{
"vendor": "Latitude.sh",
"slug": "latitude-sh",
"platform": "statuspage",
"status_url": "https://status.latitude.sh",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "maintenance",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Scheduled maintenance is still in progress. We will provide updates as necessary.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-14T14:30:00.000Z",
"state": "maintenance",
"title": "Ashburn Electrical Maintenance Notice",
"updated_at": "2026-09-14T19:51:52.104Z",
"url": "https://stspg.io/dyg2z2h3kzrr"
},
{
"body": "A link degradation was identified with one of our providers. \n\nAs a mitigation measure, traffic from the data center was rerouted through alternative links. \n\nFollowing continuous monitoring, the link has stabilized and performance has returned to normal.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T00:03:45.452Z",
"resolved_inferred": false,
"started_at": "2026-09-10T22:03:00.997Z",
"state": "resolved",
"title": "Network issue affecting services in Sao Paulo location",
"updated_at": "2026-09-11T00:03:45.470Z",
"url": "https://stspg.io/frf2plwwch4w"
},
{
"body": "This incident has been resolved. Our team will keep the communication for the affected customers via ongoing tickets.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-08T23:54:58.093Z",
"resolved_inferred": false,
"started_at": "2026-08-08T00:17:40.786Z",
"state": "resolved",
"title": "Power Issue - LON2",
"updated_at": "2026-08-08T23:54:58.109Z",
"url": "https://stspg.io/9rqprg3w3l72"
},
{
"body": "We experienced an issue on one of our border routers in New York. The router did not fail completely, however some services were impacted, which required a reboot to fully restore normal operation. During this time, our redundant infrastructure ensured that only part of the traffic was affected. Traffic is now fully stable, we are monitoring the health status closely and will share a full update once our investigation is complete.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-26T23:26:13.045Z",
"resolved_inferred": false,
"started_at": "2026-06-26T22:09:15.281Z",
"state": "resolved",
"title": "Network Connectivity Issues - New York",
"updated_at": "2026-06-26T23:26:13.063Z",
"url": "https://stspg.io/hykfcffsl48w"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T21:25:25.560Z",
"resolved_inferred": false,
"started_at": "2026-06-25T09:16:40.597Z",
"state": "resolved",
"title": "Increased error rate for Reinstalling and Deploying",
"updated_at": "2026-06-25T21:25:25.576Z",
"url": "https://stspg.io/dlbml26d7cj0"
},
{
"body": "This incident has been resolved. We will follow up with a post-mortem as soon as a complete RCA is finished between Latitude.sh and our DCO.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-24T09:29:04.487Z",
"resolved_inferred": false,
"started_at": "2026-06-23T22:23:21.000Z",
"state": "resolved",
"title": "Network Connectivity Incident - Miami",
"updated_at": "2026-06-24T09:29:04.515Z",
"url": "https://stspg.io/3vtp4fjzkvv2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-19T18:36:46.256Z",
"resolved_inferred": false,
"started_at": "2026-06-19T17:58:45.874Z",
"state": "resolved",
"title": "Increased error rate for deployments in Dallas",
"updated_at": "2026-06-19T18:36:46.271Z",
"url": "https://stspg.io/3ps1tvg06jwp"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-19T00:30:05.946Z",
"resolved_inferred": false,
"started_at": "2026-06-18T21:43:08.965Z",
"state": "resolved",
"title": "IPMI Access Errors Increasing - Dallas",
"updated_at": "2026-06-19T00:30:05.961Z",
"url": "https://stspg.io/1fvmw2nw7ktg"
},
{
