{
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{
"body": "This issue has been resolved.",
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},
{
"body": "This incident has been resolved and Toast Systems have returned to normal. Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.",
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"body": "This incident has been resolved.",
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{
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{
"body": "This incident has been resolved.",
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{
"body": "This incident has been resolved.",
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{
"body": "This incident has been resolved.",
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{
"body": "This incident has been resolved.",
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{
"body": "This incident has been resolved.",
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{
"body": "This incident has been resolved.",
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{
"body": "This incident has been resolved.",
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"url": "https://stspg.io/q6413ysckhst"
},
{
"body": "Publishing functionality has returned to normal. This incident has been resolved.",
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"resolved_at": "2026-04-28T21:36:05.160-04:00",
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"url": "https://stspg.io/z79r4kvkxrlh"
},
{
"body": "This incident has been resolved.",
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"url": "https://stspg.io/h91pq7rmd9l7"
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{
"body": "This incident has been resolved.",
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"impact": "critical",
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"resolved_at": "2026-04-22T15:31:40.717-04:00",
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"url": "https://stspg.io/s5hrm35p1qwx"
},
{
"body": "This incident has been resolved.",
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"impact": "minor",
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"resolved_at": "2026-04-21T13:25:09.087-04:00",
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"title": "Unable to Login on Devices",
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"url": "https://stspg.io/55hw2zd651nf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
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"resolved_at": "2026-04-03T09:44:14.569-04:00",
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"state": "resolved",
"title": "Publishing Outage",
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"url": "https://stspg.io/98ctd5w4br7f"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-27T11:07:01.212-04:00",
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"started_at": "2026-03-27T09:10:52.205-04:00",
"state": "resolved",
"title": "03/27/2026 - Digital Ordering Incident",
"updated_at": "2026-03-27T11:07:01.241-04:00",
"url": "https://stspg.io/z1jgk4q06xl3"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-05T14:22:23.837-05:00",
"resolved_inferred": false,
"started_at": "2026-03-05T13:41:02.795-05:00",
"state": "resolved",
"title": "Sling Slowness or Failing to Load",
"updated_at": "2026-03-05T14:22:23.853-05:00",
"url": "https://stspg.io/zjlvw82dljgb"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-22T18:26:22.896-05:00",
"resolved_inferred": false,
"started_at": "2026-02-22T17:20:12.781-05:00",
"state": "resolved",
"title": "API Orders and Menu Configuration",
"updated_at": "2026-02-22T18:26:22.909-05:00",
"url": "https://stspg.io/dmvnlwtdlqph"
},
{
"body": "This incident has been resolved.  If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-20T03:37:42.710-05:00",
"resolved_inferred": false,
"started_at": "2026-02-19T14:32:13.261-05:00",
"state": "resolved",
"title": "Isolated Card Processing Error",
"updated_at": "2026-02-20T03:37:45.582-05:00",
