{
"vendor": "Wix",
"slug": "wix",
"platform": "statuspage",
"status_url": "https://status.wix.com",
"last_checked": "2026-09-16T12:28:20Z",
"last_state": "ok",
"history_backfilled": true,
"first_watched": "2026-09-04T07:06:16Z",
"incidents": [
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-15T12:28:18Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-15T09:17:23.028Z",
"resolved_inferred": false,
"started_at": "2026-09-15T08:35:46.168Z",
"state": "resolved",
"title": "RESOLVED: Multiple Issues with Wix Services in European Region",
"updated_at": "2026-09-15T09:17:31.949Z",
"url": "https://stspg.io/n4b61bctsfq5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-08T12:29:58Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-07T22:11:56.941Z",
"resolved_inferred": false,
"started_at": "2026-09-07T15:26:32.205Z",
"state": "resolved",
"title": "RESOLVED: Some Elements not Appearing on Wix Harmony Live Sites",
"updated_at": "2026-09-08T08:21:51.071Z",
"url": "https://stspg.io/jyhncq07n3mt"
},
{
"body": "Issue with SMS Delivery Delays on Twilio side is resolved, and is no longer impacting Wix services.\n\nPlease refer to Twilio Status Page for additional information: https://status.twilio.com/",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-09-01T14:55:46.821Z",
"resolved_inferred": false,
"started_at": "2026-09-01T09:10:51.852Z",
"state": "resolved",
"title": "RESOLVED: SMS Delivery Delays on Twilio Side",
"updated_at": "2026-09-01T14:55:54.847Z",
"url": "https://stspg.io/x81bbt7j96gv"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-19T21:23:46.000Z",
"resolved_inferred": false,
"started_at": "2026-08-19T19:55:44.000Z",
"state": "resolved",
"title": "RESOLVED: Wix Sites Loading Slow in Some Regions",
"updated_at": "2026-08-20T08:14:50.674Z",
"url": "https://stspg.io/jht87c3lrf7p"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-12T15:09:39.926Z",
"resolved_inferred": false,
"started_at": "2026-08-12T14:44:22.750Z",
"state": "resolved",
"title": "RESOLVED: Issues opening Wix Editors and dashboards",
"updated_at": "2026-08-12T15:09:50.620Z",
"url": "https://stspg.io/ydvmr99dskgp"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-08-01T14:44:23.095Z",
"resolved_inferred": false,
"started_at": "2026-08-01T11:27:45.888Z",
"state": "resolved",
"title": "RESOLVED: Multiple Critical Issues with Wix Services",
"updated_at": "2026-08-01T16:30:35.371Z",
"url": "https://stspg.io/6t722nl4gdcp"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-29T13:47:11.122Z",
"resolved_inferred": false,
"started_at": "2026-07-29T13:31:41.934Z",
"state": "resolved",
"title": "RESOLVED: Issues on mulitple Wix Services",
"updated_at": "2026-07-29T13:48:10.937Z",
"url": "https://stspg.io/8nlwxn9cvf4k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-24T12:16:15.441Z",
"resolved_inferred": false,
"started_at": "2026-07-24T11:29:30.492Z",
"state": "resolved",
"title": "RESOLVED: Issues With Multiple Wix Services",
"updated_at": "2026-07-24T12:16:30.897Z",
"url": "https://stspg.io/gkp94fk6np4x"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-22T08:48:00.272Z",
"resolved_inferred": false,
"started_at": "2026-07-22T08:36:20.299Z",
"state": "resolved",
"title": "RESOLVED: Issues Affecting Multiple Wix Services",
"updated_at": "2026-07-22T09:08:02.115Z",
"url": "https://stspg.io/v47hm9pq62m1"
},
{
