{
"vendor": "Twilio",
"slug": "twilio",
"platform": "statuspage",
"status_url": "https://status.twilio.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "degraded",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T02:40:25.529-07:00",
"state": "identified",
"title": "SMS Delivery Delays from Twilio to Airtel India",
"updated_at": "2026-09-16T03:52:39.980-07:00",
"url": "https://stspg.io/524jrjt6lgk0"
},
{
"body": "We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-16T00:07:29.230-07:00",
"state": "monitoring",
"title": "SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru",
"updated_at": "2026-09-16T04:14:46.587-07:00",
"url": "https://stspg.io/xlnd77kgkb59"
},
{
"body": "We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-15T23:15:57.953-07:00",
"state": "monitoring",
"title": "SMS Delivery Delays from Twilio to Etisalat Egypt",
"updated_at": "2026-09-16T03:35:33.197-07:00",
"url": "https://stspg.io/m5ntzlbs5ky5"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Paraguay is operating normally.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-16T04:16:20.965-07:00",
"resolved_inferred": false,
"started_at": "2026-09-15T21:49:18.880-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Tigo Paraguay",
"updated_at": "2026-09-16T04:16:20.980-07:00",
"url": "https://stspg.io/20w9rgg3xfby"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Vivo network subscribers in Brazil is operating normally.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-16T02:44:27.604-07:00",
"resolved_inferred": false,
"started_at": "2026-09-15T20:32:40.287-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from Twilio to Vivo Brazil",
"updated_at": "2026-09-16T02:44:27.618-07:00",
"url": "https://stspg.io/p0bbzff06pc9"
},
{
"body": "The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada is operating normally.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-16T00:33:41.813-07:00",
"resolved_inferred": false,
"started_at": "2026-09-15T19:43:20.327-07:00",
"state": "resolved",
"title": "MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada",
"updated_at": "2026-09-16T00:33:41.834-07:00",
"url": "https://stspg.io/ybqy7v2zhpbn"
},
{
"body": "Our engineers have monitored the fix and confirmed the issue with Twilio Programmable Voice SIP interfaces and OPUS code has been resolved. All services are now operating normally at this time.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T16:00:25.164-07:00",
"resolved_inferred": false,
"started_at": "2026-09-15T13:09:02.000-07:00",
"state": "resolved",
"title": "Inbound SIP Calls With OPUS Codec Only Blocked",
"updated_at": "2026-09-15T16:00:25.179-07:00",
"url": "https://stspg.io/5xfcbyp93d43"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada is operating normally.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T15:12:52.668-07:00",
"resolved_inferred": false,
"started_at": "2026-09-15T10:56:18.000-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada",
"updated_at": "2026-09-15T15:12:52.684-07:00",
"url": "https://stspg.io/jmz0pht06wyn"
},
{
"body": "Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-15T10:08:47.720-07:00",
"state": "identified",
"title": "SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia",
"updated_at": "2026-09-16T01:24:48.323-07:00",
"url": "https://stspg.io/tcpdjcvkgklk"
},
{
"body": "Users should now be able to load the Video Room Settings page in Console normally. Incident resolved.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T10:06:25.075-07:00",
"resolved_inferred": false,
"started_at": "2026-09-15T08:38:40.000-07:00",
"state": "resolved",
"title": "Video Room Settings Not Loading",
"updated_at": "2026-09-15T10:06:25.091-07:00",
"url": "https://stspg.io/kx2j6g78pk9g"
},
{
"body": "The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Peru are operating normally.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T12:10:15.608-07:00",
"resolved_inferred": false,
"started_at": "2026-09-15T08:26:55.861-07:00",
"state": "resolved",
"title": "Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru",
"updated_at": "2026-09-15T12:10:15.623-07:00",
"url": "https://stspg.io/7mjw9f2v28g4"
},
{
"body": "Our engineers have monitored the fix and confirmed the issue with the Notify - Services and Mobile Push Credentials pages in Console has been resolved. All services are now operating normally at this time.",
"first_seen": "2026-09-16T12:28:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T12:18:21.938-07:00",
"resolved_inferred": false,
"started_at": "2026-09-15T08:21:04.993-07:00",
"state": "resolved",
"title": "Pages Not Accessible in Twilio Console",
"updated_at": "2026-09-15T12:18:21.956-07:00",
"url": "https://stspg.io/8c557q048d80"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Belgium is operating normally.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T08:58:45.341-07:00",
"resolved_inferred": false,
"started_at": "2026-09-15T04:44:03.201-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Orange Belgium",
"updated_at": "2026-09-15T08:58:45.361-07:00",
"url": "https://stspg.io/9ml8607z9fl3"
},
{
"body": "The incident has been resolved and voice calls between Twilio Germany Phone Numbers and network subscribers on affected networks in Germany are operating normally.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T09:15:42.034-07:00",
"resolved_inferred": false,
"started_at": "2026-09-15T00:40:52.827-07:00",
"state": "resolved",
"title": "Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany",
"updated_at": "2026-09-15T09:15:42.052-07:00",
"url": "https://stspg.io/d09zbrkfv6yl"
},
{
"body": "The Subaccount Rollup view in the Voice Insights Console is now fully restored and displaying both new and backfilled historical data as expected. This incident is now resolved.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-16T03:49:11.642-07:00",
"resolved_inferred": false,
"started_at": "2026-09-14T20:51:19.000-07:00",
"state": "resolved",
"title": "Missing Data in Voice Insights / Console Subaccount Rollup",
"updated_at": "2026-09-16T03:49:11.659-07:00",
"url": "https://stspg.io/9rhskyfnm81v"
},
{
"body": "The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Swaziland are operating normally.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T21:44:01.945-07:00",
"resolved_inferred": false,
"started_at": "2026-09-14T17:31:42.578-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from Twilio to MTN Swaziland",
"updated_at": "2026-09-14T21:44:01.963-07:00",
"url": "https://stspg.io/6v7th3ypw4g2"
},
{
"body": "The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T02:09:47.398-07:00",
"resolved_inferred": false,
"started_at": "2026-09-14T14:25:51.844-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States",
"updated_at": "2026-09-15T02:09:47.414-07:00",
"url": "https://stspg.io/cmv128c688rq"
},
{
"body": "Starting on 09/08/2026, 03:58:00 Pm Utc Twilio Customers Experienced Retryable Message Being Skipped in Production Intermittently. The Issue Was Resolved on 09/14/2026, 07:33:00 Pm",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T13:00:00.000-07:00",
