{
"vendor": "Otava",
"slug": "otava",
"platform": "statuspage",
"status_url": "https://status.otava.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-14T12:29:13Z",
"impact": "maintenance",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-15T12:28:18Z",
"resolved_inferred": true,
"started_at": "2026-09-14T02:00:00.000-04:00",
"state": "maintenance",
"title": "OTMonitor Collectors Server Patching - 9/14/2026",
"updated_at": "2026-09-14T02:00:09.859-04:00",
"url": "https://stspg.io/pdh19g75mdjn"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "maintenance",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-09-11T12:29:42Z",
"resolved_inferred": true,
"started_at": "2026-09-10T01:00:00.000-04:00",
"state": "maintenance",
"title": "Denver (DEN2) OTAVA\u00ae VMs Patching in Denver vCenter - 9/10/2026",
"updated_at": "2026-09-10T01:00:08.258-04:00",
"url": "https://stspg.io/p2bmfn33qcrf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T11:54:34.378-04:00",
"resolved_inferred": false,
"started_at": "2026-09-09T12:14:37.964-04:00",
"state": "resolved",
"title": "Phoenix (PHX) OTAVA\u00ae Cloud Backup (OCB), Service Degraded - 9/9/2026",
"updated_at": "2026-09-10T11:54:34.397-04:00",
"url": "https://stspg.io/ybsdx3lq1f99"
},
{
"body": "Resolved.\n\nOTAVA\u00ae engineers have successfully implemented a fix for the identified issue. Backup jobs are now completing successfully, and the environment is operating normally.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T08:49:45.603-04:00",
"resolved_inferred": false,
"started_at": "2026-09-09T05:41:20.018-04:00",
"state": "resolved",
"title": "Denver (DEN2) OTAVA\u00ae DRaaS powered by Veeam (OCC) Service Degraded - 9/9/2026",
"updated_at": "2026-09-10T08:49:45.618-04:00",
"url": "https://stspg.io/tp3d58t94xj1"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "maintenance",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-09-10T12:15:40Z",
"resolved_inferred": true,
"started_at": "2026-09-09T03:00:00.000-04:00",
"state": "maintenance",
"title": "Mid-Michigan (MM) OTAVA\u00ae vCenter patching - 9/9/2026",
"updated_at": "2026-09-09T03:00:07.908-04:00",
"url": "https://stspg.io/t62js5fcj96p"
},
{
"body": "This incident has been resolved. Our engineering team confirmed that all internet connectivity metrics within the Mid-Michigan (MM1) shared cloud environment remained stable for the last 24 hours.\n\nIf you have questions or need assistance, contact OTAVA Support at support@otava.com or (877) 740-5028, Option 3.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T10:00:42.875-04:00",
"resolved_inferred": false,
"started_at": "2026-09-07T10:51:15.454-04:00",
"state": "resolved",
"title": "Mid-Michigan (MM1) - Internet Connectivity Degradation - 9/7/2026",
"updated_at": "2026-09-09T10:00:42.892-04:00",
"url": "https://stspg.io/6qqs4vm3vy0k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-13T12:36:20.090-04:00",
"resolved_inferred": false,
"started_at": "2026-08-12T12:11:07.117-04:00",
"state": "resolved",
"title": "Mid-Michigan (MM1) OTAVA\u00ae Data Center Networking Infrastructure Major Service Disruption \u2013 08/12/2026",
"updated_at": "2026-08-13T12:36:20.111-04:00",
"url": "https://stspg.io/byw360jrlh07"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-12T18:55:29.099-04:00",
"resolved_inferred": false,
"started_at": "2026-08-03T12:48:31.159-04:00",
"state": "resolved",
"title": "Ashburn (AB1) Router loss of redundancy  - 07/30/2026",
"updated_at": "2026-08-12T18:55:29.115-04:00",
