{
"vendor": "One",
"slug": "one",
"platform": "statuspage",
"status_url": "https://status.one.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Email delivery issues with Microsoft has now been fixed, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.",
"first_seen": "2026-09-04T11:14:03Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T23:47:47.169+02:00",
"resolved_inferred": false,
"started_at": "2026-09-04T12:52:54.208+02:00",
"state": "resolved",
"title": "Email delivery issues with Microsoft",
"updated_at": "2026-09-04T23:47:47.187+02:00",
"url": "https://stspg.io/s8wl3dpgjzym"
},
{
"body": "We are currently experiencing issues with our mailservices.\n\nOur Engineering team is doing all they can to get our systems back to normal as soon as possible.\nNo data will be lost because of this issue.\n\nWe will keep you updated on the progress and resolution of this issue.",
"first_seen": "2026-09-04T09:06:33Z",
"impact": "minor",
"last_seen": "2026-09-04T09:06:33Z",
"resolved_at": "2026-09-04T10:17:20Z",
"resolved_inferred": true,
"started_at": "2026-09-04T11:08:30.159+02:00",
"state": "investigating",
"title": "Email issue",
"updated_at": "2026-09-04T11:08:30.227+02:00",
"url": "https://stspg.io/s1pkdxjcm79t"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T13:40:46.596+02:00",
"resolved_inferred": false,
"started_at": "2026-09-02T12:14:30.646+02:00",
"state": "resolved",
"title": "Issues with image loading in Website Builder",
"updated_at": "2026-09-02T13:40:46.609+02:00",
"url": "https://stspg.io/682qdbt8jcvl"
},
{
"body": "Webmail access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T11:44:53.815+02:00",
"resolved_inferred": false,
"started_at": "2026-09-02T11:15:17.373+02:00",
"state": "resolved",
"title": "Issues with webmail",
"updated_at": "2026-09-02T11:44:53.831+02:00",
"url": "https://stspg.io/9vcl325vrbdk"
},
{
"body": "Webmail access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T09:45:54.684+02:00",
"resolved_inferred": false,
"started_at": "2026-09-01T09:14:19.765+02:00",
"state": "resolved",
"title": "Webmail issues",
"updated_at": "2026-09-01T09:45:54.700+02:00",
"url": "https://stspg.io/sxlzdy8m6w5v"
},
{
"body": "Webmail access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T08:26:34.301+02:00",
"resolved_inferred": false,
"started_at": "2026-09-01T07:23:18.000+02:00",
"state": "resolved",
"title": "Issues with webmail",
"updated_at": "2026-09-01T08:26:34.317+02:00",
"url": "https://stspg.io/hcwpl5y9243z"
},
{
"body": "Calendar access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-31T12:45:33.679+02:00",
"resolved_inferred": false,
"started_at": "2026-08-31T10:42:26.201+02:00",
"state": "resolved",
"title": "Issues with calendar in webmail",
"updated_at": "2026-08-31T12:45:33.697+02:00",
"url": "https://stspg.io/ztqpc400s2bl"
},
{
"body": "Webmail access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-31T10:35:44.106+02:00",
"resolved_inferred": false,
"started_at": "2026-08-31T10:30:19.297+02:00",
"state": "resolved",
"title": "Issues with webmail",
"updated_at": "2026-08-31T10:35:44.119+02:00",
"url": "https://stspg.io/64yb0ftfx9b9"
},
{
"body": "Webmail access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-03T11:39:04.788+02:00",
"resolved_inferred": false,
"started_at": "2026-08-03T11:13:12.344+02:00",
"state": "resolved",
"title": "Webmail access problem",
"updated_at": "2026-08-03T11:39:04.807+02:00",
"url": "https://stspg.io/bjzqqyd0f6rp"
},
{
"body": "The scheduled maintenance has been completed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-17T23:52:23.588+02:00",
"resolved_inferred": false,
"started_at": "2026-07-17T16:33:18.000+02:00",
"state": "resolved",
