{
"vendor": "IT Portal",
"slug": "it-portal",
"platform": "statuspage",
"status_url": "https://itportal1.statuspage.io",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "**Incident Summary:** SQL Services affecting central login experienced downtime following routine updates. Issues were encountered when reconnecting encrypted volumes after system reboot.\n\n**Root Cause:** A recent Windows update modified the default behavior of PowerShell's `Invoke-WebRequest` cmdlet. Our automated scripts that handle volume reconnection were executing without the `-UseBasicParsing` parameter, causing them to pause and wait for user confirmation instead of executing non-interactively.\n\n**Resolution:** Encrypted volumes were manually reconnected to restore service availability. Our automation startup scripts have been updated to include the `-UseBasicParsing` parameter in all `Invoke-WebRequest` calls, ensuring scripts execute without requiring user interaction.\n\n**Preventive Measures:**\n\n* All PowerShell automation scripts have been audited and updated with the `-UseBasicParsing` parameter\n* Testing procedures will be enhanced to validate script execution in non-interactive environments following system updates\n* Additional monitoring has been implemented to detect script execution failures more rapidly\n\n**Timeline:**\n\n* 4:53 PM EST - Issue detected, services down\n* Manual intervention initiated\n* 5:46 PM EST - Services restored, incident resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-17T05:46:51.460-05:00",
"resolved_inferred": false,
"started_at": "2025-12-17T04:53:55.908-05:00",
"state": "postmortem",
"title": "US Cloud Services Down",
"updated_at": "2025-12-22T08:10:40.805-05:00",
"url": "https://stspg.io/488c4dnx9jpg"
},
{
"body": "Issue resolved. See https://www.cloudflarestatus.com/",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T10:35:16.916-05:00",
"resolved_inferred": false,
"started_at": "2025-11-18T09:16:54.837-05:00",
"state": "resolved",
"title": "CloudFlare is down!",
"updated_at": "2025-11-18T10:35:16.942-05:00",
"url": "https://stspg.io/908gsmf8jyrx"
}
]
}