{
"vendor": "MeridianLink",
"slug": "meridianlink",
"platform": "statuspage",
"status_url": "https://status.meridianlink.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Insight Consumer and Opening data source data is now refreshed, please reach out if there are any issues!",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T14:30:42.597-07:00",
"resolved_inferred": false,
"started_at": "2026-09-09T12:11:14.974-07:00",
"state": "resolved",
"title": "Meridianlink Insight Consumer and Opening- Data Refresh Delay",
"updated_at": "2026-09-09T14:30:42.612-07:00",
"url": "https://stspg.io/y4r6jgffw1qc"
},
{
"body": "We can confirm that the Data Connect outage that was affecting your data pulls is now resolved. Our engineering and infrastructure teams worked with Databricks to identify and fix the underlying problem.\n \nWhat You Need to Do:\nPlease rerun your pipelines this morning to pull in any data that was missed during the outage from yesterday and today.\n \nIf you run into any issues or have questions, please contact us through our Meridianlink Support Portal.\n\nWe apologize for the disruption and appreciate your patience as we worked towards a resolution.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T07:20:52.267-07:00",
"resolved_inferred": false,
"started_at": "2026-09-09T06:35:53.302-07:00",
"state": "resolved",
"title": "Data Connect - Data Refresh Delay",
"updated_at": "2026-09-10T07:20:52.283-07:00",
"url": "https://stspg.io/9h92xcl7vdxk"
},
{
"body": "Insight Consumer and Opening data source data is now refreshed, please reach out if there are any issues!",
"first_seen": "2026-09-04T18:17:53Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T17:06:24.379-07:00",
"resolved_inferred": false,
"started_at": "2026-09-04T10:49:52.920-07:00",
"state": "resolved",
"title": "Meridianlink Insight Consumer and Opening- Data Refresh Delay",
"updated_at": "2026-09-04T17:06:24.394-07:00",
"url": "https://stspg.io/4z55h6h87r75"
},
{
"body": "Dealertrack has informed us that the issue has been resolved. As of approximately 11:30 AM EST, services should be functioning normally.\n\nPlease review and let us know if you continue to experience any issues.",
"first_seen": "2026-09-04T15:18:55Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T10:19:57.488-07:00",
"resolved_inferred": false,
"started_at": "2026-09-04T07:36:16.297-07:00",
"state": "resolved",
"title": "Dealertrack Issue",
"updated_at": "2026-09-04T10:20:54.653-07:00",
"url": "https://stspg.io/9v3dzmkw9dy4"
},
{
"body": "Partner Connect data is now refreshed, please reach out if there are any issues!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T09:54:59.665-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T06:45:06.542-07:00",
"state": "resolved",
"title": "Partner Connect Data Refresh Delay",
"updated_at": "2026-09-02T09:54:59.681-07:00",
"url": "https://stspg.io/t51x5spnc3cw"
},
{
"body": "Partner Connect data is now refreshed, please reach out if there are any issues!\n\nRoot Cause Assessment: The upstream ingestion process exceeded its typical processing window due to increased data volume from a recent onboarding, we are working with internal teams to ensure this does not occur in the future.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T09:50:20.954-07:00",
"resolved_inferred": false,
"started_at": "2026-09-01T09:16:26.796-07:00",
"state": "resolved",
"title": "Partner Connect Data Refresh Delay",
"updated_at": "2026-09-01T09:50:20.971-07:00",
"url": "https://stspg.io/wfr0c8lzrj0g"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-29T09:45:30.008-07:00",
"resolved_inferred": false,
"started_at": "2026-08-28T15:28:51.541-07:00",
"state": "resolved",
"title": "ML Consumer/Opening - Experian Credit Pull Issues",
"updated_at": "2026-08-29T09:45:30.027-07:00",
"url": "https://stspg.io/rzxgx762zg39"
},
{
"body": "Partner Connect data is now refreshed, please reach out if there are any issues!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-20T08:36:05.264-07:00",
"resolved_inferred": false,
"started_at": "2026-08-20T05:57:36.909-07:00",
"state": "resolved",
"title": "Partner Connect Data Refresh Delay",
"updated_at": "2026-08-20T08:36:05.278-07:00",
"url": "https://stspg.io/hpyng339jryj"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-14T15:56:05.428-07:00",
"resolved_inferred": false,
"started_at": "2026-08-14T15:28:21.206-07:00",
"state": "resolved",
"title": "ML Consumer Equifax OFAC Alerts Error messsage",
"updated_at": "2026-08-14T15:56:05.443-07:00",