"body": "On July 7th at 2:10 PM UTC, some users experienced issues loading the Wix Editors. The issue also affected saving and publishing for some users during this period. All functionality was fully restored within approximately 20 minutes.\n\nThe root cause was a deployment of a new version of one of our internal platform services that did not follow our standard gradual rollout process. Instead of being deployed incrementally across our infrastructure, as is our normal practice, the new version was released to all environments at once. This caused elevated latency in that service, which cascaded to the Editors.\n\nOur team identified the root cause quickly, rolled back the service to its previous stable version, and accelerated the recovery by restarting affected instances across our infrastructure. This fully resolved the issue.\n\nWix continuously deploys updates across our microservice platform, the vast majority seamlessly and without any user impact. The safeguard that is specifically designed to prevent this type of issue was not applied in this case.\n\nFollowing this incident, we have introduced automated guardrails on the affected service to prevent new versions from causing latency spikes that propagate to dependent services. We have also strengthened our platform-wide rollout policies to enforce gradual deployment practices and make it harder to bypass monitoring and staged rollout checks in the future.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-07T14:35:15.100Z",
"resolved_inferred": false,
"started_at": "2026-07-07T14:25:18.573Z",
"state": "postmortem",
"title": "RESOLVED: Issues Accessing Editor/Studio",
"updated_at": "2026-07-09T13:12:01.874Z",
"url": "https://stspg.io/xxrvbkjc06wn"
},
{
"body": "On July 7th at 7:50 AM UTC, some users experienced issues loading the Wix Dashboard and Wix Editors. All functionality was fully restored within approximately 20 minutes.\n\nThe root cause was an interaction between two events: a new automated database infrastructure optimization feature introduced on July 5th, and a routine planned traffic shift between data center regions carried out on the morning of July 7th.\n\nThe new feature is designed to improve infrastructure efficiency by continuously monitoring database throughput usage and automatically adjusting capacity limits to reflect actual demand. On July 7th, before the day's planned traffic operations had taken place, the feature applied reduced capacity limits to several database clusters in one of our regions, based on the lower load observed earlier that morning. Shortly after, a routine planned traffic shift moved additional user traffic to that same region. The database clusters, now operating under reduced limits, received more load than those limits could accommodate, causing database response times to spike and errors to cascade across our dashboard and editors.\n\nOur team identified the root cause and resolved the incident by redirecting traffic to an unaffected region. We also provisioned new database nodes with higher capacity limits to restore full throughput in the impacted region.\n\nFollowing this incident, we have paused the automated optimization feature while we put additional safeguards in place. We have audited all database clusters where capacity adjustments were applied to confirm they are operating correctly. We are also implementing coordination checks to ensure that automated capacity adjustments and planned traffic operations are always validated against one another. We have additionally improved monitoring and alerting for automated infrastructure changes to enable faster detection and response if a similar situation were to arise in the future.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-07-07T08:28:31.002Z",
"resolved_inferred": false,
"started_at": "2026-07-07T08:12:33.655Z",
"state": "postmortem",
"title": "RESOLVED: Issue affecting multiple services",
"updated_at": "2026-07-09T13:06:55.035Z",
"url": "https://stspg.io/q4llcs8lmf7z"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-29T15:55:24.746Z",
"resolved_inferred": false,
"started_at": "2026-06-29T15:36:32.830Z",
"state": "resolved",
"title": "Issues Loading The Wix Editor",
"updated_at": "2026-06-29T15:55:24.764Z",
"url": "https://stspg.io/ktswmxmv1ghw"
},
{
"body": "The issue has been resolved. If you are still having issues with Harmony container content not loading, please contact Customer Care.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-25T22:36:31.510Z",
