{
"vendor": "Sinch",
"slug": "sinch",
"platform": "statuspage",
"status_url": "https://status.sinch.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident has been resolved.\nIncident Start Time: 2026-09-16 03:44 UTC\nIncident End Time: 2026-09-16 04:58 UTC",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-16T07:20:11.750Z",
"resolved_inferred": false,
"started_at": "2026-09-16T04:18:30.636Z",
"state": "resolved",
"title": "Delivery Issue Paraguay - Tigo",
"updated_at": "2026-09-16T07:20:11.767Z",
"url": "https://stspg.io/k47cdj15v1ff"
},
{
"body": "The incident has been resolved.\n\nIncident Start Time: 2026-09-15 16:13 UTC\nIncident End Time: 2026-09-16 08:35 UTC",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-16T09:22:48.988Z",
"resolved_inferred": false,
"started_at": "2026-09-15T16:41:34.319Z",
"state": "resolved",
"title": "Delivery Issue Cambodia - Smart Axiata",
"updated_at": "2026-09-16T09:22:49.005Z",
"url": "https://stspg.io/5hvkwsyn5sfp"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-14T12:29:13Z",
"impact": "maintenance",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-15T12:28:18Z",
"resolved_inferred": true,
"started_at": "2026-09-14T12:00:00.000Z",
"state": "maintenance",
"title": "ES Market Service Reminder",
"updated_at": "2026-09-14T12:00:12.769Z",
"url": "https://stspg.io/lpskv0r6s0q8"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-12 20:53 UTC\nIncident End Time: 2026-09-12 22:36 UTC",
"first_seen": "2026-09-13T12:30:53Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-12T23:23:36.502Z",
"resolved_inferred": false,
"started_at": "2026-09-12T21:45:49.585Z",
"state": "resolved",
"title": "Delivery Issue Bolivia - Tigo",
"updated_at": "2026-09-12T23:23:36.516Z",
"url": "https://stspg.io/7r94s7n2gbsz"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-12 19:34 UTC\nIncident End Time: 2026-09-13 01:52 UTC",
"first_seen": "2026-09-13T12:30:53Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-13T04:56:36.585Z",
"resolved_inferred": false,
"started_at": "2026-09-12T19:53:22.570Z",
"state": "resolved",
"title": "Delivery Issue - Bouygues Telecom - France",
"updated_at": "2026-09-13T04:56:36.603Z",
"url": "https://stspg.io/ckcjbqyvhffw"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "maintenance",
"last_seen": "2026-09-11T12:29:42Z",
"resolved_at": "2026-09-12T12:30:15Z",
"resolved_inferred": true,
"started_at": "2026-09-11T12:30:00.000Z",
"state": "maintenance",
"title": "Campaigns Application Maintenance",
"updated_at": "2026-09-11T12:30:09.289Z",
"url": "https://stspg.io/41yvxv2mqph7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T07:32:58.594Z",
"resolved_inferred": false,
"started_at": "2026-09-10T07:26:29.154Z",
"state": "resolved",
"title": "Campaigns Stats are not available",
"updated_at": "2026-09-10T07:32:58.615Z",
"url": "https://stspg.io/lnjrtw95l578"
},
{
"body": "During the below time frame we experienced an issue with our Elastic SIP Trunking services in the US East region.\n\nIncident Start Time: 2026-09-09 14:34 UTC\nIncident End Time: 2026-09-09 14:42 UTC\n\nImpact: Customers may have experienced intermittent issues with non-completed calls on Elastic SIP Trunking\n\nWe sincerely apologize for any inconvenience this may have caused.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T14:30:00.000Z",
"resolved_inferred": false,
"started_at": "2026-09-09T14:30:00.000Z",
"state": "resolved",
"title": "Service Degradation - Elastic SIP Trunking - US East",
"updated_at": "2026-09-09T16:18:39.003Z",
"url": "https://stspg.io/c280t78x3rtz"
},
{
"body": "We are retroactively informing you of an incident affecting the Multi-Factor Authentication for the Sinch Customer Dashboard. \n\nImpact: Customers may have noticed issues receiving One-time passcodes for AT&T devices during the below timeframe.\n\nIncident Start Time: 2026-09-09 11:07 UTC\nIncident End Time: 2026-09-09 19:44 UTC",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T09:00:00.000Z",