"url": "https://stspg.io/dktngv5rkv6z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-14T08:45:53.977-07:00",
"resolved_inferred": false,
"started_at": "2026-08-14T08:10:32.564-07:00",
"state": "resolved",
"title": "ML Consumer/Opening - CS Server Report Not Found Message",
"updated_at": "2026-08-14T08:45:53.992-07:00",
"url": "https://stspg.io/l7zjvbwb716m"
},
{
"body": "Data Connect is now operational.\n\nWe apologize for the inconvenience this caused to your daily processes today. \n\nPlease reach out via support if you run into any issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T12:24:29.829-07:00",
"resolved_inferred": false,
"started_at": "2026-07-23T08:45:58.000-07:00",
"state": "resolved",
"title": "Data Connect Service Outage",
"updated_at": "2026-07-23T12:24:29.842-07:00",
"url": "https://stspg.io/3bf84cqs6476"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T14:14:33.235-07:00",
"resolved_inferred": false,
"started_at": "2026-07-23T08:44:48.023-07:00",
"state": "resolved",
"title": "ML Consumer/Opening - IMM eSigning Errors",
"updated_at": "2026-07-23T14:14:33.254-07:00",
"url": "https://stspg.io/0r43chn7hqj2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T14:15:01.639-07:00",
"resolved_inferred": false,
"started_at": "2026-07-23T08:36:17.522-07:00",
"state": "resolved",
"title": "ML Consumer/Opening - Core Booking Errors",
"updated_at": "2026-07-23T14:15:01.655-07:00",
"url": "https://stspg.io/cnwnhtfs3mrm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T14:14:21.583-07:00",
"resolved_inferred": false,
"started_at": "2026-07-23T08:30:16.703-07:00",
"state": "resolved",
"title": "ML Consumer/Opening - AppPortal Loading Issues",
"updated_at": "2026-07-23T14:14:21.606-07:00",
"url": "https://stspg.io/1lg8lngs7f8g"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T14:14:49.843-07:00",
"resolved_inferred": false,
"started_at": "2026-07-23T08:27:39.450-07:00",
"state": "resolved",
"title": "ML Consumer/Opening - Experian Bureau Pull Issues - Bureau is Not Available",
"updated_at": "2026-07-23T14:14:49.859-07:00",
"url": "https://stspg.io/qxt9jhvb7n77"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T15:35:35.019-07:00",
"resolved_inferred": false,
"started_at": "2026-07-23T07:51:38.604-07:00",
"state": "resolved",
"title": "ML Consumer/Opening - Authorize.net Funding Errors",
"updated_at": "2026-07-23T15:35:35.037-07:00",
"url": "https://stspg.io/ngcr4c97w5dq"
},
{
"body": "The refresh is now available, please re-run your pipeline. \n\nWe apologize for the inconvenience this caused to your daily processes today. \n\nPlease reach out via support if you run into any issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T12:25:02.780-07:00",
"resolved_inferred": false,
"started_at": "2026-07-22T20:54:47.676-07:00",
"state": "resolved",
"title": "Data Connect Refresh Delay",
"updated_at": "2026-07-23T12:25:02.794-07:00",
"url": "https://stspg.io/jqb4kyflkql2"
},
{
"body": "We received confirmation from DataLink/Compass/Transunion that the issue has been fixed on their side",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-20T13:18:23.653-07:00",
"resolved_inferred": false,
"started_at": "2026-07-20T09:34:30.785-07:00",
"state": "resolved",
"title": "TazWorks: DataLink/Compass/Transunion MVR Results not Returning",
"updated_at": "2026-07-20T13:18:23.673-07:00",
"url": "https://stspg.io/4kngg7wclqqp"
},
{
"body": "Our IT team has implemented additional firewall whitelisting for a new URL provided by Experian, which has resolved the recent connectivity issues.\n\nAction required for offsite clients: Please have your IT team open your firewall to allow communication to/from gateway.experian.com.\n\nIf you continue to experience issues after making this change, please reach out to our support team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-21T12:21:13.833-07:00",
"resolved_inferred": false,
"started_at": "2026-07-20T06:55:18.206-07:00",
"state": "resolved",
"title": "ML Consumer - Connection error occurs with Precise ID",
"updated_at": "2026-07-21T12:21:13.850-07:00",
"url": "https://stspg.io/0sm2g7f2npjj"
},
{
"body": "DocuSign has resolved this one their end: https://status.docusign.com/incidents/1tjv34l5z9mx",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-14T15:14:17.097-07:00",
"resolved_inferred": false,
"started_at": "2026-07-14T11:15:20.131-07:00",
"state": "resolved",
"title": "ML Consumer/Opening - DocuSign Authentication Issue",
"updated_at": "2026-07-14T15:14:17.116-07:00",
"url": "https://stspg.io/tp37mmj7lg5t"
},
{
