{
"vendor": "Project44",
"slug": "project44",
"platform": "statuspage",
"status_url": "https://status.project44.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "degraded",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Dear Valued Customer,\n\nWe are currently monitoring an issue affecting tracking data for some Truckload shipments in the EU Production environment. Some shipments tracked using License Plates may experience delays or temporary gaps in their tracking update.\n\nThe number of affected shipments is expected to be only a small fraction of the total truckload shipments.\n\nOur Engineering team is actively monitoring the situation and working to ensure tracking data is restored and processed as expected. We will continue to provide updates as more information becomes available.\n\nAs an organization, we remain committed to providing reliable and high-availability services to our customers. In case of any questions or if you require further assistance, please do not hesitate to reach out to support@project44.com.\n\nBest regards,\nCustomer Support",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T12:20:30.335Z",
"state": "monitoring",
"title": "FTP Service Issue \u2013 EU Production",
"updated_at": "2026-09-16T12:20:30.452Z",
"url": "https://stspg.io/ttwm43khcqhb"
},
{
"body": "Dear Valued Customer,\n\nOur internal systems experienced partial unavailability, which resulted in errors or delays when accessing Last Mile APIs/platform, causing delays in tracking updates reflecting in the platform for some Last Mile shipments.\n\nWe are pleased to confirm that this issue has been resolved and full service has been restored. Tracking updates are now reflecting normally on the platform.\n\nAs an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or require further assistance, please don't hesitate to contact us at support@project44.com.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T22:17:28.363Z",
"resolved_inferred": false,
"started_at": "2026-09-15T22:05:19.960Z",
"state": "resolved",
"title": "Last Mile: Platform Update Delays \u2013 Global",
"updated_at": "2026-09-15T22:17:28.381Z",
"url": "https://stspg.io/d22xvwwfsd7v"
},
{
"body": "Dear Valued Customer,\n\nWe are continuing to actively investigate the issue affecting carrier tracking updates for Ocean shipments due to an issue with a third-party provider. As a result, some shipments may continue to experience delays in receiving new tracking events.\n\nOur Engineering team is actively working with the relevant teams to investigate the issue and restore normal service. We are closely monitoring the situation and will provide further updates as more information becomes available.\n\nWe appreciate your patience and understanding while we work through this issue. As an organization, we remain committed to providing reliable and high-availability services to our customers.\n\nIf you have any questions or require further assistance, please don\u2019t hesitate to contact us at support@project44.com.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-15T10:03:59.184Z",
"state": "identified",
"title": "Carrier tracking update delayed",
"updated_at": "2026-09-15T17:33:11.396Z",
"url": "https://stspg.io/xtgt8n16x87z"
},
{
"body": "Dear Valued Customer,\n\nThe issue impacting Ocean and Truckload tracking in the North America Production environment has been resolved, and tracking updates are now processing as expected.\n\nAs an organization, we remain committed to delivering reliable, high-availability services to all our customers. Should you have any questions or require further assistance, please feel free to contact us at support@project44.com.\n\nBest Regards,\nCustomer Support",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T12:35:15.913Z",
"resolved_inferred": false,
"started_at": "2026-09-15T08:57:42.660Z",
"state": "resolved",
"title": "TrackOS: Shipment Tracking Delays \u2013 North America Production",
"updated_at": "2026-09-15T12:35:15.927Z",
"url": "https://stspg.io/73f436v9p2w7"
},
{
"body": "Dear Valued Customer,\n\nThe issue impacting Air Tracking in the North America Production environment has been fully resolved.\n\nTracking updates for air shipments are now processing normally, and all systems are operating as expected. Our teams have verified that the affected services have returned to normal operation, with no further impact observed.\n\nThank you for your patience, understanding, and cooperation. We remain committed to delivering reliable, high-availability services to support your operations.\n\nIf you experience any further issues or have questions, please don't hesitate to contact us at support@project44.com.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-13T12:30:53Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-13T14:38:18.313Z",