"resolved_inferred": false,
"started_at": "2026-06-25T20:17:06.247Z",
"state": "resolved",
"title": "RESOLVED: Containers Missing Content on Harmony Sites",
"updated_at": "2026-06-25T22:36:38.335Z",
"url": "https://stspg.io/48fmr7y0c16l"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "critical",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-23T09:56:30.948Z",
"resolved_inferred": false,
"started_at": "2026-06-23T09:16:11.184Z",
"state": "resolved",
"title": "RESOLVED: Issues with Stores Product Catalog",
"updated_at": "2026-06-23T09:56:30.964Z",
"url": "https://stspg.io/rcl8vmcd539r"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-06-10T11:19:28.936Z",
"resolved_inferred": false,
"started_at": "2026-06-10T10:55:33.815Z",
"state": "resolved",
"title": "RESOLVED: Issues Accessing Live Sites",
"updated_at": "2026-06-10T11:19:28.949Z",
"url": "https://stspg.io/gdxknwtgmj9q"
},
{
"body": "The issue has been resolved",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-11T19:00:00.000Z",
"resolved_inferred": false,
"started_at": "2026-05-11T13:15:00.000Z",
"state": "resolved",
"title": "RESOLVED: Wix Sites Are Loading Slow or Not Loading for Some Visitors",
"updated_at": "2026-05-14T08:31:19.696Z",
"url": "https://stspg.io/wjmv3xx9dcv1"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-07T21:51:08.344Z",
"resolved_inferred": false,
"started_at": "2026-05-07T11:36:08.032Z",
"state": "resolved",
"title": "RESOLVED: Some Users Have Issues with Saving/Publishing Sites",
"updated_at": "2026-05-07T21:54:04.975Z",
"url": "https://stspg.io/4vdwlrshj24d"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-05-07T01:58:58.961Z",
"resolved_inferred": false,
"started_at": "2026-05-06T22:27:11.750Z",
"state": "resolved",
"title": "RESOLVED: Issue Affecting Wix Editor and Other Wix Services",
"updated_at": "2026-05-07T05:05:10.293Z",
"url": "https://stspg.io/9d6fh8tp3738"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-16T15:13:32.531Z",
"resolved_inferred": false,
"started_at": "2026-04-16T13:57:41.126Z",
"state": "resolved",
"title": "Resolved: Minor Issue affecting multiple services",
"updated_at": "2026-04-16T15:13:44.852Z",
"url": "https://stspg.io/l6jdg1yrszsf"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-14T15:11:22.057Z",
"resolved_inferred": false,
"started_at": "2026-04-14T14:37:00.000Z",
"state": "resolved",
"title": "RESOLVED: Intermittent Issues with Logging In",
"updated_at": "2026-04-14T15:11:31.291Z",
"url": "https://stspg.io/d68gm7pvsf24"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-04-02T11:45:24.165Z",
"resolved_inferred": false,
"started_at": "2026-04-02T10:04:16.554Z",
"state": "resolved",
"title": "RESOLVED: Issues affecting Wix Pro Galleries and Media Uploads",
"updated_at": "2026-04-02T11:45:54.336Z",
"url": "https://stspg.io/1x6zm5npf4ff"
},
{
"body": "The issue has been confirmed to be resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-26T16:21:07.616Z",
"resolved_inferred": false,
"started_at": "2026-03-26T15:21:36.357Z",
"state": "resolved",
"title": "RESOLVED: Intermittent Issues Affecting Live Site Access",
"updated_at": "2026-03-26T16:21:14.200Z",
"url": "https://stspg.io/1ymjth8l37ld"
},
{
"body": "This incident has been mitigated.\n\nWe are conducting an additional investigation on the cause and will update in the Postmortem once our investigation is complete. Thank you for your patience.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-25T17:16:19.000Z",
"resolved_inferred": false,
"started_at": "2026-03-25T16:15:35.536Z",
"state": "resolved",
"title": "RESOLVED: An Issue for Some Users with Accessing Their Dashboards",
"updated_at": "2026-03-25T20:37:55.490Z",
"url": "https://stspg.io/tqsbb9f3v50t"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-16T16:09:12.745Z",
"resolved_inferred": false,
"started_at": "2026-03-16T15:46:30.971Z",