"resolved_inferred": false,
"started_at": "2026-09-09T09:00:00.000Z",
"state": "resolved",
"title": "Sinch Post-Incident Notification - Customer Dashboard",
"updated_at": "2026-09-09T19:55:32.512Z",
"url": "https://stspg.io/6htzkmrq5v1b"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-09 04:13 UTC\nIncident End Time: 2026-09-09 07:14 UTC",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T07:22:55.602Z",
"resolved_inferred": false,
"started_at": "2026-09-09T04:47:03.003Z",
"state": "resolved",
"title": "US1 - Site Degradation",
"updated_at": "2026-09-09T07:22:55.622Z",
"url": "https://stspg.io/vd9r6hzb74kn"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-08 20:08 UTC\nIncident End Time: 2026-09-08 20:39 UTC",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T20:58:29.148Z",
"resolved_inferred": false,
"started_at": "2026-09-08T20:22:03.881Z",
"state": "resolved",
"title": "Delivery Issue Italy - Poste Mobile",
"updated_at": "2026-09-08T20:58:29.164Z",
"url": "https://stspg.io/fx224wsg514b"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-07 23:56 UTC\nIncident End Time: 2026-09-08 00:58 UTC",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T01:36:42.522Z",
"resolved_inferred": false,
"started_at": "2026-09-08T00:21:59.549Z",
"state": "resolved",
"title": "Delivery Issue Mexico - AT&T",
"updated_at": "2026-09-08T01:36:42.537Z",
"url": "https://stspg.io/r9tk1b8h85wd"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-07 14:17 UTC\nIncident End Time: 2026-09-08 07:52 UTC",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T09:10:00.386Z",
"resolved_inferred": false,
"started_at": "2026-09-07T15:12:06.143Z",
"state": "resolved",
"title": "Delivery Issue - Romania",
"updated_at": "2026-09-08T09:10:00.403Z",
"url": "https://stspg.io/rw9qnn5nxlnb"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-04T07:16:22Z",
"resolved_at": "2026-09-04T08:14:10Z",
"resolved_inferred": true,
"started_at": "2026-09-04T07:00:00.000Z",
"state": "maintenance",
"title": "Campaigns Application Maintenance",
"updated_at": "2026-09-04T07:00:09.215Z",
"url": "https://stspg.io/xrrmdkn2bdvt"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-04T10:17:20Z",
"resolved_at": "2026-09-04T11:14:03Z",
"resolved_inferred": true,
"started_at": "2026-09-04T03:00:00.000Z",
"state": "maintenance",
"title": "External Maintenance - United States - T-Mobile",
"updated_at": "2026-09-04T03:00:08.042Z",
"url": "https://stspg.io/hr7hr04p6ssh"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-03 20:00 UTC\nIncident End Time: 2026-09-04 04:04 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T05:05:31.577Z",
"resolved_inferred": false,
"started_at": "2026-09-04T02:07:06.607Z",
"state": "resolved",
"title": "Service Degradation - Conversation API WhatsApp - BR",
"updated_at": "2026-09-04T05:05:31.596Z",
"url": "https://stspg.io/s51b7pk2qcdr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T14:33:25.976Z",
"resolved_inferred": false,
"started_at": "2026-09-03T21:43:13.702Z",
"state": "resolved",
"title": "Interruption of Stats database",
"updated_at": "2026-09-04T14:33:25.991Z",
"url": "https://stspg.io/zg9z093y8mqc"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-02 08:12 UTC\nIncident End Time:  2026-09-02 13:55 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T15:03:55.165Z",
"resolved_inferred": false,
"started_at": "2026-09-02T13:55:45.480Z",
"state": "resolved",
"title": "Sinch Incident - FaxAPI",
"updated_at": "2026-09-02T15:03:55.178Z",
"url": "https://stspg.io/v0km5x9zjsnp"
},
{
"body": "This incident has been resolved. \n\nIncident Start Time: 2026-09-02 09:45 UTC\nIncident End Time: 2026-09-02 12:09 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T12:19:45.819Z",
"resolved_inferred": false,
"started_at": "2026-09-02T10:49:23.526Z",