"resolved_inferred": false,
"started_at": "2026-09-13T08:46:23.269Z",
"state": "resolved",
"title": "Air Shipment Tracking Updates Delayed \u2013 NA Production",
"updated_at": "2026-09-13T14:38:18.327Z",
"url": "https://stspg.io/kv03wkffw8y9"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue affecting the AI Disruption Navigator has been identified, and our team is actively working with our partners to implement a resolution.\n\nWe apologize for any inconvenience this may have caused and sincerely appreciate your patience as we work to resolve this promptly.\n\nWe will continue to keep you updated as progress is made.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-10T18:26:39.599Z",
"state": "identified",
"title": "AI Disruption Navigator Experiencing Partial Impact",
"updated_at": "2026-09-10T22:09:28.405Z",
"url": "https://stspg.io/w15p2n5gyts8"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-05T05:19:27Z",
"impact": "maintenance",
"last_seen": "2026-09-05T12:15:31Z",
"resolved_at": "2026-09-06T12:28:17Z",
"resolved_inferred": true,
"started_at": "2026-09-05T05:00:00.000Z",
"state": "maintenance",
"title": "CMA CGM Event Hub - Scheduled Maintenance",
"updated_at": "2026-09-05T05:00:08.211Z",
"url": "https://stspg.io/rgj4z38d4wv8"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T18:20:08.448Z",
"resolved_inferred": false,
"started_at": "2026-09-01T16:53:04.000Z",
"state": "resolved",
"title": "Disptach Request Failing",
"updated_at": "2026-09-01T18:20:08.467Z",
"url": "https://stspg.io/n4glmztlrwd6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T21:51:25.917Z",
"resolved_inferred": false,
"started_at": "2026-09-01T16:45:26.000Z",
"state": "resolved",
"title": "Shipment Shared-Visibility Degraded for Carrier Tenants",
"updated_at": "2026-09-01T21:51:25.933Z",
"url": "https://stspg.io/t1xz94lrlxy3"
},
{
"body": "Dear Valued Customer,\n\nThe disruption affecting the Container Track & Trace (CTT) system has been resolved.\n\nOur engineering team has confirmed that the affected services have returned to normal, and we have verified that the Container Track & Trace (CTT) system is operating as expected.\n\nWe sincerely apologize for any inconvenience this issue may have caused and greatly appreciate your patience and understanding while we worked to resolve it.\n\nAs an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.\n\nThank you for your continued trust.\n\nBest Regards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-27T09:25:14.726Z",
"resolved_inferred": false,
"started_at": "2026-08-26T11:41:34.229Z",
"state": "resolved",
"title": "Container Track & Trace (CTT) \u2013 Partial Service Disruption",
"updated_at": "2026-08-27T09:25:14.747Z",
"url": "https://stspg.io/8b3rqnd8418p"
},
{
"body": "Dear Valued Customer,\n\nThe issue causing delays in the processing of ocean shipment data has been resolved.\n\nOur engineering team has confirmed that processing has returned to normal, and shipment updates are now flowing as expected in both Movement and CTT. We have verified that the affected services are operating normally.\n\nWe sincerely apologize for any inconvenience this issue may have caused and appreciate your patience and understanding while we worked to resolve it.\n\nAs an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.\n\nThank you for your continued trust.\n\nBest Regards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-28T10:06:58.107Z",
"resolved_inferred": false,
"started_at": "2026-07-27T11:51:39.432Z",
"state": "resolved",
"title": "Delay in Ocean Shipment Updates",
"updated_at": "2026-07-28T10:06:58.130Z",
"url": "https://stspg.io/fl2zczq0nmxh"
},
{
"body": "Dear Valued Customer,\n\nThe issue affecting Movement login in the NA Production environment has been resolved.\n\nOur investigation determined that the issue impacted some customers using specific internet service providers (ISPs). We have confirmed that affected users are now able to successfully log in to Movement, and service has been restored.\n\nWe apologize for the inconvenience and appreciate your patience throughout this incident.\n\nIf you continue to experience login issues, please contact **[support@project44.com](mailto:support@project44.com)**.\n\nBest Regards,\nCustomer Support Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-09T15:22:34.263Z",