"resolved_inferred": false,
"started_at": "2026-09-14T13:00:00.000-07:00",
"state": "resolved",
"title": "Comms API retry failing intermittently",
"updated_at": "2026-09-14T13:02:26.089-07:00",
"url": "https://stspg.io/gp01c3p6hgs3"
},
{
"body": "The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and network subscribers in Argentina are operating normally.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T21:47:50.156-07:00",
"resolved_inferred": false,
"started_at": "2026-09-14T09:00:22.258-07:00",
"state": "resolved",
"title": "Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina",
"updated_at": "2026-09-14T21:47:50.169-07:00",
"url": "https://stspg.io/2hy5vlnwb0x7"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and Smart Axiata network subscribers in Cambodia is operating normally.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T15:56:45.853-07:00",
"resolved_inferred": false,
"started_at": "2026-09-14T08:51:18.997-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia",
"updated_at": "2026-09-14T15:56:45.873-07:00",
"url": "https://stspg.io/jx1gmhwy774f"
},
{
"body": "The incident has been resolved and User Authentication Identity SNA failure increase for Smartfren in Indonesia is operating normally.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T19:43:59.491-07:00",
"resolved_inferred": false,
"started_at": "2026-09-14T06:58:15.211-07:00",
"state": "resolved",
"title": "User Authentication Identity SNA Failure Increase for Smartfren in Indonesia",
"updated_at": "2026-09-14T19:43:59.511-07:00",
"url": "https://stspg.io/pj4t4f5t6f67"
},
{
"body": "The incident has been resolved and voice calls from a subset of Twilio United States Phone Numbers to network subscribers in Iraq are operating normally.",
"first_seen": "2026-09-14T12:29:13Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T10:27:01.722-07:00",
"resolved_inferred": false,
"started_at": "2026-09-14T02:48:14.336-07:00",
"state": "resolved",
"title": "Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq",
"updated_at": "2026-09-14T10:27:01.741-07:00",
"url": "https://stspg.io/zvr8kwkvcb2j"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Vivo network subscribers in Brazil is operating normally.",
"first_seen": "2026-09-14T12:29:13Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-14T08:38:09.629-07:00",
"resolved_inferred": false,
"started_at": "2026-09-14T01:34:09.274-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil",
"updated_at": "2026-09-14T08:38:09.649-07:00",
"url": "https://stspg.io/trcxb5gjw8zr"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France is operating normally.",
"first_seen": "2026-09-13T12:30:53Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T12:28:18.782-07:00",
"resolved_inferred": false,
"started_at": "2026-09-12T15:08:42.891-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France",
"updated_at": "2026-09-15T12:28:18.796-07:00",
"url": "https://stspg.io/tly61kb56v02"
},
{
"body": "We are no longer experiencing issues with Real-Time Transcriptions, Conversation Relay, and <Gather> Voice TwiML products when using the Deepgram model. This incident has been resolved.",
"first_seen": "2026-09-13T12:30:53Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-12T17:12:06.496-07:00",
"resolved_inferred": false,
"started_at": "2026-09-12T14:25:01.125-07:00",
"state": "resolved",
"title": "Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML",
"updated_at": "2026-09-12T17:12:06.514-07:00",
"url": "https://stspg.io/jmn01bv482fh"
},
{
"body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-11T17:16:43.291-07:00",
"state": "identified",
"title": "Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong",
"updated_at": "2026-09-16T00:33:53.824-07:00",
"url": "https://stspg.io/f1bm42826lvv"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T23:18:56.854-07:00",
"resolved_inferred": false,
"started_at": "2026-09-11T13:37:18.135-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico",
"updated_at": "2026-09-11T23:18:56.867-07:00",
"url": "https://stspg.io/2nj5bc42dxqh"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T11:48:23.340-07:00",
"resolved_inferred": false,
"started_at": "2026-09-11T10:02:54.000-07:00",
"state": "resolved",
"title": "Voice Insights Console Dashboard Error",
"updated_at": "2026-09-11T11:48:23.361-07:00",
"url": "https://stspg.io/4xjcnpvhb6ls"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T08:42:46.665-07:00",
"resolved_inferred": false,
"started_at": "2026-09-11T06:39:45.000-07:00",
"state": "resolved",
"title": "TwiML Bins \u2013 Service Failures",
"updated_at": "2026-09-11T08:42:46.679-07:00",
"url": "https://stspg.io/ggtrmk478t0g"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across Europe and the Middle East is operating normally.",
"first_seen": "2026-09-12T12:30:15Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T12:03:35.627-07:00",
"resolved_inferred": false,
"started_at": "2026-09-11T05:53:19.757-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East",
"updated_at": "2026-09-11T12:03:35.640-07:00",
"url": "https://stspg.io/g3sc3zvs75t1"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to affected networks in Ireland is operating normally.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T07:55:31.479-07:00",
"resolved_inferred": false,
"started_at": "2026-09-11T03:13:41.428-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Multiple Networks in Ireland",
"updated_at": "2026-09-11T07:55:31.497-07:00",
"url": "https://stspg.io/hm6b3sh2g9m8"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States is operating normally.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T17:26:26.739-07:00",
"resolved_inferred": false,
"started_at": "2026-09-10T11:59:03.586-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States",
"updated_at": "2026-09-10T17:26:26.753-07:00",
"url": "https://stspg.io/dtnpn1q6y04b"
},
{
"body": "We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T11:14:50.614-07:00",
"resolved_inferred": false,
"started_at": "2026-09-10T11:14:02.655-07:00",
"state": "resolved",
"title": "On Call Engineers are Investigating",
"updated_at": "2026-09-10T11:14:50.637-07:00",
"url": "https://stspg.io/09zmc2br8q99"
},
{
"body": "The incident has been resolved and User Authentication Identity SNA failure increase in Indonesia is operating normally.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T03:23:25.392-07:00",
"resolved_inferred": false,
"started_at": "2026-09-10T10:33:52.540-07:00",
"state": "resolved",
"title": "User Authentication Identity SNA Failure Increase in Indonesia",
"updated_at": "2026-09-11T03:23:25.424-07:00",
"url": "https://stspg.io/q31fmxqhm258"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy is operating normally.",
"first_seen": "2026-09-11T12:29:42Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-11T10:18:53.291-07:00",