"state": "resolved",
"title": "Sinch Engage - Bulk Messaging -  Degradation",
"updated_at": "2026-09-02T12:19:45.834Z",
"url": "https://stspg.io/flz641sg7s89"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-02 08:40 UTC\nIncident End Time: 2026-09-02 10:35 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T12:10:29.223Z",
"resolved_inferred": false,
"started_at": "2026-09-02T10:21:05.037Z",
"state": "resolved",
"title": "Delivery Issue Spain",
"updated_at": "2026-09-02T12:10:29.240Z",
"url": "https://stspg.io/vv2yyjzs0jgn"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-28 19:40 UTC\nIncident End Time: 2026-08-28 20:40 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-28T21:37:33.400Z",
"resolved_inferred": false,
"started_at": "2026-08-28T20:02:10.693Z",
"state": "resolved",
"title": "Delivery Issue United Kingdom - Lycamobile",
"updated_at": "2026-08-28T21:37:33.421Z",
"url": "https://stspg.io/g0181k1p848f"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-28 19:18 UTC\nIncident End Time: 2026-08-29 14:07 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-29T16:31:50.336Z",
"resolved_inferred": false,
"started_at": "2026-08-28T19:39:33.767Z",
"state": "resolved",
"title": "Delivery Issue Kuwait - Ooredoo",
"updated_at": "2026-08-29T16:31:50.351Z",
"url": "https://stspg.io/3mkh5d2gpfgr"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-27 20:50 UTC\n\nIncident End Time: 2026-08-28 02:27 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-28T02:49:40.808Z",
"resolved_inferred": false,
"started_at": "2026-08-27T21:41:22.643Z",
"state": "resolved",
"title": "Delivery Issue Djibouti - Evatis",
"updated_at": "2026-08-28T02:49:40.822Z",
"url": "https://stspg.io/pl1bdjdkwyp3"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-27 00:20 UTC\nIncident End Time: 2026-08-27 03:35 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-27T04:48:33.101Z",
"resolved_inferred": false,
"started_at": "2026-08-27T02:54:52.488Z",
"state": "resolved",
"title": "Service Degradation - Verification - Okta integration",
"updated_at": "2026-08-27T04:48:33.117Z",
"url": "https://stspg.io/rbxbf8cjjm37"
},
{
"body": "This incident has been resolved.\n\nIncident start time: 2026-08-26 20:32 UTC\nIncident end time: 2026-08-27 05:09 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-27T11:05:55.103Z",
"resolved_inferred": false,
"started_at": "2026-08-26T22:47:07.337Z",
"state": "resolved",
"title": "Service Degradation - Customer Dashboard",
"updated_at": "2026-08-27T11:05:55.120Z",
"url": "https://stspg.io/bl5lg0b294nl"
},
{
"body": "This incident has been resolved. \n\nIncident Start Time: 2026-08-26 12:10 UTC\nIncident End Time: 2026-08-26 15:30 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-26T16:26:39.012Z",
"resolved_inferred": false,
"started_at": "2026-08-26T14:50:38.797Z",
"state": "resolved",
"title": "Sinch Engage - WhatsApp Campaigns - Degradation",
"updated_at": "2026-08-26T16:26:39.027Z",
"url": "https://stspg.io/y5tmc5gn3xbd"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-25 18:49 UTC\nIncident End Time: 2026-08-25 21:27 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-25T23:02:49.598Z",
"resolved_inferred": false,
"started_at": "2026-08-25T19:30:58.583Z",
"state": "resolved",
"title": "Delivery Issue Germany - 1&1",
"updated_at": "2026-08-25T23:02:49.618Z",
"url": "https://stspg.io/l85dmkdg6q2z"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-24 10:00 UTC\nIncident Restoration Time: 2026-08-24 10:55 UTC\nIncident End Time: 2026-08-24 12:25 UTC\n\nShould you experience any issues establishing SMPP connections after the incident, kindly attempt to restart the binds/connections.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-24T13:08:26.122Z",
"resolved_inferred": false,
"started_at": "2026-08-24T10:25:08.690Z",
"state": "resolved",
"title": "US1 & US7 - Site Degradation",
"updated_at": "2026-08-24T13:08:26.142Z",
