{
"vendor": "Sailpoint",
"slug": "sailpoint",
"platform": "statuspage",
"status_url": "https://status.sailpoint.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T23:52:14.696Z",
"resolved_inferred": false,
"started_at": "2026-09-15T18:46:23.499Z",
"state": "resolved",
"title": "Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1)",
"updated_at": "2026-09-15T23:52:14.711Z",
"url": "https://stspg.io/n02b1sszb26t"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-13T12:30:53Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-12T17:47:45.848Z",
"resolved_inferred": false,
"started_at": "2026-09-12T15:02:31.175Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption. (SA-EAST-1)",
"updated_at": "2026-09-12T17:47:45.861Z",
"url": "https://stspg.io/vh9n0x64qczb"
},
{
"body": "The data processing backlog is cleared, and entitlement search functionality is now fully restored.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T20:40:55.963Z",
"resolved_inferred": false,
"started_at": "2026-09-09T21:32:21.029Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption. (US-EAST-1)",
"updated_at": "2026-09-11T20:40:55.978Z",
"url": "https://stspg.io/dfz4j2mjmvcj"
},
{
"body": "The SailPoint team has mitigated the service disruption with ISC",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T12:52:08.134Z",
"resolved_inferred": false,
"started_at": "2026-09-08T12:08:48.148Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption",
"updated_at": "2026-09-08T12:52:08.150Z",
"url": "https://stspg.io/kbvp3zlx3qv9"
},
{
"body": "We have mitigated the service disruption with ISC.",
"first_seen": "2026-09-04T17:10:49Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T22:13:26.765Z",
"resolved_inferred": false,
"started_at": "2026-09-04T16:56:37.454Z",
"state": "resolved",
"title": "ISC is currently experiencing a service disruption",
"updated_at": "2026-09-09T21:33:12.873Z",
"url": "https://stspg.io/rdqqbtvffv8r"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-03T23:48:23.847Z",
"resolved_inferred": false,
"started_at": "2026-09-03T22:29:49.262Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption.",
"updated_at": "2026-09-03T23:48:23.879Z",
"url": "https://stspg.io/r4s0l1lznryh"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-03T05:00:22.803Z",
"resolved_inferred": false,
"started_at": "2026-09-02T10:42:23.000Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption.",
"updated_at": "2026-09-03T05:00:22.823Z",
"url": "https://stspg.io/89f285mmt7j7"
},
{
"body": "This incident is resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-31T21:00:05.521Z",
"resolved_inferred": false,
"started_at": "2026-08-31T20:08:58.990Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption",
"updated_at": "2026-08-31T21:00:05.541Z",
"url": "https://stspg.io/rk23405jr1nh"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-31T19:56:56.210Z",
"resolved_inferred": false,
"started_at": "2026-08-31T19:40:25.970Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption",
"updated_at": "2026-08-31T19:56:56.230Z",
"url": "https://stspg.io/nzxpdqydl7s6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-27T19:09:34.256Z",
"resolved_inferred": false,
"started_at": "2026-08-27T12:29:23.993Z",
"state": "resolved",
"title": "NERM is currently experiencing a service disruption.",
"updated_at": "2026-08-27T19:09:34.268Z",
"url": "https://stspg.io/yw7fz3fqcb03"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-24T14:40:36.228Z",
"resolved_inferred": false,
"started_at": "2026-08-24T13:22:44.017Z",
"state": "resolved",
"title": "NERM is currently experiencing a service disruption.",
"updated_at": "2026-08-24T14:40:36.244Z",
"url": "https://stspg.io/r01p6z5w1h2b"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T16:25:58.776Z",
"resolved_inferred": false,
"started_at": "2026-08-18T13:51:48.000Z",
"state": "resolved",
"title": "NERM is currently experiencing a service disruption.",
"updated_at": "2026-08-18T16:25:58.788Z",
"url": "https://stspg.io/0ks30b23r52v"
},
{