"resolved_inferred": false,
"started_at": "2026-09-10T05:32:08.666-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from a Subset of Twilio Long Codes to Iliad Italy",
"updated_at": "2026-09-11T10:18:53.311-07:00",
"url": "https://stspg.io/sd6b10564qr7"
},
{
"body": "The incident has been resolved and access to the Twilio Console from Singapore is operating normally.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-10T02:00:38.754-07:00",
"resolved_inferred": false,
"started_at": "2026-09-10T02:00:38.678-07:00",
"state": "resolved",
"title": "Console Page Loading Failures from Singapore to Twilio",
"updated_at": "2026-09-10T02:00:38.764-07:00",
"url": "https://stspg.io/hlnfv7wh06jq"
},
{
"body": "We have fully investigated the API related issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T18:45:44.709-07:00",
"resolved_inferred": false,
"started_at": "2026-09-09T18:27:03.674-07:00",
"state": "resolved",
"title": "Automated Alert: No Customer Impact",
"updated_at": "2026-09-09T18:45:44.721-07:00",
"url": "https://stspg.io/71fv42g2qb8c"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T15:50:37.017-07:00",
"resolved_inferred": false,
"started_at": "2026-09-09T11:58:42.984-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from a Subset of Twilio Long Codes to AT&T United States",
"updated_at": "2026-09-09T15:50:37.037-07:00",
"url": "https://stspg.io/ypv5jn4zvfbd"
},
{
"body": "The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States are operating normally.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T13:24:56.153-07:00",
"resolved_inferred": false,
"started_at": "2026-09-09T10:51:22.084-07:00",
"state": "resolved",
"title": "Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States",
"updated_at": "2026-09-09T13:24:56.170-07:00",
"url": "https://stspg.io/0pkdqq74q98x"
},
{
"body": "Our engineers have investigated and resolved an issue with Messaging Services. From 10:28AM PDT on Tuesday, 7/21/26 to 6:00PM PDT on Friday, 9/4/26, customers may have experienced HTTP 400 responses with Twilio error code 21620 when sending messages through Messaging Services if the media URL parameter contained a comma. The issue has been resolved and all impacted services are operating normally.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T10:47:18.495-07:00",
"resolved_inferred": false,
"started_at": "2026-09-09T10:47:18.443-07:00",
"state": "resolved",
"title": "Messaging Services Message Send Failures",
"updated_at": "2026-09-09T10:47:18.505-07:00",
"url": "https://stspg.io/045q57zsk99l"
},
{
"body": "The issue for Branded calling inside the Twilio Console has been resolved and it is operating normally at this time.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T13:41:19.979-07:00",
"resolved_inferred": false,
"started_at": "2026-09-09T10:34:34.224-07:00",
"state": "resolved",
"title": "Provisioning Status Not Being Available for Branded Calling",
"updated_at": "2026-09-09T13:41:19.996-07:00",
"url": "https://stspg.io/j299rz0q0z8d"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Claro network subscribers in Brazil is operating normally.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T12:13:05.144-07:00",
"resolved_inferred": false,
"started_at": "2026-09-09T08:40:01.856-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from a Subset of Twilio Long Codes to Claro Brazil",
"updated_at": "2026-09-09T12:13:05.159-07:00",
"url": "https://stspg.io/k0p160tvwjgs"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.",
"first_seen": "2026-09-10T12:15:40Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T07:34:47.897-07:00",
"resolved_inferred": false,
"started_at": "2026-09-09T05:34:55.125-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio Short Codes to Multiple Networks in United States",
"updated_at": "2026-09-09T07:34:47.916-07:00",
"url": "https://stspg.io/hf05x7fzb4fy"
},
{
"body": "The issue affecting the Voice 'Try It Out' feature in the New Twilio Console has been fully recovered. All services are operating normally. This incident is now resolved.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T05:51:10.124-07:00",
"resolved_inferred": false,
"started_at": "2026-09-09T04:47:43.000-07:00",
"state": "resolved",
"title": "New Twilio Console \u2013 Voice 'Try It Out' Service Interruption",
"updated_at": "2026-09-09T05:51:10.140-07:00",
"url": "https://stspg.io/h617j0z16wt5"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "maintenance",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-09-10T12:15:40Z",
"resolved_inferred": true,
"started_at": "2026-09-09T03:00:00.000-07:00",
"state": "maintenance",
"title": "Australia Voice Carrier Partner Maintenance",
"updated_at": "2026-09-09T03:00:07.523-07:00",
"url": "https://stspg.io/16k5sgzfdqw3"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Pelephone network subscribers in Israel is operating normally.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T01:08:30.243-07:00",
"resolved_inferred": false,
"started_at": "2026-09-08T19:50:31.749-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Pelephone Israel",
"updated_at": "2026-09-09T01:08:30.261-07:00",
"url": "https://stspg.io/lzx3lsrqzmxh"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to C-spire and Dish network subscribers in the United States is operating normally.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T16:25:59.554-07:00",
"resolved_inferred": false,
"started_at": "2026-09-08T13:34:07.500-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from a Subset of Twilio Short Codes to C-spire and Dish United States",
"updated_at": "2026-09-08T16:25:59.575-07:00",
"url": "https://stspg.io/pt48pvssqxks"
},
{
"body": "The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Argentina are operating normally.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T22:42:59.001-07:00",
"resolved_inferred": false,
"started_at": "2026-09-08T13:29:10.998-07:00",
"state": "resolved",
"title": "Voice Call Failures from Twilio Phone Numbers to Argentina",
"updated_at": "2026-09-08T22:42:59.015-07:00",
"url": "https://stspg.io/9dt6jb92df55"
},
{
"body": "The incident has been resolved and SMS delivery receipts from Twilio to Safaricom network subscribers in Kenya are operating normally.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T14:52:21.036-07:00",
"resolved_inferred": false,
"started_at": "2026-09-08T12:31:11.886-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from Twilio to Safaricom Kenya",
"updated_at": "2026-09-08T14:52:21.053-07:00",
"url": "https://stspg.io/x4dx2tv6816h"
},
{
"body": "Twilio Messaging Services was degraded for 46 days between July 21 2026 3:28 PM\u00a0 and Sept 4 2026 6:00 PM Pacific Time . During this period of time, customers that sent messages with media url that contained a comma and added the messaging service sid parameter in their messages will have their messages messages incorrectly rejected with http 400 and Twilio error code 21620 .",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "none",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-08T10:39:19.441-07:00",
