{
"vendor": "UpCloud",
"slug": "upcloud",
"platform": "statuspage",
"status_url": "https://status.upcloud.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-26T06:49:07.297Z",
"resolved_inferred": false,
"started_at": "2026-08-25T23:45:29.984Z",
"state": "resolved",
"title": "[DE-FRA1]: Storage Backend Issue",
"updated_at": "2026-08-26T06:49:07.314Z",
"url": "https://stspg.io/8n10kjpg835t"
},
{
"body": "Our team has confirmed the full resolution of the issue. All affected services should now be functioning normally.\n\nIf you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com\n\nThank you for your patience, and we apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-11T11:09:07.965Z",
"resolved_inferred": false,
"started_at": "2026-08-11T09:12:16.063Z",
"state": "resolved",
"title": "Cloud Server Deployment Error",
"updated_at": "2026-08-11T11:09:07.986Z",
"url": "https://stspg.io/7d4cvgszxwjb"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-03T20:55:40.545Z",
"resolved_inferred": false,
"started_at": "2026-08-03T15:29:34.554Z",
"state": "resolved",
"title": "Live Chat Temporarily Unavailable",
"updated_at": "2026-08-03T20:55:40.560Z",
"url": "https://stspg.io/9wzsfyl5k4xh"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-07T13:02:53.666Z",
"resolved_inferred": false,
"started_at": "2026-07-07T12:02:22.307Z",
"state": "resolved",
"title": "[EUROPE 2]: Object Storage Issue Identified",
"updated_at": "2026-07-07T13:02:53.680Z",
"url": "https://stspg.io/s396dtdsf53k"
},
{
"body": "We have resolved the DNS resolution issue that was causing increased response times. Impacting our control panel https://hub.upcloud.com/ and certain cloud services in the FI-HEL1 and FI-HEL2 data centres.\n\nAfter monitoring our systems for a some time, we can confirm now the situation is stable.\n\nWe apologise for the inconvenience.\n\nIf you have any questions, please don't hesitate to contact us via email support@upcloud.com or via live chat https://hub.upcloud.com/.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-16T13:30:24.583Z",
"resolved_inferred": false,
"started_at": "2026-06-16T10:18:08.073Z",
"state": "resolved",
"title": "DNS Resolution Issues in FI-HEL1 and FI-HEL2",
"updated_at": "2026-06-16T13:30:24.598Z",
"url": "https://stspg.io/0yrh9ztnk2th"
},
{
"body": "This is now resolved. \n\nIf you have any questions or need further assistance, please reach out to us via email at support@upcloud.com or via Live Chat in our control panel: https://hub.upcloud.com",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-09T09:18:37.128Z",
"resolved_inferred": false,
"started_at": "2026-06-15T13:12:48.635Z",
"state": "resolved",
"title": "Payment processor issues with American Express",
"updated_at": "2026-07-09T09:18:37.144Z",
"url": "https://stspg.io/h5pdm7nt2h92"
},
{
"body": "We have resolved the root cause of the networking issue affecting our Managed Object Storage and our Managed Kubernetes service in our SG-SIN1 data center. All affected services should now be functioning normally.\n\nIf you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com.\n\nThank you for your patience and we apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-05T19:11:37.398Z",
"resolved_inferred": false,
"started_at": "2026-06-05T14:50:59.000Z",
"state": "resolved",
"title": "[SG-SIN1]: Networking issue",
"updated_at": "2026-06-05T19:11:37.414Z",
"url": "https://stspg.io/g39rnhm3ylt7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-26T17:44:44.314Z",
"resolved_inferred": false,
"started_at": "2026-05-26T14:42:21.965Z",
"state": "resolved",
"title": "Error with new cloud service deployments",
"updated_at": "2026-05-26T17:44:44.331Z",
"url": "https://stspg.io/71c3tjrt3byd"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-13T12:39:14.920Z",
"resolved_inferred": false,
"started_at": "2026-05-13T03:26:42.861Z",
"state": "resolved",
"title": "[SG-SIN1]: Managed Kubernetes Issue",
"updated_at": "2026-05-13T12:39:14.938Z",