"body": "The refresh is now available, clients may notice multiple extraction run dates for 7/9-710. \n\nWe apologize for the inconvenience this caused to your daily processes today. \n\nPlease reach out via support if you run into any issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-10T16:31:04.884-07:00",
"resolved_inferred": false,
"started_at": "2026-07-10T06:35:07.685-07:00",
"state": "resolved",
"title": "Data Connect Data Refresh Delay",
"updated_at": "2026-07-10T16:31:04.902-07:00",
"url": "https://stspg.io/0ln0tlbk6jh9"
},
{
"body": "Partner Connect data is now refreshed, please reach out if there are any issues!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-09T13:42:50.563-07:00",
"resolved_inferred": false,
"started_at": "2026-07-09T06:32:23.497-07:00",
"state": "resolved",
"title": "Partner Connect Data Refresh Delay",
"updated_at": "2026-07-09T13:42:50.579-07:00",
"url": "https://stspg.io/9t0d1cb96sd5"
},
{
"body": "Missing column is now available, tomorrows refresh will bring in missing data.\n\nWe apologize for the inconvenience caused! Please reach out via support for any issues.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-08T15:31:49.768-07:00",
"resolved_inferred": false,
"started_at": "2026-07-08T08:39:48.978-07:00",
"state": "resolved",
"title": "Missing CREDIT_CARD_BOOKING_DATE_UTC column in DA_CC_SPECIFIC_LOAN_INFO table | Data Connect",
"updated_at": "2026-07-08T15:31:49.783-07:00",
"url": "https://stspg.io/51ybt137z2z9"
},
{
"body": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T11:43:18.374-07:00",
"resolved_inferred": false,
"started_at": "2026-07-02T09:38:55.576-07:00",
"state": "resolved",
"title": "MeridianLink Mortgage - Pipeline Display Issue",
"updated_at": "2026-07-02T11:43:18.390-07:00",
"url": "https://stspg.io/57v9s0s2gz0k"
},
{
"body": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T10:58:24.571-07:00",
"resolved_inferred": false,
"started_at": "2026-07-02T07:00:14.365-07:00",
"state": "resolved",
"title": "MeridianLink PriceMyLoan - rates delayed today",
"updated_at": "2026-07-02T10:58:24.586-07:00",
"url": "https://stspg.io/tgrqxxqd9x3c"
},
{
"body": "Partner Connect data is now refreshed, please reach out if there are any issues!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-30T11:08:39.526-07:00",
"resolved_inferred": false,
"started_at": "2026-06-30T05:56:22.946-07:00",
"state": "resolved",
"title": "Partner Connect Data Refresh Delay",
"updated_at": "2026-06-30T11:08:39.545-07:00",
"url": "https://stspg.io/g8cc34r6ntbh"
},
{
"body": "The full table reload for da_cc_specific_loan_info is now complete and data is available for all clients. If you have not already re-run your process, you may do so now or continue to pull data as normal in tomorrow's extraction.\n\nThank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-26T16:41:18.510-07:00",
"resolved_inferred": false,
"started_at": "2026-06-26T10:50:44.381-07:00",
"state": "resolved",
"title": "Data Connect da_cc_specific_loan_info table not refreshed",
"updated_at": "2026-06-26T16:41:18.527-07:00",
"url": "https://stspg.io/z8k51bzcww55"
},
{
"body": "Partner Connect data is now refreshed, please reach out if there are any issues!",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T10:25:26.043-07:00",
"resolved_inferred": false,
"started_at": "2026-06-25T06:37:31.986-07:00",
"state": "resolved",
"title": "Partner Connect Data Refresh Delay",
"updated_at": "2026-06-25T10:25:26.066-07:00",
"url": "https://stspg.io/868l74qy1q3q"
},
{
"body": "Partner Connect vendors are now able to see decrypted SSNs in the pipeline.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-23T13:49:47.497-07:00",
"resolved_inferred": false,
"started_at": "2026-06-23T13:35:10.892-07:00",
"state": "resolved",
"title": "Encrypted SSN Values Displayed in Partner Connect Tables",
"updated_at": "2026-06-23T13:49:47.514-07:00",
"url": "https://stspg.io/dl3cg1nzjry3"
},
{
"body": "Partner Connect vendors are now able to see decrypted SSNs in the pipeline.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-23T13:31:24.560-07:00",
"resolved_inferred": false,
"started_at": "2026-06-22T08:00:11.511-07:00",
"state": "resolved",
"title": "Encrypted SSN Values Displayed in Data Connect and Partner Connect Tables",
"updated_at": "2026-06-23T13:31:24.578-07:00",
"url": "https://stspg.io/7pgm3rv8b18x"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-19T09:22:41.537-07:00",
"resolved_inferred": false,
"started_at": "2026-06-19T08:48:48.831-07:00",
"state": "resolved",
"title": "Problems with Experian credit reports",
"updated_at": "2026-06-19T09:22:41.553-07:00",
"url": "https://stspg.io/4774jrh8pvnv"
