{
"vendor": "TeamViewer",
"slug": "teamviewer",
"platform": "statuspage",
"status_url": "https://status.teamviewer.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "maintenance",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-09-11T12:29:42Z",
"resolved_inferred": true,
"started_at": "2026-09-10T13:00:00.000+02:00",
"state": "maintenance",
"title": "DEX Solutions 26.9 Upgrade | US East 1",
"updated_at": "2026-09-10T13:00:07.715+02:00",
"url": "https://stspg.io/3dtfz0crj10b"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "maintenance",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-09T12:30:34Z",
"resolved_inferred": true,
"started_at": "2026-09-08T14:00:00.000+02:00",
"state": "maintenance",
"title": "DEX Solutions 26.9 Upgrade | CA Central 1",
"updated_at": "2026-09-08T14:00:07.875+02:00",
"url": "https://stspg.io/rsywlzz52wxz"
},
{
"body": "We experienced intermittent login issues affecting customers access to the DEX Platform. Impacted users reported the following symptoms:\n\nUnable to successfully complete login to the DEX Platform.\nReceiving the error message: \"Application cannot be served because the license has expired\" after logging in.\n\nOur Site Reliability Engineering (SRE) and Cloud teams investigated the issue and implemented a resolution. Service has been fully restored, and affected users are now able to access the platform normally.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T16:30:00.000+02:00",
"resolved_inferred": false,
"started_at": "2026-09-01T16:30:00.000+02:00",
"state": "resolved",
"title": "WestUS2 - Intermittent Login Issues",
"updated_at": "2026-09-14T23:33:17.256+02:00",
"url": "https://stspg.io/wpvbbdcn9gxz"
},
{
"body": "The issue has been resolved. Our engineers are still monitoring our systems to assure the situation is completely mitigated.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-27T11:40:42.881+02:00",
"resolved_inferred": false,
"started_at": "2026-08-27T11:37:01.361+02:00",
"state": "resolved",
"title": "Major outage of TeamViewer services",
"updated_at": "2026-08-27T11:41:45.679+02:00",
"url": "https://stspg.io/qv0fvt50hfl7"
},
{
"body": "All our systems are back online and functional.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-18T00:31:55.295+02:00",
"resolved_inferred": false,
"started_at": "2026-08-17T16:52:15.000+02:00",
"state": "resolved",
"title": "Partial DNS Outage",
"updated_at": "2026-08-18T00:31:55.319+02:00",
"url": "https://stspg.io/pttpmp152yw5"
},
{
"body": "The fix has been successfully implemented and service has now been restored. Following monitoring and validation, client connectivity and associated platform services are operating normally.\nWe will continue to monitor the environment closely to ensure ongoing stability, but no further customer impact is expected at this time.\nThank you for your patience while we worked to resolve this issue",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-20T22:02:48.391+02:00",
"resolved_inferred": false,
"started_at": "2026-07-17T15:12:06.865+02:00",
"state": "resolved",
"title": "DEX PLATFORM. Inventory Software pages not loading",
"updated_at": "2026-07-20T22:02:48.408+02:00",
"url": "https://stspg.io/qvnn4gk0n3kn"
},
{
"body": "This issue has now been resolved. \nFurther details can be found here \nhttps://support.1e.com/portal/6/CUSTSUP/article/2668429367/Licensing.dll%20certificate%20expired:%20Users%20are%20unable%20to%20login%20to%20the%20Platform%20UI%20and%20the%20coordinator%20service%20will%20not%20stay%20running.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-02T19:12:13.924+02:00",
"resolved_inferred": false,
"started_at": "2026-06-27T19:46:03.719+02:00",
"state": "resolved",
"title": "DEX Platform licensing service. Affected environments are unable to retrieve licensing information,",
"updated_at": "2026-07-02T19:12:13.940+02:00",
"url": "https://stspg.io/y84ptwfkqk2d"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-22T16:00:19.177+02:00",
"resolved_inferred": false,
"started_at": "2026-06-22T15:37:11.082+02:00",
"state": "resolved",
"title": "Login issues",
"updated_at": "2026-06-22T16:00:19.190+02:00",
"url": "https://stspg.io/mgpmtp9fzvqh"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-10T10:31:17.376+02:00",
"resolved_inferred": false,
"started_at": "2026-06-10T09:32:57.188+02:00",
"state": "resolved",
"title": "Community outage",
"updated_at": "2026-06-10T10:31:17.396+02:00",
"url": "https://stspg.io/lbgpnl2bt1g3"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-10T09:52:55.042+02:00",
"resolved_inferred": false,
"started_at": "2026-06-10T08:41:43.631+02:00",
"state": "resolved",
"title": "Degraded Performance - Custom modules",
"updated_at": "2026-06-10T09:52:55.056+02:00",
"url": "https://stspg.io/487vmf14ffbh"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-28T09:18:49.260+02:00",
"resolved_inferred": false,
"started_at": "2026-04-28T07:46:10.895+02:00",
"state": "resolved",
"title": "Degraded Performance - Managed devices",
"updated_at": "2026-04-28T09:18:49.275+02:00",
"url": "https://stspg.io/kn9p5pxsy0wt"
},
{
"body": "The issue with the Switches and DEX client connections for UK South 1 has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-23T09:50:52.980+02:00",
"resolved_inferred": false,
"started_at": "2026-04-23T08:20:54.810+02:00",
"state": "resolved",
"title": "DEX Connectivity issue  - UK South 1",
