{
"vendor": "INKY",
"slug": "inky",
"platform": "statuspage",
"status_url": "https://status.inkyphishfence.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Normal operations have been restored to Inky dashboard services",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-12T02:26:09.543Z",
"resolved_inferred": false,
"started_at": "2026-08-12T01:29:54.398Z",
"state": "resolved",
"title": "Inky Dashboard partial outage",
"updated_at": "2026-08-12T02:26:09.558Z",
"url": "https://stspg.io/gfk6rf83ss1t"
},
{
"body": "On April 8ths, we noticed an issue with INKY partners where emails were failing to be sent or delivered, with a timeout error.  After some initial investigation, this turned out to only be affecting partners who were using INKY with Google Workspace.  There were no failures within the INKY product itself and the timeouts were specific to Google, who was experiencing an issue at that time.\n\n\u200c\n\nThe RCA for this Google outage can be found here:  \n  \n[https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT](https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT)",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-08T23:02:42.241Z",
"resolved_inferred": false,
"started_at": "2026-04-08T16:03:17.604Z",
"state": "postmortem",
"title": "INKY - Google Workspace partners - Emails fail to send or receive",
"updated_at": "2026-04-29T15:58:52.113Z",
"url": "https://stspg.io/lvx5lt9pfn8s"
},
{
"body": "On March 31s, our dev team observed that an email filter host was having a disproportionate amount of traffic sent to it, that was slowing down the response time. \u00a0This in turn caused additional pressure on some of our backend resources that were slowing down the email processing time. \u00a0This traffic did not cause the service to crash and auto scaling did not occur due to the CPU processing of the items not breaking a threshold.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-31T13:07:21.660Z",
"resolved_inferred": false,
"started_at": "2026-03-31T11:17:24.458Z",
"state": "postmortem",
"title": "Outbound mail delays in EU region",
"updated_at": "2026-04-29T15:54:47.549Z",
"url": "https://stspg.io/116cjpxbt9c9"
},
{
"body": "Microsoft reports that they have resolved the issue",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-23T13:05:04.671Z",
"resolved_inferred": false,
"started_at": "2026-01-22T20:49:08.585Z",
"state": "resolved",
"title": "Widespread Microsoft 365 Issue Potentially Impacting Email",
"updated_at": "2026-01-23T13:05:04.689Z",
"url": "https://stspg.io/km4x1y46wrnz"
},
{
"body": "Everything running smoothly as expected and has been have we monitored throughout the day.  Fixes now in place to correct issues tied to alerting and to prevent similar failures from occurring again.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-23T21:24:12.417Z",
"resolved_inferred": false,
"started_at": "2025-12-23T14:14:47.034Z",
"state": "resolved",
"title": "Outbound Mail Delays",
"updated_at": "2025-12-23T21:24:12.434Z",
"url": "https://stspg.io/vgj4qb4l1hth"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-08T13:32:54.900Z",
"resolved_inferred": false,
"started_at": "2025-12-05T17:27:25.703Z",
"state": "resolved",
"title": "Mail processing delays in US.",
"updated_at": "2025-12-08T13:32:54.922Z",
"url": "https://stspg.io/5gj1d2j9rwyq"
},
{
"body": "The backlog seems to have caught up, and Dashboard operations are back to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T14:57:47.497Z",
"resolved_inferred": false,
"started_at": "2025-10-21T13:36:30.585Z",
"state": "resolved",
"title": "Dashboard may be slow and show dated information",
"updated_at": "2025-10-21T14:57:47.511Z",
"url": "https://stspg.io/jx1wm1bm7std"
},
{
"body": "We have not seen a reoccurrence of this issue it appears that the external issue to Inky has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-14T14:47:30.367Z",
"resolved_inferred": false,
"started_at": "2025-08-12T15:02:33.049Z",
"state": "resolved",
"title": "Seeing some delay with delivery tied to some O365 Email",
"updated_at": "2025-08-14T14:47:30.385Z",
"url": "https://stspg.io/ntv6yfzgzzzd"
}
]
}