"url": "https://stspg.io/twqgq1g2k6tx"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-28T09:12:59.297-04:00",
"resolved_inferred": false,
"started_at": "2026-07-26T05:54:29.000-04:00",
"state": "resolved",
"title": "Indianapolis (IN1) Management Connectivity Issues on GEN3 DRaaS powered by Veeam - 7/26/2026",
"updated_at": "2026-07-28T09:12:59.315-04:00",
"url": "https://stspg.io/h2tc380pz05k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-22T16:03:09.581-04:00",
"resolved_inferred": false,
"started_at": "2026-07-19T12:06:15.206-04:00",
"state": "resolved",
"title": "AU (SC1) vCloud Degradation",
"updated_at": "2026-07-22T16:03:09.595-04:00",
"url": "https://stspg.io/kwbq7sm5s9q2"
},
{
"body": "Start Time: 7/18/26 - 9:14 AM ET\n\nEnd Time: 7/18/26 - 9:14 PM ET\n\nType: Incident - Resolved\n\nService Impacting: No\n\nDescription: Utility power has been restored at the OTAVA\u00ae Mid-Michigan Data Center. As of 9:14 PM ET on Saturday, July 18, 2026, the facility has been successfully transferred back to utility power. All systems are normal and fully operational. This incident is now resolved.\n\nWe appreciate your patience during this event. If you have any questions or concerns, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.\n\nMM1 - Mid-Michigan, MI - Building Systems",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-19T11:12:50.999-04:00",
"resolved_inferred": false,
"started_at": "2026-07-18T10:27:17.000-04:00",
"state": "resolved",
"title": "OTAVA\u00ae Mid-Michigan (MM1) Data Center Utility Power Interruption - 7/18/26",
"updated_at": "2026-07-19T11:12:51.019-04:00",
"url": "https://stspg.io/hfbvz675sfd1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-17T12:23:43.862-04:00",
"resolved_inferred": false,
"started_at": "2026-07-17T11:05:00.930-04:00",
"state": "resolved",
"title": "Phoenix (PHX1) OTAVA\u00ae Private Cloud vCD Management Access Disruption - 7/17/2026",
"updated_at": "2026-07-17T12:23:43.880-04:00",
"url": "https://stspg.io/5nm3myk6ysxf"
},
{
"body": "OTAVA engineers have implemented a fix for the issue affecting scheduled Microsoft 365 backup jobs in the IN1 environment.\n\nScheduled backup jobs are now starting automatically as expected, and manual intervention is no longer required. We have confirmed that the issue has been resolved and services are operating normally. We appreciate your patience while we worked to resolve this issue.\n\nIf you have any questions or concerns regarding this incident, please get in touch with us by logging into https://support.otava.com or calling 877-740-5028, option 3.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-16T10:05:11.178-04:00",
"resolved_inferred": false,
"started_at": "2026-07-15T17:03:43.108-04:00",
"state": "resolved",
"title": "Indianapolis (IN1) OTAVA\u00ae Backup for Microsoft 365 (VBO) - Degraded Performance",
"updated_at": "2026-07-16T10:05:11.195-04:00",
"url": "https://stspg.io/2l4xdnzrdw3j"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-27T16:01:30.437-04:00",
"resolved_inferred": false,
"started_at": "2026-07-15T11:16:28.683-04:00",
"state": "resolved",
"title": "Ann Arbor (AA2) OTAVA\u00ae Data Center Networking Infrastructure Degradation",
"updated_at": "2026-07-27T16:01:30.452-04:00",
"url": "https://stspg.io/cv1kqz96qw6h"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-14T17:23:02.983-04:00",
"resolved_inferred": false,
"started_at": "2026-07-13T19:34:00.914-04:00",
"state": "resolved",