"resolved_inferred": false,
"started_at": "2026-09-08T10:27:11.680-07:00",
"state": "resolved",
"title": "Twilio Messaging Services Was Degraded",
"updated_at": "2026-09-08T10:42:59.962-07:00",
"url": "https://stspg.io/8kdtxgf405cw"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Short Codes to Vodafone network subscribers in Italy is operating normally.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-09T08:29:40.537-07:00",
"resolved_inferred": false,
"started_at": "2026-09-08T09:16:48.580-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Short Codes to Vodafone Italy",
"updated_at": "2026-09-09T08:29:40.554-07:00",
"url": "https://stspg.io/x8jgt5j6ql45"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to network subscribers on affected networks in France is operating normally.",
"first_seen": "2026-09-09T12:30:34Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-08T11:23:27.667-07:00",
"resolved_inferred": false,
"started_at": "2026-09-08T08:56:59.139-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from a Subset of Twilio Long Codes to Multiple Networks in France",
"updated_at": "2026-09-08T11:23:27.685-07:00",
"url": "https://stspg.io/184nnb23lxfv"
},
{
"body": "The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Germany are operating normally.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-08T07:12:08.935-07:00",
"resolved_inferred": false,
"started_at": "2026-09-08T03:08:59.803-07:00",
"state": "resolved",
"title": "Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Germany",
"updated_at": "2026-09-08T07:12:08.953-07:00",
"url": "https://stspg.io/my2r6j6wcb66"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Megafon network subscribers in Tajikistan is operating normally.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-08T13:08:53.151-07:00",
"resolved_inferred": false,
"started_at": "2026-09-08T01:40:51.562-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Megafon Tajikistan",
"updated_at": "2026-09-08T13:08:53.168-07:00",
"url": "https://stspg.io/d6k6v6yqtx16"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-08T01:18:17.692-07:00",
"resolved_inferred": false,
"started_at": "2026-09-08T00:36:29.835-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Tigo Honduras",
"updated_at": "2026-09-08T01:18:17.710-07:00",
"url": "https://stspg.io/tsc479rzf9t4"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to AT&T network subscribers in Mexico is operating normally.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-08T00:24:22.490-07:00",
"resolved_inferred": false,
"started_at": "2026-09-07T17:54:30.680-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to AT&T Mexico",
"updated_at": "2026-09-08T00:24:22.510-07:00",
"url": "https://stspg.io/06g9f3mrj9p1"
},
{
"body": "The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States are operating normally.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-08T13:34:15.974-07:00",
"resolved_inferred": false,
"started_at": "2026-09-07T15:19:46.563-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Nex-Tech Wireless United States",
"updated_at": "2026-09-08T13:34:15.990-07:00",
"url": "https://stspg.io/z79xc4gr373d"
},
{
"body": "We have fully investigated the potential issue with Status-Callback Service triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "none",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-07T13:22:56.400-07:00",
"resolved_inferred": false,
"started_at": "2026-09-07T12:56:19.298-07:00",
"state": "resolved",
"title": "Automated Alert: No Customer Impact",
"updated_at": "2026-09-07T13:23:08.787-07:00",
"url": "https://stspg.io/cvxwnkhd9wxc"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio Phone Numbers to Robi network subscribers in Bangladesh is operating normally.",
"first_seen": "2026-09-07T12:26:33Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-07T12:37:08.519-07:00",
"resolved_inferred": false,
"started_at": "2026-09-07T01:53:02.610-07:00",
"state": "resolved",
"title": "SMS Delivery Delays and Failures from Twilio Phone Numbers to Robi Bangladesh",
"updated_at": "2026-09-07T12:37:08.535-07:00",
"url": "https://stspg.io/1w46mvr0sqr5"
},
{
"body": "This Incident has been resolved as we observed recovery and stablity in SMS Delivery Delays and Failures from Twilio to Telefonica Network in Spain.",
"first_seen": "2026-09-07T12:26:33Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-07T03:09:08.894-07:00",
"resolved_inferred": false,
"started_at": "2026-09-07T00:34:08.504-07:00",
"state": "resolved",
"title": "SMS Delivery Delays and Failures from Twilio to Telefonica Spain",
"updated_at": "2026-09-07T03:09:08.909-07:00",
"url": "https://stspg.io/3wzt5ms4hgt2"
},
{
"body": "This Incident has been resolved as observed metrics recovered and stable for SMS delivery from Twilio to MTN network subscribers in Congo",
"first_seen": "2026-09-07T12:26:33Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-07T06:18:48.614-07:00",
"resolved_inferred": false,
"started_at": "2026-09-06T23:35:39.593-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to MTN Congo",
"updated_at": "2026-09-07T06:18:48.629-07:00",
"url": "https://stspg.io/rs1x159791fg"
},
{
"body": "The incident has been resolved and MMS delivery between a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.",
"first_seen": "2026-09-07T12:26:33Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-07T16:07:30.275-07:00",
"resolved_inferred": false,
"started_at": "2026-09-06T22:55:02.583-07:00",
"state": "resolved",
"title": "MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Multiple Networks in United States",
"updated_at": "2026-09-07T16:07:30.298-07:00",
"url": "https://stspg.io/fp77r2fzkvw0"
},
{
"body": "The incident has been resolved and SMS delivery receipts from Twilio to Mauritel network subscribers in Mauritania are operating normally.",
"first_seen": "2026-09-06T12:28:17Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-06T13:05:02.187-07:00",
"resolved_inferred": false,
"started_at": "2026-09-05T15:33:17.423-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from Twilio to Mauritel Mauritania",
"updated_at": "2026-09-06T13:05:02.202-07:00",
"url": "https://stspg.io/w4jztp2ccmcq"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in India is operating normally.",
"first_seen": "2026-09-06T12:28:17Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-05T13:46:35.061-07:00",
"resolved_inferred": false,
"started_at": "2026-09-05T11:57:44.872-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in India",
"updated_at": "2026-09-05T13:46:35.082-07:00",
"url": "https://stspg.io/9gj90g028bg0"
},
{
"body": "The incident has been resolved and User Authentication Identity Gateway API failure increase for Pacificeast in the United States is operating normally.",
"first_seen": "2026-09-05T12:15:31Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-05T07:27:01.378-07:00",