"url": "https://stspg.io/grwr6txb0p20"
},
{
"body": "This incident has been resolved.  If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-18T18:21:23.458-05:00",
"resolved_inferred": false,
"started_at": "2026-02-18T15:54:19.520-05:00",
"state": "resolved",
"title": "Toast Backend - Login Issue",
"updated_at": "2026-02-18T18:21:26.367-05:00",
"url": "https://stspg.io/rdry6hxyvf85"
},
{
"body": "The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made.\n\nIf you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-17T13:09:56.557-05:00",
"resolved_inferred": false,
"started_at": "2026-02-17T08:24:13.573-05:00",
"state": "resolved",
"title": "Deposit Delay - US Customers - 2/17/2025",
"updated_at": "2026-02-17T13:34:38.911-05:00",
"url": "https://stspg.io/6d5nj0yxrgh8"
},
{
"body": "We have identified the affected services and have implemented fixes to ensure proper functionality. This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-14T20:49:22.101-05:00",
"resolved_inferred": false,
"started_at": "2026-02-14T19:45:25.145-05:00",
"state": "resolved",
"title": "(02/14/2026)Entitlements/Online Orders Delays Incident",
"updated_at": "2026-02-14T20:49:22.116-05:00",
"url": "https://stspg.io/5t650fx5b4gm"
},
{
"body": "A fix has been implemented for this issue. All systems have returned to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-05T13:13:13.205-05:00",
"resolved_inferred": false,
"started_at": "2026-02-05T12:49:28.044-05:00",
"state": "resolved",
"title": "Product Pages Not Loading",
"updated_at": "2026-02-05T13:13:13.220-05:00",
"url": "https://stspg.io/xk6pn0rnc5j9"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-02T11:01:19.950-05:00",
"resolved_inferred": false,
"started_at": "2026-02-02T09:22:51.329-05:00",
"state": "resolved",
"title": "Toast IQ Latency",
"updated_at": "2026-02-02T11:01:19.967-05:00",
"url": "https://stspg.io/1twydg5qvd4x"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-12T13:04:38.005-05:00",
"resolved_inferred": false,
"started_at": "2026-01-12T12:32:37.196-05:00",
"state": "resolved",
"title": "Catering Online Ordering",
"updated_at": "2026-01-12T13:04:38.018-05:00",
"url": "https://stspg.io/dnl35sypp8r2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-09T19:48:28.655-05:00",
"resolved_inferred": false,
"started_at": "2026-01-09T18:09:06.691-05:00",
"state": "resolved",
"title": "Guest Login Outage",
"updated_at": "2026-01-09T19:48:32.304-05:00",
"url": "https://stspg.io/ggh2rsf4xsgm"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-17T19:10:31.761-05:00",
"resolved_inferred": false,
"started_at": "2025-12-17T17:21:15.000-05:00",
"state": "resolved",
"title": "Discounts Page Incident",
"updated_at": "2025-12-17T19:10:31.777-05:00",
"url": "https://stspg.io/9zb8twx2qrm4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-15T15:03:34.852-05:00",
"resolved_inferred": false,
"started_at": "2025-12-15T14:38:18.201-05:00",
"state": "resolved",
"title": "Retail Incident",
"updated_at": "2025-12-15T15:03:34.870-05:00",
"url": "https://stspg.io/hktwj5xb56zn"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-09T17:02:43.861-05:00",
"resolved_inferred": false,
"started_at": "2025-12-09T16:47:35.818-05:00",
"state": "resolved",
"title": "Menu Builder and Menu Manager Latency",
"updated_at": "2025-12-09T17:02:43.876-05:00",
"url": "https://stspg.io/19wjcvhqhtn5"
},
{
"body": "This incident has been resolved. All affected deposits should be received by 6pm ET.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T15:34:02.967-05:00",
"resolved_inferred": false,
"started_at": "2025-12-05T08:12:48.788-05:00",
"state": "resolved",
"title": "Deposit Delay",
"updated_at": "2025-12-05T15:34:02.981-05:00",
"url": "https://stspg.io/wjg2zttyy2c6"
},
{
"body": "This incident has been resolved and Toast Systems have returned to normal. Now that you\u2019re back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant.\nhttps://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online \nThank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-05T05:01:58.029-05:00",