"url": "https://stspg.io/pfhync1l8kp6"
},
{
"body": "This incident has been fully resolved.\n\nPlease contact our support team via live chat or support@upcloud.com if you have any further questions regarding the incident.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-04T13:21:15.042Z",
"resolved_inferred": false,
"started_at": "2026-05-04T11:15:16.000Z",
"state": "resolved",
"title": "Control Panel https://hub.upcloud.com/ login issues",
"updated_at": "2026-05-04T13:21:15.056Z",
"url": "https://stspg.io/t3rfhtx8kxhs"
},
{
"body": "Our team has confirmed the full resolution of the issue affecting our EUROPE-1 Managed Object Storage in our FI-HEL2 data center. All affected services should now be functioning normally.\n\nIf you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com\n\nThank you for your patience and we apologize for any inconvenience caused.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-29T21:51:34.401Z",
"resolved_inferred": false,
"started_at": "2026-04-29T18:28:38.059Z",
"state": "resolved",
"title": "[FI-HEL2]: EUROPE-1 Managed Object Storage Performance Issues",
"updated_at": "2026-04-29T21:51:34.418Z",
"url": "https://stspg.io/jv3zdydmjl4d"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-22T06:57:11.169Z",
"resolved_inferred": false,
"started_at": "2026-04-22T03:47:23.426Z",
"state": "resolved",
"title": "[SG-SIN1]: Compute node issue",
"updated_at": "2026-04-22T06:57:11.185Z",
"url": "https://stspg.io/kyvqlrfnlbnc"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-15T11:17:43.635Z",
"resolved_inferred": false,
"started_at": "2026-04-15T07:44:45.666Z",
"state": "resolved",
"title": "Issue with new Cloud Server Deployments",
"updated_at": "2026-04-15T11:17:43.650Z",
"url": "https://stspg.io/cghzf1gjydc1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-31T06:33:26.728Z",
"resolved_inferred": false,
"started_at": "2026-03-31T01:48:42.000Z",
"state": "resolved",
"title": "[US-NYC1]: Storage backend issue",
"updated_at": "2026-03-31T06:33:26.742Z",
"url": "https://stspg.io/jssf79tm7lt2"
},
{
"body": "We have been monitoring the situation closely over the 12 hours and can confirm that all affected services have now been fully restored.\n\nThe Issue impacted some of our Managed Load Balancer instances within the FI-HEL1 Data Centre, which subsequently impacted some Managed Kubernetes clusters in that region.\n\nWe sincerely apologise for this incident and we continue our internal investigation.\n\n If you have any remaining questions, please contact us via email at support@upcloud.com or through our live chat https://hub.upcloud.com/",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-17T13:01:39.687Z",
"resolved_inferred": false,
"started_at": "2026-03-16T19:28:54.466Z",
"state": "resolved",
"title": "[FI-HEL1]: Compute Node Issue",
"updated_at": "2026-03-17T13:01:39.703Z",
"url": "https://stspg.io/cqc236hdbtc7"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-16T15:06:24.059Z",
"resolved_inferred": false,
"started_at": "2026-03-16T12:02:13.902Z",
"state": "resolved",
"title": "[APAC-1]: Object Storage 503 Errors",
"updated_at": "2026-03-16T15:06:24.075Z",
"url": "https://stspg.io/3y7dm4vfwpp0"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-12T18:29:21.628Z",
"resolved_inferred": false,
"started_at": "2026-03-12T13:24:35.989Z",
"state": "resolved",
"title": "[Europe-1] Object Storage",
"updated_at": "2026-03-12T18:29:21.646Z",
"url": "https://stspg.io/3ntb8bzx7f1b"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-06T04:27:49.134Z",
"resolved_inferred": false,
"started_at": "2026-02-06T04:22:04.206Z",
"state": "resolved",
"title": "[FI-HEL1]: Compute node issue",
"updated_at": "2026-02-06T04:27:49.150Z",
"url": "https://stspg.io/kt9j6fnjxcc4"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-03T13:51:23.523Z",
"resolved_inferred": false,
"started_at": "2026-02-03T13:23:19.000Z",
"state": "resolved",
"title": "[SG-SIN1]: Compute node issue",