"resolved_inferred": false,
"started_at": "2026-09-05T02:46:14.751-07:00",
"state": "resolved",
"title": "User Authentication Identity Gateway API Failure Increase for Pacificeast in United States",
"updated_at": "2026-09-05T07:27:01.395-07:00",
"url": "https://stspg.io/bnps82301v7z"
},
{
"body": "The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Switzerland are operating normally.",
"first_seen": "2026-09-05T05:19:27Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-05T15:04:18.717-07:00",
"resolved_inferred": false,
"started_at": "2026-09-04T13:55:02.954-07:00",
"state": "resolved",
"title": "Voice Call Failures from a Subset of Twilio Phone Numbers to Switzerland",
"updated_at": "2026-09-05T15:04:18.733-07:00",
"url": "https://stspg.io/8dmk6mw2yw7k"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-04T15:18:55Z",
"impact": "maintenance",
"last_seen": "2026-09-04T17:10:49Z",
"resolved_at": "2026-09-04T18:17:53Z",
"resolved_inferred": true,
"started_at": "2026-09-04T08:00:00.000-07:00",
"state": "maintenance",
"title": "Interconnection Infrastructure Upgrade (SG1 \u2013 Edge2 Switch)",
"updated_at": "2026-09-04T08:00:12.026-07:00",
"url": "https://stspg.io/yvltfkxpx0p6"
},
{
"body": "The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States are operating normally.",
"first_seen": "2026-09-04T14:19:03Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-04T10:17:37.421-07:00",
"resolved_inferred": false,
"started_at": "2026-09-04T06:27:19.978-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States",
"updated_at": "2026-09-04T10:17:37.438-07:00",
"url": "https://stspg.io/3h104vn9x26y"
},
{
"body": "Our engineers have monitored the issue and confirmed the issue with email deliveries to Microsoft has recovered to normal levels. All services are now operating normally at this time.",
"first_seen": "2026-09-04T12:15:55Z",
"impact": "maintenance",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-04T11:56:09.312-07:00",
"resolved_inferred": false,
"started_at": "2026-09-04T04:40:07.319-07:00",
"state": "resolved",
"title": "Multiple delivery failures when sending emails to Microsoft or MS based recipients",
"updated_at": "2026-09-04T11:56:09.327-07:00",
"url": "https://stspg.io/rwbjsyvfgn05"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to MobiFone network subscribers in Vietnam is operating normally.",
"first_seen": "2026-09-04T10:17:20Z",
"impact": "minor",
"last_seen": "2026-09-13T12:30:53Z",
"resolved_at": "2026-09-04T07:55:25.393-07:00",
"resolved_inferred": false,
"started_at": "2026-09-04T02:57:15.578-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to MobiFone Vietnam",
"updated_at": "2026-09-04T07:55:25.407-07:00",
"url": "https://stspg.io/cgl73d7bx2h9"
},
{
"body": "Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.",
"first_seen": "2026-09-04T10:17:20Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"started_at": "2026-09-04T02:43:59.602-07:00",
"state": "investigating",
"title": "MMS Delivery Failures from Telstra Australia to a Subset of Twilio Phone Numbers",
"updated_at": "2026-09-16T03:18:03.800-07:00",
"url": "https://stspg.io/8fp59sj5vkgh"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Vivo and Claro network subscribers in Brazil is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-04T09:03:44.199-07:00",
"resolved_inferred": false,
"started_at": "2026-09-03T23:40:40.752-07:00",
"state": "resolved",
"title": "SMS Delivery Delays and Failures From a Subset of Twilio Long Codes to Vivo and Claro Brazil",
"updated_at": "2026-09-04T09:03:44.214-07:00",
"url": "https://stspg.io/2g6ndxvhpf2b"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-04T07:16:22Z",
"resolved_at": "2026-09-04T08:14:10Z",
"resolved_inferred": true,
"started_at": "2026-09-03T21:00:00.000-07:00",
"state": "maintenance",
"title": "Canada Account Security Service Partner Maintenance",
"updated_at": "2026-09-03T21:00:08.154-07:00",
"url": "https://stspg.io/k1rkznkfn02m"
},
{
"body": "The incident has been resolved, SMS delivery from Twilio to Africell and Qcell network subscribers in the Gambia is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-05T13:58:45.397-07:00",
"resolved_inferred": false,
"started_at": "2026-09-03T20:35:16.336-07:00",
"state": "resolved",
"title": "SMS Delivery Delays and Failures from Twilio to Africell and Qcell Gambia",
"updated_at": "2026-09-05T13:58:45.414-07:00",
"url": "https://stspg.io/tkxm5kj3cf5g"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-04T10:17:20Z",
"resolved_at": "2026-09-04T11:14:03Z",
"resolved_inferred": true,
"started_at": "2026-09-03T20:00:00.000-07:00",
"state": "maintenance",
"title": "United States SMS and MMS Carrier Maintenance - T-Mobile",
"updated_at": "2026-09-03T20:00:08.724-07:00",
"url": "https://stspg.io/20pgdh1598gd"
},
{
"body": "Delivery delays and failures have been resolved and message delivery is operating normally at this time.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-11T12:29:42Z",
"resolved_at": "2026-09-03T17:10:45.526-07:00",
"resolved_inferred": false,
"started_at": "2026-09-03T14:36:55.789-07:00",
"state": "resolved",
"title": "Intermittent Delays and Failures in Message Delivery",
"updated_at": "2026-09-03T17:10:45.541-07:00",
"url": "https://stspg.io/dh2wnknzrwzp"
},
{
"body": "We have fully investigated the registration notification issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-11T12:29:42Z",
"resolved_at": "2026-09-03T12:21:39.570-07:00",
"resolved_inferred": false,
"started_at": "2026-09-03T11:54:33.475-07:00",
"state": "resolved",
"title": "Registration Notification Issues",
"updated_at": "2026-09-03T12:21:39.585-07:00",
"url": "https://stspg.io/k1y901m29mkt"
},
{
"body": "Intermittent dropped calls were reported on the Twilio personalized support hotline between 2026-08-24 08:10 AM PT and 2026-09-01 10:27 AM PT. The root cause was identified as a bug within Twilio Studio. A patch has been applied, and service has been fully restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-11T12:29:42Z",
"resolved_at": "2026-09-03T11:20:58.286-07:00",
"resolved_inferred": false,
"started_at": "2026-09-03T11:20:58.236-07:00",
"state": "resolved",
"title": "Retroactive Incident: Twilio Personalized Support Phone Line Affected",
"updated_at": "2026-09-03T11:20:58.298-07:00",
"url": "https://stspg.io/5kt7c7fhjg77"
},
{
"body": "The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in affected countries in Europe are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-09-03T06:53:38.447-07:00",
"resolved_inferred": false,
"started_at": "2026-09-03T03:01:13.959-07:00",
"state": "resolved",
"title": "Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries in Europe",
"updated_at": "2026-09-03T06:53:38.465-07:00",
"url": "https://stspg.io/pkf0gtxs33qs"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-09-03T01:42:49.462-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T23:35:05.258-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Cellcom Israel",