"resolved_inferred": false,
"started_at": "2025-12-05T04:03:09.459-05:00",
"state": "resolved",
"title": "Toast Status Update",
"updated_at": "2025-12-05T05:01:58.045-05:00",
"url": "https://stspg.io/6y6tc2yz23s6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-02T20:19:08.630-05:00",
"resolved_inferred": false,
"started_at": "2025-12-02T19:58:09.088-05:00",
"state": "resolved",
"title": "Third Party Ordering - DoorDash Outage",
"updated_at": "2025-12-02T20:19:08.648-05:00",
"url": "https://stspg.io/jnspthf8ppbb"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-29T20:33:09.000-05:00",
"resolved_inferred": false,
"started_at": "2025-11-29T18:46:41.001-05:00",
"state": "resolved",
"title": "Third Party Ordering - DoorDash Outage",
"updated_at": "2025-11-29T20:36:17.394-05:00",
"url": "https://stspg.io/7tr38sq75dg3"
},
{
"body": "The Customer Look-up tool functionality has been returned to normal and is operating as expected. This incident is now resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-24T12:38:38.690-05:00",
"resolved_inferred": false,
"started_at": "2025-11-24T11:56:27.536-05:00",
"state": "resolved",
"title": "11/24 - Customer Look-up Issue",
"updated_at": "2025-11-24T12:38:38.707-05:00",
"url": "https://stspg.io/7kp642ptq66l"
},
{
"body": "Toast Team was made aware of and resolved an issue that resulted in the Labor Cost Breakdown Report not loading information. The report's functionality has returned to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-24T11:30:00.000-05:00",
"resolved_inferred": false,
"started_at": "2025-11-24T11:30:00.000-05:00",
"state": "resolved",
"title": "Labor Cost Breakdown Not Loading",
"updated_at": "2025-12-03T10:44:38.953-05:00",
"url": "https://stspg.io/z4hpb8yp2x33"
},
{
"body": "All systems are operating as expected now. If you switched your preferred Toast Delivery Service provider to DoorDash, you are clear to switch back to UberDirect.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T13:32:21.442-05:00",
"resolved_inferred": false,
"started_at": "2025-11-18T12:29:45.347-05:00",
"state": "resolved",
"title": "11/18/25 - Toast Delivery Services Incident",
"updated_at": "2025-11-18T13:32:21.459-05:00",
"url": "https://stspg.io/37nrdx0l2hl6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T13:23:37.726-05:00",
"resolved_inferred": false,
"started_at": "2025-11-18T08:10:51.291-05:00",
"state": "resolved",
"title": "11/18/2025 - Toast Systems Incident",
"updated_at": "2025-11-18T13:23:37.741-05:00",
"url": "https://stspg.io/76hqqjgd7slb"
},
{
"body": "This issue has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-15T18:50:40.294-05:00",
"resolved_inferred": false,
"started_at": "2025-11-15T18:17:43.299-05:00",
"state": "resolved",
"title": "Online Ordering Incident",
"updated_at": "2025-11-15T18:50:40.314-05:00",
"url": "https://stspg.io/cqzlsnmzgnz0"
},
{
"body": "This incident has been resolved and Toast Systems have returned to normal. Now that you\u2019re back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant.\nhttps://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online \nThank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T00:36:24.792-04:00",
"resolved_inferred": false,
"started_at": "2025-10-20T05:47:36.016-04:00",
"state": "resolved",
"title": "Toast Status Update",
"updated_at": "2025-10-21T00:36:24.811-04:00",
"url": "https://stspg.io/1mn8vpwkmtws"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-15T18:58:08.742-04:00",
"resolved_inferred": false,
"started_at": "2025-10-15T18:15:11.000-04:00",
"state": "resolved",
"title": "Order and Pay - Outage",
"updated_at": "2025-10-15T18:58:12.132-04:00",
"url": "https://stspg.io/cg6f9hdhn0gy"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-30T02:36:20.203-04:00",
"resolved_inferred": false,
"started_at": "2025-09-29T22:50:12.626-04:00",
"state": "resolved",
"title": "Credit Card Processing Outage",
"updated_at": "2025-09-30T02:36:20.222-04:00",