"updated_at": "2026-02-03T13:51:23.546Z",
"url": "https://stspg.io/66brzyfddd9k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-03T07:50:10.634Z",
"resolved_inferred": false,
"started_at": "2026-02-03T06:09:48.000Z",
"state": "resolved",
"title": "[SG-SIN1]: Compute node issue",
"updated_at": "2026-02-03T07:50:10.649Z",
"url": "https://stspg.io/wp4frfp4dhzw"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-01T18:57:06.078Z",
"resolved_inferred": false,
"started_at": "2026-02-01T16:34:26.732Z",
"state": "resolved",
"title": "[UK-LON1]: Storage Backend Issue",
"updated_at": "2026-02-01T18:57:06.093Z",
"url": "https://stspg.io/v4f70n745hpb"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-23T10:47:40.717Z",
"resolved_inferred": false,
"started_at": "2026-01-23T08:39:33.830Z",
"state": "resolved",
"title": "[ES-MAD1]: Networking issue",
"updated_at": "2026-01-23T10:47:40.731Z",
"url": "https://stspg.io/266ypk7hj1yz"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-23T00:49:27.129Z",
"resolved_inferred": false,
"started_at": "2026-01-22T21:24:09.598Z",
"state": "resolved",
"title": "[ES-MAD1]: Networking Issue",
"updated_at": "2026-01-23T00:49:27.143Z",
"url": "https://stspg.io/9hcvj3lrt684"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-21T05:31:58.534Z",
"resolved_inferred": false,
"started_at": "2026-01-20T12:40:03.357Z",
"state": "resolved",
"title": "Issue with TLS Certification",
"updated_at": "2026-01-21T05:31:58.553Z",
"url": "https://stspg.io/0zswq38j1yh2"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-09T22:22:41.954Z",
"resolved_inferred": false,
"started_at": "2026-01-09T19:56:45.007Z",
"state": "resolved",
"title": "Issue with our Live Chat and Email Support",
"updated_at": "2026-01-09T22:22:41.969Z",
"url": "https://stspg.io/0g4bdhsvnyp2"
},
{
"body": "The incident regarding our Support Live chat and emails has been fully resolved, thanks for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-01-05T16:03:21.831Z",
"resolved_inferred": false,
"started_at": "2026-01-05T14:18:54.174Z",
"state": "resolved",
"title": "Issue with our Live chat to Support",
"updated_at": "2026-01-05T16:03:21.844Z",
"url": "https://stspg.io/1sx5hbt7fhsl"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-22T07:31:25.665Z",
"resolved_inferred": false,
"started_at": "2025-12-22T04:25:21.873Z",
"state": "resolved",
"title": "SE-STO1: Networking issue",
"updated_at": "2025-12-22T07:31:25.681Z",
"url": "https://stspg.io/5pflbtsf2wch"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-22T07:31:43.276Z",
"resolved_inferred": false,
"started_at": "2025-12-22T04:23:43.265Z",
"state": "resolved",
"title": "NL-AMS1: Networking issue",
"updated_at": "2025-12-22T07:31:43.292Z",
"url": "https://stspg.io/zwrgfn4dl0jq"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-22T07:31:59.222Z",
"resolved_inferred": false,
"started_at": "2025-12-22T04:22:37.209Z",
"state": "resolved",
"title": "UK-LON1: Networking issue",
"updated_at": "2025-12-22T07:31:59.237Z",
"url": "https://stspg.io/wwkb9j81mkv9"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-16T09:35:08.666Z",
"resolved_inferred": false,
"started_at": "2025-12-16T00:43:03.382Z",
"state": "resolved",
"title": "[ES-MAD1]: Networking issue",
"updated_at": "2025-12-16T09:35:08.680Z",
"url": "https://stspg.io/jv6nn89skppy"
},
{
"body": "The incident affecting our FI-HEL2 data centre has been resolved. \n\nOur monitoring confirms that all systems are operating normally, and we have not observed any further issues. \n\n\nWe sincerely apologise for the inconvenience caused, and will be conducting an internal investigation to find the root cause and develop action plans to prevent similar incidents in the future.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-27T10:51:31.790Z",
"resolved_inferred": false,
"started_at": "2025-11-27T07:49:38.593Z",
"state": "resolved",
"title": "[FI-HEL2] Networking issue",
"updated_at": "2025-11-27T10:51:31.807Z",
"url": "https://stspg.io/bfdv8x74p787"