"resolved_inferred": false,
"started_at": "2026-07-08T18:12:37.701Z",
"state": "resolved",
"title": "Partial Service Disruption \u2013 Movement Login Issues (Some Customers)",
"updated_at": "2026-07-09T15:22:34.280Z",
"url": "https://stspg.io/mgc4cj5nd8kw"
},
{
"body": "Dear Valued Customer,\n\nWe are pleased to inform you that the issue affecting the Driver Text Messaging functionality has been fully resolved, and the service is now operating normally.\n\nOur engineering team identified the root cause of the issue and implemented the necessary corrective actions to restore full functionality. Users should now be able to send and receive driver text messages as expected without any further disruption.\n\nWe sincerely apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers.\n\nIf you have any questions or continue to experience any issues, please do not hesitate to contact us at support@project44.com.\n\nBest Regards,\nCustomer Support Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T03:51:42.253Z",
"resolved_inferred": false,
"started_at": "2026-06-30T19:53:25.040Z",
"state": "resolved",
"title": "Temporary Service Disruption \u2013 YMS Driver Text Messaging",
"updated_at": "2026-07-02T03:51:42.266Z",
"url": "https://stspg.io/tjnxlqpvz2vg"
},
{
"body": "Dear Valued Customer,\n\nThe issue affecting the DriveView App in the North America and Europe production environments has been resolved.\n\nOur team has implemented the necessary fixes, and the service has been fully restored. Drivers should now be able to successfully start tracking for shipments, and shipment tracking initiation is functioning as expected.\n\nWe sincerely appreciate your patience and understanding while we worked to resolve this issue. As an organization, we remain committed to providing reliable, high-availability services to our customers.\n\nIf you continue to experience any issues or have any questions, please do not hesitate to contact us at support@project44.com.\n\nBest Regards\nCustomer Support Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T17:45:28.555Z",
"resolved_inferred": false,
"started_at": "2026-06-25T17:19:40.933Z",
"state": "resolved",
"title": "Start Tracking Not Working in the Drive View App",
"updated_at": "2026-06-25T17:45:28.574Z",
"url": "https://stspg.io/smtkvhx6l11f"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-23T12:26:23.873Z",
"resolved_inferred": false,
"started_at": "2026-06-17T19:52:55.652Z",
"state": "resolved",
"title": "FedEx Last Mile Webhook Migration: Known Issues and Status Update",
"updated_at": "2026-07-23T12:26:23.892Z",
"url": "https://stspg.io/69yswnpz3ysv"
},
{
"body": "Dear Valued Customer,\n\nWe are pleased to inform you that the issue affecting the Movement Export (Emails) functionality has been fully resolved, and the service is now operating normally.\n\nOur engineering team identified the root cause of the issue and implemented the necessary corrective actions to restore full functionality. Users should now be able to successfully receive movement-related export emails and other operational email notifications without further disruption.\n\nWe sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers.\n\nIf you have any questions or continue to experience any issues, please do not hesitate to contact us at support@project44.com.\n\nBest Regards\nCustomer Support Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-19T11:23:19.673Z",
"resolved_inferred": false,
"started_at": "2026-05-18T09:32:34.022Z",
"state": "resolved",
"title": "Movement Export (Emails) Functionality Temporarily Unavailable",
"updated_at": "2026-05-19T11:23:19.687Z",
"url": "https://stspg.io/zyfnyxkm2q30"
},
{
"body": "Dear valued Customer,\n\nWe are pleased to inform you that the issue affecting the CSS (Sailing Schedules) product has been fully resolved, and the service is now available.\n\nOur team identified the root cause of the outage and implemented the necessary fixes to restore full functionality. The incident has been resolved completely.\n\nWe sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout the incident. As an organization, we remain committed to providing reliable, high-availability services to our customers.\n\nIf you have any questions or continue to experience any issues, please don't hesitate to contact us at support@project44.com.\n\nBest Regards\nCustomer Support Team",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T12:14:40.506Z",