"title": "Mid-Michigan (MM1) OTAVA\u00ae DRaaS powered by Veeam (OCC) Service Disruption - 7/13/2026",
"updated_at": "2026-07-14T17:23:03.001-04:00",
"url": "https://stspg.io/9wblns2d05vj"
},
{
"body": "Utility power has been restored.  All systems have returned to normal operation.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-06T13:20:39.263-04:00",
"resolved_inferred": false,
"started_at": "2026-07-03T19:12:01.000-04:00",
"state": "resolved",
"title": "Metro-Detroit (MD1)- Utility Power Disruption - 7/3/2026",
"updated_at": "2026-07-06T13:20:39.277-04:00",
"url": "https://stspg.io/fjyjjmqkfwts"
},
{
"body": "The incident has been resolved, and jobs are functioning as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-30T15:38:42.814-04:00",
"resolved_inferred": false,
"started_at": "2026-06-30T04:56:45.005-04:00",
"state": "resolved",
"title": "Indianapolis (IN1) Management Connectivity Issues on GEN3 DPaaS - 6/30/2026",
"updated_at": "2026-06-30T15:38:42.833-04:00",
"url": "https://stspg.io/9y7sg56h71fs"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-06T11:36:29.274-04:00",
"resolved_inferred": false,
"started_at": "2026-06-29T13:15:00.000-04:00",
"state": "resolved",
"title": "Denver (DEN2) - Otava\u00ae Cloud Infrastructure - Compute IOM - 06/29/2025",
"updated_at": "2026-07-06T11:36:29.290-04:00",
"url": "https://stspg.io/s8nsjmr1gscm"
},
{
"body": "The ISP has confirmed that there was a fiber cut. The circuit has been repaired and is back in service.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-26T20:55:57.627-04:00",
"resolved_inferred": false,
"started_at": "2026-06-24T19:40:13.270-04:00",
"state": "resolved",
"title": "Ashburn (VA4) to Austin (AU1) - Loss of Redundancy - 06/24/2026",
"updated_at": "2026-06-26T20:55:57.646-04:00",
"url": "https://stspg.io/dsxsclc4g8ty"
},
{
"body": "The circuit has been repaired and it is back in production.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-26T20:53:33.368-04:00",
"resolved_inferred": false,
"started_at": "2026-06-24T12:48:56.754-04:00",
"state": "resolved",
"title": "Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026",
"updated_at": "2026-06-26T20:53:33.388-04:00",
"url": "https://stspg.io/62jfjyps9kht"
},
{
"body": "The fiber cut has been repaired and the Austin to Las Vegas transport link is back up.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-15T16:31:47.221-04:00",
"resolved_inferred": false,
"started_at": "2026-06-10T14:29:22.838-04:00",
"state": "resolved",
"title": "Austin (AU1) to Las Vegas (NV1) Transport Circuit lost of redundancy  - 06/10/2026",
"updated_at": "2026-06-15T16:31:47.240-04:00",
"url": "https://stspg.io/dyyw88vxmt50"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-15T10:10:52.765-04:00",
"resolved_inferred": false,
"started_at": "2026-06-10T12:59:44.468-04:00",
"state": "resolved",
"title": "Denver (DEN2) OTAVA\u00ae DRaaS powered by Veeam (OCC) Outage - 6/10/2026",
"updated_at": "2026-06-15T10:10:52.781-04:00",
"url": "https://stspg.io/3qlxh09h3wlm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-19T10:16:50.319-04:00",
"resolved_inferred": false,
"started_at": "2026-06-05T15:20:48.662-04:00",
"state": "resolved",
"title": "Mid-Michigan(MM1) - Internet Connectivity Degradation - 6/5/2026",
"updated_at": "2026-06-19T10:16:50.338-04:00",
"url": "https://stspg.io/1gmn2tyyyrf3"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-04T08:52:09.120-04:00",
"resolved_inferred": false,
"started_at": "2026-06-03T17:29:54.566-04:00",
"state": "resolved",
