z",
"url": "https://stspg.io/4d6l22m33x8p"
},
{
"body": "Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T05:37:28.228Z",
"resolved_inferred": false,
"started_at": "2026-09-08T05:03:19.851Z",
"state": "resolved",
"title": "Network connectivity degradation in MAD PoP",
"updated_at": "2026-09-08T05:37:28.245Z",
"url": "https://stspg.io/jc25p5kysbrl"
},
{
"body": "Monitoring has shown stable performance following the mitigation measures implemented earlier. This incident is considered resolved at this time. We will continue to monitor the environment as part of our standard operational practices to ensure ongoing service stability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-03T00:33:57.582Z",
"resolved_inferred": false,
"started_at": "2026-09-02T20:21:32.006Z",
"state": "resolved",
"title": "[INC-1120 ] Service Degradation affecting a subset of customers in North America region",
"updated_at": "2026-09-03T00:33:57.597Z",
"url": "https://stspg.io/66w024cpk58k"
},
{
"body": "Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T07:16:54.084Z",
"resolved_inferred": false,
"started_at": "2026-09-02T04:56:10.555Z",
"state": "resolved",
"title": "[INC-1118] Rio de Janeiro, Brazil (RIO) Data Center Issue",
"updated_at": "2026-09-02T07:16:54.101Z",
"url": "https://stspg.io/vbc91mbpycz1"
},
{
"body": "We have implemented corrective actions and confirmed that the affected functionality has been restored. Monitoring has shown normal service operation, and validation efforts indicate that requests are being processed successfully.\n\nOur teams will continue to review the incident to better understand the contributing factors and help prevent similar issues in the future.\n\nThis incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-30T10:57:27.907Z",
"resolved_inferred": false,
"started_at": "2026-08-30T09:05:11.408Z",
"state": "resolved",
"title": "Service Degradation Affecting Email Notifications",
"updated_at": "2026-08-30T10:57:27.924Z",
"url": "https://stspg.io/rwyhdtjby13d"
},
{
"body": "Monitoring has confirmed that the PoP is stable and operating normally. The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-21T22:42:27.640Z",
"resolved_inferred": false,
"started_at": "2026-08-21T19:28:26.376Z",
"state": "resolved",
"title": "[INC-1111] Istanbul, Turkey (SAW ) Data Center Issue",
"updated_at": "2026-08-21T22:42:27.655Z",
"url": "https://stspg.io/dt22pz4ccv55"
},
{
"body": "The issue affecting connectivity through the QRO PoP has been resolved. Following confirmation of stable network conditions, traffic has been restored to the QRO PoP and the bypass has been removed. We have continued to monitor service following the restoration and are no longer observing any impact.\n\nThis incident is now resolved. We thank you for your patience while we worked to restore normal operations.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-20T11:16:32.649Z",
"resolved_inferred": false,
"started_at": "2026-08-19T22:17:57.851Z",
"state": "resolved",
"title": "[INC-1110] Queretaro, Mexico (QRO) Data Center Issue",
"updated_at": "2026-08-20T11:16:32.671Z",
"url": "https://stspg.io/c87mlld5z25n"
},
{
"body": "Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.\n\nWe appreciate your patience and understanding throughout this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-19T03:55:20.053Z",
"resolved_inferred": false,
"started_at": "2026-08-19T03:04:45.139Z",
"state": "resolved",
"title": "[INC-1109] Frankfurt (HHN) Data Center Issue",
"updated_at": "2026-08-19T03:55:20.069Z",
"url": "https://stspg.io/q1bqh7yxsdmn"
},
{
"body": "The third-party CDN provider has completed the remediation for the routing issue. We have confirmed through our observations and log data that traffic continues to route as expected, with origin fetch traffic operating normally and latency within expected ranges.\nThe service has remained stable throughout the monitoring period, and the incident is now considered resolved.\nWe appreciate your patience and understanding while we worked with our third-party provider to resolve this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T17:30:35.288Z",
