{
"vendor": "LaunchDarkly",
"slug": "launchdarkly",
"platform": "statuspage",
"status_url": "https://status.launchdarkly.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident has been resolved. Between 12:00 and 12:12 PM PDT on August 26, server-side SDKs establishing new streaming connections experienced elevated error rates. Existing streaming connections were not affected, and polling requests continued to be served with error rates below 1%. Some requests to the LaunchDarkly web application also experienced elevated errors between approximately 11:29 AM and 12:03 PM PDT. The issue was caused by an internal configuration change, which has been reverted. All systems have recovered and are operating normally. No customer data was lost or compromised.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-26T13:00:10.000-07:00",
"resolved_inferred": false,
"started_at": "2026-08-26T12:45:21.432-07:00",
"state": "resolved",
"title": "Flag delivery errors in Streaming API",
"updated_at": "2026-08-26T13:11:42.831-07:00",
"url": "https://stspg.io/n8kkgrxbjkdh"
},
{
"body": "Email delivery has been restored as of 2:32 PM UTC. Sign-up verification, password reset, teammate invitation, and notification emails are sending normally again.\n\nWe are re-sending sign-up verification and password reset emails that failed to deliver during the incident window (August 22, 11:48 PM CDT through today). If you attempted to sign up or reset a password during that period and haven't received an email within the next few hours, please retry the action or contact support.\n\nWe are continuing to monitor email delivery closely and will post a final update once we've confirmed sustained recovery.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-24T06:36:20.704-07:00",
"resolved_inferred": false,
"started_at": "2026-08-24T05:20:53.856-07:00",
"state": "resolved",
"title": "Email delivery failure affecting sign-up verification and notification emails",
"updated_at": "2026-08-24T06:36:20.721-07:00",
"url": "https://stspg.io/cgfs9bf4w12c"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-17T09:03:02.801-07:00",
"resolved_inferred": false,
"started_at": "2026-08-17T03:36:58.299-07:00",
"state": "resolved",
"title": "Flag Updates via Polling API delayed",
"updated_at": "2026-08-17T09:03:02.817-07:00",
"url": "https://stspg.io/h8byqm8qtb9p"
},
{
"body": "The issue is being marked as resolved. We're seeing improved latencies and our systems have recovered.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-14T09:47:45.303-07:00",
"resolved_inferred": false,
"started_at": "2026-08-14T07:47:16.452-07:00",
"state": "resolved",
"title": "Flag Updates delayed in US Region",
"updated_at": "2026-08-14T09:47:45.320-07:00",
"url": "https://stspg.io/xg4w7vvnrk63"
},
{
"body": "SDKs restored to operational",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-07T13:15:52.808-07:00",
"resolved_inferred": false,
"started_at": "2026-08-07T12:29:40.566-07:00",
"state": "resolved",
"title": "Elevated errors on server-side SDK streaming connections",
"updated_at": "2026-08-07T13:15:52.828-07:00",
"url": "https://stspg.io/2f7v4bt6s4k3"
},
{
"body": "The issue with Observability Traces has been resolved. Missing trace data has been recovered.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-31T15:54:36.449-07:00",
"resolved_inferred": false,
"started_at": "2026-07-31T10:44:16.431-07:00",
"state": "resolved",
"title": "Investigating - Known Impact",
"updated_at": "2026-07-31T15:54:36.470-07:00",
"url": "https://stspg.io/rg10v64yrrny"
},
{
"body": "The issue with session replay and error ingest has been resolved. We've caught up on all backlogged data as of 1:01pm PT.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-28T13:04:52.062-07:00",
"resolved_inferred": false,
"started_at": "2026-07-28T12:24:00.975-07:00",
"state": "resolved",
"title": "Delay in Session Replay and Error ingest",
"updated_at": "2026-07-28T13:04:52.076-07:00",
"url": "https://stspg.io/4h85388bhst6"
},
{