"url": "https://stspg.io/7bb25kb0xdx9"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-22 14:11 UTC\n\nIncident End Time: 2026-08-22 17:21 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-22T18:22:21.165Z",
"resolved_inferred": false,
"started_at": "2026-08-22T15:11:51.583Z",
"state": "resolved",
"title": "Delivery Issue Bulgaria - Vivacom",
"updated_at": "2026-08-22T18:22:21.183Z",
"url": "https://stspg.io/prkqv9n1zjdv"
},
{
"body": "This incident has been resolved.\n\n Incident Start Time: 2026-08-21 07:02  UTC\n Incident End Time: 2026-08-21 11:24  UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-21T12:31:02.476Z",
"resolved_inferred": false,
"started_at": "2026-08-21T08:06:45.217Z",
"state": "resolved",
"title": "Delivery Issue Philippines - Globe Telecom",
"updated_at": "2026-08-21T12:31:02.495Z",
"url": "https://stspg.io/9dy1xh59x2y1"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-20 02:44 UTC\nIncident End Time: 2026-09-01 07:47 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-02T03:56:35.381Z",
"resolved_inferred": false,
"started_at": "2026-08-20T05:28:32.304Z",
"state": "resolved",
"title": "Delivery Issue Canada - ICE Wireles",
"updated_at": "2026-09-02T03:56:35.401Z",
"url": "https://stspg.io/qgjl3tfx1tjj"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-18 13:32 UTC\nIncident End Time: 2026-08-18 15:22 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T15:30:59.213Z",
"resolved_inferred": false,
"started_at": "2026-08-18T14:52:31.346Z",
"state": "resolved",
"title": "Sinch Engage - Web portal degradation",
"updated_at": "2026-08-18T15:30:59.226Z",
"url": "https://stspg.io/dr47x3f6j9wh"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-18 09:23 UTC\n\nIncident End Time: 2026-08-18 12:04 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T13:01:19.303Z",
"resolved_inferred": false,
"started_at": "2026-08-18T10:40:56.142Z",
"state": "resolved",
"title": "Delivery Issue - United Kingdom - Lycamobile UK",
"updated_at": "2026-08-18T13:01:19.315Z",
"url": "https://stspg.io/257s9z7nxl56"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-17 21:26 UTC\n\nIncident End Time: 2026-08-17 23:29 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T05:35:00.889Z",
"resolved_inferred": false,
"started_at": "2026-08-18T00:32:14.176Z",
"state": "resolved",
"title": "Delivery Issue French Guiana - Free Caraibe",
"updated_at": "2026-08-18T05:35:00.903Z",
"url": "https://stspg.io/fzs6cmcff8r7"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-17 21:26 UTC\n\nIncident End Time: 2026-08-18 09:16 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T11:00:00.974Z",
"resolved_inferred": false,
"started_at": "2026-08-18T00:08:17.991Z",
"state": "resolved",
"title": "Delivery Issue Martinique - Free Caraibe",
"updated_at": "2026-08-18T11:00:00.991Z",
"url": "https://stspg.io/g60xg0v038bz"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-17 21:26 UTC\n\nIncident End Time: 2026-08-18 09:16 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T10:59:16.102Z",
"resolved_inferred": false,
"started_at": "2026-08-18T00:04:17.167Z",
"state": "resolved",
"title": "Delivery Issue Guadeloupe - Free Caraibe",
"updated_at": "2026-08-18T10:59:16.120Z",
"url": "https://stspg.io/lg8wgzn88crk"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-16 17:58 UTC\nIncident End Time: 2026-08-17 02:45 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-17T14:34:50.624Z",
"resolved_inferred": false,
"started_at": "2026-08-16T20:43:55.583Z",
"state": "resolved",
"title": "Service Degradation - REST API - US",
"updated_at": "2026-08-17T14:34:50.641Z",
"url": "https://stspg.io/h13713dnrm0h"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-14 09:36 UTC\n\nIncident End Time: 2026-08-14 10:12 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-14T11:13:36.578Z",
"resolved_inferred": false,