},
{
"body": "We can confirm that the issues affecting the UpCloud API are fully resolved and all management services are operating as expected.\n\nIf you continue to experience issues, please reach out to our Support team via our 24/7 Live Chat or email support@upcloud.com. \n\nWe sincerely apologise for any inconvenience caused by this incident and appreciate your kind patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-22T13:14:49.915Z",
"resolved_inferred": false,
"started_at": "2025-11-22T09:51:51.601Z",
"state": "resolved",
"title": "Issues with UpCloud API",
"updated_at": "2025-11-22T13:15:15.208Z",
"url": "https://stspg.io/drzntv6vhxq1"
},
{
"body": "We can confirm that the issues affecting the UpCloud API are fully resolved and all management services are operating as expected.\n\nIf you continue to experience issues, please reach out to our Support team via our 24/7 Live Chat or email support@upcloud.com. \n\nWe sincerely apologise for any inconvenience caused by this incident and appreciate your kind patience and understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-21T07:36:55.418Z",
"resolved_inferred": false,
"started_at": "2025-11-21T06:55:43.155Z",
"state": "resolved",
"title": "Issues with UpCloud API",
"updated_at": "2025-11-21T07:36:55.434Z",
"url": "https://stspg.io/qmmgb9dhshfj"
},
{
"body": "Access to the UpCloud Control Panel and public website has been fully restored. The disruption was traced to a service incident with our upstream provider, Cloudflare. You can review their incident report here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7\n\nWhile the root cause originated externally, we sincerely apologize for the impact this had on your ability to manage your services. We appreciate your patience while stability was restored.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-18T18:10:48.094Z",
"resolved_inferred": false,
"started_at": "2025-11-18T12:00:08.117Z",
"state": "resolved",
"title": "Issue with our public website and control panel",
"updated_at": "2025-11-18T18:10:48.114Z",
"url": "https://stspg.io/4d7nrjsz31yx"
},
{
"body": "The incident with our API has been resolved. If you are still having issues please reach out to our support via live chat or at support@upcloud.com. We apologize for the issues caused by this incident and appreciate your understanding.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-03T20:29:50.994Z",
"resolved_inferred": false,
"started_at": "2025-11-03T19:17:53.979Z",
"state": "resolved",
"title": "Issue with API affecting server configurations and deployments",
"updated_at": "2025-11-03T20:29:51.006Z",
"url": "https://stspg.io/6cnvbcjc63c0"
},
{
"body": "Our live chat has now returned to full functionality. \n\nThank you for your utmost patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-21T02:56:24.585Z",
"resolved_inferred": false,
"started_at": "2025-10-20T07:34:22.626Z",
"state": "resolved",
"title": "Issue with our Live chat to Support",
"updated_at": "2025-10-21T02:56:24.602Z",
"url": "https://stspg.io/4nl0gsdqv4y9"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-08T14:35:17.956Z",
"resolved_inferred": false,
"started_at": "2025-10-08T11:48:55.120Z",
"state": "resolved",
"title": "[UK-LON1]: Storage backend issue",
"updated_at": "2025-10-08T14:35:17.971Z",
"url": "https://stspg.io/rbsbrzzmmm41"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-07T11:34:11.600Z",
"resolved_inferred": false,
"started_at": "2025-10-07T07:16:11.717Z",
"state": "resolved",
"title": "[FI-HEL1]: Backup availability issue",
"updated_at": "2025-10-07T11:34:11.616Z",
"url": "https://stspg.io/q7y7xwxttls6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-07T13:26:41.808Z",
"resolved_inferred": false,
"started_at": "2025-10-07T01:20:13.616Z",
"state": "resolved",
"title": "[US-SJO1]: Managed Kubernetes (Deployment & Management)",
"updated_at": "2025-10-07T13:26:41.824Z",
"url": "https://stspg.io/f5z41nmmkfvm"
}
]
}