"body": "Between 11:32 and 11:48 PT, customers experienced increased latency and elevated error rates on API endpoints. Latency and error rates have returned to normal, and the incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-26T11:32:00.000-07:00",
"resolved_inferred": false,
"started_at": "2026-07-26T11:32:00.000-07:00",
"state": "resolved",
"title": "Elevated API Latency and Errors (11:32\u201311:48 PT)",
"updated_at": "2026-07-26T12:10:31.982-07:00",
"url": "https://stspg.io/sm5vp8lh0nk5"
},
{
"body": "All service availability has been fully restored.\n\nCustomers using server-side SDKs might need to restart their applications to re-enable the SDKs' connection to LaunchDarkly. Customers using the Relay Proxy may also need to restart their Relay Proxy; in this case, the Relay Proxy should be restarted before restarting their applications that connect to it.\n\nTo determine if an application needs to be restarted, customers can look at their application logs. Affected SDKs will emit (depending on language) logs containing one of \"giving up permanently\", \"Invalid SDK key\", \"unauthorized\", or \"not authorized\", or \"401\". Services which emitted logs such as these before 9:13AM PT may be unable to receive flag updates and will be unable to send events to LaunchDarkly until they are restarted.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T11:19:47.665-07:00",
"resolved_inferred": false,
"started_at": "2026-07-10T10:10:40.002-07:00",
"state": "resolved",
"title": "Web application unavailable and flag delivery evaluations have elevated failure rate",
"updated_at": "2026-07-10T11:19:47.686-07:00",
"url": "https://stspg.io/3zs2g4y0zjhs"
},
{
"body": "LaunchDarkly UI has recovered. We will continue to monitor Flag Delivery and event ingest here: https://status.launchdarkly.com/incidents/chywwz01ptb0.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T10:48:05.565-07:00",
"resolved_inferred": false,
"started_at": "2026-07-10T09:16:41.335-07:00",
"state": "resolved",
"title": "Launchdarkly UI is down and flag evaluation errors are occuring",
"updated_at": "2026-07-10T10:48:11.861-07:00",
"url": "https://stspg.io/5cz51f7pr4jt"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-29T11:15:39.634-07:00",
"resolved_inferred": false,
"started_at": "2026-07-10T09:00:08.000-07:00",
"state": "resolved",
"title": "LaunchDarkly is operational but customer action may be required",
"updated_at": "2026-07-29T11:15:39.654-07:00",
"url": "https://stspg.io/rgzx37hr3zl0"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-08T12:41:33.478-07:00",
"resolved_inferred": false,
"started_at": "2026-07-08T11:03:26.146-07:00",
"state": "resolved",
"title": "Frequentist experiments cannot be saved or started",
"updated_at": "2026-07-08T12:41:33.498-07:00",
"url": "https://stspg.io/3xw9y1f2h5qn"
},
{
"body": "Event ingestion is operating normally. Experimentation results, Guarded\nRollouts, and in-product data charts were delayed ~5 min between 7:13\u20137:53 AM PT. No data was lost. We apologize for any inconvenience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-07T08:10:53.650-07:00",
"resolved_inferred": false,
"started_at": "2026-07-07T08:10:53.595-07:00",
"state": "resolved",
"title": "Delays in Experimentation and Guarded Rollout results",
"updated_at": "2026-07-07T08:10:53.660-07:00",
"url": "https://stspg.io/nb74mgrw1279"
},
{
"body": "All error rates have normalized.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-06T14:21:27.247-07:00",
"resolved_inferred": false,
"started_at": "2026-07-06T13:30:24.000-07:00",
"state": "resolved",
"title": "High volume of error alerts related to flag delivery network.",
"updated_at": "2026-07-13T15:43:03.947-07:00",
"url": "https://stspg.io/2w8p702dlbxs"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-06T08:52:58.310-07:00",
"resolved_inferred": false,
"started_at": "2026-07-06T07:33:33.315-07:00",
"state": "resolved",
"title": "Verification emails not being sent",
"updated_at": "2026-07-06T08:52:58.326-07:00",
"url": "https://stspg.io/68ggsmfb0zjn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-03T09:06:38.236-07:00",
