{
"vendor": "Mailgun",
"slug": "mailgun",
"platform": "statuspage",
"status_url": "https://status.mailgun.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:16:22Z",
"incidents": [
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-14T12:29:13Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T03:13:45.076-07:00",
"resolved_inferred": false,
"started_at": "2026-09-14T02:15:36.351-07:00",
"state": "resolved",
"title": "Route delays in EU Region",
"updated_at": "2026-09-14T03:13:45.096-07:00",
"url": "https://stspg.io/bt12f4qwmczn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T14:19:03Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T07:33:40.046-07:00",
"resolved_inferred": false,
"started_at": "2026-09-04T07:16:34.398-07:00",
"state": "resolved",
"title": "EU Messaging Outage",
"updated_at": "2026-09-04T07:33:40.066-07:00",
"url": "https://stspg.io/yzwlpl2mf3d2"
},
{
"body": "Microsoft has resolved the underlying issue, we are seeing deliveries to M365 process normally.",
"first_seen": "2026-09-04T12:24:18Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T05:54:57.943-07:00",
"resolved_inferred": false,
"started_at": "2026-09-04T05:20:42.000-07:00",
"state": "resolved",
"title": "Microsoft Incident Resulting in Delivery Issues to M365",
"updated_at": "2026-09-04T05:54:57.959-07:00",
"url": "https://stspg.io/bndrpj3pyg6b"
},
{
"body": "Event queues have caught up and events are processing normally.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-31T15:01:27.307-07:00",
"resolved_inferred": false,
"started_at": "2026-08-31T07:47:20.553-07:00",
"state": "resolved",
"title": "Event Log Delays in US Region",
"updated_at": "2026-08-31T15:01:27.332-07:00",
"url": "https://stspg.io/1mytz0cl2lqz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-27T14:16:06.295-07:00",
"resolved_inferred": false,
"started_at": "2026-08-27T13:38:55.264-07:00",
"state": "resolved",
"title": "EU Messaging Outage",
"updated_at": "2026-08-27T14:16:06.308-07:00",
"url": "https://stspg.io/vp9983g13wkq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-20T10:31:32.481-07:00",
"resolved_inferred": false,
"started_at": "2026-08-20T09:19:08.495-07:00",
"state": "resolved",
"title": "GCP Reporting Multi Service Outage in US-West1",
"updated_at": "2026-08-20T10:31:32.496-07:00",
"url": "https://stspg.io/1ps2jwnb5l6c"
},
{
"body": "We have received confirmation that an external issue impacting email delivery to Microsoft 365 domains has been resolved. Impacted messages would have received an error stating \"5.7.511 Access denied, banned sender\" between Friday, August 14th and Monday, August 17th. Any failed messages will need to be resent.\n\nInformation on retrying messages can be found in our Help Center here: https://help.mailgun.com/hc/en-us/articles/18596982041883-Resending-messages",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-17T13:18:09.836-07:00",
"resolved_inferred": false,
"started_at": "2026-08-17T13:18:09.798-07:00",
"state": "resolved",
"title": "Email Delivery Failures to Microsoft 365 Domains",
"updated_at": "2026-08-17T13:18:09.844-07:00",
"url": "https://stspg.io/mvwg0c62glhf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-11T00:07:05.794-07:00",
"resolved_inferred": false,
"started_at": "2026-08-10T22:32:00.000-07:00",
"state": "resolved",
"title": "Click and Open Tracking Degraded (US Regions)",
"updated_at": "2026-08-11T00:08:32.549-07:00",
"url": "https://stspg.io/tsnvwtt2nr90"
},
{
"body": "All delayed messages have been processed. Systems are operating normally",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-24T06:49:33.424-07:00",
"resolved_inferred": false,
"started_at": "2026-07-24T05:27:39.301-07:00",
"state": "resolved",
"title": "Route delays in EU Region",
"updated_at": "2026-07-24T06:49:33.441-07:00",
"url": "https://stspg.io/vky4ytqs1hg5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-13T12:56:00.024-07:00",
"resolved_inferred": false,
"started_at": "2026-07-13T11:23:51.259-07:00",
"state": "resolved",
"title": "US Email Validation 500's and Mailgun Control Panel Unavailable",
"updated_at": "2026-07-13T12:56:00.039-07:00",
"url": "https://stspg.io/l6q379wjw0v4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T13:11:21.973-07:00",
"resolved_inferred": false,
"started_at": "2026-07-10T11:07:36.928-07:00",
"state": "resolved",
"title": "Mailgun Control Panel Unavailable For Some Users",
"updated_at": "2026-07-10T13:11:21.991-07:00",
"url": "https://stspg.io/qtrqgqrb4jdt"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T13:35:49.334-07:00",
"resolved_inferred": false,
"started_at": "2026-06-25T12:21:11.252-07:00",
"state": "resolved",
"title": "Inspect previews not rendering",
"updated_at": "2026-06-25T13:35:49.351-07:00",