"resolved_inferred": false,
"started_at": "2026-05-08T10:55:25.015Z",
"state": "resolved",
"title": "CSS (Sailing Schedules) Unavailable",
"updated_at": "2026-05-08T12:14:40.524Z",
"url": "https://stspg.io/67p4qqbn8kmv"
},
{
"body": "Dear Valued Customer,\n\nThe issue affecting access to the ghTrack portal, caused by a license expiration from our third-party service provider, has been fully resolved.\n\nAll services are now operating normally, and our systems remain stable following a period of monitoring.\n\nWe appreciate your patience and understanding while we worked to restore service.\n\nAs always, we are committed to providing reliable and high-availability service. If you have any questions, please reach out to support@project44.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T09:42:39.829Z",
"resolved_inferred": false,
"started_at": "2026-05-08T08:43:53.671Z",
"state": "resolved",
"title": "GHTrack Portal Disruption - License Expiration",
"updated_at": "2026-05-08T09:42:39.845Z",
"url": "https://stspg.io/sdfl7l27bdh1"
},
{
"body": "Dear Valued Customer,\n\nWe are pleased to inform you that the issue has been resolved and services are now fully restored. SMS messages are being delivered successfully, and the platform is operating normally.\n\nWe sincerely appreciate your patience and understanding while our engineering team worked with the upstream SMS service provider to address the issue.\n\nIf you continue to experience any problems, please feel free to contact our support team.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-08T15:51:29.324Z",
"resolved_inferred": false,
"started_at": "2026-05-05T17:06:03.002Z",
"state": "resolved",
"title": "SMS Notifications Delayed for Appointment Manager and DriveView - NA Region",
"updated_at": "2026-05-08T15:51:29.343Z",
"url": "https://stspg.io/qsgs1p56156d"
},
{
"body": "Dear Valued Customer,\n\nThe issue from the carrier PYLE (A.DuiePYLE) has been resolved.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T20:06:16.157Z",
"resolved_inferred": false,
"started_at": "2026-05-04T15:26:05.377Z",
"state": "resolved",
"title": "PYLE (A.DuiePYLE) API disruption - Dispatch and Rating impacted",
"updated_at": "2026-05-04T20:06:16.172Z",
"url": "https://stspg.io/015mzldsvlq2"
},
{
"body": "Dear Valued Customer,\n\nThe issue affecting the Appointment Manager in our North America Production environment has been resolved. All services are now functioning as expected, and shipments are being processed normally.\n\nAs an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.\n\nRegards,\u2028Customer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-01T00:32:45.909Z",
"resolved_inferred": false,
"started_at": "2026-04-30T22:00:22.232Z",
"state": "resolved",
"title": "Appointment Manager \u2013 Partial Service Disruption (NA Production)",
"updated_at": "2026-05-01T00:32:45.923Z",
"url": "https://stspg.io/zqz990p115s7"
},
{
"body": "Dear Valued Customer,\n\nTforce has confirmed that their system has been restored.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-29T16:20:21.627Z",
"resolved_inferred": false,
"started_at": "2026-04-29T15:48:21.220Z",
"state": "resolved",
"title": "TForce Freight Outage - Rating Impacted",
"updated_at": "2026-04-29T16:20:21.641Z",
"url": "https://stspg.io/9n9vkh2s2pgp"
},
{
"body": "Dear Valued Customer,\n\nAll services are now functioning as expected, and system stability has been fully restored.\n\nAs an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.\n\nThank you for your patience and continued trust.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-30T20:09:01.419Z",
"resolved_inferred": false,
"started_at": "2026-04-29T09:46:43.806Z",
"state": "resolved",
"title": "Tracking Updates Delayed Across All Modes \u2013 EU Production",
"updated_at": "2026-04-30T20:09:01.438Z",
"url": "https://stspg.io/4wmbc4r0qv9n"
},
{
"body": "Dear Valued Customer,\n\nThe Issue: YMS system displayed \"invalid task to location\" error during task moves has been resolved, The root cause has been addressed, and remediation steps have been applied and all affected services are now operating normally. \n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-16T23:27:21.861Z",
"resolved_inferred": false,
"started_at": "2026-04-16T20:01:51.079Z",
"state": "resolved",
"title": "Errors in YMS Tasks and Spots in Tablets",
"updated_at": "2026-04-16T23:27:21.874Z",