"resolved_inferred": false,
"started_at": "2026-07-03T07:29:26.981-07:00",
"state": "resolved",
"title": "Elevated error rates on event data ingestion endpoints",
"updated_at": "2026-07-03T09:06:38.250-07:00",
"url": "https://stspg.io/9rgffqd467ks"
},
{
"body": "We're now seeing restored access in the affected regions.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-17T18:30:55.741-07:00",
"resolved_inferred": false,
"started_at": "2026-06-17T12:43:59.686-07:00",
"state": "resolved",
"title": "LaunchDarkly.com and LaunchDarkly.com/docs unavailable for some",
"updated_at": "2026-06-17T18:31:04.577-07:00",
"url": "https://stspg.io/vg7t1f736mf2"
},
{
"body": "The issue with Observability data ingest for OpenTelemetry data has been resolved. Impacted services have returned to normal operation.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-15T10:38:59.076-07:00",
"resolved_inferred": false,
"started_at": "2026-06-15T10:02:31.000-07:00",
"state": "resolved",
"title": "Observability OpenTelemetry Ingest Delay",
"updated_at": "2026-06-15T10:38:59.093-07:00",
"url": "https://stspg.io/d0gyxn8gm0vc"
},
{
"body": "Monitoring has confirmed no further impact outside of the initially reported 7:30-7:37pm PT timeframe",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-11T21:58:47.744-07:00",
"resolved_inferred": false,
"started_at": "2026-06-11T21:23:30.600-07:00",
"state": "resolved",
"title": "Elevated errors affecting LaunchDarkly application requests",
"updated_at": "2026-06-11T21:58:47.762-07:00",
"url": "https://stspg.io/wmq9t01dm9q3"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-13T06:52:06.577-07:00",
"resolved_inferred": false,
"started_at": "2026-06-08T13:46:00.189-07:00",
"state": "resolved",
"title": "Delays in event ingestion",
"updated_at": "2026-06-13T06:52:06.598-07:00",
"url": "https://stspg.io/x49f0n3lpj8h"
},
{
"body": "The incident has been resolved and the flag dashboard is successfully loading.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-03T13:26:53.007-07:00",
"resolved_inferred": false,
"started_at": "2026-06-03T12:31:35.585-07:00",
"state": "resolved",
"title": "Flag dashboard is failing to load",
"updated_at": "2026-06-03T13:26:53.022-07:00",
"url": "https://stspg.io/15mgsktmsg0p"
},
{
"body": "We have confirmed Slack notifications are now coming through for segment approvals again.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-22T12:41:54.590-07:00",
"resolved_inferred": false,
"started_at": "2026-05-22T11:40:19.668-07:00",
"state": "resolved",
"title": "Issue with Slack notifications for Segment approvals",
"updated_at": "2026-05-22T12:41:54.603-07:00",
"url": "https://stspg.io/zlc8rc4zk9ps"
},
{
"body": "This incident has been resolved. Event ingestion is operating normally and all Experimentation results and Guarded Rollouts are fully restored. No data was lost. We apologize for any inconvenience caused. Results were delayed from 6:58am PDT to 7:52am PDT",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-19T07:54:43.000-07:00",
"resolved_inferred": false,
"started_at": "2026-05-19T07:49:33.049-07:00",
"state": "resolved",
"title": "Event Ingestion Delays",
"updated_at": "2026-05-19T08:06:15.750-07:00",
"url": "https://stspg.io/bzbs30xtk414"
},
{
"body": "All queued events have been processed and data ingestion is operating normally. No data was lost during this incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-15T18:13:41.364-07:00",
"resolved_inferred": false,
"started_at": "2026-05-15T17:03:59.545-07:00",
"state": "resolved",
"title": "Delayed processing of Session Replay and Error data",
"updated_at": "2026-05-15T18:13:41.383-07:00",
"url": "https://stspg.io/f2ykhwd908dh"
},
{
"body": "We've implemented a fix and have mitigated impact as of 9:25pm PT. Streaming SDKs should be able to connect successfully at this time.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-05T21:26:14.267-07:00",
"resolved_inferred": false,
"started_at": "2026-05-05T20:58:38.000-07:00",
"state": "resolved",