"resolved_inferred": false,
"started_at": "2026-08-13T16:53:51.295Z",
"state": "resolved",
"title": "[INC-1106] Elevated Latency for a Subset of Origin Fetch Traffic in Ashburn, VA (WDC)",
"updated_at": "2026-09-02T17:30:35.302Z",
"url": "https://stspg.io/4qyvkn3v84qy"
},
{
"body": "The issue affecting the YUL (Montreal, Canada) PoP has been resolved, and the PoP has been successfully returned to normal operation.\n\nTraffic is once again being served through the YUL PoP, and validation and monitoring have confirmed that services are operating as expected.\n\nWe will continue to monitor the environment to ensure ongoing stability. Thank you for your patience while we worked to restore full service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-17T13:17:31.147Z",
"resolved_inferred": false,
"started_at": "2026-08-13T08:22:49.899Z",
"state": "resolved",
"title": "[INC-1105] YUL PoP Service Degradation",
"updated_at": "2026-08-17T13:17:31.161Z",
"url": "https://stspg.io/ltkwtr2sg6vt"
},
{
"body": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-13T10:14:56.795Z",
"resolved_inferred": false,
"started_at": "2026-08-12T19:59:34.233Z",
"state": "resolved",
"title": "[INC-1104]Imperva Management Portal Configuration Changes Issue",
"updated_at": "2026-08-13T10:14:56.812Z",
"url": "https://stspg.io/h4bx563wr60t"
},
{
"body": "The incident has been resolved, and services have remained stable across all affected Points of Presence (PoPs).",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-07T19:50:08.284Z",
"resolved_inferred": false,
"started_at": "2026-08-07T17:08:57.520Z",
"state": "resolved",
"title": "[INC-1102] Data Center Issues",
"updated_at": "2026-08-07T19:50:08.299Z",
"url": "https://stspg.io/bs2dr4p685kp"
},
{
"body": "The issue affecting real-time WAF alerts has been resolved.\n\nFollowing the implementation of a fix and a period of monitoring, we have confirmed that real-time WAF alert delivery has returned to normal operation. WAF protection remained fully operational throughout the incident, and traffic inspection and policy enforcement were not impacted.\n\nWe apologise for any inconvenience caused and appreciate your patience while we worked to resolve this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-05T12:56:15.703Z",
"resolved_inferred": false,
"started_at": "2026-08-05T11:56:40.993Z",
"state": "resolved",
"title": "[INC-1101] Real-Time WAF Alerting Service Degradation",
"updated_at": "2026-08-05T12:56:15.718Z",
"url": "https://stspg.io/xkggt81w2t3q"
},
{
"body": "The technical team has implemented the required fixes, completed validation activities, and confirmed service stability through continuous monitoring.\n\nWe appreciate your patience and understanding throughout this incident.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n\nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-29T08:39:01.010Z",
"resolved_inferred": false,
"started_at": "2026-07-29T01:29:54.728Z",
"state": "resolved",
"title": "[INC-1096] Global Support Phone System Disruption",
"updated_at": "2026-07-29T08:39:01.026Z",
"url": "https://stspg.io/msqr3tjj1vqm"
},
{
"body": "The issue that prevented some customers from logging in to the Customer Support Portal has been fully resolved.\nTechnical teams implemented corrective actions and validated that normal login functionality has been restored. The Customer Support Portal is operating normally, and no further customer impact has been observed.\nWe apologise for the inconvenience and appreciate your patience while we worked to resolve this issue. The incident is now closed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-27T08:32:28.789Z",
"resolved_inferred": false,
"started_at": "2026-07-27T06:09:02.401Z",
"state": "resolved",
"title": "[INC-1092] Support Ticketing System Issue",
"updated_at": "2026-07-27T08:32:28.806Z",