"url": "https://stspg.io/7j44g7nk5d6b"
},
{
"body": "Dear Valued Customer,\n\nThe issue affecting the Tracking Page in Getconvey within our North America production environment has been resolved. The project44 Tracking Page is now functioning normally.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-07T10:29:29.062Z",
"resolved_inferred": false,
"started_at": "2026-04-06T18:36:59.000Z",
"state": "resolved",
"title": "Getconvey Tracking Page \u2013 Intermittent Errors",
"updated_at": "2026-04-07T10:29:29.081Z",
"url": "https://stspg.io/xbmlr6sz6f6g"
},
{
"body": "Dear Valued Customer,\n\nThe issue affecting our Last Mile product has been resolved. Order submission and processing are now functioning normally.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-02T21:28:45.197Z",
"resolved_inferred": false,
"started_at": "2026-04-02T20:30:21.573Z",
"state": "resolved",
"title": "Partial Service Disruption on Last Mile Platform",
"updated_at": "2026-04-02T21:28:45.213Z",
"url": "https://stspg.io/p4gl5qfbkx82"
},
{
"body": "Dear Valued Customer,\n\nOur engineering team has resolved the issue affecting the Last Mile platform. The application is now fully accessible and operating normally.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don\u2019t hesitate to contact us at support@project44.com.\n\nRegards,\nCustomer Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-02T19:39:35.146Z",
"resolved_inferred": false,
"started_at": "2026-04-02T18:58:17.807Z",
"state": "resolved",
"title": "Login Issues Impacting Last Mile Platform",
"updated_at": "2026-04-02T19:39:35.162Z",
"url": "https://stspg.io/fwbt74k27hcl"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-03T13:46:23.070Z",
"resolved_inferred": false,
"started_at": "2026-04-02T18:45:00.495Z",
"state": "resolved",
"title": "USPS tracking disruption - Last Mile",
"updated_at": "2026-04-03T13:46:23.090Z",
"url": "https://stspg.io/35x4fxx1dkv3"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and the system is now operating as expected.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-25T19:22:03.509Z",
"resolved_inferred": false,
"started_at": "2026-02-25T14:48:10.000Z",
"state": "resolved",
"title": "Service Disruption: VOC Shipment Visibility Unavailable in EU Production",
"updated_at": "2026-02-25T19:22:03.525Z",
"url": "https://stspg.io/xb5v5bvx4svx"
},
{
"body": "Dear Valued Customer,\n\nThe issue has been fully resolved, as confirmed by Samsara.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-24T17:31:12.062Z",
"resolved_inferred": false,
"started_at": "2026-02-23T20:48:19.174Z",
"state": "resolved",
"title": "Service Disruption \u2013 Samsara Integration",
"updated_at": "2026-02-24T17:31:12.080Z",
"url": "https://stspg.io/nmln0kkc1vqz"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and the system is now operating as expected.\n\nBest regards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-23T15:15:28.996Z",
"resolved_inferred": false,
"started_at": "2026-02-20T22:05:58.358Z",
"state": "resolved",
"title": "Dayton Freight Carrier Dispatch Failures : Service Unavailable Notice",
"updated_at": "2026-02-23T15:15:29.012Z",
"url": "https://stspg.io/gb0q44nsr2sz"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and the system is now operating as expected.\n\nBest regards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-06T19:36:31.714Z",
"resolved_inferred": false,
"started_at": "2026-02-05T17:03:41.852Z",
"state": "resolved",
"title": "Ocean Tracking \u2013 Missing Hapag-Lloyd Ocean Tracking Updates",
"updated_at": "2026-02-06T19:36:31.732Z",
"url": "https://stspg.io/p5q00jy0wkwb"
},
{
"body": "Dear Valued Customer,\n\nThe issue impacting first-time access to Analytics Dashboards and Data Quality Reports has been resolved. Users can now access these features without any issues. Existing users were not affected during the incident. We apologize for any inconvenience and appreciate your patience.\n\nAs an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com\n\nThank you for your continued patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-06T20:00:21.646Z",
"resolved_inferred": false,
"started_at": "2026-02-05T12:15:12.960Z",
"state": "resolved",
"title": "Analytics Dashboard Access Issue for New Users",
"updated_at": "2026-02-06T20:00:21.664Z",
"url": "https://stspg.io/6mvxcv2qmkvt"
},
{