"title": "Elevated Streaming Errors in APAC region",
"updated_at": "2026-05-05T21:26:14.285-07:00",
"url": "https://stspg.io/v1l6f3sk21yc"
},
{
"body": "All experiment and multi-armed bandit result data is caught up.  No data was lost.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T13:25:33.924-07:00",
"resolved_inferred": false,
"started_at": "2026-05-04T12:47:43.131-07:00",
"state": "resolved",
"title": "Experiment and multi-armed bandit results delayed",
"updated_at": "2026-05-04T13:25:33.941-07:00",
"url": "https://stspg.io/7qsrvs23ytf5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T09:23:08.208-07:00",
"resolved_inferred": false,
"started_at": "2026-05-04T03:14:58.000-07:00",
"state": "resolved",
"title": "Elevated Streaming Errors in Europe",
"updated_at": "2026-05-04T09:23:08.224-07:00",
"url": "https://stspg.io/hm8181k3hr9b"
},
{
"body": "Experimentation results processing and data warehouse export was caught up as of 12:28 pm PT.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-02T12:15:53.543-07:00",
"resolved_inferred": false,
"started_at": "2026-05-02T05:55:19.012-07:00",
"state": "resolved",
"title": "Delay in Experimentation Results and Experimentation Warehouse Data Export",
"updated_at": "2026-05-02T12:15:53.561-07:00",
"url": "https://stspg.io/1dqjflmxfs45"
},
{
"body": "We've identified elevated error rates with server-side streaming initialization requests in the APAC region between 19:52 and 19:56 PT. Some customers may have experienced initialization timeouts despite SDK retries.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-30T19:52:00.000-07:00",
"resolved_inferred": false,
"started_at": "2026-04-30T19:52:00.000-07:00",
"state": "resolved",
"title": "Elevated Server SDK Initialization Errors in APAC region",
"updated_at": "2026-04-30T21:06:01.815-07:00",
"url": "https://stspg.io/8xxpdt0nt0kb"
},
{
"body": "We've caught up on the streaming data export backlog.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-30T04:58:51.615-07:00",
"resolved_inferred": false,
"started_at": "2026-04-30T04:14:58.482-07:00",
"state": "resolved",
"title": "Streaming Data Export Delay",
"updated_at": "2026-04-30T04:58:51.629-07:00",
"url": "https://stspg.io/xx3vf1rxqht7"
},
{
"body": "We've identified an infrastructure issue that caused some 503 responses in feature flagging streaming client initialization on the US LaunchDarkly instance between 16:45 and 17:05 PT. SDKs should automatically retry initialization in most cases.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-29T16:45:00.000-07:00",
"resolved_inferred": false,
"started_at": "2026-04-29T16:45:00.000-07:00",
"state": "resolved",
"title": "Errors on streaming SDK initialization",
"updated_at": "2026-04-29T17:30:01.014-07:00",
"url": "https://stspg.io/glv1jv6rs785"
},
{
"body": "We have validated a fix to resolve all remaining experiments with inaccurate sample ratio mismatches (SRMs) or empty experiment results. The vast majority of experiments and experimentation customers were not impacted.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-30T17:09:48.853-07:00",
"resolved_inferred": false,
"started_at": "2026-04-29T13:19:44.536-07:00",
"state": "resolved",
"title": "Issue with Experiment Results in case of Flag Variation edits",
"updated_at": "2026-04-30T17:09:48.873-07:00",
"url": "https://stspg.io/x5gbm9tnzvxs"
},
{
"body": "Observability alerts are functioning and delayed alerts have been redelivered.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T12:25:13.462-07:00",
"resolved_inferred": false,
"started_at": "2026-04-28T11:34:08.664-07:00",
"state": "resolved",
"title": "Issues with Observability Alert Notification",
"updated_at": "2026-04-28T12:25:13.480-07:00",
"url": "https://stspg.io/xvm6cgqs41m4"
},
{
"body": "We've fully caught up on the metrics data backlog.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T10:37:48.848-07:00",
"resolved_inferred": false,
"started_at": "2026-04-27T08:39:46.357-07:00",
"state": "resolved",
"title": "Delayed Metrics ingest in EU",
"updated_at": "2026-04-27T10:37:48.871-07:00",