"url": "https://stspg.io/tq7ld9pgrth5"
},
{
"body": "The technical team has implemented the required fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally, and the PoP has been fully restored to normal operation.\n\nWe appreciate your patience and understanding throughout this incident.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-18T06:30:36.098Z",
"resolved_inferred": false,
"started_at": "2026-07-17T05:06:20.511Z",
"state": "resolved",
"title": "[INC -1084] Rio de Janeiro, Brazil (RIO) Data Center Issue",
"updated_at": "2026-07-18T06:30:36.117Z",
"url": "https://stspg.io/y19v4crmp3pz"
},
{
"body": "Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.\n\nWe appreciate your patience and understanding throughout this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T23:38:58.186Z",
"resolved_inferred": false,
"started_at": "2026-07-10T15:38:09.820Z",
"state": "resolved",
"title": "[INC-1081] Johannesburg, South Africa (QRA) Data Center Issue",
"updated_at": "2026-07-10T23:38:58.204Z",
"url": "https://stspg.io/8ptqw6dmpkr1"
},
{
"body": "The technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and ready for service.\n\nWe appreciate your patience and understanding throughout this incident.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T08:18:06.734Z",
"resolved_inferred": false,
"started_at": "2026-07-01T21:40:57.959Z",
"state": "resolved",
"title": "[INC-1076]  Quer\u00e9taro, MX (QRO) Data Center Issue",
"updated_at": "2026-07-02T08:18:06.751Z",
"url": "https://stspg.io/fsggwbfh2ftw"
},
{
"body": "This issue has been resolved.\n\nOur teams have confirmed that service performance for Imperva Cloud WAF protected sites has returned to normal and remained stable following mitigation. We will continue to monitor service health as part of our standard operational processes.\n\nThank you for your patience while we worked to resolve this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-11T08:39:57.077Z",
"resolved_inferred": false,
"started_at": "2026-06-11T08:07:11.468Z",
"state": "resolved",
"title": "[INC-1066] Increased Latency for a portion of Imperva Cloud WAF Protected Sites",
"updated_at": "2026-06-11T08:39:57.103Z",
"url": "https://stspg.io/hlm6l6y9xhr5"
},
{
"body": "Monitoring has confirmed that services remain stable following the implementation of the fix and the completion of validation activities. No further issues have been observed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-11T00:43:09.675Z",
"resolved_inferred": false,
"started_at": "2026-06-10T18:53:16.644Z",
"state": "resolved",
"title": "[INC-1065 ] Imperva Management Portal Login Issue",
"updated_at": "2026-06-11T00:43:09.693Z",
"url": "https://stspg.io/9m7zz0j3w0cq"
},
{
"body": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-03T14:55:41.279Z",
"resolved_inferred": false,
"started_at": "2026-06-03T13:29:47.325Z",
"state": "resolved",
"title": "[INC-1062] Sao Paulo 2 Data Center Issue",
"updated_at": "2026-06-03T14:55:41.295Z",
"url": "https://stspg.io/qht0rhc3pt0r"
},
{
"body": "The incident has been resolved and normal service levels have been restored for the Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-03T09:40:34.124Z",
"resolved_inferred": false,
"started_at": "2026-06-03T08:36:02.377Z",
"state": "resolved",
"title": "[INC-1059] Latency Issue on the Management Console",
"updated_at": "2026-06-03T09:40:34.143Z",
"url": "https://stspg.io/td86p3zwlvds"
},
{
"body": "The technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and ready for service.\nWe appreciate your patience and understanding throughout this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-04T06:30:16.220Z",
"resolved_inferred": false,
"started_at": "2026-05-29T13:24:37.394Z",
"state": "resolved",
"title": "[INC-1055] New York 2, NY (EWR) Data Center Issue",
"updated_at": "2026-06-04T06:30:16.237Z",
"url": "https://stspg.io/q4yymjqrwysm"
},
{
"body": "Service in the data center has been restored to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-29T11:05:44.443Z",