"body": "Between 14:00 BRT and 14:10 BRT (17:00 UTC \u2014 17:10 UTC) on May 22, 2026, a subset of customers experienced intermittent 5xx errors on the Dashboard and API. \n\nThe issue was identified, mitigated, and services are fully operational.\n\nWe apologize for the inconvenience. If you continue to experience issues, please reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-22T17:00:00.000Z",
"resolved_inferred": false,
"started_at": "2026-05-22T17:00:00.000Z",
"state": "resolved",
"title": "Intermittent 5xx errors on Dashboard and API",
"updated_at": "2026-05-22T20:12:43.801Z",
"url": "https://stspg.io/4tg5whmnh6y4"
},
{
"body": "The issue has already been resolved, and services have been fully restored.\n\nWe're currently investigating the case together with the Colocation Provider, and we will provide a post-mortem report as soon as possible.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-07T19:18:51.381Z",
"resolved_inferred": false,
"started_at": "2026-05-07T18:11:19.000Z",
"state": "resolved",
"title": "Network Outage - Silicon Valley",
"updated_at": "2026-05-07T19:18:51.399Z",
"url": "https://stspg.io/4035fvnmn3wv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-25T19:27:32.297Z",
"resolved_inferred": false,
"started_at": "2026-03-25T16:40:28.376Z",
"state": "resolved",
"title": "Cloud Gateway Connectivity Issues - Dallas",
"updated_at": "2026-03-25T19:27:32.313Z",
"url": "https://stspg.io/38vykn5tj5sl"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-18T20:35:52.074Z",
"resolved_inferred": false,
"started_at": "2026-03-18T19:03:43.046Z",
"state": "resolved",
"title": "Increased error rate on provisioning actions and VMs",
"updated_at": "2026-03-18T20:35:52.091Z",
"url": "https://stspg.io/8wtbz7jpnqdz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-17T18:07:01.866Z",
"resolved_inferred": false,
"started_at": "2026-03-17T14:23:26.000Z",
"state": "resolved",
"title": "Increased error rate for provisinings",
"updated_at": "2026-03-17T18:07:01.886Z",
"url": "https://stspg.io/bc4ks9sskbkf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-11T19:32:17.437Z",
"resolved_inferred": false,
"started_at": "2026-03-11T16:21:02.936Z",
"state": "resolved",
"title": "Network Connectivity Issues - SAO1",
"updated_at": "2026-03-11T19:32:17.453Z",
"url": "https://stspg.io/5b7yjjs096l0"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-04T19:47:43.227Z",
"resolved_inferred": false,
"started_at": "2026-03-04T18:05:20.566Z",
"state": "resolved",
"title": "Increased error rate for deployments and Dallas connectivity",
"updated_at": "2026-03-04T19:47:43.250Z",
"url": "https://stspg.io/0kf5z82913pv"
},
{
"body": "The fiber cut was restored by the provider at 7:15 PM (UTC).\n\nWe have been monitoring the link since then and have not observed any new incidents.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-16T21:49:53.048Z",
"resolved_inferred": false,
"started_at": "2026-02-16T15:07:08.548Z",
"state": "resolved",
"title": "Network Connectivity Incident - SAO and SAO2",
"updated_at": "2026-02-16T21:49:53.064Z",
"url": "https://stspg.io/yzjmdrsvq607"
},
{
"body": "This incident has been resolved. All services are operating normally, and the system is stable. Monitoring remains in place to ensure continued reliability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-11T19:53:47.363Z",
"resolved_inferred": false,
"started_at": "2026-02-11T14:41:33.000Z",
"state": "resolved",
"title": "Intermittent deployments on US regions impacting Ubuntu 24/22 and Debian 12",
"updated_at": "2026-02-11T19:53:47.394Z",
"url": "https://stspg.io/blvnpv4hlgzr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-05T23:55:19.028Z",
"resolved_inferred": false,
"started_at": "2026-02-05T11:35:50.120Z",
"state": "resolved",
"title": "Increased error rate for deployments with Ubuntu 24.04",
"updated_at": "2026-02-05T23:55:19.047Z",
"url": "https://stspg.io/6wx47fr274m0"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-21T20:41:10.094Z",