"title": "Scheduled maintenance on mail",
"updated_at": "2026-07-17T23:52:23.606+02:00",
"url": "https://stspg.io/j507sqcr6j3y"
},
{
"body": "Access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-24T11:24:48.844+02:00",
"resolved_inferred": false,
"started_at": "2026-06-24T11:04:37.459+02:00",
"state": "resolved",
"title": "Issues with database connection",
"updated_at": "2026-06-24T11:24:48.866+02:00",
"url": "https://stspg.io/n8bzyqy8srg9"
},
{
"body": "Webmail access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-09T08:55:47.836+02:00",
"resolved_inferred": false,
"started_at": "2026-06-09T08:43:21.188+02:00",
"state": "resolved",
"title": "Issues with webmail",
"updated_at": "2026-06-09T08:55:47.847+02:00",
"url": "https://stspg.io/blghz2nkygp0"
},
{
"body": "Webmail access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T12:34:31.692+02:00",
"resolved_inferred": false,
"started_at": "2026-05-08T11:21:20.272+02:00",
"state": "resolved",
"title": "Issues with webmail",
"updated_at": "2026-05-08T12:34:31.709+02:00",
"url": "https://stspg.io/5k5rz802vwc9"
},
{
"body": "Webmail access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-27T13:53:18.135+02:00",
"resolved_inferred": false,
"started_at": "2026-04-27T13:47:02.895+02:00",
"state": "resolved",
"title": "Issues with webmail",
"updated_at": "2026-04-27T13:53:18.148+02:00",
"url": "https://stspg.io/3x9zc3k71t57"
},
{
"body": "Control panel access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-24T11:12:37.000+02:00",
"resolved_inferred": false,
"started_at": "2026-04-24T10:53:19.945+02:00",
"state": "resolved",
"title": "Issues with controlpanel",
"updated_at": "2026-04-24T11:12:46.397+02:00",
"url": "https://stspg.io/jbbhlvn2g30h"
},
{
"body": "We are currently experiencing an issue where the control panel is not loading for some customers.\n\nOur technicians are aware of the problem and are actively working to identify the root cause and implement a solution as quickly as possible.\n\nWe will provide further updates as more information becomes available.\n\nThank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-20T09:30:00.000+02:00",
"resolved_inferred": false,
"started_at": "2026-04-20T09:30:00.000+02:00",
"state": "resolved",
"title": "Control Panel Accessibility Issues",
"updated_at": "2026-04-23T13:29:42.076+02:00",
"url": "https://stspg.io/2jqcf4kjt163"
},
{
"body": "Resolved\nWebmail access has now been fully restored, and all systems are verified to be working as expected again.\n\nIf you are still having problems accessing related services with us, please get in touch with us on chat or email here: https://www.one.com/chat.\nPosted Feb 13, 2026 - 17:11 CET\n\nMonitoring\nA fix has been implemented, and the issue seems to be resolved. \n\nWe are currently monitoring the situation to ensure continued stability.\nPosted Feb 13, 2026 - 16:04 CET\n\nIdentified\nThe prevoius issue with webmail has reappeared, we are working on fixing it in a different way\nPosted Feb 13, 2026 - 14:50 CET\n\nMonitoring\nA fix has been implemented, and we will monitor the situation for a while.\nPosted Feb 13, 2026 - 14:26 CET\n\nIdentified\nThe issue has been identifed, and a fix is being worked on as we speak.\nPosted Feb 13, 2026 - 13:38 CET\n\nInvestigating\nWe are currently investigating an issue affecting our webmail service.\n\nA further update will be provided no later than 13:45 CET",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-13T13:14:00.000+01:00",
"resolved_inferred": false,
"started_at": "2026-02-13T13:14:00.000+01:00",
"state": "resolved",
"title": "Issues with webmail",
"updated_at": "2026-04-23T13:29:42.122+02:00",
"url": "https://stspg.io/syzhgsr6ystp"
}
]
}