"url": "https://stspg.io/xtlftt5h4ln0"
},
{
"body": "We've addressed an issue that prevented warehouse data export from 12pm to 6pm PT on April 23. All missing data has been retroactively pushed to customer warehouses.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T12:00:00.000-07:00",
"resolved_inferred": false,
"started_at": "2026-04-23T12:00:00.000-07:00",
"state": "resolved",
"title": "Issue with Warehouse Data Export",
"updated_at": "2026-04-29T11:19:10.916-07:00",
"url": "https://stspg.io/76q9121m7nfq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-20T15:27:16.957-07:00",
"resolved_inferred": false,
"started_at": "2026-04-20T15:04:28.795-07:00",
"state": "resolved",
"title": "Docs site is down",
"updated_at": "2026-04-20T15:27:16.973-07:00",
"url": "https://stspg.io/cn07mxc6qxyn"
},
{
"body": "The issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-20T16:44:35.052-07:00",
"resolved_inferred": false,
"started_at": "2026-04-20T14:27:34.213-07:00",
"state": "resolved",
"title": "Observability Alerts are not Delivering Slack Notifications",
"updated_at": "2026-04-20T16:44:35.070-07:00",
"url": "https://stspg.io/fqdzd0tg7skt"
},
{
"body": "Between approximately 9:37 PM and 9:46 PM PT on April 9, 2026, some customers using server-side SDKs in the EU region may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly. The issue resolved.\n\nNo action is required from customers. Server-side SDKs automatically reconnect and recover from transient connectivity issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-09T21:30:00.000-07:00",
"resolved_inferred": false,
"started_at": "2026-04-09T21:30:00.000-07:00",
"state": "resolved",
"title": "Degraded connectivity for server-side SDKs in EU region",
"updated_at": "2026-04-15T07:11:55.279-07:00",
"url": "https://stspg.io/hwnjhx3sw0pn"
},
{
"body": "The delayed processing of Session Replay and Error event data has been resolved. All queued events have been processed and data ingestion is operating normally. No data was lost during this incident. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-06T12:02:13.804-07:00",
"resolved_inferred": false,
"started_at": "2026-04-06T10:58:46.500-07:00",
"state": "resolved",
"title": "Delayed processing of Session Replay and Error data",
"updated_at": "2026-04-06T12:02:13.820-07:00",
"url": "https://stspg.io/gbz9msmqhq3r"
},
{
"body": "Server-side streaming began rejecting new connections across all commercial regions, causing 500/503 errors for customers attempting to establish new SDK streaming connections for a brief period of time.\n\nDetailed timelines of the incident:\n- us-east-1 : 7:53 AM  PST to 8:24 AM PST\n- ap-southeast-1: 7:53 AM  PST to 7:55 AM PST\n- eu-west-1: 7:53 AM  PST to 8:35 AM PST\n\nThe team was quickly able to deploy the mitigation before an incident could be declared in our status pages, this is why we're posting it, retroactively.\nBy 8:35am PST connections were re-established successfully in all commercial regions.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-19T09:58:41.170-07:00",
"resolved_inferred": false,
"started_at": "2026-03-19T09:58:41.127-07:00",
"state": "resolved",
"title": "Server-side streaming rejected new connections across all commercial regions",
"updated_at": "2026-03-19T09:58:50.409-07:00",
"url": "https://stspg.io/9v1n684p4wtp"
},
{
"body": "Our team completed the data restoration for previously affected experiment iterations. \nComplete data is now available for all experiment iterations in the UI.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-19T17:29:27.112-07:00",
"resolved_inferred": false,
"started_at": "2026-03-17T19:07:54.669-07:00",
"state": "resolved",
"title": "Experiment Data Missing for Some Experiment Iterations",
"updated_at": "2026-03-19T17:29:27.130-07:00",
"url": "https://stspg.io/83jx73d150r5"
},
{
"body": "The issue with Event processing has been resolved. Impacted services have returned to normal operation.\n\nFlag Delivery was not impacted.\n\nThere was no data loss experienced.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-10T21:07:30.245-07:00",
