{
"vendor": "Pipefy",
"slug": "pipefy",
"platform": "statuspage",
"status_url": "https://status.pipefy.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "The incident was resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-26T20:39:09Z",
"resolved_inferred": false,
"started_at": "2026-08-26T20:27:46Z",
"state": "resolved",
"title": "Files are inaccessible in some cards",
"updated_at": "2026-08-26T20:39:09Z"
},
{
"body": "The incident was resolved after the domain was unblocked by the provider.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-17T21:07:11Z",
"resolved_inferred": false,
"started_at": "2026-08-17T16:44:09Z",
"state": "resolved",
"title": "Outbound Email Blocked",
"updated_at": "2026-09-04T15:15:04Z"
},
{
"body": "**Latest update**\nThe incident has been resolved following mitigation by the team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-16T18:56:16Z",
"resolved_inferred": false,
"started_at": "2026-07-16T18:52:16Z",
"state": "resolved",
"title": "Degraded Performance",
"updated_at": "2026-07-16T18:56:16Z"
},
{
"body": "AI service Routing is working as expected and all AI services are back to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-08T22:16:37Z",
"resolved_inferred": false,
"started_at": "2026-07-08T20:24:43Z",
"state": "resolved",
"title": "Degraded Performance - AI Service Routing",
"updated_at": "2026-07-08T22:16:37Z"
},
{
"body": "The incident was resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-15T20:46:36Z",
"resolved_inferred": false,
"started_at": "2026-06-15T20:45:34Z",
"state": "resolved",
"title": "Cards are not opening due to the missing \"from_name\"",
"updated_at": "2026-07-10T20:20:32Z"
},
{
"body": "The incident was resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-15T20:23:48Z",
"resolved_inferred": false,
"started_at": "2026-06-15T20:07:21Z",
"state": "resolved",
"title": "Pipefy Core Slowness",
"updated_at": "2026-07-10T22:07:37Z"
},
{
"body": "The incident was resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-03T20:47:24Z",
"resolved_inferred": false,
"started_at": "2026-06-03T20:38:50Z",
"state": "resolved",
"title": "Pipefy slowness",
"updated_at": "2026-06-09T13:35:00Z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-28T17:50:46Z",
"resolved_inferred": false,
"started_at": "2026-05-28T17:49:46Z",
"state": "resolved",
"title": "Integrations downtime",
"updated_at": "2026-05-28T18:08:44Z"
},
{
"body": "A fix was applied, and the incident was resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-28T17:00:14Z",
"resolved_inferred": false,
"started_at": "2026-05-28T16:41:53Z",
"state": "resolved",
"title": "The embedded start form iframe is not working",
"updated_at": "2026-06-05T12:31:56Z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-19T19:47:02Z",
"resolved_inferred": false,
"started_at": "2026-05-19T20:08:38Z",
"state": "resolved",
"title": "Search and filters Slowness",
"updated_at": "2026-06-01T02:05:55Z"
},
{
"body": "**Root Cause**\n\nThe issue was caused by an automation process that affected the system's performance. During this time, the speed of processing tasks was slower than usual, impacting the overall efficiency.\n\n**Resolution**\n\nThe problematic automation was removed, which restored the system's performance back to its normal state, ensuring that operations could continue smoothly.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-13T21:51:03Z",
"resolved_inferred": false,
"started_at": "2026-05-13T21:08:41Z",
"state": "resolved",
"title": "Automations Slowness",
"updated_at": "2026-06-01T02:05:55Z"
},
{
"body": "**Root Cause**\n\nThe issue was traced back to a firmware update in a database instance, which led to a failure in the system's ability to switch over to a backup. This caused the main application to go down.\n\n**Resolution**\n\nThe problem was resolved by starting the database on a new healthy instance, restoring the system's functionality.\n\n**Action Plan**\n\n- To prevent future occurrences, a manual switch-over will be performed before any instance restarts. \n- Additionally, a maintenance is scheduled for the system update to address the identified bug.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T22:59:56Z",
"resolved_inferred": false,
"started_at": "2026-05-08T23:06:26Z",
"state": "resolved",
"title": "Application is down",
"updated_at": "2026-06-01T02:05:55Z"
},
{
"body": "This incident was resolved after a fix being implemented",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-05T19:35:23Z",
"resolved_inferred": false,
"started_at": "2026-05-05T15:06:41Z",
"state": "resolved",
"title": "(Integrations) Flow executions are experiencing delay on processing time",
"updated_at": "2026-06-01T02:05:55Z"
},
{