"body": "Dear Valued Customer,\n\nThe issue impacting Air Tracking in the North America and Europe Production environments has been fully resolved.\nPositional ping data for air shipments is now processing normally, and all systems are operating as expected. Our teams have confirmed platform stability following the fix.\n\nThank you for your patience during this incident. We remain committed to delivering reliable, high-availability services to support your operations. If you experience any further issues or have questions, please contact us at support@project44.com.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-04T04:48:17.557Z",
"resolved_inferred": false,
"started_at": "2026-02-04T01:19:52.317Z",
"state": "resolved",
"title": "Air Tracking Service Disruption \u2013 North America & Europe",
"updated_at": "2026-02-04T04:48:17.576Z",
"url": "https://stspg.io/j5kyz90k7v7d"
},
{
"body": "Dear Valued Customer,\n\nThe issue affecting Yard Management System (YMS) reporting in the North America Production environment has been resolved. All systems are operating normally.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.\n\nRegards,\nCustomer support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-12T09:21:52.355Z",
"resolved_inferred": false,
"started_at": "2026-01-12T05:59:12.138Z",
"state": "resolved",
"title": "YMS Reporting Data Delay \u2013 NA Region",
"updated_at": "2026-01-12T09:21:52.372Z",
"url": "https://stspg.io/bcrf9qj15wdq"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been resolved from the carrier's (Kuehne Nagel) side. The Shipment Tracking is now operating as expected for this carrier.\n\nBest regards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-09T10:44:33.147Z",
"resolved_inferred": false,
"started_at": "2026-01-08T07:59:01.953Z",
"state": "resolved",
"title": "Service Update: Kuehne + Nagel Shipment Tracking",
"updated_at": "2026-01-09T10:44:33.166Z",
"url": "https://stspg.io/x8y196x258wn"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and the system is now operating as expected.\n\nBest regards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-07T11:25:26.907Z",
"resolved_inferred": false,
"started_at": "2026-01-07T09:36:59.094Z",
"state": "resolved",
"title": "Partial Service Disruption | FTL Position Data \u2013 North America",
"updated_at": "2026-01-07T11:25:26.926Z",
"url": "https://stspg.io/9dj6w79784k3"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the latency issues previously reported with the REST and SOAP Rate Quote APIs for Estes Express (EXLA) have been successfully resolved.\n\nThe timeouts were the result of a temporary issue on the carrier's side. We coordinated closely with Estes Express to address the matter, and all services are now functioning as expected.\n\nWe appreciate your patience and understanding. Should you experience any further issues or require additional assistance, please contact our support team.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-06T05:17:22.366Z",
"resolved_inferred": false,
"started_at": "2026-01-05T19:10:11.062Z",
"state": "resolved",
"title": "Estes Express (EXLA) API Service Disruption",
"updated_at": "2026-01-06T05:17:22.382Z",
"url": "https://stspg.io/jtf8cx8796m7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-18T21:39:09.955Z",
"resolved_inferred": false,
"started_at": "2025-12-18T16:01:48.951Z",
"state": "resolved",
"title": "Disruption in LTL Rating via VOC - NA region",
"updated_at": "2025-12-18T21:39:09.974Z",
"url": "https://stspg.io/038zr7b5wf0v"
},
{
"body": "Dear Valued Customer,\n\nThe issue affecting Movement shipment search across all modes in the NA and EU regions has been resolved. All systems are operating normally.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-18T03:32:26.315Z",
"resolved_inferred": false,
"started_at": "2025-12-17T23:10:58.143Z",
"state": "resolved",
"title": "Movement Shipment Search - Delays in Shipment Updates",
"updated_at": "2025-12-18T03:32:26.333Z",
"url": "https://stspg.io/qkt8h2sj3rqf"
},
{
"body": "Dear Valued Customer,\n\nThe issue has been resolved, and the system is now functioning as expected.\n\nAs an organization, we remain committed to delivering reliable, high-availability services to all our customers. Should you have any questions or require further assistance, please feel free to contact us at support@project44.com.\n\nRegards,\nCustomer support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-10T18:51:45.606Z",
"resolved_inferred": false,
"started_at": "2025-12-10T11:28:55.000Z",
"state": "resolved",
"title": "TrackOS: Delays in Shipment Tracking Updates on North America Production",
"updated_at": "2025-12-10T18:51:45.628Z",