"started_at": "2026-08-14T09:57:04.927Z",
"state": "resolved",
"title": "Delivery Issue - United Kingdom - O2 UK",
"updated_at": "2026-08-14T11:13:36.598Z",
"url": "https://stspg.io/gnhvm36r9g23"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-14 07:44 UTC\nIncident End Time: 2026-08-14 09:27 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-14T09:32:24.769Z",
"resolved_inferred": false,
"started_at": "2026-08-14T08:13:31.916Z",
"state": "resolved",
"title": "Delivery Issue Sweden - Telia",
"updated_at": "2026-08-14T09:32:24.786Z",
"url": "https://stspg.io/f0s12mvnjz56"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-14 00:25 UTC\nIncident End Time: 2026-08-14 02:25 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-14T02:51:34.760Z",
"resolved_inferred": false,
"started_at": "2026-08-14T00:51:06.515Z",
"state": "resolved",
"title": "Delivery Issue Colombia - Telefonica",
"updated_at": "2026-08-14T02:51:34.773Z",
"url": "https://stspg.io/hq5903vdgfj6"
},
{
"body": "Please be advised that we experienced a short service interruption with the Sinch Number Lookup API service. Requests received a 500 response to number lookup API requests. The incident is now resolved and impact times were 21:10 - 21:29. All services are now restored.\n\nWe sincerely apologize for any inconvenience this may cause and appreciate your understanding as we close out this incident.\nFor further information or assistance, please contact us at support@sinch.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-13T22:05:59.517Z",
"resolved_inferred": false,
"started_at": "2026-08-13T22:05:59.454Z",
"state": "resolved",
"title": "Service Degradation \u2013 Number Lookups \u2013 All Regions",
"updated_at": "2026-08-13T22:05:59.526Z",
"url": "https://stspg.io/yzmd68ngm386"
},
{
"body": "Dear client,\n\nWe are writing to retroactively inform you that we experienced a temporary degradation on our AU1 Site.\n\nIncident Start Time: 2026-08-13 12:14 UTC\nIncident End Time: 2026-08-13 12:50 UTC\n\n\u2028Customers may have experienced short term connectivity issues, Missing/Delayed MTs/MOs during the incident period.\n\nIf you have any questions, please contact support@sinch.com.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-13T10:14:00.000Z",
"resolved_inferred": false,
"started_at": "2026-08-13T10:14:00.000Z",
"state": "resolved",
"title": "Service Degradation - AU1 Site - Retroactive",
"updated_at": "2026-08-13T13:50:06.162Z",
"url": "https://stspg.io/xcf2qyrdrl6t"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-13 09:30 UTC\n\nIncident Restoration Time: 2026-08-13 10:12 UTC\n\nIncident End Time: 2026-08-13 10:30 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-13T11:38:08.272Z",
"resolved_inferred": false,
"started_at": "2026-08-13T10:04:20.828Z",
"state": "resolved",
"title": "US1 & US7 - Site Degradation",
"updated_at": "2026-08-13T11:38:08.288Z",
"url": "https://stspg.io/y1xpgtmz1pdb"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-11 12:32 UTC\nIncident End Time: 2026-08-11 15:48 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-11T16:13:37.084Z",
"resolved_inferred": false,
"started_at": "2026-08-11T13:14:26.279Z",
"state": "resolved",
"title": "Delivery Issue France - Lebara",
"updated_at": "2026-08-11T16:13:37.105Z",
"url": "https://stspg.io/dfhg9tpw2t0j"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-08 20:18 UTC\n\nIncident End Time: 2026-08-08 18:42 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-08T20:30:38.969Z",
"resolved_inferred": false,
"started_at": "2026-08-08T19:10:30.768Z",
"state": "resolved",
"title": "Delivery Issue Mexico - AT&T Mexico",
"updated_at": "2026-08-08T20:30:38.984Z",
"url": "https://stspg.io/vbflsbt9612k"
},
{
"body": "This incident has been resolved. \n\nIncident Start Time: 2026-08-06 13:46 UTC\nIncident End Time: 2026-08-06 18:19 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-06T18:28:26.204Z",