},
{
"body": "The issue affecting Insight data refresh has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-18T08:42:47.383-07:00",
"resolved_inferred": false,
"started_at": "2026-06-18T05:43:50.503-07:00",
"state": "resolved",
"title": "ML Consumer/Opening Insight - Data Refresh Delay",
"updated_at": "2026-06-18T08:42:47.397-07:00",
"url": "https://stspg.io/m15rmp2vd5vt"
},
{
"body": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-11T11:39:49.072-07:00",
"resolved_inferred": false,
"started_at": "2026-06-11T07:50:17.418-07:00",
"state": "resolved",
"title": "MeridianLink Mortgage and OpenClose Support Phone System Issues",
"updated_at": "2026-06-11T11:39:49.089-07:00",
"url": "https://stspg.io/wwvkxyq2p3cc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-11T12:44:08.548-07:00",
"resolved_inferred": false,
"started_at": "2026-06-11T06:09:39.603-07:00",
"state": "resolved",
"title": "Partner Connect Data Refresh Delay",
"updated_at": "2026-06-11T12:44:08.562-07:00",
"url": "https://stspg.io/ynmhf9vlt3t2"
},
{
"body": "There shouldn\u2019t be any further issues. \nWe will also continue to monitor for any further occurrences and keep you informed of progress.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
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"title": "DecisionLender \u2013 Duplicate Applications with RouteOne",
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"url": "https://stspg.io/clylrnfnn0wj"
},
{
"body": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
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"title": "PriceMyLoan - rates for Paramount Residential Mortgage are delayed",
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"url": "https://stspg.io/lzv6vx28g330"
},
{
"body": "Vanilla has resolved the issue. All Consumer environments have been successfully tested and are now working as expected.",
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"state": "resolved",
"title": "ML Community - Unauthorized Request error.",
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"url": "https://stspg.io/th6b042pcs4h"
},
{
"body": "This incident has been resolved.",
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"impact": "minor",
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"resolved_at": "2026-06-04T13:39:37.062-07:00",
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"state": "resolved",
"title": "Partner Connect - Data Refresh Delay",
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"url": "https://stspg.io/hdb3hjyrtf2l"
},
{
"body": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
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"url": "https://stspg.io/n7wcsb6qkrwt"
},
{
"body": "The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners. \n\nOur team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated.\n\nWe appreciate your patience while we worked through this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
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"state": "resolved",
"title": "Partner Connect - Data Refresh Delay",
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"url": "https://stspg.io/ncg4qfzfj0tq"
},
{
"body": "This incident has been resolved.",
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"impact": "minor",
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"resolved_at": "2026-05-29T08:00:37.238-07:00",
"resolved_inferred": false,
"started_at": "2026-05-28T05:59:43.373-07:00",
"state": "resolved",
"title": "ML Consumer/Opening: Latency on the Shared Production Servers",
"updated_at": "2026-05-29T08:00:37.257-07:00",
"url": "https://stspg.io/dd85gxbk9kg5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
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"resolved_at": "2026-05-29T08:00:21.040-07:00",
"resolved_inferred": false,
"started_at": "2026-05-28T05:52:48.143-07:00",
"state": "resolved",
"title": "ML Consumer/Opening: Shared Production - Missing Resolve Fraud Option for IVL Apps",
"updated_at": "2026-05-29T08:00:21.058-07:00",
"url": "https://stspg.io/v5t8njhs1z8g"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-28T07:52:32.467-07:00",
"resolved_inferred": false,
"started_at": "2026-05-27T12:39:45.595-07:00",
"state": "resolved",
"title": "Mortgage Access - clients reporting spouse data removed upon loan submission",
"updated_at": "2026-05-28T07:52:32.482-07:00",
"url": "https://stspg.io/t2ny9l43s6sz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-26T13:27:08.105-07:00",
"resolved_inferred": false,
"started_at": "2026-05-26T10:41:06.778-07:00",