"title": "Mid-Michigan(MM1) - Internet Connectivity Degradation - 6/3/2026",
"updated_at": "2026-06-04T08:52:09.141-04:00",
"url": "https://stspg.io/dr8b5pzmnny3"
},
{
"body": "This incident has been resolved.  If you have any questions or concerns regarding your cloud connect backups or replications please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-02T09:07:32.030-04:00",
"resolved_inferred": false,
"started_at": "2026-05-27T10:39:18.556-04:00",
"state": "resolved",
"title": "Denver (DEN2) OTAVA\u00ae DRaaS powered by Veeam (OCC) Service Partial Outage - 5/27/2026",
"updated_at": "2026-06-02T09:07:32.044-04:00",
"url": "https://stspg.io/19bbszphkjj6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-27T14:30:13.185-04:00",
"resolved_inferred": false,
"started_at": "2026-05-27T09:25:56.713-04:00",
"state": "resolved",
"title": "AU (AU-PUBVC2) - Host Failure - 5/27/2026",
"updated_at": "2026-05-27T14:30:13.202-04:00",
"url": "https://stspg.io/dbwz5wx57809"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-27T10:30:16.963-04:00",
"resolved_inferred": false,
"started_at": "2026-05-20T16:36:06.186-04:00",
"state": "resolved",
"title": "Denver (DEN2) OTAVA\u00ae DRaaS powered by Veeam (OCC) Veeam Service Provider Console (VSPC) Service Degraded - 5/20/2026",
"updated_at": "2026-05-27T10:30:16.980-04:00",
"url": "https://stspg.io/5qf5x2dclxq9"
},
{
"body": "Event: The Mid-Michigan \\(MM\\) data center experienced a Denial of Service \\(DoS\\) event impacting connectivity to the data center.\n\nStart Time: 5-13-2026, Wednesday 7:13 PM ET\n\nResolved Time: 5-18-2025 , Monday 3:40 PM ET\n\nCause: A Denial of Service \\(DoS\\) event impacted network connectivity at the Mid-Michigan site.\n\nResolution: Internet Service Provider \\(ISP\\) and OTAVA engineers implemented routing and networking configuration changes such as geoblocking, Access Control Lists \\(ACL\\) changes, black hole routing and service provider AI-Powered DoS Protection.\n\nMore information will be provided when the RCA is available.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-18T16:21:08.480-04:00",
"resolved_inferred": false,
"started_at": "2026-05-13T19:49:08.000-04:00",
"state": "postmortem",
"title": "MM1 - Internet Connectivity Degradation - 5/13/2026",
"updated_at": "2026-05-18T16:22:31.648-04:00",
"url": "https://stspg.io/t9hs142dbbcc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-22T12:31:22.932-04:00",
"resolved_inferred": false,
"started_at": "2026-04-22T09:59:23.050-04:00",
"state": "resolved",
"title": "OTAVA\u00ae Encore (portal.otava.com) Outage -  4/22/2026",
"updated_at": "2026-06-22T10:16:42.875-04:00",
"url": "https://stspg.io/79fgpb0y2270"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-15T15:35:06.296-04:00",
"resolved_inferred": false,
"started_at": "2026-04-15T14:56:06.393-04:00",
"state": "resolved",
"title": "OTAVA\u00ae Managed Endpoint (Automate) Emergency Maintenance - 4/15/2026",
"updated_at": "2026-04-15T15:35:06.314-04:00",
"url": "https://stspg.io/vn50dlwzd6m2"
},
{
"body": "The incident has been resolved.  You may need to upgrade your Veeam Explorers to the latest version, if you have not.  Please open an OTAVA ticket if you need any assistance.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-10T10:29:33.051-04:00",
"resolved_inferred": false,
"started_at": "2026-04-07T11:15:35.012-04:00",
"state": "resolved",
"title": "Indianapolis (IN1) OTAVA\u00ae Backup for Microsoft 365 (VBO) - Partial Outage",
"updated_at": "2026-04-10T10:29:33.070-04:00",