"body": "Our engineering team has successfully resolved the issue affecting Virtual Appliances (VAs) for customers in the us-east-1 region who utilize the Canal secure tunnel VPN configuration.\nTo fully restore your connectivity, action is required on your part. \nOur team has issued updated SSL Certificates that must be applied to your configuration.  Please download the certificates from https://community.sailpoint.com/t5/IdentityNow-Connectors/Virtual-Appliance-Network-Tunnel-Configuration/ta-p/274648 and follow the instructions.\nPlease note: if you have recently downloaded the certificate bundle before, you may need to clear your browser cache to get the updated files. If you have completed the steps above and are still experiencing issues, please open a support ticket.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-20T05:43:50.000Z",
"resolved_inferred": false,
"started_at": "2026-07-20T05:10:07.967Z",
"state": "resolved",
"title": "Virtual Appliances (VAs) for a subset of customers are currently experiencing a service disruption",
"updated_at": "2026-07-20T05:44:52.245Z",
"url": "https://stspg.io/1gd7bqc991c5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-07T19:53:50.902Z",
"resolved_inferred": false,
"started_at": "2026-07-07T19:34:13.340Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption.",
"updated_at": "2026-07-07T19:53:50.920Z",
"url": "https://stspg.io/6n24p1ctv3fv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-07T15:35:26.699Z",
"resolved_inferred": false,
"started_at": "2026-07-07T14:59:17.023Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption.",
"updated_at": "2026-07-07T15:35:26.715Z",
"url": "https://stspg.io/gwqtt78yb5p5"
},
{
"body": "A third-party provider has applied a fix on their infrastructure and the issue is now mitigated.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-22T15:14:14.804Z",
"resolved_inferred": false,
"started_at": "2026-06-22T14:48:56.665Z",
"state": "resolved",
"title": "Identity Security Cloud is intermittently experiencing a service disruption.",
"updated_at": "2026-06-22T15:14:14.819Z",
"url": "https://stspg.io/p8923nsktqwx"
},
{
"body": "This incident is now resolved. Our engineering teams have resolved the core issue and the resulting backlog is fully processed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-19T23:08:23.208Z",
"resolved_inferred": false,
"started_at": "2026-06-16T19:23:10.317Z",
"state": "resolved",
"title": "Search Degraded in US-East-1",
"updated_at": "2026-06-19T23:08:23.223Z",
"url": "https://stspg.io/xdynmm69n53f"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-03T20:47:59.695Z",
"resolved_inferred": false,
"started_at": "2026-06-03T13:57:02.000Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing an issue while loading identities",
"updated_at": "2026-06-03T20:47:59.709Z",
"url": "https://stspg.io/6593qbqjb49t"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-22T18:47:35.258Z",
"resolved_inferred": false,
"started_at": "2026-05-22T13:07:13.000Z",
"state": "resolved",
"title": "Search is currently experiencing a service disruption.",
"updated_at": "2026-05-22T18:47:35.272Z",
"url": "https://stspg.io/nfw983n55vml"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-19T22:04:42.165Z",
"resolved_inferred": false,
"started_at": "2026-05-19T21:22:38.178Z",
"state": "resolved",
"title": "Entitlements is currently experiencing a service disruption in US-GOV-West-1",
"updated_at": "2026-05-19T22:04:46.634Z",
"url": "https://stspg.io/xtt89px1b5f1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-12T16:06:49.979Z",
"resolved_inferred": false,
"started_at": "2026-05-12T15:28:48.532Z",
"state": "resolved",
"title": "Access Request is currently experiencing a service disruption.",
"updated_at": "2026-05-12T16:06:49.997Z",
"url": "https://stspg.io/63szjdkl2byt"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-20T21:46:39.588Z",
"resolved_inferred": false,
"started_at": "2026-04-20T20:27:53.559Z",
"state": "resolved",
"title": "NERM is currently experiencing a service disruption in US-GOV-West-1",
"updated_at": "2026-04-20T21:46:46.927Z",
"url": "https://stspg.io/ljrb4kn8shwb"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-14T21:30:32.532Z",
"resolved_inferred": false,
"started_at": "2026-04-13T23:34:56.707Z",
"state": "resolved",
"title": "Entitlements are not reflected in searches after successful aggregation",