"resolved_inferred": false,
"started_at": "2026-05-28T19:08:43.098Z",
"state": "resolved",
"title": "[INC-1054] Connectivity issue in VAN POP.",
"updated_at": "2026-05-29T11:05:44.460Z",
"url": "https://stspg.io/z7cvk5ywy57y"
},
{
"body": "Service in the data center has been restored to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-29T12:01:31.767Z",
"resolved_inferred": false,
"started_at": "2026-05-28T18:09:37.638Z",
"state": "resolved",
"title": "[INC-1053] Connectivity issue in EWR",
"updated_at": "2026-05-29T12:01:31.784Z",
"url": "https://stspg.io/sn7vyvldb040"
},
{
"body": "No abnormalities were observed during the monitoring period. The incident has been resolved, and normal service levels have been fully restored for the Imperva Advanced Bot Protection service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-27T22:52:15.938Z",
"resolved_inferred": false,
"started_at": "2026-05-27T19:22:57.818Z",
"state": "resolved",
"title": "[INC-1051] Imperva Management Portal ABP Dashboard Issue",
"updated_at": "2026-05-27T22:52:15.953Z",
"url": "https://stspg.io/3xlzj7vhk12h"
},
{
"body": "A fix has been implemented and all services are operating normally. The incident has been successfully resolved,",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-22T23:59:28.018Z",
"resolved_inferred": false,
"started_at": "2026-05-22T22:56:12.807Z",
"state": "resolved",
"title": "[INC-1049] Issue with creation of the site certificates.",
"updated_at": "2026-05-22T23:59:28.031Z",
"url": "https://stspg.io/kjnff8gpqndc"
},
{
"body": "During the close monitoring period, no further deviations were observed. The incident has been resolved, and normal service operations for the Imperva Management Portal have been fully restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-22T21:20:10.325Z",
"resolved_inferred": false,
"started_at": "2026-05-19T21:06:46.018Z",
"state": "resolved",
"title": "[INC-1045] Imperva Management Portal Configuration Changes Issue",
"updated_at": "2026-05-22T21:20:10.339Z",
"url": "https://stspg.io/vpgt0jpkvnzf"
},
{
"body": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-17T06:36:35.588Z",
"resolved_inferred": false,
"started_at": "2026-05-16T20:50:10.480Z",
"state": "resolved",
"title": "[INC-1042] Issues with Imperva Management Portal Configuration Changes",
"updated_at": "2026-05-17T06:36:35.602Z",
"url": "https://stspg.io/q14y6ndnfy6m"
},
{
"body": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-15T23:29:16.221Z",
"resolved_inferred": false,
"started_at": "2026-05-15T19:22:59.099Z",
"state": "resolved",
"title": "[INC-1040] Imperva Management Portal Login Issue",
"updated_at": "2026-05-15T23:29:16.236Z",
"url": "https://stspg.io/f6zsmfcb4kmv"
},
{
"body": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-15T11:42:04.718Z",
"resolved_inferred": false,
"started_at": "2026-05-15T08:17:38.733Z",
"state": "resolved",
"title": "[INC-1038] Imperva Management Portal UI Performance Degradation",
"updated_at": "2026-05-15T11:42:04.741Z",
"url": "https://stspg.io/8vhvf1047hg6"
},
{
"body": "Service in the data center has been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-15T00:32:59.964Z",
"resolved_inferred": false,
"started_at": "2026-05-14T19:49:49.477Z",
"state": "resolved",
"title": "[INC-1037] New Delhi, Mumbai Data Center Issue",
"updated_at": "2026-05-15T00:32:59.984Z",
"url": "https://stspg.io/f9drl102773l"
},
{
"body": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-14T18:28:18.325Z",
"resolved_inferred": false,
"started_at": "2026-05-14T17:26:18.478Z",
"state": "resolved",
"title": "[INC-1036] Imperva Management Portal Slowness Issue",
"updated_at": "2026-05-14T18:28:18.340Z",
"url": "https://stspg.io/h6bcs7pz903k"
},
{