"url": "https://stspg.io/58pg1rm6g5jk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-20T20:24:38.460-04:00",
"resolved_inferred": false,
"started_at": "2026-03-20T09:30:19.769-04:00",
"state": "resolved",
"title": "Austin (AU1) OTAVA Monitoring Interruption - 3/20/26",
"updated_at": "2026-03-20T20:24:38.476-04:00",
"url": "https://stspg.io/l3fg180yvm0c"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-19T03:54:57.875-04:00",
"resolved_inferred": false,
"started_at": "2026-03-18T06:39:35.871-04:00",
"state": "resolved",
"title": "Denver OCC Jobs Failing",
"updated_at": "2026-03-19T03:54:57.893-04:00",
"url": "https://stspg.io/nsc8f97c9vcp"
},
{
"body": "Commercial utility power has been restored at the MD1 \u2013 Metro Detroit data center, and all systems have returned to normal operations. The facility is stable, and no further impact is expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-15T09:26:09.907-04:00",
"resolved_inferred": false,
"started_at": "2026-03-13T13:29:54.279-04:00",
"state": "resolved",
"title": "Metro Detroit (MD1) Data Center Utility Outage - 3/13/26",
"updated_at": "2026-06-22T10:19:19.259-04:00",
"url": "https://stspg.io/b5vfmzlt69ms"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-18T09:45:11.399-05:00",
"resolved_inferred": false,
"started_at": "2026-01-26T18:21:11.375-05:00",
"state": "resolved",
"title": "Las Vegas (LV) OCC Interruption",
"updated_at": "2026-02-18T09:45:11.418-05:00",
"url": "https://stspg.io/vr6zzg2gqcy4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-02T02:45:04.735-05:00",
"resolved_inferred": false,
"started_at": "2026-01-25T13:35:46.867-05:00",
"state": "resolved",
"title": "Austin (AU) OCB Veeam Disruption",
"updated_at": "2026-02-02T02:45:04.755-05:00",
"url": "https://stspg.io/sqkl9vw851z2"
},
{
"body": "OTAVA\u00ae engineers have determined the cause of the disruption and are working to resolve it. OTAVA will provide updates as they become available.\n\nImpact: Some OCB Veeam jobs for AU vCloud tenants may fail.\n\nIf you have any questions or concerns regarding your backups, please contact us by logging into https://support.otava.com or by emailing support@otava.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-24T22:30:00.000-05:00",
"resolved_inferred": false,
"started_at": "2026-01-24T22:30:00.000-05:00",
"state": "resolved",
"title": "Austin (AU) OCB Veeam Disruption",
"updated_at": "2026-01-25T13:30:58.537-05:00",
"url": "https://stspg.io/wbh61rd8fljc"
},
{
"body": "The issue has been resolved and all services are operating normally. The corrective actions remain in place, and continued monitoring confirms system stability. No further impact is expected at this time.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-27T08:20:42.560-05:00",
"resolved_inferred": false,
"started_at": "2026-01-20T07:21:19.021-05:00",
"state": "resolved",
"title": "Management Network Connectivity Issues \u2013 Ashburn Data Center",
"updated_at": "2026-01-27T08:20:42.575-05:00",
"url": "https://stspg.io/wfrs29v733wn"
},
{
"body": "Otava Engineers have restored functionality and all services are back online.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-12T16:24:34.939-05:00",
"resolved_inferred": false,
"started_at": "2026-01-02T16:07:58.705-05:00",
"state": "resolved",
"title": "Austin (AU1) \u2013 Internet Instability \u2013 1/2/26",
"updated_at": "2026-02-12T16:24:34.953-05:00",
"url": "https://stspg.io/srgr5s6shnp6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-18T12:52:57.644-05:00",