"resolved_inferred": false,
"started_at": "2026-08-06T17:07:12.509Z",
"state": "resolved",
"title": "Sinch Engage - Platform Degradation",
"updated_at": "2026-08-06T18:28:26.219Z",
"url": "https://stspg.io/f27c86yvv9cv"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-06 03:04 UTC\nIncident End Time: 2026-08-06 04:14 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-06T04:23:36.122Z",
"resolved_inferred": false,
"started_at": "2026-08-06T03:27:17.979Z",
"state": "resolved",
"title": "Delivery Issue Paraguay - Tigo",
"updated_at": "2026-08-06T04:23:36.141Z",
"url": "https://stspg.io/km7frl61hm6s"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-04 22:50 UTC\nIncident End Time: 2026-08-05 01:02 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-05T01:30:05.219Z",
"resolved_inferred": false,
"started_at": "2026-08-05T00:26:20.173Z",
"state": "resolved",
"title": "Delivery Issue Guernsey - Sure Guernsey",
"updated_at": "2026-08-05T01:30:05.238Z",
"url": "https://stspg.io/x06x9s4c5rk1"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-03 21:53 UTC\nIncident End Time: 2026-08-04 03:30 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-04T04:17:46.000Z",
"resolved_inferred": false,
"started_at": "2026-08-04T00:14:53.080Z",
"state": "resolved",
"title": "Delivery Issue Germany - O2 Germany",
"updated_at": "2026-08-04T04:18:03.552Z",
"url": "https://stspg.io/m4cvv3mb0bfn"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-03 15:19 UTC\nIncident End Time: 2026-08-03 16:29 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-03T17:12:59.524Z",
"resolved_inferred": false,
"started_at": "2026-08-03T15:53:22.577Z",
"state": "resolved",
"title": "Delivery Issue - Ooredoo Kuwait",
"updated_at": "2026-08-03T17:12:59.543Z",
"url": "https://stspg.io/jwy4j2xkvgt8"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-08-02 22:42 UTC\nIncident End Time: 2026-08-02 23:18 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-03T00:07:45.438Z",
"resolved_inferred": false,
"started_at": "2026-08-02T23:10:05.842Z",
"state": "resolved",
"title": "Delivery Issue Costa Rica - Telefonica",
"updated_at": "2026-08-03T00:07:45.459Z",
"url": "https://stspg.io/j2xnfwtf67c1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-04T04:13:41.831Z",
"resolved_inferred": false,
"started_at": "2026-07-31T16:32:11.009Z",
"state": "resolved",
"title": "Delivery Issue Angola - Unitel",
"updated_at": "2026-08-04T04:13:41.847Z",
"url": "https://stspg.io/c34pkb5p4pnd"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-31 10:36 UTC\nIncident End Time: 2026-07-31 12:27 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-31T12:51:32.904Z",
"resolved_inferred": false,
"started_at": "2026-07-31T12:06:21.015Z",
"state": "resolved",
"title": "Sinch Engage - Inbox Degradation",
"updated_at": "2026-07-31T12:51:32.925Z",
"url": "https://stspg.io/84vsxm9nn299"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-30 17:59 UTC\nIncident End Time: 2026-07-31 01:08 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-31T03:45:01.799Z",
"resolved_inferred": false,
"started_at": "2026-07-30T20:42:23.789Z",
"state": "resolved",
"title": "Delivery Issue Angola - Africell",
"updated_at": "2026-07-31T03:45:01.812Z",
"url": "https://stspg.io/gnrz7jj3jhhj"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-29 19:10 UTC\nIncident End Time: 2026-07-29 22:14 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-07-29T22:59:02.480Z",
"resolved_inferred": false,
"started_at": "2026-07-29T19:59:02.288Z",
"state": "resolved",
"title": "Delivery Issue Angola - Africell",
"updated_at": "2026-07-29T22:59:02.500Z",
"url": "https://stspg.io/t57s74chwkt8"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-29 13:04 UTC\nIncident End Time: 2026-07-29 14:44 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-07-29T15:12:41.907Z",
"resolved_inferred": false,
