{
"vendor": "Sucuri",
"slug": "sucuri",
"platform": "statuspage",
"status_url": "https://status.sucuri.net",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "maintenance",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T12:00:00.000Z",
"state": "maintenance",
"title": "Website Security Dashboard Sign-In Platform Maintenance",
"updated_at": "2026-09-16T12:00:09.171Z",
"url": "https://stspg.io/n9mxtzfqlcqk"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-04T00:53:13.977Z",
"resolved_inferred": false,
"started_at": "2026-09-03T22:04:06.000Z",
"state": "resolved",
"title": "Degraded Performance on WAF Cluster 3",
"updated_at": "2026-09-04T00:53:13.993Z",
"url": "https://stspg.io/yjdny08x1xgn"
},
{
"body": "This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T18:20:21.634Z",
"resolved_inferred": false,
"started_at": "2026-04-23T16:55:06.195Z",
"state": "resolved",
"title": "SSL Issues",
"updated_at": "2026-04-23T18:20:21.648Z",
"url": "https://stspg.io/2rjwc77plflc"
},
{
"body": "This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-03T01:05:27.834Z",
"resolved_inferred": false,
"started_at": "2026-04-03T00:22:38.099Z",
"state": "resolved",
"title": "Change Propagation Delays within the UI",
"updated_at": "2026-04-03T01:05:27.850Z",
"url": "https://stspg.io/d9fw69qt1jcb"
},
{
"body": "Additional mitigations have restored traffic and latency to normal levels in the affected regions. We will continue routine monitoring. This incident is resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-06T21:06:06.453Z",
"resolved_inferred": false,
"started_at": "2026-04-02T08:19:12.187Z",
"state": "resolved",
"title": "Degraded Performance on Paris, Frankfurt, and London Regions",
"updated_at": "2026-04-06T21:06:06.470Z",
"url": "https://stspg.io/r1rkdbqv4qhq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-31T09:54:13.161Z",
"resolved_inferred": false,
"started_at": "2026-03-31T09:23:06.741Z",
"state": "resolved",
"title": "Degraded Performance on Paris & London regions",
"updated_at": "2026-03-31T09:54:13.179Z",
"url": "https://stspg.io/rqk4lxbmcjph"
},
{
"body": "Users whose traffic was served from our Dallas, Chicago, and San Jose Points of Presence (POPs) experienced redirect loops. Only a subset of customers who have the option to redirect would be affected. This was caused by cache configuration changes at those locations. We reverted those changes, redirect behavior returned to normal, and the issue is resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-18T15:39:50.928Z",
"resolved_inferred": false,
"started_at": "2026-03-18T15:39:50.882Z",
"state": "resolved",
"title": "Regional Issue with Web Request Redirect Loop",
"updated_at": "2026-03-18T15:39:50.939Z",
"url": "https://stspg.io/4qsr2hv0240j"
},
{
"body": "The London region has remained stable without any further issues. This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-04T16:48:28.999Z",
"resolved_inferred": false,
"started_at": "2026-03-04T13:27:05.891Z",
"state": "resolved",
"title": "Degraded Performance \u2013 London Region",
"updated_at": "2026-03-04T16:48:29.028Z",
"url": "https://stspg.io/5rqm6txlqnxw"
},
{
"body": "The issue affecting cluster 35 in the Paris and London regions has been resolved. All services have been restored to normal operation. This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-01T15:16:53.720Z",
"resolved_inferred": false,
"started_at": "2026-02-28T18:29:33.000Z",
"state": "resolved",
"title": "Degraded Performance on Paris & London regions",
"updated_at": "2026-03-01T15:16:53.736Z",
"url": "https://stspg.io/h1qhqk47t1fw"
},
{
"body": "Our network monitoring tools have detected some intermittent network issues impacting one of our Asia POPs, in Singapore region that has resulted in degraded performance.  The issue was localized only in that specific region and was related to some upstream network's issues outside our infra  It is already normalized, but our network engineering team are continuing to investigate the issue and monitoring everything. We apologize for any trouble experienced.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-26T21:44:31.928Z",