"resolved_inferred": false,
"started_at": "2026-03-10T15:59:39.106-07:00",
"state": "resolved",
"title": "Event processing delays",
"updated_at": "2026-03-10T21:07:30.263-07:00",
"url": "https://stspg.io/5g3zxg0y199h"
},
{
"body": "We've corrected the issues affecting the Observability \"Errors\" usage reporting for February and are finalizing reporting corrections for March.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-03T17:13:12.019-08:00",
"resolved_inferred": false,
"started_at": "2026-03-03T12:40:24.301-08:00",
"state": "resolved",
"title": "Observability Usage Reporting",
"updated_at": "2026-03-03T17:13:12.034-08:00",
"url": "https://stspg.io/s5mhm4zhwk3t"
},
{
"body": "The issue with our application and authentication has been resolved. Performance has remained stable following mitigation.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-26T09:06:40.714-08:00",
"resolved_inferred": false,
"started_at": "2026-02-26T07:43:45.399-08:00",
"state": "resolved",
"title": "Investigating Issues with LaunchDarkly Application and Authentication",
"updated_at": "2026-02-26T09:06:40.733-08:00",
"url": "https://stspg.io/zmd22yr1ym0g"
},
{
"body": "Ingest performance has remained stable following mitigation. We are no longer observing impact.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-20T15:04:06.465-08:00",
"resolved_inferred": false,
"started_at": "2026-02-20T14:02:55.116-08:00",
"state": "resolved",
"title": "Degraded Observability Ingest",
"updated_at": "2026-02-20T15:04:06.482-08:00",
"url": "https://stspg.io/5gxvtbwy45zr"
},
{
"body": "We've caught up on the session/error data backlog.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-19T08:09:30.494-08:00",
"resolved_inferred": false,
"started_at": "2026-02-19T07:39:58.439-08:00",
"state": "resolved",
"title": "Observability Data Delay",
"updated_at": "2026-02-19T08:09:30.880-08:00",
"url": "https://stspg.io/3qw1vmjrt7nq"
},
{
"body": "We have fixed the data attribution issues where running experiment iterations were receiving incorrectly attributed data. This incident is now resolved and results for active experiments are now accurate.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-12T19:39:46.690-08:00",
"resolved_inferred": false,
"started_at": "2026-02-12T16:30:54.000-08:00",
"state": "resolved",
"title": "Data attribution issues with Experimentation",
"updated_at": "2026-02-12T19:39:47.097-08:00",
"url": "https://stspg.io/rn2jwjqqvff4"
},
{
"body": "This incident has been resolved. Telemetry data was dropped between 5:03 PM and 7:30 PM PT. All systems are now operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-11T19:53:48.888-08:00",
"resolved_inferred": false,
"started_at": "2026-02-11T05:03:46.000-08:00",
"state": "resolved",
"title": "Observability \u2013 Degraded OTel Telemetry Processing",
"updated_at": "2026-02-11T19:53:48.902-08:00",
"url": "https://stspg.io/crycf23h1k4m"
},
{
"body": "This issue has been resolved. Observability ingestion from AWS CloudWatch Metric Streams and CloudWatch Firehose log export has returned to normal. Data sent during the incident window may not have been ingested, and customers may see gaps in metrics or logs for that period.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-10T01:01:27.534-08:00",
"resolved_inferred": false,
"started_at": "2026-02-09T23:30:28.000-08:00",
"state": "resolved",
"title": "Degraded Observability for Customers Using AWS CloudWatch Metric Streams or Firehose Log Export",
"updated_at": "2026-02-10T01:01:27.550-08:00",
"url": "https://stspg.io/mbtwvwxzl77r"
},
{
"body": "Customers are seeing expected behavior when accessing the LaunchDarkly UI and API.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-06T04:44:48.166-08:00",
"resolved_inferred": false,
"started_at": "2026-02-06T03:55:08.182-08:00",
"state": "resolved",
"title": "Increased error rate in our UI and API endpoints",
"updated_at": "2026-02-06T04:44:48.572-08:00",
"url": "https://stspg.io/9lpnsb5v33p6"
}
]
}