"updated_at": "2026-09-03T01:42:49.476-07:00",
"url": "https://stspg.io/pbkppwzjy5rz"
},
{
"body": "We are no longer experiencing issues when the customers are logging in to the Twilio console. This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-09-02T19:07:44.679-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T17:56:53.393-07:00",
"state": "resolved",
"title": "Unable to Login to Console",
"updated_at": "2026-09-02T19:07:44.694-07:00",
"url": "https://stspg.io/2zg6jg8bc4z3"
},
{
"body": "The incident has been resolved and MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-07T14:59:53.370-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T17:54:56.504-07:00",
"state": "resolved",
"title": "MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI United States",
"updated_at": "2026-09-07T14:59:53.391-07:00",
"url": "https://stspg.io/h9dxg79d435f"
},
{
"body": "We have monitored and resolved the issue with RCS sender registration submission in the United States. All services are now operating normally at this time.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-09-02T19:41:53.375-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T15:17:50.595-07:00",
"state": "resolved",
"title": "RCS Sender Registration Submission Issues in the United States",
"updated_at": "2026-09-02T19:41:53.397-07:00",
"url": "https://stspg.io/krnw2vrs7yhs"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Algar Telecom network subscribers in Brazil is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-09-03T07:22:10.816-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T14:05:15.538-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Telecom Brazil",
"updated_at": "2026-09-03T07:22:10.829-07:00",
"url": "https://stspg.io/vllp4bfrd3qz"
},
{
"body": "The incident has been resolved and SMS delivery receipts from Twilio to Three network subscribers in the United Kingdom are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-13T12:30:53Z",
"resolved_at": "2026-09-04T08:30:50.360-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T04:58:01.558-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from Twilio to Three United Kingdom",
"updated_at": "2026-09-04T08:30:50.377-07:00",
"url": "https://stspg.io/y3fltv825g53"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-09-02T07:22:58.132-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T04:13:10.710-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States",
"updated_at": "2026-09-02T07:22:58.144-07:00",
"url": "https://stspg.io/4zmv4mbvsfrp"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-09-02T07:12:48.116-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T03:18:18.315-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Multiple Networks in Spain",
"updated_at": "2026-09-02T07:12:48.135-07:00",
"url": "https://stspg.io/pj980180dqml"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Vivo network subscribers in Brazil is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-09-03T03:06:58.582-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T02:59:42.192-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil",
"updated_at": "2026-09-03T03:06:58.596-07:00",
"url": "https://stspg.io/xcf4mtj64p1x"
},
{
"body": "The incident has been resolved and User Authentication Identity SNA missing redirects for Three in the United Kingdom is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-09-02T13:09:33.604-07:00",
"resolved_inferred": false,
"started_at": "2026-09-02T01:49:05.058-07:00",
"state": "resolved",
"title": "User Authentication Identity SNA Missing Redirects for Three in United Kingdom",
"updated_at": "2026-09-02T13:09:33.621-07:00",
"url": "https://stspg.io/lfffggpjxynk"
},
{
"body": "Issues affecting transferred support chats have been resolved and Live Chat support is operating normally at this time.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-09-01T22:07:42.501-07:00",
"resolved_inferred": false,
"started_at": "2026-09-01T16:48:52.798-07:00",
"state": "resolved",
"title": "Live Chat Support Failing for Customers",
"updated_at": "2026-09-01T22:07:42.518-07:00",
"url": "https://stspg.io/ls7y6z1f65p3"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-09T12:30:34Z",
"resolved_inferred": true,
"started_at": "2026-09-01T10:00:00.000-07:00",
"state": "maintenance",
"title": "Malaysia SMS Carrier Maintenance - Celcom",
"updated_at": "2026-09-01T10:01:08.438-07:00",
"url": "https://stspg.io/t2z8tm2qbb5c"
},
{
"body": "Voice E2E Test failures has been resolved and is operating normally at this time.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-01T10:42:37.506-07:00",
"resolved_inferred": false,
"started_at": "2026-09-01T09:48:03.457-07:00",
"state": "resolved",
"title": "Voice E2E Test failures",
"updated_at": "2026-09-01T10:42:37.526-07:00",
"url": "https://stspg.io/px8dr30ydn14"
},
{
"body": "502 Errors when accessing Console or making REST API Calls has been resolved and is operating normally at this time.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-01T11:11:29.000-07:00",
"resolved_inferred": false,
"started_at": "2026-09-01T09:24:04.000-07:00",
"state": "resolved",
"title": "Increase in 502 HTTP Responses for REST API and Console",
"updated_at": "2026-09-01T11:35:48.381-07:00",
"url": "https://stspg.io/f769vq07dwdh"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in the Democratic Republic of the Congo is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-01T13:12:56.932-07:00",
"resolved_inferred": false,
"started_at": "2026-09-01T06:55:21.830-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo",
"updated_at": "2026-09-01T13:12:56.951-07:00",
"url": "https://stspg.io/57ydvfhx02n6"
},
{
"body": "The incident has been resolved and User Authentication Identity SNA failure increase and SNA missing redirects for Globe Telecom in the Philippines is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-01T10:30:37.349-07:00",
"resolved_inferred": false,
"started_at": "2026-09-01T06:18:10.697-07:00",
"state": "resolved",
"title": "User Authentication Identity SNA Failure Increase and SNA Missing Redirects for Globe Telecom in Philippines",
"updated_at": "2026-09-01T10:30:37.368-07:00",
"url": "https://stspg.io/9p1jd1wnm65j"
},
{
"body": "This incident has been resolved and the active Firebase outage that was impacting notification delivery for some Twilio customers is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-01T06:06:26.967-07:00",
"resolved_inferred": false,
"started_at": "2026-09-01T04:23:36.000-07:00",
"state": "resolved",
"title": "Firebase Outage Impacting Notification Delivery for Twilio Customers",
"updated_at": "2026-09-01T06:06:26.984-07:00",
"url": "https://stspg.io/vf7kff2q2tpf"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio Long Codes to network subscribers on affected networks in the Netherlands is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-10T12:15:40Z",
"resolved_at": "2026-09-03T07:04:42.037-07:00",
