{
"vendor": "Kisi",
"slug": "kisi",
"platform": "statuspage",
"status_url": "https://status.kisi.io",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Between approximately 22:45 UTC on September 3 and 00:35 UTC on September 4, Marketplace event processing was delayed due to an interruption at our cloud provider. Processing has returned to normal. We regret the inconvenience.",
"first_seen": "2026-09-04T08:14:10Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T01:30:00.000Z",
"resolved_inferred": false,
"started_at": "2026-09-04T01:30:00.000Z",
"state": "resolved",
"title": "Delay in processing events",
"updated_at": "2026-09-04T07:25:50.130Z",
"url": "https://stspg.io/9z6gvryc5txz"
},
{
"body": "Cisco Meraki Snapshots are working normally again. We have a backlog but it will be cleared in sometime.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-16T04:42:14.498Z",
"resolved_inferred": false,
"started_at": "2026-07-15T02:27:56.161Z",
"state": "resolved",
"title": "Cisco Meraki Snapshot API Unavailable",
"updated_at": "2026-07-16T04:42:14.515Z",
"url": "https://stspg.io/sr0c0dd6sdjp"
},
{
"body": "Mindbody team has confirmed that they have fixed the issue. Daily sync should proceed as usual. If you notice any issues, please reach out to Kisi Support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-16T16:52:03.304Z",
"resolved_inferred": false,
"started_at": "2026-06-16T09:20:11.565Z",
"state": "resolved",
"title": "Mindbody integration issue",
"updated_at": "2026-06-16T16:52:03.323Z",
"url": "https://stspg.io/8mm96r7796jk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-12T14:12:46.875Z",
"resolved_inferred": false,
"started_at": "2026-06-12T10:19:03.938Z",
"state": "resolved",
"title": "API caching backend issue",
"updated_at": "2026-06-12T14:12:46.891Z",
"url": "https://stspg.io/4hbptmfhcl7p"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-01T07:16:22.709Z",
"resolved_inferred": false,
"started_at": "2026-04-30T12:12:16.125Z",
"state": "resolved",
"title": "Disruption in Events and Incidents",
"updated_at": "2026-05-01T07:16:22.728Z",
"url": "https://stspg.io/dsw6fz3hmsr5"
},
{
"body": "Our systems have fully recovered.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-10T18:58:24.304Z",
"resolved_inferred": false,
"started_at": "2026-04-10T16:03:36.376Z",
"state": "resolved",
"title": "Disruption with Kisi Marketplace service",
"updated_at": "2026-04-10T18:58:24.321Z",
"url": "https://stspg.io/cg68906210k9"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-25T14:13:09.921Z",
"resolved_inferred": false,
"started_at": "2026-03-25T05:50:20.045Z",
"state": "resolved",
"title": "VORTEX Tailgating feature is experiencing issues",
"updated_at": "2026-03-25T14:13:09.949Z",
"url": "https://stspg.io/lmgss2yj88wb"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-17T19:30:49.130Z",
"resolved_inferred": false,
"started_at": "2026-03-16T20:05:20.667Z",
"state": "resolved",
"title": "Failing video exports for VORTEX cameras",
"updated_at": "2026-03-17T19:30:49.149Z",
"url": "https://stspg.io/13l6xpqh0r6j"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-13T11:43:33.522Z",
"resolved_inferred": false,
"started_at": "2026-03-12T11:29:20.193Z",
"state": "resolved",
"title": "Video exports are failing for VORTEX cameras",
"updated_at": "2026-03-13T11:43:33.547Z",
"url": "https://stspg.io/t9y2cwc0cf2v"
},
{
"body": "Between 13:10 and 16:50 UTC, customers may have experienced a delay in synchronization of reader, controller and door configurations from the cloud to the devices. The issue has since been resolved. All device configurations are now up-to-date.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-30T17:26:32.685Z",
"resolved_inferred": false,
"started_at": "2025-10-30T17:26:32.645Z",
"state": "resolved",
"title": "Delayed hardware configuration synchronization",
"updated_at": "2025-10-30T17:26:33.001Z",
"url": "https://stspg.io/hn1hwnv1s79g"
}
]
}