"updated_at": "2026-04-14T21:30:32.549Z",
"url": "https://stspg.io/wm67k2kfh99z"
},
{
"body": "The SailPoint team has mitigated the service disruption with AIC and ARMS",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-01T10:35:14.219Z",
"resolved_inferred": false,
"started_at": "2026-03-31T18:27:14.000Z",
"state": "resolved",
"title": "AIC and ARMS reporting is currently experiencing a service disruption.",
"updated_at": "2026-04-01T10:35:14.236Z",
"url": "https://stspg.io/yh6bmzhst0sq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-31T14:45:51.946Z",
"resolved_inferred": false,
"started_at": "2026-03-31T13:47:08.864Z",
"state": "resolved",
"title": "Access Intelligence Center is Currently unavailable.",
"updated_at": "2026-03-31T14:45:51.967Z",
"url": "https://stspg.io/51y6l1771ws6"
},
{
"body": "This incident has been resolved.  Customers that are still experiencing issues with their VA are encouraged to open a support case.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-26T15:38:31.763Z",
"resolved_inferred": false,
"started_at": "2026-03-26T14:30:53.844Z",
"state": "resolved",
"title": "Issues with Underlying Virtual Appliances in Multiple Regions",
"updated_at": "2026-03-26T15:38:31.783Z",
"url": "https://stspg.io/gwgq3j7d6svm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-20T07:34:57.937Z",
"resolved_inferred": false,
"started_at": "2026-03-20T07:13:52.689Z",
"state": "resolved",
"title": "Entitlement is currently experiencing a service disruption.",
"updated_at": "2026-03-20T07:34:57.957Z",
"url": "https://stspg.io/rk8zds14wpw8"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-20T05:12:16.542Z",
"resolved_inferred": false,
"started_at": "2026-03-19T19:11:06.521Z",
"state": "resolved",
"title": "Entitlement search is currently experiencing a service disruption.",
"updated_at": "2026-03-20T05:12:16.561Z",
"url": "https://stspg.io/0s00pt52lyk9"
},
{
"body": "This issue has been mitigated.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-12T18:37:50.811Z",
"resolved_inferred": false,
"started_at": "2026-03-12T18:19:02.924Z",
"state": "resolved",
"title": "Access Request 5xx errors",
"updated_at": "2026-03-12T18:37:50.827Z",
"url": "https://stspg.io/2rxzyjwn4hld"
},
{
"body": "At this time we are removing the public facing status page for this incident.  The provider has done the same and are providing impacted customers direct communication.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-12T17:25:04.678Z",
"resolved_inferred": false,
"started_at": "2026-03-01T13:23:57.576Z",
"state": "resolved",
"title": "ME-Central Region currently experiencing service disruptions  due to provider outage for this region.",
"updated_at": "2026-03-12T17:25:04.699Z",
"url": "https://stspg.io/zltpfzrs50xt"
},
{
"body": "The SailPoint team has mitigated the service disruption with Identity Security Cloud staging environment.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-25T11:43:34.244Z",
"resolved_inferred": false,
"started_at": "2026-02-25T03:35:16.756Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption",
"updated_at": "2026-02-25T11:43:34.262Z",
"url": "https://stspg.io/15grcg9f9jdz"
},
{
"body": "The SailPoint team has mitigated the service disruption with Identity Security Cloud.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-25T00:01:03.792Z",
"resolved_inferred": false,
"started_at": "2026-02-24T23:38:31.978Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption",
"updated_at": "2026-02-25T00:01:03.807Z",
"url": "https://stspg.io/8xxqwqjfc9dx"
},
{
"body": "The SailPoint team has mitigated the service disruption with Identity Security Cloud.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-24T15:32:03.697Z",
"resolved_inferred": false,
"started_at": "2026-02-24T14:16:00.042Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption.",
"updated_at": "2026-02-24T15:32:03.716Z",
"url": "https://stspg.io/2vvy6tby2qsz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-11T14:00:10.539Z",
"resolved_inferred": false,
"started_at": "2026-02-11T13:13:59.461Z",
"state": "resolved",
"title": "ISC is currently experiencing a service disruption.",
"updated_at": "2026-02-11T14:00:10.556Z",