"resolved_inferred": false,
"started_at": "2025-12-21T14:35:33.808Z",
"state": "resolved",
"title": "IPMI Access Issues \u2013 London (LON)",
"updated_at": "2025-12-21T20:41:10.110Z",
"url": "https://stspg.io/z108n7f11ws9"
},
{
"body": "The issue affecting the bandwidth usage page has been resolved.\nThe fix has been successfully applied, and monitoring confirms that services are operating normally.\n\nWe appreciate your patience and apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-15T17:57:16.014Z",
"resolved_inferred": false,
"started_at": "2025-12-15T14:57:32.474Z",
"state": "resolved",
"title": "Increased errors on bandwidth usage (API/Dashboard)",
"updated_at": "2025-12-15T17:57:16.030Z",
"url": "https://stspg.io/7x9mck1lmxyp"
},
{
"body": "After a fix from Tier 1 provider Cirion, the communication has been completely restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-11T18:25:20.668Z",
"resolved_inferred": false,
"started_at": "2025-12-11T14:13:24.865Z",
"state": "resolved",
"title": "Increased error rate for deployments and power check",
"updated_at": "2025-12-11T18:25:20.683Z",
"url": "https://stspg.io/bc6xwcd8fxgr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-11T18:21:13.544Z",
"resolved_inferred": false,
"started_at": "2025-12-11T12:30:29.616Z",
"state": "resolved",
"title": "Connection Instability at SAO1 and SAO2",
"updated_at": "2025-12-11T18:21:13.573Z",
"url": "https://stspg.io/b2c5k9g0ks3t"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-10T15:05:08.983Z",
"resolved_inferred": false,
"started_at": "2025-12-10T12:03:25.923Z",
"state": "resolved",
"title": "Increased failure rate for deployments and power actions in Dallas",
"updated_at": "2025-12-10T15:09:16.417Z",
"url": "https://stspg.io/3vlv533fftpp"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-03T17:11:20.136Z",
"resolved_inferred": false,
"started_at": "2025-12-03T11:09:49.000Z",
"state": "resolved",
"title": "Network Connectivity Incident \u2013 Megatelecom Link (SAO \u2194 SAO2)",
"updated_at": "2025-12-03T17:11:20.152Z",
"url": "https://stspg.io/zkr5lfvqsf9s"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-01T21:54:50.752Z",
"resolved_inferred": false,
"started_at": "2025-12-01T20:43:44.567Z",
"state": "resolved",
"title": "Increased errors on the Dashboard/API",
"updated_at": "2025-12-01T21:54:50.771Z",
"url": "https://stspg.io/rg8kvwt0nkpj"
},
{
"body": "The maintenance has ended; deploy and reinstall are operational at our Buenos Aires (Argentina) site.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-19T07:52:33.500Z",
"resolved_inferred": false,
"started_at": "2025-11-19T07:07:56.824Z",
"state": "resolved",
"title": "Deploy and Reinstall at Buenos Aires",
"updated_at": "2025-11-19T07:52:33.519Z",
"url": "https://stspg.io/d8x16zlnzq9m"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T19:02:58.472Z",
"resolved_inferred": false,
"started_at": "2025-11-18T11:50:36.089Z",
"state": "resolved",
"title": "Increased errors on the Dashboard/API",
"updated_at": "2025-11-18T19:02:58.488Z",
"url": "https://stspg.io/dy54qqd4qb2h"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-13T18:48:47.104Z",
"resolved_inferred": false,
"started_at": "2025-11-13T17:20:50.892Z",
"state": "resolved",
"title": "Increased errors on the Dashboard/API",
"updated_at": "2025-11-13T18:48:47.120Z",
"url": "https://stspg.io/rw4wg5kj1d0n"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-30T12:57:05.111Z",
"resolved_inferred": false,
"started_at": "2025-10-30T11:21:15.733Z",
"state": "resolved",
"title": "Incident Increased error rate for deployments in United States",
"updated_at": "2025-10-30T12:57:05.128Z",
"url": "https://stspg.io/lj5dpbpkgwpp"
},
{