"resolved_inferred": false,
"started_at": "2026-02-26T16:36:54.603Z",
"state": "resolved",
"title": "APAC region - WAF/CDN intermittent connectivity issues",
"updated_at": "2026-02-26T21:44:31.946Z",
"url": "https://stspg.io/7y8r00fk448v"
},
{
"body": "Yesterday, February 23rd, around 2:00pm EST - our network monitoring tools have detected some intermittent network issues impacting one of our North America POPs, in west coast region that has resulted in degraded performance.  The issue was localized only in that specific region and was related to some upstream network's issues outside our infra  It is already normalized, but our network engineering team are continuing to investigate the issue and monitoring everything. We apologize for any trouble experienced.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-24T16:54:50.931Z",
"resolved_inferred": false,
"started_at": "2026-02-24T16:54:50.870Z",
"state": "resolved",
"title": "North America - West region - WAF/CDN intermittent connectivity issues",
"updated_at": "2026-02-24T16:54:50.944Z",
"url": "https://stspg.io/60zthktlz7cy"
},
{
"body": "The network related issue that was affecting Cluster 39 in the Paris (EU) region has been resolved and the IP is no longer blackholed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-07T08:02:41.380Z",
"resolved_inferred": false,
"started_at": "2026-02-06T23:50:04.625Z",
"state": "resolved",
"title": "Degraded Performance on WAF Cluster 39",
"updated_at": "2026-02-07T08:02:41.399Z",
"url": "https://stspg.io/5j6v3kdckksd"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-07T19:19:12.752Z",
"resolved_inferred": false,
"started_at": "2026-01-07T18:40:21.024Z",
"state": "resolved",
"title": "WAF1.0 Captcha Feature Issues",
"updated_at": "2026-01-07T19:19:12.770Z",
"url": "https://stspg.io/gj23rv131941"
},
{
"body": "This incident has been resolved. Thank you for your patience and understanding, if you are still having issues, please open a support ticket.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-10T15:34:02.383Z",
"resolved_inferred": false,
"started_at": "2025-12-09T12:11:21.738Z",
"state": "resolved",
"title": "WAF Dashboard Connectivity Issues",
"updated_at": "2025-12-10T15:34:02.402Z",
"url": "https://stspg.io/gl2cs0jjjmyc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-09T18:59:37.679Z",
"resolved_inferred": false,
"started_at": "2025-11-11T15:20:07.719Z",
"state": "resolved",
"title": "We are investigating where some allowlisted IP addresses are not being properly able to bypass and are being blocked by the firewall.",
"updated_at": "2025-12-09T18:59:37.697Z",
"url": "https://stspg.io/6m5l4frbch7l"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-11T04:35:43.371Z",
"resolved_inferred": false,
"started_at": "2025-11-11T03:37:15.281Z",
"state": "resolved",
"title": "WAF - Allowlisted IP's Blocked",
"updated_at": "2025-11-11T04:35:43.386Z",
"url": "https://stspg.io/6pqjq81sg5j7"
},
{
"body": "The PayPal checkout issue has been addressed. Normal functionality has been restored, and users can once again complete purchases using PayPal. We apologize for any inconvenience caused and appreciate your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-03T20:02:32.276Z",
"resolved_inferred": false,
"started_at": "2025-09-02T16:56:45.831Z",
"state": "resolved",
"title": "paypal and checkout issues",
"updated_at": "2025-09-03T20:02:32.294Z",
"url": "https://stspg.io/nynq8h9qs8jf"
},
{
"body": "This incident has been resolved. Thank you for your patience and understanding, if you are still having issues, please open a support ticket.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-28T14:35:39.962Z",
"resolved_inferred": false,
"started_at": "2025-08-27T08:48:39.290Z",
"state": "resolved",
"title": "WAF/CDN Intermittent Network Issues \u2013 North America West",
"updated_at": "2025-08-28T14:35:39.978Z",
"url": "https://stspg.io/7k53f0glpn1h"
}
]
}