"url": "https://stspg.io/g15v2ntg6cpm"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and the system is now operating as expected.\n\nBest regards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T10:58:35.728Z",
"resolved_inferred": false,
"started_at": "2025-12-05T09:14:25.368Z",
"state": "resolved",
"title": "Disruption in Movement - NA and EU region",
"updated_at": "2025-12-05T10:58:35.746Z",
"url": "https://stspg.io/t2f54t9rfsk1"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and the system is now operating as expected.\n\nBest regards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-20T19:51:22.524Z",
"resolved_inferred": false,
"started_at": "2025-11-20T16:06:34.329Z",
"state": "resolved",
"title": "Partial Service Disruption \u2014 Movement Platform",
"updated_at": "2025-11-20T19:51:22.542Z",
"url": "https://stspg.io/x6qw6bl9np32"
},
{
"body": "Dear Valued Customer, \n \nAs per our monitoring, this issue is now resolved and system is fully functional. \n\nBest Regards, \nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-10T10:08:26.797Z",
"resolved_inferred": false,
"started_at": "2025-11-09T06:36:00.033Z",
"state": "resolved",
"title": "Delay in Ocean Shipment Processing and Milestone Updates",
"updated_at": "2025-11-10T10:08:26.814Z",
"url": "https://stspg.io/6pkbjksbhyqn"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and the system is now operating as expected.\n\nBest regards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-05T14:17:37.796Z",
"resolved_inferred": false,
"started_at": "2025-11-03T12:48:19.622Z",
"state": "resolved",
"title": "Ocean Tracking \u2013 Partial Service Disruption for Yang Ming Carrier(Global)",
"updated_at": "2025-11-05T14:17:37.818Z",
"url": "https://stspg.io/plyv8kj1cz98"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and the system is now operating as expected.\n\nBest regards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-04T10:20:27.573Z",
"resolved_inferred": false,
"started_at": "2025-11-03T10:41:58.731Z",
"state": "resolved",
"title": "Temporary Delay in AI Disruption Navigator News Updates",
"updated_at": "2025-11-04T10:20:27.586Z",
"url": "https://stspg.io/qq91tlms14xy"
},
{
"body": "Dear valued Customer,\n\nThe API migration for N&M Transfer (NMTF) has been completed. All services \u2014 Rating, Dispatch, Imaging, and Tracking \u2014 are successfully deployed and operational.\n\nThe SOAP access has been discontinued. Customers who have not yet updated their API credentials to the new REST configuration will lose access to NMTF's APIs until their credentials are updated.\n\nPlease follow the link provided for detailed instructions on updating your credentials: https://support.p-44.com/hc/en-us/articles/31332559519389-N-M-Transfer-NMTF\n\nRegards,\nCustomer Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-11T21:11:18.004Z",
"resolved_inferred": false,
"started_at": "2025-10-29T11:23:44.000Z",
"state": "resolved",
"title": "Action Required: Update Your N&M Transfer (NMTF - LTL Carrier)  API Credentials by December 2",
"updated_at": "2025-12-11T21:11:18.022Z",
"url": "https://stspg.io/wz81bt599v3w"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and the Last Mile platform is now operating as expected.\n\nWe sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.\n\nBest Regards.\nCustomer Support.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-24T15:49:00.063Z",
"resolved_inferred": false,
"started_at": "2025-10-22T19:01:01.080Z",
"state": "resolved",
"title": "Partial Service Disruption Affecting Last Mile Shipments",
"updated_at": "2025-10-24T15:49:00.080Z",
"url": "https://stspg.io/2r1d73wmw1gw"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and all services are now operating as expected. customers are able to view their shipments.\n\nWe sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.\n\nBest Regards\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T13:54:15.021Z",
"resolved_inferred": false,
"started_at": "2025-10-20T20:23:27.123Z",
"state": "resolved",
"title": "Movement Shipment Visibility \u2013 North America Production",
"updated_at": "2025-10-21T13:54:15.041Z",
"url": "https://stspg.io/zqqjrj91by27"
},
{
"body": "Dear Valued Customer,\n\nWe would like to inform you that the issue has been fully resolved, and all services are now operating as expected.\n\nWe sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.\n\nBest Regards\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T04:30:36.020Z",