"url": "https://stspg.io/j5g28pw4z65k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-23T09:09:21.446-07:00",
"resolved_inferred": false,
"started_at": "2026-06-23T02:14:00.798-07:00",
"state": "resolved",
"title": "Log retrieval errors in the US region",
"updated_at": "2026-06-23T09:09:21.465-07:00",
"url": "https://stspg.io/4h0f8p404svz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-18T03:24:29.375-07:00",
"resolved_inferred": false,
"started_at": "2026-06-18T01:34:48.489-07:00",
"state": "resolved",
"title": "Partial Delay in Event Processing for US Region",
"updated_at": "2026-06-18T03:24:29.394-07:00",
"url": "https://stspg.io/76v87hbrkfk6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-16T10:34:22.320-07:00",
"resolved_inferred": false,
"started_at": "2026-06-16T07:28:01.487-07:00",
"state": "resolved",
"title": "Delayed logs in US region",
"updated_at": "2026-06-16T10:34:22.338-07:00",
"url": "https://stspg.io/v8qjgxdsy508"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-05T07:15:41.660-07:00",
"resolved_inferred": false,
"started_at": "2026-06-05T06:26:10.617-07:00",
"state": "resolved",
"title": "Delayed logs in US region",
"updated_at": "2026-06-05T07:15:41.681-07:00",
"url": "https://stspg.io/bnvh7vyv549k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-04T14:04:22.148-07:00",
"resolved_inferred": false,
"started_at": "2026-06-04T11:01:02.983-07:00",
"state": "resolved",
"title": "Delayed logs in US region",
"updated_at": "2026-06-04T14:04:22.166-07:00",
"url": "https://stspg.io/tt7ndgn4q5jq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-25T08:55:25.579-07:00",
"resolved_inferred": false,
"started_at": "2026-05-25T05:18:52.938-07:00",
"state": "resolved",
"title": "Delayed sending in EU",
"updated_at": "2026-05-25T08:55:25.597-07:00",
"url": "https://stspg.io/n5wrscxc3mtm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-07T11:42:41.781-07:00",
"resolved_inferred": false,
"started_at": "2026-05-06T08:40:00.715-07:00",
"state": "resolved",
"title": "Automatic Sender Security Records Not Provisioning",
"updated_at": "2026-05-07T11:42:41.800-07:00",
"url": "https://stspg.io/476b914dx4bw"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-17T10:15:04.864-07:00",
"resolved_inferred": false,
"started_at": "2026-04-17T09:45:40.943-07:00",
"state": "resolved",
"title": "Elevated Timeouts for Validations",
"updated_at": "2026-04-17T10:15:04.876-07:00",
"url": "https://stspg.io/q8511mr47g2n"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-15T08:34:45.419-07:00",
"resolved_inferred": false,
"started_at": "2026-04-15T06:40:28.039-07:00",
"state": "resolved",
"title": "TLS Certificate Validation Errors for Clients Without SNI",
"updated_at": "2026-04-15T08:34:45.433-07:00",
"url": "https://stspg.io/xc1w9hchy2bd"
},
{
"body": "This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTC",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-07T10:42:50.000-07:00",
"resolved_inferred": false,
"started_at": "2026-04-07T10:30:23.784-07:00",
"state": "resolved",
"title": "Elevated 500 errors on Messages endpoint in US",
"updated_at": "2026-04-07T10:44:10.521-07:00",
"url": "https://stspg.io/35y76ssqkmpn"
},
{
"body": "A fix has been deployed and systems are back to normal.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-19T11:53:15.931-07:00",
"resolved_inferred": false,
"started_at": "2026-03-19T11:43:11.548-07:00",
"state": "resolved",
"title": "Elevated 401 errors in US Region",
"updated_at": "2026-03-19T11:53:15.947-07:00",
"url": "https://stspg.io/64kxkfp1nmhb"
},
{
"body": "The incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-13T05:49:44.382-07:00",
"resolved_inferred": false,
"started_at": "2026-03-13T04:29:37.825-07:00",
"state": "resolved",
"title": "Intermittent API Errors in US Region",
"updated_at": "2026-03-13T05:49:44.400-07:00",
"url": "https://stspg.io/byglplcqsw8w"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-25T13:45:08.301-08:00",
"resolved_inferred": false,
"started_at": "2026-02-25T11:10:03.851-08:00",
"state": "resolved",
"title": "Intermittent Email Validation Errors",
"updated_at": "2026-02-25T13:45:08.317-08:00",
"url": "https://stspg.io/zt8kjgf6jh9k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-29T01:56:49.533-08:00",
"resolved_inferred": false,
"started_at": "2025-11-29T00:38:53.840-08:00",
"state": "resolved",
"title": "Delayed Logs in EU Region",
"updated_at": "2025-11-29T01:56:49.980-08:00",
"url": "https://stspg.io/kgn383rk23w3"
},
{
"body": "Events are processing normally.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-28T09:56:21.795-08:00",
"resolved_inferred": false,
"started_at": "2025-11-28T08:30:16.984-08:00",
"state": "resolved",
"title": "Delayed Logs in US Region",