"updated_at": "2026-04-23T09:50:52.996+02:00",
"url": "https://stspg.io/y0l86mthhsxz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-17T11:56:54.215+02:00",
"resolved_inferred": false,
"started_at": "2026-04-17T10:53:37.452+02:00",
"state": "resolved",
"title": "Managed devices",
"updated_at": "2026-04-17T11:56:54.231+02:00",
"url": "https://stspg.io/l7vd6cl3759g"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-13T12:26:13.123+02:00",
"resolved_inferred": false,
"started_at": "2026-04-13T11:35:49.702+02:00",
"state": "resolved",
"title": "Managed devices",
"updated_at": "2026-04-13T12:26:13.143+02:00",
"url": "https://stspg.io/l1bd2t340zwr"
},
{
"body": "We fixed the overall issue and all our systems are now functional. Latest after a TeamViewer service restart, the pop-up message should disappear.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-25T13:33:46.737+01:00",
"resolved_inferred": false,
"started_at": "2026-03-25T12:50:21.531+01:00",
"state": "resolved",
"title": "Issue with TeamViewer license validation",
"updated_at": "2026-03-25T13:33:46.753+01:00",
"url": "https://stspg.io/y2mcg06xrss1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-10T10:50:28.647+01:00",
"resolved_inferred": false,
"started_at": "2026-03-10T10:09:55.904+01:00",
"state": "resolved",
"title": "High load on TeamViewer Services",
"updated_at": "2026-03-10T10:50:28.662+01:00",
"url": "https://stspg.io/yvwch79rzqvh"
},
{
"body": "This incident has now been resolved. No further connectivity issues have been observed.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-03T20:14:21.409+01:00",
"resolved_inferred": false,
"started_at": "2026-03-03T17:01:36.732+01:00",
"state": "resolved",
"title": "DEX Client Connectivity issues with West Europe 1",
"updated_at": "2026-03-03T20:14:21.422+01:00",
"url": "https://stspg.io/3bs80zxsynjj"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-13T14:13:28.338+01:00",
"resolved_inferred": false,
"started_at": "2026-02-13T12:37:49.870+01:00",
"state": "resolved",
"title": "TeamViewer services - degraded performance",
"updated_at": "2026-02-13T14:13:28.366+01:00",
"url": "https://stspg.io/m8cnkn6jf4jl"
},
{
"body": "We fixed the degraded performance and all our systems are back online and functional.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-27T11:45:12.625+01:00",
"resolved_inferred": false,
"started_at": "2026-01-27T11:12:56.502+01:00",
"state": "resolved",
"title": "Potential delay when sending product e-mails",
"updated_at": "2026-01-27T11:45:12.643+01:00",
"url": "https://stspg.io/hcbq13m0q1bt"
},
{
"body": "We fixed the issue and all our systems are back and functional.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-10T12:44:09.723+01:00",
"resolved_inferred": false,
"started_at": "2025-12-10T09:59:39.603+01:00",
"state": "resolved",
"title": "Device groups are not loading",
"updated_at": "2025-12-10T12:44:09.741+01:00",
"url": "https://stspg.io/s5fysqr1p37y"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-09T11:47:45.642+01:00",
"resolved_inferred": false,
"started_at": "2025-12-09T10:55:11.233+01:00",
"state": "resolved",
"title": "Device groups are not loading",
"updated_at": "2025-12-09T11:47:45.655+01:00",
"url": "https://stspg.io/1jrmkrzm6x74"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T10:35:49.080+01:00",
"resolved_inferred": false,
"started_at": "2025-12-05T09:55:08.626+01:00",
"state": "resolved",
"title": "TeamViewer Ticketsystem and Community not reachable",
"updated_at": "2025-12-05T10:35:49.097+01:00",
"url": "https://stspg.io/4mb0kh08dzf6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-04T12:18:57.398+01:00",
"resolved_inferred": false,
"started_at": "2025-12-04T11:16:07.282+01:00",
"state": "resolved",
"title": "Device groups not loading",
"updated_at": "2025-12-04T12:18:57.418+01:00",
"url": "https://stspg.io/hc1glg8fmw4h"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-23T21:04:09.632+01:00",
"resolved_inferred": false,
"started_at": "2025-11-19T21:26:50.568+01:00",
"state": "resolved",
"title": "Management Console (MCO) not loading",
"updated_at": "2025-11-23T21:04:09.651+01:00",
"url": "https://stspg.io/stsy6vq7bkv9"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-17T19:16:52.215+01:00",
"resolved_inferred": false,
"started_at": "2025-11-17T17:12:33.813+01:00",
"state": "resolved",
"title": "TFA for connections - push notifications incident",
"updated_at": "2025-11-17T19:16:52.236+01:00",
"url": "https://stspg.io/vmk9pf1n7x8w"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-05T11:08:34.320+01:00",
"resolved_inferred": false,
"started_at": "2025-11-05T10:45:32.764+01:00",
"state": "resolved",
"title": "Partnerlist Issue",
"updated_at": "2025-11-05T11:08:34.338+01:00",
"url": "https://stspg.io/3y4y238rdqxm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-30T16:09:05.428+01:00",
"resolved_inferred": false,
"started_at": "2025-10-30T15:46:56.824+01:00",
"state": "resolved",
"title": "License activation issue",
"updated_at": "2025-10-30T16:09:05.445+01:00",
"url": "https://stspg.io/sfhrc7fjb4qs"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-29T20:43:19.213+01:00",
"resolved_inferred": false,
"started_at": "2025-10-29T17:05:57.000+01:00",
"state": "resolved",
"title": "Web.teamviewer.com unavailable",
"updated_at": "2025-10-29T20:43:19.236+01:00",
"url": "https://stspg.io/zd4t1zvxrtwb"
}
]
}