"body": "All services are stable and the issue is considered resolved. If you have questions, please reach out to support@latitude.sh.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-28T13:58:13.000Z",
"resolved_inferred": false,
"started_at": "2025-10-28T12:29:09.127Z",
"state": "resolved",
"title": "Increased error rate for deployments in United States",
"updated_at": "2025-10-28T14:00:12.126Z",
"url": "https://stspg.io/7x9ql6vd2gzk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-23T23:45:00.615Z",
"resolved_inferred": false,
"started_at": "2025-10-23T22:58:18.376Z",
"state": "resolved",
"title": "Increased error rate for deployments in SAO PAULO",
"updated_at": "2025-10-23T23:45:00.630Z",
"url": "https://stspg.io/dzn743cpgp1p"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-09T21:19:28.485Z",
"resolved_inferred": false,
"started_at": "2025-10-09T19:30:45.604Z",
"state": "resolved",
"title": "Increased error rate for deployments in United States",
"updated_at": "2025-10-09T21:19:28.507Z",
"url": "https://stspg.io/gpylnf8wznwq"
},
{
"body": "This incident has been resolved, a post-mortem will be provided soon.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-08T00:28:10.470Z",
"resolved_inferred": false,
"started_at": "2025-10-07T18:38:56.366Z",
"state": "resolved",
"title": "INCREASED ERROR RATE FOR DEPLOYMENTS, REINSTALL AND POWER-ACTIONS",
"updated_at": "2025-10-08T00:28:10.486Z",
"url": "https://stspg.io/ln9frwpv5qr6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-29T01:26:31.791Z",
"resolved_inferred": false,
"started_at": "2025-09-29T00:49:22.169Z",
"state": "resolved",
"title": "Network Outage at Bogot\u00e1",
"updated_at": "2025-09-29T01:26:31.805Z",
"url": "https://stspg.io/205k7nwqr6sk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-29T00:22:40.153Z",
"resolved_inferred": false,
"started_at": "2025-09-28T15:57:52.559Z",
"state": "resolved",
"title": "Power Failure - Buenos Aires",
"updated_at": "2025-09-29T00:22:40.168Z",
"url": "https://stspg.io/hjc5hqqxdhbg"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-10T21:15:36.111Z",
"resolved_inferred": false,
"started_at": "2025-09-10T19:45:00.325Z",
"state": "resolved",
"title": "Increased error rate for US deployments",
"updated_at": "2025-09-10T21:15:36.132Z",
"url": "https://stspg.io/lw7n2gsss3xn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-06T01:20:04.130Z",
"resolved_inferred": false,
"started_at": "2025-09-05T23:38:17.892Z",
"state": "resolved",
"title": "Increased error rate for deployments",
"updated_at": "2025-09-06T01:20:04.145Z",
"url": "https://stspg.io/3drljvqmzv6q"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-02T19:05:36.621Z",
"resolved_inferred": false,
"started_at": "2025-09-02T11:07:24.199Z",
"state": "resolved",
"title": "Increased errors on the Dashboard/API",
"updated_at": "2025-09-02T19:05:36.639Z",
"url": "https://stspg.io/66wqm6sv3py4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-27T23:14:03.015Z",
"resolved_inferred": false,
"started_at": "2025-08-27T12:47:51.181Z",
"state": "resolved",
"title": "Increased error rate for deployments",
"updated_at": "2025-08-27T23:14:03.036Z",
"url": "https://stspg.io/4rf9xcw8pw7v"
},
{
"body": "No further actions were taken.\n\nThe issue has not happened again since the last interaction.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-21T18:03:19.540Z",
"resolved_inferred": false,
"started_at": "2025-08-21T14:33:18.672Z",
"state": "resolved",
"title": "Connection Instability in S\u00e3o Paulo region",
"updated_at": "2025-08-21T18:03:19.558Z",
"url": "https://stspg.io/6610c9lbkpr1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-14T22:01:43.325Z",
"resolved_inferred": false,
"started_at": "2025-08-14T20:37:30.168Z",
"state": "resolved",
"title": "Connection Instability at Dallas region",
"updated_at": "2025-08-14T22:01:43.344Z",
"url": "https://stspg.io/80hnh9bw40rg"
}
]
}