"updated_at": "2025-11-28T09:56:22.151-08:00",
"url": "https://stspg.io/287wgj6mzfh6"
},
{
"body": "All systems are operating normally.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-28T11:14:40.710-08:00",
"resolved_inferred": false,
"started_at": "2025-11-28T00:28:28.774-08:00",
"state": "resolved",
"title": "Delayed Logs in EU Region",
"updated_at": "2025-11-28T11:14:41.004-08:00",
"url": "https://stspg.io/vw35l2h061wn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-27T03:07:00.017-08:00",
"resolved_inferred": false,
"started_at": "2025-11-27T00:46:02.627-08:00",
"state": "resolved",
"title": "Delayed Logs in EU Region",
"updated_at": "2025-11-27T03:07:00.420-08:00",
"url": "https://stspg.io/1l3v8ljzq0cg"
},
{
"body": "On November 13th, Mailgun incorrectly rejected a subset of inbound emails with a 550 \"recipient rejected\" error. Senders received bounce notifications even though delivery should have succeeded.\n\nAffected timeframes:\nUS region: 05:14 to 06:41 UTC and 14:55 to 15:48 UTC\nEU region: 14:55 to 15:48 UTC\n\nBased on our analysis, approximately 25% of US inbound traffic and 50% of EU inbound traffic had a chance to have been impacted during these windows. We're unable to provide exact counts due to gaps in our logging for rejected inbound mail, which we have since corrected.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-13T02:30:00.000-08:00",
"resolved_inferred": false,
"started_at": "2025-11-13T02:30:00.000-08:00",
"state": "resolved",
"title": "Elevated inbound recipient rejected",
"updated_at": "2025-11-18T05:31:47.799-08:00",
"url": "https://stspg.io/sn47ymk36lpw"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-24T08:58:05.893-07:00",
"resolved_inferred": false,
"started_at": "2025-10-24T07:14:52.057-07:00",
"state": "resolved",
"title": "Delayed Message Processing in US",
"updated_at": "2025-10-24T08:58:06.202-07:00",
"url": "https://stspg.io/5534ts1c2fpm"
},
{
"body": "Between 12:55 UTC and 13:07 UTC, customers may have experienced email sending failures in the US region. A deployment of new code caused our sending pipeline to temporarily reject some email submissions with HTTP 500 or SMTP 451 errors (~ 2.5% of requests). Our team quickly identified the issue, rolled back the deployment, and restored normal service. Traffic was immediately shifted from the affected US region to the non impacted region to further mitigate customer impact while the rollback took place.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-08T06:00:00.000-07:00",
"resolved_inferred": false,
"started_at": "2025-10-08T06:00:00.000-07:00",
"state": "resolved",
"title": "US Email Ingest Errors",
"updated_at": "2025-10-08T08:00:22.437-07:00",
"url": "https://stspg.io/q31bk5hd19d6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-30T05:13:08.571-07:00",
"resolved_inferred": false,
"started_at": "2025-09-30T03:57:26.050-07:00",
"state": "resolved",
"title": "Login issues with Mailgun Application",
"updated_at": "2025-09-30T05:13:08.853-07:00",
"url": "https://stspg.io/tvtg3hgmvd0b"
},
{
"body": "All systems are operating normally at this time. Our engineers continue to monitor our systems for any recurrence or new issues.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-12T08:21:52.689-07:00",
"resolved_inferred": false,
"started_at": "2025-09-12T03:07:14.473-07:00",
"state": "resolved",
"title": "Sending errors in US",
"updated_at": "2025-09-12T08:21:53.033-07:00",
"url": "https://stspg.io/8jcggcjc48kz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-12T01:25:49.545-07:00",
"resolved_inferred": false,
"started_at": "2025-09-11T23:26:10.700-07:00",
"state": "resolved",
"title": "Message Delays in US Region",
"updated_at": "2025-09-12T01:25:51.424-07:00",
"url": "https://stspg.io/164bzz0672zc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-11T19:19:46.243-07:00",
"resolved_inferred": false,
"started_at": "2025-09-11T15:56:21.468-07:00",
"state": "resolved",
"title": "Email Validation 500s",
"updated_at": "2025-09-11T19:19:46.532-07:00",
"url": "https://stspg.io/zvp1w5zr5wwk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-01T10:11:16.377-07:00",
"resolved_inferred": false,
"started_at": "2025-09-01T09:23:38.459-07:00",
"state": "resolved",
"title": "EU email delivery latency",
"updated_at": "2025-09-01T10:11:18.436-07:00",
"url": "https://stspg.io/dnwzfdjmpygg"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:16:22Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-20T10:14:12.160-07:00",
"resolved_inferred": false,
"started_at": "2025-08-20T09:20:36.339-07:00",
"state": "resolved",
"title": "US email delivery latency",
"updated_at": "2025-08-20T10:14:12.464-07:00",
"url": "https://stspg.io/7wk3083vmlsy"
}
]
}