"started_at": "2026-07-29T13:49:12.525Z",
"state": "resolved",
"title": "Delivery Issue Italy - Fastweb",
"updated_at": "2026-07-29T15:12:41.925Z",
"url": "https://stspg.io/hzyjkyv3z2zb"
},
{
"body": "The implemented fix has been deemed a success, This incident is now resolved. \n\nIncident Start Time: 2026-07-29 11:14 UTC\nIncident Restored Time: 2026-07-29 13:35 UTC\nIncident End Time: 2026-07-29 13:35 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2026-07-29T14:12:55.712Z",
"resolved_inferred": false,
"started_at": "2026-07-29T12:56:31.487Z",
"state": "resolved",
"title": "Service Outage - Chatlayer Voice Engine - US, EMEA",
"updated_at": "2026-07-29T14:12:55.726Z",
"url": "https://stspg.io/mhg7nn2vh90l"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-28 06:22 UTC\nIncident End Time: 2026-07-28 09:00 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2026-07-28T11:40:53.910Z",
"resolved_inferred": false,
"started_at": "2026-07-28T08:25:05.989Z",
"state": "resolved",
"title": "Delivery Issue Mexico - AT&T",
"updated_at": "2026-07-28T11:40:53.926Z",
"url": "https://stspg.io/6hbxjssrc074"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-25 01:46 UTC\nIncident End Time: 2026-07-25 04:57 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-07-25T06:27:52.963Z",
"resolved_inferred": false,
"started_at": "2026-07-25T02:25:22.746Z",
"state": "resolved",
"title": "Delivery Issue Brazil - Claro",
"updated_at": "2026-07-25T06:27:52.977Z",
"url": "https://stspg.io/qf0fvmfnv6fg"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-24 16:05 UTC\nIncident End Time: 2026-07-24 17:51 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-07-24T18:47:37.232Z",
"resolved_inferred": false,
"started_at": "2026-07-24T16:56:05.345Z",
"state": "resolved",
"title": "Delivery Issue Hungary - Telenor",
"updated_at": "2026-07-24T18:47:37.253Z",
"url": "https://stspg.io/4m9ntw4wr2qb"
},
{
"body": "This incident has been resolved.\n\nIncident End Time: 2026-07-23 06:40 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-07-23T06:46:40.181Z",
"resolved_inferred": false,
"started_at": "2026-07-23T06:09:32.000Z",
"state": "resolved",
"title": "Service Degradation - Customer Dashboard",
"updated_at": "2026-07-23T06:46:40.202Z",
"url": "https://stspg.io/hl1c97g9j8kz"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-20 21:15 UTC\nIncident End Time: 2026-07-21 02:12 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-07-21T03:21:44.880Z",
"resolved_inferred": false,
"started_at": "2026-07-20T21:48:39.841Z",
"state": "resolved",
"title": "Delivery Issue Djibouti - Evatis",
"updated_at": "2026-07-21T03:21:44.897Z",
"url": "https://stspg.io/bsns60zgybg0"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-20 04:34 UTC\nIncident End Time: 2026-07-20 12:31 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-07-20T12:33:45.997Z",
"resolved_inferred": false,
"started_at": "2026-07-20T05:03:11.362Z",
"state": "resolved",
"title": "Delivery Issue Italy - Fastweb",
"updated_at": "2026-07-20T12:33:46.014Z",
"url": "https://stspg.io/c14w5hkzqwhw"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-19 13:50 UTC\nIncident End Time: 2026-07-19 21:14 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-07-19T23:17:38.659Z",
"resolved_inferred": false,
"started_at": "2026-07-19T14:13:26.360Z",
"state": "resolved",
"title": "Delivery Issue Netherlands - Odido",
"updated_at": "2026-07-19T23:17:38.680Z",
"url": "https://stspg.io/992zvylv64jd"
},
{
"body": "This incident has been resolved.\n\nIncident Start Time: 2026-07-19 05:02 UTC\nIncident Start Time: 2026-07-19 23:43 UTC",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-07-20T00:06:57.157Z",
"resolved_inferred": false,
"started_at": "2026-07-19T09:27:32.990Z",
"state": "resolved",
"title": "Delivery Issue Brazil - Algar Telecom",
"updated_at": "2026-07-20T00:06:57.176Z",
"url": "https://stspg.io/klplzdr68fk7"
}
]
}