"url": "https://stspg.io/8zxsjqswys79"
},
{
"body": "A fix has been implemented for this issue. All systems have returned to normal.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-29T19:32:51.894-04:00",
"resolved_inferred": false,
"started_at": "2025-09-29T17:55:24.612-04:00",
"state": "resolved",
"title": "Find Checks Calendar",
"updated_at": "2025-09-29T19:32:51.911-04:00",
"url": "https://stspg.io/zfl8zdb752zd"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-25T17:00:34.564-04:00",
"resolved_inferred": false,
"started_at": "2025-09-25T16:07:52.985-04:00",
"state": "resolved",
"title": "Retail Latency Incident",
"updated_at": "2025-09-25T17:00:34.580-04:00",
"url": "https://stspg.io/zx0hmrn9g0x0"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-24T15:41:20.010-04:00",
"resolved_inferred": false,
"started_at": "2025-09-24T14:41:56.996-04:00",
"state": "resolved",
"title": "Card Processing Disruption",
"updated_at": "2025-09-24T15:41:20.028-04:00",
"url": "https://stspg.io/y50yq8jc8jp6"
},
{
"body": "Toast experienced an issue that resulted in DoorDash being unable to confirm restaurant status. This resulted in emails being sent to customers noting that their DoorDash store was being deactivated. The issue that caused this was resolved overnight and there should be no impact to the customers with DoorDash accounts that received these emails.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-22T04:00:00.000-04:00",
"resolved_inferred": false,
"started_at": "2025-09-22T04:00:00.000-04:00",
"state": "resolved",
"title": "DoorDash Deactivation Emails",
"updated_at": "2025-09-22T15:40:10.696-04:00",
"url": "https://stspg.io/600f5r57w5x1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-18T17:05:46.032-04:00",
"resolved_inferred": false,
"started_at": "2025-09-18T17:05:19.331-04:00",
"state": "resolved",
"title": "Toast's Security Update Regarding the Salesloft Drift Incident",
"updated_at": "2025-09-18T17:05:46.052-04:00",
"url": "https://stspg.io/qzbb6pd395ml"
},
{
"body": "This incident has been resolved. If you are still experiencing issues related to this, please log in to the Toast Backend. You will see an alert in the bottom-right corner of your screen that will guide you through the steps to resolve the issue.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-05T16:16:59.267-04:00",
"resolved_inferred": false,
"started_at": "2025-09-05T12:54:11.017-04:00",
"state": "resolved",
"title": "Online Ordering | Kitchen Display ticket routing",
"updated_at": "2025-09-05T16:17:02.695-04:00",
"url": "https://stspg.io/0tpcpw322fqt"
},
{
"body": "We have resolved an issue that resulted in Nightly Emails including Daily Summary Emails not being sent to customers. We are working to resend these emails to affected customers as soon as possible.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-05T11:00:00.000-04:00",
"resolved_inferred": false,
"started_at": "2025-09-05T11:00:00.000-04:00",
"state": "resolved",
"title": "Nightly Emails Incident",
"updated_at": "2025-09-05T11:29:13.876-04:00",
"url": "https://stspg.io/r9j39c320qhd"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-03T12:42:11.698-04:00",
"resolved_inferred": false,
"started_at": "2025-09-03T11:56:28.187-04:00",
"state": "resolved",
"title": "Sling - Push Notifications",
"updated_at": "2025-09-03T12:44:40.237-04:00",
"url": "https://stspg.io/rtylbqgx35s1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-13T12:30:53Z",
"resolved_at": "2025-08-28T16:22:04.464-04:00",
"resolved_inferred": false,
"started_at": "2025-08-28T13:13:06.870-04:00",
"state": "resolved",
"title": "Cloud Sync Delays/Latency",
"updated_at": "2025-08-28T16:22:04.483-04:00",
"url": "https://stspg.io/j6mljmskwzfj"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2025-08-28T10:27:40.674-04:00",
"resolved_inferred": false,
"started_at": "2025-08-23T16:07:29.299-04:00",
"state": "resolved",
"title": "ISP Outage",
"updated_at": "2025-08-28T10:27:40.690-04:00",
"url": "https://stspg.io/sp22dwlp7w4c"
}
]
}