"resolved_inferred": false,
"started_at": "2026-09-01T04:08:05.877-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio Long Codes to Multiple Networks in Netherlands",
"updated_at": "2026-09-03T07:04:42.055-07:00",
"url": "https://stspg.io/3qqmwxpwmfh9"
},
{
"body": "The incident has been resolved and SMS delivery receipts from Twilio to H3G network subscribers in the United Kingdom is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-09-01T21:28:46.588-07:00",
"resolved_inferred": false,
"started_at": "2026-09-01T01:20:03.399-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from Twilio to H3G United Kingdom",
"updated_at": "2026-09-01T21:28:46.608-07:00",
"url": "https://stspg.io/b25jl5853zjc"
},
{
"body": "The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Malaysia and Thailand are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-01T08:42:33.791-07:00",
"resolved_inferred": false,
"started_at": "2026-09-01T00:48:59.056-07:00",
"state": "resolved",
"title": "Voice Call Failures between Twilio and Multiple Networks in Malaysia and Thailand",
"updated_at": "2026-09-01T08:42:33.808-07:00",
"url": "https://stspg.io/tygdf8g82msx"
},
{
"body": "The incident has been resolved and MMS delivery from AT&T network subscribers to a small subset of Twilio Toll-Free Numbers in the United States to Twilio Toll-Free Numbers is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-09-01T05:45:55.633-07:00",
"resolved_inferred": false,
"started_at": "2026-08-31T18:28:23.791-07:00",
"state": "resolved",
"title": "MMS Delivery Delays and Failures from AT&T United States to Twilio Toll-Free Numbers",
"updated_at": "2026-09-01T05:45:55.646-07:00",
"url": "https://stspg.io/tj3cx4bw1t18"
},
{
"body": "The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to Movistar network subscribers in Argentina are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-08-31T20:41:17.211-07:00",
"resolved_inferred": false,
"started_at": "2026-08-31T16:06:51.768-07:00",
"state": "resolved",
"title": "Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Movistar Argentina",
"updated_at": "2026-08-31T20:41:17.230-07:00",
"url": "https://stspg.io/g9880lyn17j2"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-11T12:29:42Z",
"resolved_at": "2026-09-03T15:13:01.313-07:00",
"resolved_inferred": false,
"started_at": "2026-08-31T13:30:40.023-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from a Subset of Twilio Short Codes to C-Spire and Dish United States",
"updated_at": "2026-09-03T15:13:01.327-07:00",
"url": "https://stspg.io/vdwyxqkp5d90"
},
{
"body": "Our engineers have monitored the fix and confirmed that the issue with Suppression Blocks List Data Inconsistencies has been resolved.\u00a0 The previous impact where a subset of requests from certain regions may not have received timely updates on Block suppressions has been resolved for the SendGrid UI dashboard and for the API.\u00a0 All services are now operating normally at this time.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-01T09:27:41.561-07:00",
"resolved_inferred": false,
"started_at": "2026-08-31T12:45:04.549-07:00",
"state": "resolved",
"title": "Inconsistencies with Suppressions - Block Lists",
"updated_at": "2026-09-01T09:27:41.589-07:00",
"url": "https://stspg.io/164cfsv2n4w7"
},
{
"body": "The issue affecting S/S, CNAM, and Voice Integrity for phone numbers on sub-accounts has been successfully resolved. We have monitored the systems and confirmed that all services have returned to normal operation. We apologize for any inconvenience this may have caused and appreciate your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-08-31T19:43:52.387-07:00",
"resolved_inferred": false,
"started_at": "2026-08-31T12:37:05.294-07:00",
"state": "resolved",
"title": "Degraded Experience on S/S, CNAM and VI for Select Phone Numbers",
"updated_at": "2026-08-31T19:43:52.401-07:00",
"url": "https://stspg.io/n601t5n965n4"
},
{
"body": "We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-08-31T13:56:10.556-07:00",
"resolved_inferred": false,
"started_at": "2026-08-31T12:10:06.643-07:00",
"state": "resolved",
"title": "Automated Alert: No Customer Impact",
"updated_at": "2026-08-31T13:56:10.577-07:00",
"url": "https://stspg.io/m5hcrhgpgmxb"
},
{
"body": "The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in the United States are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-06T15:32:04Z",
"resolved_at": "2026-08-31T11:23:23.014-07:00",
"resolved_inferred": false,
"started_at": "2026-08-31T09:56:51.333-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States",
"updated_at": "2026-08-31T11:23:23.035-07:00",
"url": "https://stspg.io/pz9k6rjcq7k9"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-09-01T01:04:09.030-07:00",
"resolved_inferred": false,
"started_at": "2026-08-31T07:45:09.731-07:00",
"state": "resolved",
"title": "SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in United States",
"updated_at": "2026-09-01T01:04:09.046-07:00",
"url": "https://stspg.io/thr0vvnswhkf"
},
{
"body": "The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-06T15:32:04Z",
"resolved_at": "2026-08-31T13:40:21.354-07:00",
"resolved_inferred": false,
"started_at": "2026-08-31T06:43:32.923-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to T-Mobile United States",
"updated_at": "2026-08-31T13:40:21.371-07:00",
"url": "https://stspg.io/yx32m25f6qwj"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-05T12:15:31Z",
"resolved_at": "2026-08-30T20:36:45.019-07:00",
"resolved_inferred": false,
"started_at": "2026-08-30T17:34:03.242-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Cellcom Israel",
"updated_at": "2026-08-30T20:36:45.033-07:00",
"url": "https://stspg.io/833mpbbc2vv9"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Telma network subscribers in Madagascar is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-09T12:30:34Z",
"resolved_at": "2026-09-02T03:37:04.179-07:00",
"resolved_inferred": false,
"started_at": "2026-08-30T16:34:07.665-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from Twilio to Telma Madagascar",
"updated_at": "2026-09-02T03:37:04.197-07:00",
"url": "https://stspg.io/sv4y5qbv1rwz"
},
{
"body": "The incident has been resolved and User Authentication Identity Gateway API failure increase for XL Axiata in Indonesia is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-05T08:54:55Z",
"resolved_at": "2026-08-30T14:03:30.602-07:00",
"resolved_inferred": false,
"started_at": "2026-08-30T08:54:31.080-07:00",
"state": "resolved",
"title": "User Authentication Identity Gateway API Failure Increase for XL Axiata in Indonesia",
"updated_at": "2026-08-30T14:03:30.621-07:00",
"url": "https://stspg.io/h1sryvjmtgv2"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to DiGi network subscribers in Malaysia is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T18:17:53Z",
"resolved_at": "2026-08-30T12:41:12.245-07:00",
"resolved_inferred": false,