"url": "https://stspg.io/bzqh1mznf5xn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-06T17:36:30.154Z",
"resolved_inferred": false,
"started_at": "2026-02-06T13:20:28.616Z",
"state": "resolved",
"title": "Entitlement searches are returning some blank data",
"updated_at": "2026-02-06T17:36:30.170Z",
"url": "https://stspg.io/wx1n9pt96cks"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-04T19:41:01.298Z",
"resolved_inferred": false,
"started_at": "2026-02-04T18:09:05.138Z",
"state": "resolved",
"title": "ISC is currently experiencing a service disruption",
"updated_at": "2026-02-04T19:41:01.316Z",
"url": "https://stspg.io/d5ln001q1mqr"
},
{
"body": "The SailPoint team has mitigated the service disruption with SAML authentication in the Identity Security Cloud staging environment.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-04T09:52:04.946Z",
"resolved_inferred": false,
"started_at": "2026-02-04T09:25:53.000Z",
"state": "resolved",
"title": "Identity Security Cloud staging environment is currently experiencing a service disruption due to a failure in SAML authentication.",
"updated_at": "2026-02-04T09:52:04.960Z",
"url": "https://stspg.io/rx108vzhlbwt"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-03T19:15:59.357Z",
"resolved_inferred": false,
"started_at": "2026-02-03T17:54:59.157Z",
"state": "resolved",
"title": "The ISC UI is currently experiencing a service disruption",
"updated_at": "2026-02-03T19:15:59.375Z",
"url": "https://stspg.io/pybt8zd49845"
},
{
"body": "The SailPoint team has mitigated the service disruption with NERM.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-03T05:18:52.105Z",
"resolved_inferred": false,
"started_at": "2026-02-03T04:25:08.353Z",
"state": "resolved",
"title": "NERM is currently experiencing a service disruption",
"updated_at": "2026-02-03T05:18:52.120Z",
"url": "https://stspg.io/99sp722xf4k5"
},
{
"body": "The SailPoint team has mitigated the service disruption with Identity Security Cloud Production Tenant.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-02T14:15:09.370Z",
"resolved_inferred": false,
"started_at": "2026-02-02T08:38:53.000Z",
"state": "resolved",
"title": "Identity Security Cloud Production Tenant is currently experiencing a service disruption.",
"updated_at": "2026-02-02T15:46:55.597Z",
"url": "https://stspg.io/zghddpkz6z0c"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-29T15:12:37.547Z",
"resolved_inferred": false,
"started_at": "2026-01-28T23:50:23.277Z",
"state": "resolved",
"title": "Performance degradation in the US-East-1 region",
"updated_at": "2026-01-29T15:12:37.564Z",
"url": "https://stspg.io/rr9nyf0csgth"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-27T16:51:17.761Z",
"resolved_inferred": false,
"started_at": "2026-01-27T13:23:44.000Z",
"state": "resolved",
"title": "Search and Identity Profiles in the staging us-east-1 environment is experiencing a service degradation",
"updated_at": "2026-01-27T16:51:17.778Z",
"url": "https://stspg.io/3qg6krt0vzw0"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-26T19:54:35.329Z",
"resolved_inferred": false,
"started_at": "2026-01-26T18:55:19.227Z",
"state": "resolved",
"title": "Login is currently experiencing a service disruption.",
"updated_at": "2026-01-26T19:54:35.345Z",
"url": "https://stspg.io/4t532zk7mj7h"
},
{
"body": "We have confirmed that search functionality and data delivery for US-East-1 are now within expected operational parameters. Although some background data processing remains underway, it is no longer impacting general service availability. We are transitioning this incident to a resolved state as we return to normal operations.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-29T17:41:02.227Z",
"resolved_inferred": false,
"started_at": "2026-01-23T20:20:58.542Z",
"state": "resolved",
"title": "Search is experiencing a service degradation where search may be returning stale search results",
"updated_at": "2026-01-29T17:41:02.245Z",
"url": "https://stspg.io/lgbj73mtk190"
},
{
"body": "The SailPoint team has mitigated the service disruption affecting the Separation of Duties policy in Identity Security Cloud.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-23T12:14:17.052Z",
"resolved_inferred": false,