"state": "resolved",
"title": "RESOLVED: We're investigating a potential issue with sites unable to load.",
"updated_at": "2026-03-16T16:09:47.890Z",
"url": "https://stspg.io/p3k4pwgc7fs6"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-11T15:33:03.796Z",
"resolved_inferred": false,
"started_at": "2026-03-11T15:07:12.132Z",
"state": "resolved",
"title": "RESOLVED: Issues Loading Wix Editor and Dashboard",
"updated_at": "2026-03-11T16:14:57.239Z",
"url": "https://stspg.io/jr19vfbqbgdv"
},
{
"body": "The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-03-05T14:20:00.221Z",
"resolved_inferred": false,
"started_at": "2026-03-05T13:51:42.327Z",
"state": "resolved",
"title": "RESOLVED: Live Websites Showing 500 Error",
"updated_at": "2026-03-05T15:18:16.985Z",
"url": "https://stspg.io/mzl2lnxfv1ys"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-26T11:28:04.427Z",
"resolved_inferred": false,
"started_at": "2026-02-26T10:51:05.825Z",
"state": "resolved",
"title": "RESOLVED: Issue affecting multiple services",
"updated_at": "2026-02-26T11:28:04.443Z",
"url": "https://stspg.io/h6bstsqnttgl"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-18T19:16:08.654Z",
"resolved_inferred": false,
"started_at": "2026-02-18T17:16:44.338Z",
"state": "resolved",
"title": "We're investigating a potential issue with Saving and Publishing inside the Editor.",
"updated_at": "2026-02-18T19:16:37.162Z",
"url": "https://stspg.io/bnm6rj82dvgr"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2026-02-07T12:25:43.656Z",
"resolved_inferred": false,
"started_at": "2026-02-07T10:09:04.055Z",
"state": "resolved",
"title": "RESOLVED: Site Changes Appear on Live Sites With Delay",
"updated_at": "2026-02-07T12:26:43.845Z",
"url": "https://stspg.io/td32bhmhf3by"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "maintenance",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-12-31T12:35:09.722Z",
"resolved_inferred": false,
"started_at": "2025-12-31T11:40:30.987Z",
"state": "resolved",
"title": "Finished Maintenance for Customer Care Chat",
"updated_at": "2025-12-31T12:35:55.498Z",
"url": "https://stspg.io/h1gdj4dr1qy1"
},
{
"body": "The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "none",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-20T08:32:10.988Z",
"resolved_inferred": false,
"started_at": "2025-11-20T03:33:06.355Z",
"state": "resolved",
"title": "RESOLVED: Some users may experience delays when contacting Customer Care",
"updated_at": "2025-11-20T08:32:11.001Z",
"url": "https://stspg.io/12c73ptl52dn"
},
{
"body": "The incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-11-03T12:16:41.488Z",
"resolved_inferred": false,
"started_at": "2025-11-03T12:05:36.381Z",
"state": "resolved",
"title": "RESOLVED: Issues adding and managing media to site",
"updated_at": "2025-11-03T12:16:58.138Z",
"url": "https://stspg.io/5sdy9v15y992"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-22T12:59:26.601Z",
"resolved_inferred": false,
"started_at": "2025-10-22T12:43:42.000Z",
"state": "resolved",
"title": "RESOLVED: Editor, Site List, and other Wix Services Experiencing Issues",
"updated_at": "2025-10-22T13:01:33.139Z",
"url": "https://stspg.io/rxlftb3cm6kz"
},
{
"body": "The Paypal Payments Processing Issue was caused by something on Paypal\u2019s end.\n\nFor more information, when it is availble, please check here: [https://www.paypal-status.com/history/production](https://www.paypal-status.com/history/production)",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-10-16T17:00:24.380Z",
"resolved_inferred": false,
"started_at": "2025-10-16T15:28:59.959Z",
"state": "postmortem",
"title": "RESOLVED: PayPal Payments Processing Issue",
"updated_at": "2025-10-16T17:02:02.501Z",
"url": "https://stspg.io/vzdjgqswp31k"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-09-15T15:41:03.768Z",
"resolved_inferred": false,