"started_at": "2026-08-30T00:28:58.216-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from Twilio to DiGi Malaysia",
"updated_at": "2026-08-30T12:41:12.261-07:00",
"url": "https://stspg.io/dbf4c348gcrm"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Algar Telecom network subscribers in Brazil is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T11:14:03Z",
"resolved_at": "2026-08-30T05:34:05.431-07:00",
"resolved_inferred": false,
"started_at": "2026-08-29T12:29:35.156-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Algar Telecom Brazil",
"updated_at": "2026-08-30T05:34:05.450-07:00",
"url": "https://stspg.io/nv9gvv6sxdr0"
},
{
"body": "The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Bulgaria are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T09:06:33Z",
"resolved_at": "2026-08-29T15:26:19.449-07:00",
"resolved_inferred": false,
"started_at": "2026-08-28T16:36:52.859-07:00",
"state": "resolved",
"title": "Voice Call Failures from Twilio Phone Numbers to Bulgaria",
"updated_at": "2026-08-29T15:26:19.469-07:00",
"url": "https://stspg.io/rtlhyssbpjm5"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Ooredoo network subscribers in Kuwait is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-05T12:15:31Z",
"resolved_at": "2026-08-30T23:21:20.811-07:00",
"resolved_inferred": false,
"started_at": "2026-08-28T14:56:19.061-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to Ooredoo Kuwait",
"updated_at": "2026-08-30T23:21:20.831-07:00",
"url": "https://stspg.io/h7s9tss81d6f"
},
{
"body": "The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Senders and Long Codes to LIME network subscribers in Cayman Islands is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T11:14:03Z",
"resolved_at": "2026-08-30T04:17:22.801-07:00",
"resolved_inferred": false,
"started_at": "2026-08-28T14:38:56.882-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Long Codes to LIME Cayman Islands",
"updated_at": "2026-08-30T04:17:22.819-07:00",
"url": "https://stspg.io/mb2hwpnfbxr8"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Datora network subscribers in Brazil is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T18:17:53Z",
"resolved_at": "2026-08-30T12:21:29.943-07:00",
"resolved_inferred": false,
"started_at": "2026-08-28T11:54:34.899-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from Twilio to Datora Brazil",
"updated_at": "2026-08-30T12:21:29.959-07:00",
"url": "https://stspg.io/6bd4n62h7566"
},
{
"body": "Latency for subsets of traffic has been resolved and Messaging Logs is operating normally at this time.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-11T12:29:42Z",
"resolved_at": "2026-09-03T17:40:28.172-07:00",
"resolved_inferred": false,
"started_at": "2026-08-28T11:35:21.000-07:00",
"state": "resolved",
"title": "Message Logs Performance Issues",
"updated_at": "2026-09-03T17:40:28.185-07:00",
"url": "https://stspg.io/5lgl8pl2l6dl"
},
{
"body": "The incident has been resolved and voice calls between a subset of Twilio Hong Kong Phone Numbers and network subscribers on affected networks in Hong Kong are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-06T15:32:04Z",
"resolved_at": "2026-08-31T07:35:03.346-07:00",
"resolved_inferred": false,
"started_at": "2026-08-28T03:33:05.744-07:00",
"state": "resolved",
"title": "Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong",
"updated_at": "2026-08-31T07:35:03.366-07:00",
"url": "https://stspg.io/3ld790kq3b5n"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to Megafon network subscribers in Tajikistan is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T09:06:33Z",
"resolved_at": "2026-08-29T16:37:53.748-07:00",
"resolved_inferred": false,
"started_at": "2026-08-28T00:00:05.133-07:00",
"state": "resolved",
"title": "SMS Delivery Delays and Failures from Twilio to Megafon Tajikistan",
"updated_at": "2026-08-29T16:37:53.765-07:00",
"url": "https://stspg.io/9cdwwszbl32l"
},
{
"body": "The incident has been resolved and SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-04T12:24:18Z",
"resolved_at": "2026-08-30T11:17:34.357-07:00",
"resolved_inferred": false,
"started_at": "2026-08-27T15:17:37.955-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto Rico",
"updated_at": "2026-08-30T11:17:34.374-07:00",
"url": "https://stspg.io/vq57cf2w71ds"
},
{
"body": "The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-06T15:32:04Z",
"resolved_at": "2026-08-31T07:26:13.604-07:00",
"resolved_inferred": false,
"started_at": "2026-08-27T04:43:30.375-07:00",
"state": "resolved",
"title": "Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to United Kingdom",
"updated_at": "2026-08-31T07:26:13.624-07:00",
"url": "https://stspg.io/0q7b0b824l6s"
},
{
"body": "The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-14T12:29:13Z",
"resolved_at": "2026-09-04T15:25:16.267-07:00",
"resolved_inferred": false,
"started_at": "2026-08-26T07:48:57.936-07:00",
"state": "resolved",
"title": "MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States",
"updated_at": "2026-09-04T15:25:16.285-07:00",
"url": "https://stspg.io/ybxz6nw6c0jt"
},
{
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-15T12:28:18Z",
"resolved_at": "2026-09-16T12:28:20Z",
"resolved_inferred": true,
"started_at": "2026-08-24T09:00:00.000-07:00",
"state": "maintenance",
"title": "Twilio SendGrid Legacy Public IP Deprecation",
"updated_at": "2026-08-24T09:00:08.146-07:00",
"url": "https://stspg.io/bc4590ctzy7h"
},
{
"body": "The incident has been resolved and SMS delivery from Twilio to I.C.E network subscribers in Costa Rica is operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-07T12:26:33Z",
"resolved_at": "2026-08-31T14:35:42.465-07:00",
"resolved_inferred": false,
"started_at": "2026-08-22T11:01:44.039-07:00",
"state": "resolved",
"title": "SMS Delivery Delays from Twilio to I.C.E Costa Rica",
"updated_at": "2026-08-31T14:35:42.480-07:00",
"url": "https://stspg.io/1vclptbfg1yz"
},
{
"body": "The incident has been resolved and SMS delivery receipts from a subset of Twilio Phone Numbers to Telefonica network subscribers in El Salvador are operating normally.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-12T12:30:15Z",
"resolved_at": "2026-09-04T05:06:52.341-07:00",
"resolved_inferred": false,
"started_at": "2026-08-21T14:20:12.716-07:00",
"state": "resolved",
"title": "SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El Salvador",
"updated_at": "2026-09-04T05:06:52.359-07:00",
"url": "https://stspg.io/n6p28xgp24v9"
},
{
"body": "e have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally. This is a duplicated post from https://status.twilio.com/incidents/1p0389r8f5f2",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-08T12:29:58Z",
"resolved_at": "2026-09-01T15:17:22.962-07:00",
"resolved_inferred": false,
"started_at": "2026-08-21T09:15:44.882-07:00",
"state": "resolved",
"title": "SMS Delivery Failures from Twilio to Dukagjjni Kosovo",
"updated_at": "2026-09-01T15:17:22.978-07:00",
"url": "https://stspg.io/0sghg98q9527"
}
]
}