"body": "**Root Cause**\n\nThe application experienced performance issues due to a spike in executing flows that affected the app's performance. During the investigation, an issue was identified, requiring a fix to resolve the problem permanently.\n\n**Resolution**\n\nA fix to address the issue was implemented in the application, ensuring the application's performance returned to normal.\n\n**Action Plan**\n\nThe team will monitor new metrics in the scenario, to avoid the future impact",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T19:48:21Z",
"resolved_inferred": false,
"started_at": "2026-05-04T19:06:34Z",
"state": "resolved",
"title": "Integrations slowness",
"updated_at": "2026-06-01T02:05:55Z"
},
{
"body": "Some new performance patches was applied during the monitoring period and we consider the incident resolved now.\r\nThe app performance is back to an expected level and all operations are running normally. \r\n\r\nWe apologize for the incident and the entire team evolved both technically and operationally to prevent this in the future.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2017-06-30T13:48:57Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:49Z",
"state": "resolved",
"title": "Pipefy App instability - Pipe & Card load instability",
"updated_at": "2026-06-01T02:06:17Z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2017-10-13T18:16:23Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:48Z",
"state": "resolved",
"title": "Degraded performance on app servers",
"updated_at": "2026-06-01T02:06:17Z"
},
{
"body": "All data is restored and reindexed again in our Elastic Search.\r\n\r\nWe are investigating whats happen in a post mortem meeting and find a better solution to prevent that it's happens again.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2017-10-09T22:51:49Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:48Z",
"state": "resolved",
"title": "Indexing server majer outage",
"updated_at": "2026-06-01T02:06:17Z"
},
{
"body": "This incident has been resolved.\r\n\r\nToday at 1:58 PM (UTC) our monitoring service identified a failure to communicate with the Redis database service responsible for background  jobs.\r\n\r\nAt 2:00 PM (UTC) our team decided to put our disaster recovery in action, creating a new database that was finished successfully at 14:10 (UTC).\r\n\r\nOur automated test was run to check the overall status of the system. We've also put it online again for all users at 14:12 (UTC).",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2017-09-04T14:26:00Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:48Z",
"state": "resolved",
"title": "Massive outage on app servers",
"updated_at": "2026-06-01T02:06:17Z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2017-08-15T19:07:39Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:48Z",
"state": "resolved",
"title": "Pipefy App instability - Pipe & Card load instability",
"updated_at": "2026-06-01T02:06:17Z"
},
{
"body": "During a Redis migration our team identified a failure in HA, provided by our PaaS, which didn't run as expected.\r\nThat failure occurred between 0:14 AM and 0:17 AM (UTC) and was promptly handled by our Ops Team.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2018-03-16T00:14:00Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:47Z",
"state": "resolved",
"title": "Partial Outage",
"updated_at": "2026-06-01T02:06:17Z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2018-02-26T14:46:27Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:47Z",
"state": "resolved",
"title": "Degraded performance on app servers",
"updated_at": "2026-06-01T02:06:17Z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2018-01-19T20:46:00Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:47Z",
"state": "resolved",
"title": "Degraded performance on app servers",
"updated_at": "2026-06-01T02:06:17Z"
},
{
"body": "The tests were successful and the system is working again.\r\n\r\nWe are working to improving this script so that this problem does not  happen again.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2017-11-05T07:32:40Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:47Z",
"state": "resolved",
"title": "Database Problems",
"updated_at": "2026-06-01T02:06:17Z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2017-10-16T20:34:29Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:47Z",
"state": "resolved",
"title": "Major Incident detected",
"updated_at": "2026-06-01T02:06:17Z"
},
{
"body": "We identify the problem, it happened because the gem [sequenced](https://github.com/derrickreimer/sequenced) that we use in our Ruby project locked the phase table, after that this process died and table stay locked.\r\n\r\nWe kill the process and restart the application that returns to respond as expected. Now we are removing that gem and move this logic to our database that can do this job in the same process and prevent this error.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2018-04-04T14:14:40Z",
"resolved_inferred": false,
"started_at": "2026-04-23T18:48:46Z",
"state": "resolved",
"title": "Application Instability",
"updated_at": "2026-06-01T02:06:17Z"
}
]
}