"started_at": "2026-01-23T10:07:48.498Z",
"state": "resolved",
"title": "Identity Security Cloud is currently facing a service disruption that is affecting the separation of duties policy.",
"updated_at": "2026-01-23T12:14:17.070Z",
"url": "https://stspg.io/prk1l199xdcq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-21T01:39:53.490Z",
"resolved_inferred": false,
"started_at": "2026-01-20T11:50:55.058Z",
"state": "resolved",
"title": "Entitlement Aggregation is currently experiencing a service degradation impacting the Search process",
"updated_at": "2026-01-21T01:39:53.507Z",
"url": "https://stspg.io/n2g1r3d6kz17"
},
{
"body": "This issue has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-12T13:41:12.241Z",
"resolved_inferred": false,
"started_at": "2026-01-12T09:50:50.816Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption",
"updated_at": "2026-01-12T13:41:12.260Z",
"url": "https://stspg.io/cl64k3wvsspv"
},
{
"body": "The ISC Account Aggregations in sandbox has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-09T16:32:06.076Z",
"resolved_inferred": false,
"started_at": "2026-01-09T12:44:45.129Z",
"state": "resolved",
"title": "ISC Account Aggregations in sandbox is currently experiencing a service disruption",
"updated_at": "2026-01-09T16:32:06.094Z",
"url": "https://stspg.io/q988m1f3vfgw"
},
{
"body": "The SailPoint team has mitigated the service disruption with Entitlement Aggregation.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-16T14:58:11.099Z",
"resolved_inferred": false,
"started_at": "2025-12-16T12:09:13.688Z",
"state": "resolved",
"title": "Entitlement Aggregation is currently experiencing a service disruption.",
"updated_at": "2025-12-16T14:58:11.117Z",
"url": "https://stspg.io/ms13v4rd1qbl"
},
{
"body": "The SailPoint team has mitigated the service disruption with Identity Security Cloud.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-12T10:05:22.055Z",
"resolved_inferred": false,
"started_at": "2025-12-12T08:59:10.280Z",
"state": "resolved",
"title": "IdentityNow is currently experiencing a service disruption.",
"updated_at": "2025-12-12T10:05:22.076Z",
"url": "https://stspg.io/zl7y2vxn6yzf"
},
{
"body": "The SailPoint team has mitigated the service disruption with ARM.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2025-12-08T12:20:17.808Z",
"resolved_inferred": false,
"started_at": "2025-12-08T08:37:58.922Z",
"state": "resolved",
"title": "ARM is currently experiencing a service disruption.",
"updated_at": "2025-12-08T12:20:17.824Z",
"url": "https://stspg.io/pvxmgwp7xg61"
},
{
"body": "A third party provider was having issues, causing our interface to fail. The vendor resolved the issue on their side",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2025-12-05T09:16:50.227Z",
"resolved_inferred": false,
"started_at": "2025-12-05T09:13:42.414Z",
"state": "resolved",
"title": "Identity Security Cloud is currently experiencing a service disruption.",
"updated_at": "2025-12-05T09:17:16.424Z",
"url": "https://stspg.io/nssr2kwy4zrl"
},
{
"body": "The service disruption impacting the FedRAMP environment has been Mitigated.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2025-11-18T21:37:04.745Z",
"resolved_inferred": false,
"started_at": "2025-11-18T15:25:34.892Z",
"state": "resolved",
"title": "The Fedramp environment is currently experiencing a service disruption.",
"updated_at": "2025-11-18T21:37:04.764Z",
"url": "https://stspg.io/5gw1j5ngkrwk"
},
{
"body": "The SailPoint team has mitigated the service disruption with ARM.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-04T15:18:55Z",
"resolved_at": "2025-11-07T19:13:30.006Z",
"resolved_inferred": false,
"started_at": "2025-11-07T17:52:55.066Z",
"state": "resolved",
"title": "ARM is currently experiencing a service disruption.",
"updated_at": "2025-11-07T19:13:34.878Z",
"url": "https://stspg.io/5r6bn74knlql"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2025-11-11T18:34:45.629Z",
"resolved_inferred": false,
"started_at": "2025-11-03T19:21:27.838Z",
"state": "resolved",
"title": "Workday connector aggregations are currently experiencing issues.",
"updated_at": "2025-11-11T18:34:45.651Z",
"url": "https://stspg.io/yv51wn5qydk8"
}
]
}