"resolved_inferred": false,
"started_at": "2025-10-20T09:10:57.535Z",
"state": "resolved",
"title": "Last Mile and Truckload Tracking Service Outage - North America Region",
"updated_at": "2025-10-21T04:30:36.039Z",
"url": "https://stspg.io/4sby9kfxy3f0"
},
{
"body": "Dear Valued Customer,\n\nThe issue has been resolved at carrier end. \n \nBest Regards,\nVyshnav Raju\nSupport Operations Specialist",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-14T16:17:30.480Z",
"resolved_inferred": false,
"started_at": "2025-10-14T14:30:30.306Z",
"state": "resolved",
"title": "Estes Express (EXLA) Soap API Service Disruption",
"updated_at": "2025-10-14T16:17:30.501Z",
"url": "https://stspg.io/6h4gdzmycxkz"
},
{
"body": "Dear Valued Customer,\n\nOur Engineering team has successfully resolved the issue. System performance has been restored, and all services are now operating as expected.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2025-10-08T21:05:17.468Z",
"resolved_inferred": false,
"started_at": "2025-10-08T16:32:50.000Z",
"state": "resolved",
"title": "Visibility Platform - Delayed Tracking Updates in North American Region",
"updated_at": "2025-10-08T21:05:17.486Z",
"url": "https://stspg.io/t4cnwpsh9cb2"
},
{
"body": "Dear Valued Customer,\n\nThe issue has been completely resolved and all services are now functioning as expected.\n\nWe sincerely appreciate your patience and understanding while we worked to restore services.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.\n\nBest Regards\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2025-09-26T21:36:18.383Z",
"resolved_inferred": false,
"started_at": "2025-09-26T19:01:18.945Z",
"state": "resolved",
"title": "LTL - Rating, tracking and dispatching services minor disruption",
"updated_at": "2025-09-26T21:36:18.399Z",
"url": "https://stspg.io/vvtq4t30rv8p"
},
{
"body": "Dear Valued Customer,\n\nOur engineering team has successfully implemented a fix. The issue is now resolved, and the system is functioning as expected.\n\nIf you have any questions, please don\u2019t hesitate to reach out to support@project44.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2025-09-26T09:23:37.001Z",
"resolved_inferred": false,
"started_at": "2025-09-26T08:56:08.000Z",
"state": "resolved",
"title": "Disruption in Appointment Manager - NA and EU region",
"updated_at": "2025-09-26T09:23:37.018Z",
"url": "https://stspg.io/268nq6z778qv"
},
{
"body": "Dear Valued Customer,\n\nOur engineering team has successfully implemented a fix. The issue is now resolved, and the system is functioning as expected.\n\nIf you have any questions, please don\u2019t hesitate to reach out to support@project44.com.\n\nRegards,\nCustomer Support",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2025-09-23T10:28:03.845Z",
"resolved_inferred": false,
"started_at": "2025-09-23T07:44:49.008Z",
"state": "resolved",
"title": "Partial Disruption: Truckload Milestone Update Latencies in North America",
"updated_at": "2025-09-23T10:28:03.864Z",
"url": "https://stspg.io/f2bh568jxnzq"
},
{
"body": "Dear Valued Customer,\n\nWe are pleased to inform you that the issue affecting Ocean tracking updates via the ONE carrier API has been successfully resolved. All services are now functioning as expected, and tracking updates are being processed without interruption.\n\nWe sincerely appreciate your patience and understanding while this matter was being addressed.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2025-09-22T23:41:49.782Z",
"resolved_inferred": false,
"started_at": "2025-09-21T15:32:46.000Z",
"state": "resolved",
"title": "Delay in Ocean Carrier Updates - Global Regions",
"updated_at": "2025-09-22T23:41:49.799Z",
"url": "https://stspg.io/34vq4vd0zndh"
},
{
"body": "Dear Valued Customer,\n\nWe are pleased to inform you that the issue affecting our Truckload Visibility service in the North America production environment has been fully resolved. All services are now functioning as expected.\n\nWe sincerely appreciate your patience and understanding while we worked to restore services.\n\nAs an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.\n\nBest Regards,\nCustomer Support\nproject44",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2025-09-19T18:57:43.984Z",
"resolved_inferred": false,
"started_at": "2025-09-19T17:53:27.177Z",
"state": "resolved",
"title": "Truckload Visibility Service Disruption \u2013 North America",
"updated_at": "2025-09-19T18:57:44.001Z",
"url": "https://stspg.io/rtd5wm61jkwj"
}
]
}