"body": "We have discovered a service degradation that affected the EZE PoP\u00a0which may have resulted in customers experiencing impact for Imperva Cloud WAF and DDoS for Networks traffic routed through the EZE PoP.\u00a0Customers with affected traffic may have observed Cloud WAF Error Code 20 responses and/or TCP timeouts. Services has been restored for EZE PoP.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-13T01:57:32.495Z",
"resolved_inferred": false,
"started_at": "2026-05-13T01:57:32.432Z",
"state": "resolved",
"title": "[INC-1035] Buenos Aires, Argentina (EZE) Data Center Issue",
"updated_at": "2026-05-13T01:57:32.505Z",
"url": "https://stspg.io/mds97nmb7m7j"
},
{
"body": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-12T12:15:15.532Z",
"resolved_inferred": false,
"started_at": "2026-05-12T10:56:56.598Z",
"state": "resolved",
"title": "[INC-1034] Imperva Management Portal Login Issue",
"updated_at": "2026-05-12T12:15:15.546Z",
"url": "https://stspg.io/t9n631tcn3cg"
},
{
"body": "We have identified ISP-related connectivity issues in the Vancouver region which affected traffic at 07:03 UTC - 07:21 UTC that may have impacted Imperva Cloud WAF and DDoS for Networks traffic routed through the VAN PoP.\n\nCustomers with affected traffic may have observed Cloud WAF Error Code 20 responses and/or TCP timeouts.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-12T07:49:59.686Z",
"resolved_inferred": false,
"started_at": "2026-05-12T07:49:59.641Z",
"state": "resolved",
"title": "[INC-1033] Retroactive: Vancouver, Canada (VAN) Data Center - Connectivity Issues",
"updated_at": "2026-05-12T07:52:42.513Z",
"url": "https://stspg.io/01dw1sftkt52"
},
{
"body": "The issue affecting the Cloud WAF Dashboards component has been resolved. All systems are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T08:33:37.847Z",
"resolved_inferred": false,
"started_at": "2026-05-11T06:32:35.396Z",
"state": "resolved",
"title": "[INC-1031] Imperva Management Portal Cloud WAF Security Dashboard Degradation",
"updated_at": "2026-05-11T08:33:37.863Z",
"url": "https://stspg.io/tsd51tjzxqj8"
},
{
"body": "Monitoring has confirmed that the issue has been resolved, and all services are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T14:22:04.852Z",
"resolved_inferred": false,
"started_at": "2026-05-11T00:47:47.796Z",
"state": "resolved",
"title": "[INC-1030] Ashburn, VA (IAD) Data Center Issue",
"updated_at": "2026-05-11T14:22:04.869Z",
"url": "https://stspg.io/6v2b5tnj17zw"
},
{
"body": "Monitoring has confirmed that services are stable, and the issue has been resolved.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-10T16:21:08.656Z",
"resolved_inferred": false,
"started_at": "2026-05-10T13:35:31.038Z",
"state": "resolved",
"title": "[INC-1028]Third-Party Network Issue Impacting CWAF and DDoS Protection Services",
"updated_at": "2026-05-10T16:21:08.675Z",
"url": "https://stspg.io/8xhktc3pk3yt"
},
{
"body": "The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-10T13:28:51.956Z",
"resolved_inferred": false,
"started_at": "2026-05-10T12:10:22.018Z",
"state": "resolved",
"title": "[INC-1027] Issues with the Imperva Management Portal",
"updated_at": "2026-05-10T13:28:51.970Z",
"url": "https://stspg.io/y4ngswkqq1tk"
},
{
"body": "The incident has been successfully resolved, and all services are operating normally.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T21:13:23.395Z",
"resolved_inferred": false,
"started_at": "2026-05-08T19:37:19.520Z",
"state": "resolved",
"title": "[INC -1026] Issue in FP on browser classification",
"updated_at": "2026-05-08T21:13:23.408Z",
"url": "https://stspg.io/vkw6yw8jmtx1"
},
{
"body": "The incident has been resolved and normal service levels have been restored for the Cloud WAF Dashboards  on the Imperva Management Portal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T05:45:00.543Z",
"resolved_inferred": false,
"started_at": "2026-05-08T02:57:33.530Z",
"state": "resolved",
"title": "[INC-1024] Imperva Management Portal Dashboard Issue",
"updated_at": "2026-05-08T05:45:00.562Z",
"url": "https://stspg.io/3bxfz52f6yz3"
},
{