"state": "resolved",
"title": "TazInsights is current down",
"updated_at": "2026-05-26T13:27:08.121-07:00",
"url": "https://stspg.io/m7klmslnh9ll"
},
{
"body": "This issue was resolved with a hot fix the night of 5/20/26.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-21T09:43:57.440-07:00",
"resolved_inferred": false,
"started_at": "2026-05-20T11:09:50.804-07:00",
"state": "resolved",
"title": "MeridianLink Mortgage - Error When Saving Workflow Drafts",
"updated_at": "2026-05-21T09:43:57.455-07:00",
"url": "https://stspg.io/p524glpgknt8"
},
{
"body": "This has been resolved. Rates are now current for Plains Commerce Bank.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-20T11:33:04.270-07:00",
"resolved_inferred": false,
"started_at": "2026-05-20T10:53:17.765-07:00",
"state": "resolved",
"title": "PriceMyLoan - rates for Plains Commerce Bank are delayed",
"updated_at": "2026-05-20T11:33:04.287-07:00",
"url": "https://stspg.io/69zl5jrkz8vs"
},
{
"body": "This issue has been resolved and confirmed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-19T07:35:32.755-07:00",
"resolved_inferred": false,
"started_at": "2026-05-19T07:13:56.236-07:00",
"state": "resolved",
"title": "Decision Lender 4  Production\u2013 Reports Sitting in a Queued Status",
"updated_at": "2026-05-19T07:35:32.776-07:00",
"url": "https://stspg.io/4pptll80q661"
},
{
"body": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T15:15:04.793-07:00",
"resolved_inferred": false,
"started_at": "2026-05-11T11:04:13.760-07:00",
"state": "resolved",
"title": "ML Consumer/Opening - LIVE.CONSUMER server performance issues",
"updated_at": "2026-05-11T15:15:04.811-07:00",
"url": "https://stspg.io/4f6gfj2jv79p"
},
{
"body": "The issue affecting MagicWrighter has been resolved, and all services are operating normally.  \n\nThank you for your patience while this issue was addressed. If you continue to experience any problems, please contact Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T10:46:19.754-07:00",
"resolved_inferred": false,
"started_at": "2026-05-08T08:26:44.496-07:00",
"state": "resolved",
"title": "MagicWrighter ACH Funding Error - System.Net.WebException: The remote server returned an error: (405) Method Not Allowed.",
"updated_at": "2026-05-08T10:46:19.773-07:00",
"url": "https://stspg.io/tmf0qdh2d6fh"
},
{
"body": "This issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-01T10:27:43.149-07:00",
"resolved_inferred": false,
"started_at": "2026-04-30T10:23:36.419-07:00",
"state": "resolved",
"title": "ML Consumer/Opening - Errors when sending documents via IMM",
"updated_at": "2026-05-01T10:27:43.163-07:00",
"url": "https://stspg.io/t6sbljyh9qnt"
},
{
"body": "The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners. \n\nOur team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated.\n\nWe appreciate your patience while we worked through this issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-04-30T18:07:26.561-07:00",
"resolved_inferred": false,
"started_at": "2026-04-30T09:52:46.370-07:00",
"state": "resolved",
"title": "Partner Connect- Data Refresh Delay",
"updated_at": "2026-04-30T18:07:26.574-07:00",
"url": "https://stspg.io/b6w3m4cvrqv6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-04-28T08:09:15.761-07:00",
"resolved_inferred": false,
"started_at": "2026-04-27T10:06:46.241-07:00",
"state": "resolved",
"title": "TazWorks Insights Connectivity issue",
"updated_at": "2026-04-28T08:09:15.776-07:00",
"url": "https://stspg.io/1z34j4d0xlns"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T17:10:49Z",
"resolved_at": "2026-04-27T13:19:47.692-07:00",
"resolved_inferred": false,
"started_at": "2026-04-27T07:17:48.881-07:00",
"state": "resolved",
"title": "MCL - Tax Transcripts may not be downloading",
"updated_at": "2026-04-27T13:19:47.711-07:00",
"url": "https://stspg.io/ww4y95ln33zv"
},
{
"body": "We\u2019re happy to share that the data refresh pipeline issue referenced earlier has been resolved. Our engineering team has completed a successful refresh, and data is now available for the clients who were previously impacted by missing or incomplete data. Clients who experienced missing data may now re\u2011run their extraction processes.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T14:19:03Z",
"resolved_at": "2026-04-23T11:35:39.371-07:00",
"resolved_inferred": false,
"started_at": "2026-04-23T06:57:40.350-07:00",
"state": "resolved",
"title": "Meridianlink Data Connect: April 23, 2026 - Data Extraction Issue",
"updated_at": "2026-04-23T11:35:39.387-07:00",
"url": "https://stspg.io/q511m0l4mqvv"
}
]
}