"resolved_inferred": false,
"started_at": "2025-12-17T14:24:06.922-05:00",
"state": "resolved",
"title": "DEN OCC VSPC - Degraded Performance",
"updated_at": "2025-12-18T12:52:57.658-05:00",
"url": "https://stspg.io/2r3znw8by79d"
},
{
"body": "The backup jobs in the MM1 \u2013 Flint, MI (Mid-Michigan) OTAVA Cloud Backup environment have been successful. The repository is now operating within normal capacity levels, and all affected backup jobs have resumed normal operation.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T03:20:02.091-05:00",
"resolved_inferred": false,
"started_at": "2025-12-01T02:09:49.448-05:00",
"state": "resolved",
"title": "MM1 - Flint, MI (Mid-Michigan) OTAVA Cloud Backup",
"updated_at": "2025-12-05T03:20:02.113-05:00",
"url": "https://stspg.io/y8thys2zyb85"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T16:21:46.227-05:00",
"resolved_inferred": false,
"started_at": "2025-11-20T11:41:36.000-05:00",
"state": "resolved",
"title": "Indianapolis (IN1) Backup for Microsoft 365 Critical Maintenance \u2013 11/20/25",
"updated_at": "2025-12-05T16:21:46.244-05:00",
"url": "https://stspg.io/d65q1f7rxcv5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T13:03:23.966-05:00",
"resolved_inferred": false,
"started_at": "2025-11-18T09:07:53.500-05:00",
"state": "resolved",
"title": "Austin (AU1), Las Vegas (NV1), Indianapolis (IN1) VCD, Mid-Michigan (MM1) OTAVA\u00ae Shared + Private Cloud VCD and Encore Major Outage - 11/18/25",
"updated_at": "2025-11-18T13:03:23.988-05:00",
"url": "https://stspg.io/4tmzm422r934"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-02T16:06:37.174-05:00",
"resolved_inferred": false,
"started_at": "2025-10-31T11:26:19.238-04:00",
"state": "resolved",
"title": "Austin (AU1) \u2013 Internet Instability \u2013 October 31, 2025",
"updated_at": "2026-01-02T16:06:37.190-05:00",
"url": "https://stspg.io/qb7jwp21tq7w"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-15T17:22:15.137-04:00",
"resolved_inferred": false,
"started_at": "2025-10-14T17:24:38.520-04:00",
"state": "resolved",
"title": "OTAVA\u00ae Managed Endpoint (Automate) Outage \u2013 10/14/2025",
"updated_at": "2025-10-15T17:22:15.153-04:00",
"url": "https://stspg.io/7p7ccsknw17z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-28T10:42:53.374-04:00",
"resolved_inferred": false,
"started_at": "2025-10-14T02:49:22.990-04:00",
"state": "resolved",
"title": "Replication Issues between MM and IN1",
"updated_at": "2025-10-28T10:42:53.389-04:00",
"url": "https://stspg.io/ztfjynv03q7n"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-13T16:46:31.096-04:00",
"resolved_inferred": false,
"started_at": "2025-10-10T08:00:47.163-04:00",
"state": "resolved",
"title": "Denver OCB Partial Outage",
"updated_at": "2025-10-13T16:46:31.111-04:00",
"url": "https://stspg.io/vz9jjq8ngxqn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-06T16:00:52.093-04:00",
"resolved_inferred": false,
"started_at": "2025-10-06T12:01:53.036-04:00",
"state": "resolved",
"title": "Mid-Michigan (MM1) DRaaS Powered by Zerto Service Interruption - 10/6/25",
"updated_at": "2025-10-06T16:00:52.111-04:00",
"url": "https://stspg.io/kmtw75w28q60"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-19T07:53:27.548-04:00",
"resolved_inferred": false,
"started_at": "2025-09-10T03:29:54.492-04:00",
"state": "resolved",
"title": "AB | OCB Backup jobs are failing - Investigating",
"updated_at": "2025-09-19T07:53:27.563-04:00",
"url": "https://stspg.io/k8y59mr799qg"
}
]
}