"body": "The issue has been resolved, and monitoring has confirmed service stability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-06T15:04:25.926Z",
"resolved_inferred": false,
"started_at": "2026-05-06T11:36:25.953Z",
"state": "resolved",
"title": "[INC-1022] Issue with Cloud WAF Protected Websites",
"updated_at": "2026-05-06T15:04:25.944Z",
"url": "https://stspg.io/1trcj60202k6"
},
{
"body": "The incident has been resolved and normal service levels have been restored.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-03T16:28:09.000Z",
"resolved_inferred": false,
"started_at": "2026-05-03T10:48:32.853Z",
"state": "resolved",
"title": "[INC-1021] Imperva Security Event Delay Issue",
"updated_at": "2026-05-03T16:29:28.509Z",
"url": "https://stspg.io/p44w2kfs47sy"
},
{
"body": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T11:31:15.075Z",
"resolved_inferred": false,
"started_at": "2026-04-27T11:04:52.000Z",
"state": "resolved",
"title": "[INC-1019] Imperva Management Portal Configuration Changes Issue",
"updated_at": "2026-04-27T11:31:15.092Z",
"url": "https://stspg.io/mdns95xrs9tl"
},
{
"body": "The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-25T01:14:07.071Z",
"resolved_inferred": false,
"started_at": "2026-04-24T14:43:03.165Z",
"state": "resolved",
"title": "[INC-1018] Imperva Management Portal Configuration Changes Issue",
"updated_at": "2026-04-25T01:14:07.097Z",
"url": "https://stspg.io/hpz377x9cpx9"
},
{
"body": "The incident has been resolved, and all services have been restored to normal operation.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-22T00:08:30.651Z",
"resolved_inferred": false,
"started_at": "2026-04-21T23:21:21.942Z",
"state": "resolved",
"title": "[INC-1015] Santiago, Chile (STC) Data Center Issue",
"updated_at": "2026-04-22T00:08:30.671Z",
"url": "https://stspg.io/2q8qbcmp398d"
},
{
"body": "The incident has been resolved and normal service levels have been restored for the Imperva's API service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-13T05:31:06.059Z",
"resolved_inferred": false,
"started_at": "2026-04-13T03:47:34.235Z",
"state": "resolved",
"title": "[INC-1011] Imperva API Issue",
"updated_at": "2026-04-13T05:31:06.074Z",
"url": "https://stspg.io/yw537th07nqn"
},
{
"body": "Final validation has been completed, data visibility on the Cloud WAF dashboard has been restored, and all systems are now functioning as expected.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-04-10T10:05:51.870Z",
"resolved_inferred": false,
"started_at": "2026-04-09T19:39:17.137Z",
"state": "resolved",
"title": "[INC-1009] Imperva Management Portal Cloud WAF Dashboard Issue",
"updated_at": "2026-04-10T10:05:51.889Z",
"url": "https://stspg.io/4kk2n7trksb9"
},
{
"body": "The incident has been resolved and normal service levels have been restored for the Imperva Advanced Bot Protection service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-04-10T01:16:35.932Z",
"resolved_inferred": false,
"started_at": "2026-04-09T07:49:33.842Z",
"state": "resolved",
"title": "[INC-1008] Advanced Bot Protection Issue",
"updated_at": "2026-04-10T01:16:35.953Z",
"url": "https://stspg.io/l1cr28b21hdy"
},
{
"body": "Service in the data centers have been restored to normal.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-04-05T14:55:26.113Z",
"resolved_inferred": false,
"started_at": "2026-04-05T14:02:03.857Z",
"state": "resolved",
"title": "[INC-1004] Potential CWAF issue on multiple Data Center",
"updated_at": "2026-04-05T14:55:26.131Z",
"url": "https://stspg.io/12h1yfq7595v"
},
{
"body": "The incident has been resolved and normal service levels have been restored for the Imperva GRE Performance Dashboard.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-03-27T14:57:19.161Z",
"resolved_inferred": false,
"started_at": "2026-03-27T11:17:57.805Z",
"state": "resolved",
"title": "[INC-1001] Imperva GRE Performance Dashboard Issue across Multiple Data Center",
"updated_at": "2026-03-27T14:57:19.185Z",
"url": "https://stspg.io/t19d6vc5mpgp"
}
]
}