"started_at": "2025-09-15T12:19:33.000Z",
"state": "resolved",
"title": "RESOLVED: Live Sites Not Loading For Some of Sky Broadband Users In UK",
"updated_at": "2025-09-15T15:41:13.771Z",
"url": "https://stspg.io/yvvcr4vlpt8n"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-28T04:57:10.541Z",
"resolved_inferred": false,
"started_at": "2025-08-27T23:36:38.469Z",
"state": "resolved",
"title": "Periodical Issues With Site Access From Some Internet Providers in Brazil",
"updated_at": "2025-08-28T04:57:10.559Z",
"url": "https://stspg.io/g8cfjct9k1jd"
},
{
"body": "The site loading issue affecting users in Brazil is now resolved. Sites are now loading normally.\n\nThe issue was related to external network conditions with third-party Latin American ISP providers. We have done an extensive investigation and found the issue to be caused by the routing before it reaches Wix. \n\nNo further action is required. We will continue monitoring to ensure stability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "minor",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-22T04:40:03.209Z",
"resolved_inferred": false,
"started_at": "2025-08-21T22:12:00.377Z",
"state": "resolved",
"title": "RESOLVED: Some Wix Websites May Be Unaccessible in Brazil",
"updated_at": "2025-08-22T04:40:03.225Z",
"url": "https://stspg.io/bpsbrmx9r8zl"
},
{
"body": "The site loading issue affecting users in Brazil is now resolved. The issue was related to external network conditions with third-party Latin American ISP providers. Sites are now loading normally.\n\nNo further action is required. We will continue monitoring to ensure stability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-21T03:37:27.000Z",
"resolved_inferred": false,
"started_at": "2025-08-20T22:33:00.542Z",
"state": "resolved",
"title": "RESOLVED: Some Wix Websites May Be Unaccessible in Brazil",
"updated_at": "2025-08-21T03:37:53.819Z",
"url": "https://stspg.io/6s5pk807v2f5"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-18T17:49:58.069Z",
"resolved_inferred": false,
"started_at": "2025-08-18T14:43:23.898Z",
"state": "resolved",
"title": "RESOLVED: Certain Sites Experiencing Server Error",
"updated_at": "2025-08-18T17:50:44.785Z",
"url": "https://stspg.io/bqvwzvz8k1sd"
},
{
"body": "This incident has been resolved.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-18T14:29:50.544Z",
"resolved_inferred": false,
"started_at": "2025-08-18T07:42:18.738Z",
"state": "resolved",
"title": "RESOLVED: Certain Sites Experiencing Server Error",
"updated_at": "2025-08-18T17:55:38.501Z",
"url": "https://stspg.io/2w209jdfhw43"
},
{
"body": "The site loading issue affecting users in Brazil is now resolved. The issue was related to external network conditions with third-party Latin American ISP providers. Sites are now loading normally.\n\nNo further action is required. We will continue monitoring to ensure stability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-15T02:53:04.414Z",
"resolved_inferred": false,
"started_at": "2025-08-14T22:44:08.000Z",
"state": "resolved",
"title": "RESOLVED: Some Users Unable to Access Live Sites in Brazil",
"updated_at": "2025-08-15T02:53:57.608Z",
"url": "https://stspg.io/q5ljdzwr8fct"
},
{
"body": "The site loading issue affecting users in Brazil is now resolved. The issue was caused by problems with 3rd party Tier 2 Latin American ISP provders. Sites are now loading normally, the issue was fixed by the 3rd party provider. \nNo further action is required. We will continue monitoring to ensure stability.",
"first_seen": "2026-09-04T07:06:16Z",
"impact": "major",
"last_seen": "2026-09-16T12:28:20Z",
"resolved_at": "2025-08-14T03:27:26.000Z",
"resolved_inferred": false,
"started_at": "2025-08-14T00:01:15.002Z",
"state": "resolved",
"title": "RESOLVED: Some User Were Unable to Access Live Sites in Brazil",
"updated_at": "2025-08-14T14:10:23.910Z",
"url": "https://stspg.io/4z5t2m3ld2j5"
}
]
}